This far very satisfied. Courteous and most helpful.
I brought in my computer to Ace Computer Guy for repair. I had a laundry list of problems with it and brought that list with the computer. I was advised they would run diagnostics and let me know what the problems were. I called after several days and was told the diagnostics showed no problems and that they had been unable to replicate the issues I had been having. Bottom line, they couldnt fix what the computer wouldnt do.When I picked the computer up, I really expected to be charged for the time the gentleman had spent trying to replicate the problems. Instead, I was told that since no problem could be found, there was no charge.My only thought now is that there is some problem in my home, perhaps a faulty cable or surge suppressor. As far as Ace Computer Guy though, I would not hesitate to do business with him again. He was honest and professional and I recommend him.
I called Ace Computer Guy about a simple charging port replacement on my laptop. Nobody answered so I left a message. My call was never returned. Why do these businesses that dont return calls even have voicemail systems in place? I run into this more and more often these days and it is extremely inconsiderate. It seems like its 50/50 whether a business will take the time to return a call. Must be nice to be so busy that you dont need more customers.
The customer service above all others. Knowing your business/professional information is secure and protected gives you great peace of mind. All technical issues are handled very quickly and accurately. I dont know what I would do without them. I always recommend Ace computer guy to anyone searching for any type of technical support.
Generally unprofessional. Tend to be vague and evasive about turn around times and with a tone and approach that quickly tells you they really dont care much about your time. Drop of your computer, but I cant tell you when you will actually get it back because we are busy isnt a great response to a simple scheduling question.
He was very professional and did an excellent job. Ill be using him for all of my computer needs. Reasonably priced.
I just picked this place off Google and am glad I did. My laptop fan started clattering so I dropped it off at Ace.It was right after Christmas and I figured it would be a few days and cost me a hundred bucks.He called the next day and said it was just a piece of debris in the fan and gave me a great discount when he could easily have replaced the fan (or said he had) and charged me who knows what!It also turned out to be a subscriber to my youtube channel!I will definitely use Ace again and recommend you use them too!
I have been going to Ace for many years, in fact, they built my last computer for me. They have always been very professional and helpful with all of my problems. Cant say enough good things about them. I highly recommend them to anyone.
With not any luck at another business in town I decided to check this place out. The rep/tech was very helpful and professional. I needed some screws for a motherboard and he was able to help me. Thanks!
Ace Computer Guy is awesome! Their expertise, professionalism and friendliness makes every encounter a super comfortable one. Theyve done a fantastic job at cleaning/updating my gaming laptop as well as assisting with upgrading my PC components. They are very VERY knowledgeable and I recommend them above anyone else! Keep up the fantastic work. :)
What a great company! We had a terrible rattle in our CPU. He had the trouble diagnosed and repaired in a time at all! We would highly recommend this company.
Great job and excellent customer service! Will use them again & make referrals.
Not helpful. Didnt seem interested in being helpful.
Weve used Dion and his staff @ Ace Computer Guy for years and weve never had a complaint. Weve never had a problem that he couldnt quickly correct and hes prompt and responsive to our needs. Thanks Dion for everything youve done for us over the years. We appreciate you!
Great service from these technicians. They got my computer working right and did not charge a lot of money. An honest shop with quick service in my case. I will be back, no doubt.
Friendly staff and reasonable prices
Very helpful
Great honest service! Been using ACE for years. Will never go anywhere else! Keep up the great work guys!
Told me what he would charge to fix my laptop, gave me very honest advice to fix it myself for less money. Any time I have electronics needing repair this is where I am going because I know I will can trust them.
I have used Ace Computer Guy for a number of years now, and have had nothing but positive experiences. Their staff is super friendly and knowledgeable. Recently, I took a hard drive in for data recovery. They were able to get every file off that I needed with zero data loss. In the past I have taken multiple computers in for general repair and I always get them back promptly, and of course in working condition. I have also referred many other friends and clients to Ace, and all I get back is positive feedback. There are a bunch of hacks around Bakersfield that work on computers, these guys are the real deal, and will treat you right.
They have very good service we bring our computer and laptops here every 6 months and they do a very good job.
Honest folks...very helpful !!
Great friendly service
Thanks Ace !!! Thanks Jaren !!! Got to love these guys !!!! Excellent service professionals !!!!!