Second time I have had to use Bill Jarrett Body Shop after being hit in a parking lot (insert eye roll) and they have allows been very helpful and knowledgeable. My vehicles have came out great and in quick time. Very friendly staff, Roy and Jessica! Highly recommend!
I just want to say that I came in here yesterday and got an oil change around 2. When I had left I made it home and my brother told me to open my hood and they forgot to put the oil cap back on my car. So I called the place and I was pretty upset, so I do apologize to the lady I called and spoke with as well, but let me tell you about mr Thomas! He’s hands down the greatest manager I’ve ever met! He took time out of his day, pass closing by the way, to drive from Avon park to wauchula to bring me an oil cap, new oil, and cleaned my engine! You’re amazing and I appreciated that so much! The coupons were just a bonus point honestly. I really appreciate y’all’s yard work!
Auto accident repairThe car looks beautiful!They do great work.
Professional staff, very courteous and thorough. When Im due for a oil change, brakes, tires or what ever I need, theses guys are my pit crew..
Nice hassle-free and helpful car buying experience! My salesman Ray was outstanding! I highly recommend this Ford dealership.
Roy and his team did an AMAZING Job on my 2016 Kia soul!!After an unfortunate accident where I was rear ended. My heart was crushed. I love my car so much. Im so proud to have worked hard enough to drive something newer and reliable. I was devastated that I was going to loose my baby. But Roy assured me that everything was fixable and that they would have her back to me as soo as possible. He kept true to that promise. 8 days after drop off I was driving home in my car!!!!! The best part was it looked BRAND NEW!!! the work was beyond impressive and the whole team at Bill Jarrett was so accommodating and friendly. I will recommend them to anyone who needs their vehicle serviced!! 10/10
Helpful service people, friendly too.
Had a recall and made an appointment then dropped car off at 10 did not get car back until 5 because they were unprepared and did not have proper tools. They never apologized for wasting my only day off and did not schedule a new appointment for me. This is very unprofessional and rude. 👎👎👎👎👎 My advice is do not go there
Roy and his team of associates are amazing and they made the experience as pleasant as possible. Most importantly I didnt feel like I was being ignored. Any and all questions were answered with confidence and no confusion. I would highly recommend this team for anyone in Avon Park, Florida that needs body work done to their vehicle. Thank you guys so much.
Great dealership.
Always do a good job 🙂
Great service 5 star all around would use again
Good experience they did not have what I wanted but they are honest and have no hidden fees I will definitely give these guys a chance to help me again
I was just there to visit at the Body Shop to order a item very nice staff love coming there and also the Body Shop mgr Roy he is the best.
Great service!
Great work, very nice people that helped me through the process
There service department was incredible horrible. Instead of working with me i felt like they were arguing with me. I would not recommend anyone here.
No body to show or ask about costs
I am very impressed with the work they completed and it was a very fast and timely process. Thanks guys!
They take good care of my cars Ive had my Ford Edge sense 2009 and I bought it from Bill Jared and Ive taken my car there ever since and they do a good job so Im happy my husband bought me my 2017 Mustang from Bill Jarrett Ford and when I need work I take it there which is of course oil changes but no problems ever and theyve always been good and nice people and listen with a good ear and I like that even though all my cars are in my husbands name 😎🤣
Since Bill Jarrett moved its service department across the street Ive heard mixed reviews. We recently brought our vehicle in for its first service. The place is clean, spacious waiting room, has eager to help staff and a window into their world of car servicing. We were very pleased with the service given. The young women at the counter even came out to our car to show me how to set the automatic wipers.
People were very nice,Lisa Jarrett, stepped up and drove our car to Winter Haven to a Honda dealer to get something fixed,Thank you,Lisa
Good customer service
Always great service. I buy all my vehicles here. I get all my service done hear. They are always honest and fair to the customer.
Nice waiting area! Went here to get my oil change on my new Ford Escape. Price was in line with other oil change shops, people were friendly. I had an appointment, they were ready for me when I showed up and were done with me car in about 30 minutes with tire rotation.
Good experience here nice folks
Did amazing work on our explorer. Had a dent in the rear passenger door. Looks like nothing ever happened. Friendly, helpful staff.
I set an appointment the same day. I was early, but there service people started when I arrived. The oil change was finished in half an hourEveryone at the service counter were friendly and experienced. The service was quick and painless!
Thomas and Mike and Joey all do a wonderful job of making you feel welcome. Will definitely be coming here again. Thank you.
Dont know never been there Hope I never have to be
Great place to buy a carNot pressure at all
They did a great Job on my car. Very pleased. God Bless!
Awesome service
Im on my 11th vehicle and have only good experiences each and every time we are there.
Get your auto need here
Got my truck back in only two days. Fixed right
Very delightful. Excellent knowledge of a car I will be buying .
Never been myself.i hear good things
Service department was especially helpful. Thank you Jeanine!
Customer service is amazing! The staff, from sales to service, go out of their way to help.
Very customer service friendly. Not overly pricey.
Very professional and jobs are finished in a timely manner.
Well run with large inventory
Wonderful people always trying to help
Very nice customer service
Service was good and timely as well
$20 out the door oil change. Cant beat it.
New car great price
Good place for oil change
Always courteous and professional.
Great service.
Love our car
Good customer service
Great oil changes
Very disappointing!!!
Seems very expensive
Love this dealership
Good
EXCELLENT
I drive by it everyday
Body shop
Cars
The truth is, I thought that in that dealer they had good service since it is the Ford, very bad service, they had no staff or interest in making sales of their cars, they had few offers. The sales staff have very little knowledge of the cars, there was no organization nor did they know where the keys of the new cars were. They had Sold cars and they still werent offering them and they didnt even know it was already sold. One as a customer is supposed to be served at the time of being there and for other circumstances supposedly at the end of the month because they should not open the dealer. Since they did not have to stop serving customers or leave them on hold, their goal is to sell despite the fact that the dealer was empty and they had almost no customers ... in short, I was particularly offended by the attention paid. I dont recommend it ... Id rather go to another Ford. For me not even one star would award it, it hurts that you have to mark 1 star.
Very expensive