Justin was so helpful. During snowpocalypse 2021 we lost power and our pool filter froze and cracked. We had been trying to get someone out to fix it for weeks but most other service just said no because they were overloaded with repairs. When I called Justin he was overbooked as well. However he was truly helpful and even though he was overbooked, he put me on a standby list and got out to us in a matter of days. Thank you!! We will be calling you from now on for pool repairs.

After weeks and weeks of rain, our beautiful pool turned green. Not like grass green, but like swamp green. After trying several things ourselves we called Sterling Pool. Wed received a postcard from them in the mail several weeks before and I loved that they mentioned they were a women-owned company.Justin gave me a prompt quote and was so friendly. He was also happy to share any pool-care knowledge he could with us since wed just bought this house a few months ago and were new to pool ownership.Were so happy with the level of service and care and determination Justin provided in getting our pool back to blue. And we hope to continue using their services on a regular basis going forward.The pics speak for themselves :)

I can’t say enough good words about them as they are so professional and responsible. During the winter storm in Austin those days, it was terrible! Justin and his team sent out the email ahead of time to teach us how to do with pool to deal with freezing weather. Then when storm came and everyone’s power out, he just followed up to notice his customers what to do with the pool in this situation. His family are out of power for 62 hours now, and he still thinks about his customers and said they will check everyone’s pool back to function first and then follow up with regular service. I truly feel that they do care so much about us and their service is above and beyond!! If you are looking for someone to take care of your pool, they definitely the best choice!

These guys are amazing!! So kind and thoughtful. Justin came over and helped us get our pool going... when I didnt have all the parts, he helped me order the correct ones and came back the next week to help me get it working. Incredibly professional, knowledgable and kind. I highly recommend working with them!

5/23/2020I dont write many reviews, but I thought that the level of service (not to mention kindness) that we have received from Justin, Chelsea, and Sterling Pools absolutely warrants a review!Bear with me, but I think its important to share how I came about meeting Justin. When we were getting our old house ready to go on the market, we discovered that pump on the jetted bathtub we had was leaking, no plumbers would repair it, and the pump was discontinued. I cold-called Justin on a whim because his name came up when I searched hot-tub pump repair online. While this was not something that he could fix (it was a bathtub, after all, not a hot-tub/spa), Justin was the only person that even took the time to not only speak with me on the phone, but tried to help me troubleshoot and think of other ways to solve my problem. Before we hung up, I let Justin know that our new house had a pool and I would be contacting him for service after we moved.I did just that! Justin walked my husband through pool school, and has serviced our pool every other week since we moved in. As if he wasnt already providing stellar service (letting my husband follow him around and learn the ropes during each visit should really have its own fee schedule - lol), but after we reached out last night with some concerns via email, Justin paid us a visit early this morning to help us get things back on track so that we could enjoy our pool this holiday weekend!Customer service, that is this knowledgeable, and has a family feel is just so hard to come by these days, and Sterling Pools excels in that space! They have customers, and recommendations, for life in our family!

Top quality and customer service. They always communicate the status of the pool, equipment and the water. We had some older equipment and electronics that were problematic and Sterling always figured it out and taught me how perform the maintenance myself which I really appreciated! Hire Sterling, you will be very happy with their service.

We had Sterling Pool & Home Services clean our pool and filter. They were fast, friendly and affordable. We will definitely be using their services again in the future.

Answered call quickly, came right out, assed problem, on the way to a beautiful sparkling pool. Thank you Justin!