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Public Storage
21280 Biscayne Blvd, Aventura, FL 33180, United States
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Public Storage

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Review β„–1

This is a great location. Customer service was excellent, delivered by Connie. I decided to write a review because I was impressed by her level of service. It was almost closing time and she still went out of her way to accommodate me and my nephew. Thank you Connie! πŸ™πŸΌ Your kindness made a difference.

Mi
Review β„–2

My Experience Was Absolutely Amazing and The Young Lady At The Front Desk was very outstanding and helpful. She got me the perfect size unit and when I was having a breakdown and feeling like everything was going wrong she insured she will help me and did just that. She was patient and understanding and without her gratitude I probably would’ve lost my marbles lol. The young lady name is Shakwna The Very Best Employee EVERRRRR !!! Thank You Sweetheart Again !

da
Review β„–3

Customer service was excellent thank you Britney.

YA
Review β„–4

Britney was super sweet and helpful if you need a storage come find her.

Xa
Review β„–5

This location is great is organized and clean they have excellent customer service the employee J’Nia was helpful and is very professional I will recommend anybody that needs a storage space to come here you’ll be very welcome and satisfied

Ra
Review β„–6

Today Jellussa was a charm she helped me get my unit and was very helpful and detailed on showing me how to access my PS apps, . Thank you so much great customer service

As
Review β„–7

Britney was very sweet and helpful if you are looking for storage come see her she is the sweetest.

da
Review β„–8

Great and quick experience working with Britney at Public Storage.

Ju
Review β„–9

The place is easy to access! Was clean! Look safe! The lady Amanda was very professional and helpful! Good customer service πŸ‘! She explained to me everything about how to access and getting out! How storage works!! Im happy 😊!!

Al
Review β„–10

Meishara was great very informative and helped me with my rental space. A great asset to public storage. I will recommend to others for this location if they rental storage space.

Ma
Review β„–11

Places OK when the elevators aren’t down. My only major concern is that they haven’t changed the AC filters in over a year. I’m sure that’s not good for whatever you are keeping in storage.

Pe
Review β„–12

Unbelievable service, Ii had a Terri persona issu during the look down and the district manager solved in a blink.I won’t use any other storage company again.

Dw
Review β„–13

I came in to this location to purchase boxes and to find out more information about how everything works, for it being my first time, and the managerMs. Montrelle was very respectful, helpful and patient with me. I will definitely be returning to rent out a space.

Ny
Review β„–14

Great experience with JNia!

Ju
Review β„–15

Amazing staff. Brittany was a big help in all that I asked her to help me with. From opening the storage to overall help with guiding on services used at the site.Will refer to all my friends and business partners. Quaint facility and very attentive.Will use this location from now on

Li
Review β„–16

Meishara helped me with the price of my rent. She is awesome!

Da
Review β„–17

I have been here for 15 plus years and Meishara has given me the best since I have been here at Publis Storage and helped make my transfer very easy and smooth! She is the best!

Sy
Review β„–18

It was very easy to access and clean. They are very profesional and nice.

Gu
Review β„–19

Wanted to express how helpful Britney was and how much of a pleasure it was to work with her! From the moment my boyfriend and I walked in to the Public Storage facility, we were greeted with a warm welcome. She made us feel at ease and did a great job with the whole registration process. I would rate her 5 stars without hesitation. If you are considering this facility for tour storage needs, be sure to ask for her to help you!

ch
Review β„–20

I have to tell you that Britney is the one in charge at this location and she is simply Amazing!!! She is very professional and down to earth and make the experience of obtaining a unit so pleasant. Thank you Britney for being the professional you know you are!!!!

Fr
Review β„–21

In a nice neighborhood; priced higher than the other two major storage businesses in the area. The construction in front of the place for October and now November really make it disgusting to be able to drive into the property.

je
Review β„–22

I Came In To Buy Some Boxers And Britney Was Very Helpful.

Ke
Review β„–23

This is the second time I come here and Mickey has helped me both times. I can honestly say I came back to this specific location because of her. She’s very nice, always has been super helpful and always has a great attitude. The other girl there Shanice is also amazing! Totally recommend this place you won’t go wrong.

R.
Review β„–24

Britney is very knowledgeable about her job. She is a sweetheart and have a very bubble personality. I wish there were more people in this world like her. Her customer service is on point. It was a pleasure meeting her today.

Vi
Review β„–25

Great customer service. Jellussa was great and very helpful. We recommend Public Storage

ra
Review β„–26

Went to public storage and it was a pleasure with montrelle she hekp me with prices and told me about the storage i will be back to rent

Al
Review β„–27

Each time I come down to Public Storage with my boss the place is always clean.

Vi
Review β„–28

Excellent and professional staff and management. Clean facilities. Thank you very much.

Ro
Review β„–29

Connie was very helpful

Ba
Review β„–30

Great experience! Britney was amazing so friendly and polite made the process so smooth. She was able to walk me through all the steps and explained everything so well. Happy customer 😊

Ma
Review β„–31

Britney was awesome so helpful. made the process very easy going and she helped me out last year. outstanding customer service.

Ca
Review β„–32

Great customer service!

Mi
Review β„–33

Britney has been so helpful and kind. What an amazing employee you guys have! She took the time to show us around and get us all set up. She explained everything very clear regarding payments.

Ne
Review β„–34

Britney was very helpful and I have to say she went above and beyond. I am very satisfied with the customer service I received at this location. You need to check out this place and let Britney take care of you.

Da
Review β„–35

I came in today and encountered two amazing employees Mikey and Jellussa. They were so nice and really care about there jobs. If you want to be somewhere you welcomed this is the place. They break down the price and even give you the best price as possible. Thank you again Mikey and Jellussa.

VI
Review β„–36

The place is clean and very well maintained. Staff, manager - Brittany has been very pleasant to work with. Thanks again- Mark

Ca
Review β„–37

Amanda very helpful she helped me upgrade to a bigger size within my budget Im so grateful shes wonderful

Am
Review β„–38

Had the most wonderful experience working with Britney. She was so helpful and accommodating and made the process so easy. I highly recommend the facility

Mi
Review β„–39

Britney was amazing, courteous and helpful, making check in a breeze. She was pleasant and went beyond. Location is clean right and easy to access.

Mi
Review β„–40

Really friendly staff! Always ready to assist with any questions or concerns. Brittany thanks for your help definitely an asset to your team keep up the great work!

Sh
Review β„–41

Britney is an awesome πŸ‘πŸ» 😎 team member at Public Storage. She is personable and gives excellent customer service. I highly recommend this location !

Le
Review β„–42

We worked with Britney today who was very helpful and had a great attitude. It was a pleasure. Hard to find nice people in the aventura area.😁

Al
Review β„–43

The customer services reps on this property are well trained and great to deal with. I was helped by Shanice and she was super helpful and nice. Highly recommended!

JO
Review β„–44

Amanda was very helpful showed me many sizes and options to fit my budget. Great service five stars

An
Review β„–45

Britney was just amazing she has great customer service skills and is just phenomenal

Ra
Review β„–46

I walked into the office to see about prices and Britney was happy to assist me. She was very kind and helpful. Great service I will definitely be back.

K
Review β„–47

Public storage is so helpful.During the time of me moving I needed a place to storage my things.Britney was soooooooo helpful and nice. Very quick and professional I love her energy and work ethic.

Al
Review β„–48

Thanks Jellussa!

De
Review β„–49

Meishara was excellent

ri
Review β„–50

She was as sweet as candy. She is very knowledgeable of her job. Its apleasure to be accomidated by someone as positive as her about public storage. Thank you for having a wonderful talented employee as her. Britney is the best.

Ka
Review β„–51

Britney was very professional and helpful. She made the process very simple. Thank you for all your help!

Ly
Review β„–52

Excellent, quick, professional service! Britney was the best! I was in and out in no time.

ni
Review β„–53

Britney was very helpful in getting us all ready to go with our unit! 5 stars

Ju
Review β„–54

Sunday morning at 8am I made the decision, to rent space for my inventory at Public Storage. At 11am same day I was instructed, all paperwork done, had my own keys and codes in my hand. My box was ready to move in. Thank you Latoya, great, efficient, competent and friendly job. Thank you also Alicia for great support.

Wi
Review β„–55

Britney is the best saleperson and customer service representative that I have dealt with in a long time.

Je
Review β„–56

The location and the price is perfect for my needs. Shanice was personable professional and knowledgeable. I was given a tour and an opportunity to make a different storage selection. Youll definitely want to use this location if its convenient.

Pa
Review β„–57

My experience was transitional in management. So far, everything is good. Public Storage keeps their facility clean and up running. The people in the office are very helpful and friendly. The access gate hours could be extended to 10 or 11 PM, to let tenants be more flexible in access the facility. In general is good!

Po
Review β„–58

Britney is so lovely! So happy with the service! Highly recommend!

Gl
Review β„–59

Mickey is the Best in this! Excellent costumer service! Recommend the place!

Sa
Review β„–60

Britney was great with helping me setup my unit! Looking forward to our partnership.

Zo
Review β„–61

The people at this public storage are always friendly. I would highly recommend. The AC works good too :-) Great Placed. Awesome Friendly Customer Service. !!

Br
Review β„–62

Shanice is helpful and great. Come see her and rent your space. She’s even got all the things to protect your furniture.

Jo
Review β„–63

This location is fantastic, It is secured with gate codes, very clean, will kept. The staff is very helpful and knowlegable and the neighborhood is great.A special thanks to my sales rep Alicia. On helping me obtain my 10x20 unit. She is very good. Sold me biggest unit, sold me biggest insurance, Even a lock from them. Very helpful and I walk out with a big smile.Thank you Alicia.Respectfully,Joe

Ga
Review β„–64

Britney is the sweetest and helpful person ever. Always with a smile! The facilities are in a premium location and the cost is more that fair.

St
Review β„–65

Friendly and fast..!

An
Review β„–66

After two week of being in florida today for the first time i have experienced a great customer service experience... Thank you Britney!!!

Cl
Review β„–67

Britney is very nice. I recommend you see her.

Mi
Review β„–68

Amazing customer service. Britney and Shanice were incredibly kind and marvelous!!! They explained everything perfectly well and were veey patience. Thank you so much!

Ro
Review β„–69

Tikisa was Fantastic. Explained everything in detail. Made my wife and I feel very comfortable. We ended up renting a unit. EXCELLENT Customer Service. Shes a keeper.

Ja
Review β„–70

Went for storage and Latoya took care of she have the best customer service Ive had in a long time.. I ready need the space by the end of this month but her smile and professionalism made me rent the space .. thanks Latoya

Er
Review β„–71

Britney was very helpful and was willing to go over the top to provide top notch customer service.

Ja
Review β„–72

Britney was very informative and helpful helping me pick out my storage unit. Great customer service skillsJim. Heydenreich

Jo
Review β„–73

Jacob and MickeyHi there. I wanted to write this review to tell PSA that Ive been treated like a king. Even though nature is unpredictable, these two individuals deserve raise and a bonus. They face adversity with a smile and thats hard to find these days.ThanksJorge Zighelboim

Jo
Review β„–74

I recently went to this Public Storage, i was assisted by Shanice. She was more than helpful and nice. She made the experience smooth and easy. I would recommend anyone to this Public Storage.

Ra
Review β„–75

I recently rented a storage space from this public storage and the manager Latoya went out of her way, took her time to make sure I was satisfied with what I was renting. I have rented space from many storage facicilties and this one was by far the best I have ever been treated. GREAT WORK LATOYA AND THANK YOU FOR ALL YOUR HELP!!

Da
Review β„–76

Shanice showed me all sizes. She made my decision a lot more easier... Great customer service

Yi
Review β„–77

I have not moved my stuff there, so I can only speak about the service provided by Shanise, the clerk. She has been most helpful, patient and knowledgeable the two times that I have been there.Other than that, the building and the unit look clean and safe. The location is quite conveniente for us.

Br
Review β„–78

Great place nice and clean for storage and great staff

Ma
Review β„–79

Britney was very helpful in assisting with account changes. She was cordial and professional.

La
Review β„–80

Im shopping around for prices. Britney was the young lady that assisted me. Great customer service! Thank you!

Cr
Review β„–81

Came in to purchase some boxes, and Britney was very nice and friendly.

Ma
Review β„–82

Honestly I hate Public Storage, but I truly appreciate the staff especially Shanice who is always there to help me. She is very patience and willing to listen to my complaining. The staff is outstanding.

Dm
Review β„–83

I had a great experience with public storage across from Gulf Stream in north Miami beach. Especially Latoya, she made everything extremely easy and uncomplicated to work with. I recommend for anybody looking for good customer service with genuine people come by this place. They need more employees like her :))

CY
Review β„–84

Excellent serviceBritney was so kind profesional and very beautiful to me

Pa
Review β„–85

Shanice is great! Shes knowledgeable and super friendly. She ALWAYS has a smile and that helps brighten anyones day. Come and rent a space and let her help you protect your belongings.

Mo
Review β„–86

Nice Aventura location. Prices seem a bit high - but I guess thats the way it goes...

Ki
Review β„–87

Excellent service. Brittany helped at the last minute and was super nice!

Ar
Review β„–88

Great service. Shanice was wonderful and very helpful. 2nd time service. But always great service. Highly recommend.

Gi
Review β„–89

🌈It is with great pleasure that I would recommend this storage office.Toya always maintains a clean storage facility. The staff is usually friendly and helpful. The restroom is always clean!!πŸ“ŒMs. G. Layne, πŸ€“πŸ€—πŸŽŠπŸŽ‰πŸ‘ŒπŸ½Elementary TeacherStorage Room #183Friday, September 28th, 2018; 1:02 P.M.

Ig
Review β„–90

Shanice is amazing. She is very helpful and knowledgeable. It’s always a pleasure doing business with her.

Re
Review β„–91

Had a storage bin at this place for many years and never had a friendly and positive contact even when they were acquired by another company. Only had price increases and prohibition from disposing of anything in their garbage container...However, when I met the new (to me) local Manager: Shanice, found her to be most helpful, extremely efficient with the computer system, warm and friendly, assisting us to make some changes that will allow us to remain using Public Storage with satisfaction for many more years. Finally, a good experience!!!R.M.Valverde, Aventura, FL 33180

ra
Review β„–92

Awesome property manager. She is the best out of all the public storage properties I ever been to.

Ba
Review β„–93

I met Miss Latoyia at the front desk to rent a unit, she was very helpful & sweetheart & make it very easy. Shes a five star employee & number one customer service. yes I will recommend my families & friends to go & see her.09/13/2015

Er
Review β„–94

Great help I was very happy with the service Britney provided . Great help.

Je
Review β„–95

Shanice and amanda were very helpful wirh my rental. They made the process very easy and hassle free.

Ch
Review β„–96

Excellent service from britney. Very helpful in answering all our needs. Thank very much britney.

Ku
Review β„–97

Britney was helpful and knowledgeable with getting me setup with my storage unit. Thanks

Te
Review β„–98

Shanice was quick and straight to the point. Great place to store stuff if needed.

Ge
Review β„–99

I came in to get prices on different sizes units and the property showed me every sizes units and gave me the prices. The property manager Toya showed excellent customer service and was very patient. Im giving her 5 extra stars🌟🌟🌟🌟🌟

Ke
Review β„–100

I am very much impressed with customer services and quality of care from staff. Shanice is an amazing person.

Information
16 Photos
100 Comments
4.9 Rating
  • Address:21280 Biscayne Blvd, Aventura, FL 33180, United States
  • Site:https://publicstorage.com/self-storage-fl-aventura/2390?pid=pslocalsearch
  • Phone:+1 305-482-1932
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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