user
Zengistics, Inc
56 East Ave, Austin, TX 78701, United States
Appearance
Zengistics, Inc

Comments
AL
Review №1

Horrible Company. Do not work with them. Kellan McGowan and Cynthia Sanchez gave us run around all day. I emailed 20+ times only one reply from Cynthia what we spoke over 30 min ago and we are still working on the situation. We suppose to deliver Friday 7am we waiting all day till 6pm and they said we will see what we can do after weekend. They have no respect for drivers and do not care if drivers have to stay over weekend and ruined their week pay because they fail to do their job for making delivery appointment. STAY AWAY FROM THIS COMPANY. THEY WILL IGNORE YOU ALL DAY.

St
Review №2

Broker will cancel you the load and plus he will refuse to pay you the TONU and plus he will be very rude and unproffessional. I am attaching the screenshots bellow

Se
Review №3

Wish it were possible to give zero stars, that is what this liar deserves. He lied about the delivery date, just to get me to cover the load. I had to lay over 24hrs because of him. DO NOT do business with this man.

Jo
Review №4

I work with a few different people here at Zengistics, but my main guy I am in contact with is Justin Exnicios. What an honest, great person to work with... He is always helping out and is very straight forward with all business matters which means everything to me. I would never be hesitant to send anyone his way that needs a great 3rd party logistics team to help out with their operations. Keep doing your thing man!! Always a pleasure, looking forward to a long term relationship.

Jo
Review №5

JR Carranco Is not honest and costed me thousands of dollars. Will never do business with this company again. We book a load together with a delivery for Thursday when we arrived Thursday we were told it will take 5 days to unload trailer. Broker JR Carranco Never answered phone calls but would ONLY text. His messages to me was that he’s sorry for the holiday backup at the receiver and that we will be paid $400 per day that the trailer is stuck.turns out he could only get 250 a day approved. Trailer sat over 5 days at this receiver without proper pay. Not cool. NO STARS***

A
Review №6

I am working with Kandola trans. Inc and Marcus does a really good job working with us. He is always helping us and has a great attitude. Whenever we have questions or need help he always answers on time and is there for anything that comes up.

Da
Review №7

I had the opportunity to work under a load guided by GIL today. Everything went so smoothly. Ive been in this business for 33 years and Ive seen and heard it all. From the moment this load was assigned to me GIL was polite, professional and in constant correspondence with me. I was 6 hours early on my arrival and GIL successfully made every effort to change my designate appointment time and get me unloaded early. Honesty and a mans word goes a long way. GIL is a man of his word and in this industry, thats by far better than what others in his same position have demonstrated. Keep up the good job GIL and I look forward to working with you in the near future. And for those whos job descriptions are equivalent to those of GILS, he would be a great role model for you to follow.

Cr
Review №8

We blacklisted this broker because they clearly do not value the services we provide. We are not going to assign our trucks to a broker who cannot be bothered to put even the slightest effort into caring about their loads or carriers, especially when other brokers have far better conflict resolution. We were told We can just get another carrier. Good luck finding thousands of extra trucks each month with an attitude like that.

Sl
Review №9

This Broker is very unprofessional, We booked a load with them and they never pick up the phone zero communication at all. This isnt a Broker you want to do business with.

Ke
Review №10

The whole process was quick and painless. They were quick with their communication and fair with their prices. I will absolutely be doing business with them again.

Ke
Review №11

I absolutely love working at Zengistics. I took a chance on a growing company by moving to Austin from Tennessee and its been the best decision of my life. The people, culture, and leadership here have been second to none. Its truly a blessing to have the opportunity to work and be a part of Zengistics.

Jo
Review №12

Brooker that will set you up for couple day deliveries without letting you know (Atlanta Ga)... They became black listed broker for me and I used to like them..

JC
Review №13

I started working with Zengistics at the beginning of this year and I have nothing but good things to say about them, especially Justin Exnicios who is my assigned broker. He is extremely efficient and always procures me loads with my favorite lanes. On top of everything, he is always there when I need him and makes my life easier.

Sa
Review №14

I work with this company for long time and I really like this company especially my favorite broker Gavin.This man is amazing !For any problems that we have with a load, this company gets back quickly with a solution .They always give great and even fair rates all the time I work with .They pay money for extra requirements and also do not delay ащк payment.They are also always polite and friendly whenever you call.Appreciate work with them .

Sa
Review №15

I have been working with Zengistics through Justin Exnicios for some time now. He is an amazing person to work with and has awesome communication. I highly recommend this company for your load needs make sure you mention Justin hell definitely keep you posted on any upcoming loads and it is very easy to book a load though him. :)

VT
Review №16

Very easy, friendly, and reliable communication, and all related logistical aspects. Please ask for Gavin for any support. I recommend this company.

Ma
Review №17

Worst company. Never book with Daniel Berry.

Na
Review №18

The rep we use to have was good but the communication was lacking when needing a load i had to go through couple of people in his office, I have worked with Ryan recently & he is the real MVP from getting good runs to resolving the issue. I would love to have him as my rep at Zengistics.

ps
Review №19

STAY AWAY! Zero starsMy truck is stuck for 3 days at the receiver in Atlanta and brokers are nowhere to be found. For 3 days already and who knows when theyre gonna offload him

Jo
Review №20

Been working with these guys for about a year now and they have quickly become one of my favorite brokerages to work with. Their rates are outstanding and always fair. The brokerage team is phenomenal and easy to communicate with, whether its changing apt times or dealing with a breakdown on my end, they are always understanding and accommodating. They are quick on payments and offer us great paying loads literally out of everywhere we go, cant ask for more than that. Thanks guys for making my life a little easier in this hectic market.-Josh Mitev-Manager @6 Logistics

St
Review №21

Seems their employees hate life there. Especially Cody, look at their reviews on DAT.

FW
Review №22

I worked with Justin Exnicious from Zengistics... excellent customer service! He really jumped through hoops for us when there was an issue with delivering our load right before Thanksgiving and solved the issue. Very appreciate this kind of business. Will do business with Zengistics 100% in the future. Really appreciate your hard work, Justin! -Four Wind Trucking

Yo
Review №23

They booked me on a load Friday morning that had been posted since Wednesday, the load picked up at 4pm, driver arrived and took them about an hour to take care of him. They told the driver that this load had been picked up a week before. The temperature on the load was 34F and they offered me a load at -10F which my reefer could not do. They did not care much that it was Friday and they did their job incorrectly. Also did not pay TONU because i refused to do a different load at -10F. The broker laughed and did not care about this at all on Friday.

Ti
Review №24

I had a great experience working with this company! Especially the finance department!

Ka
Review №25

I am the owner of Kandola Trans Inc. I have been working with Zengistics since May 2018. Great company! Huge shoutout to Marcus H. for helping these past 9 months!

Ho
Review №26

Justin Exnicios is one of the good and responsible broker Ive work in this company, paying good rates and very approachable, looking forward to work with lots of good loads in this company ! :) I really appreciate you Justin so much !-Honey, Landstar Ranger

Ju
Review №27

This company nickles and dimes you, even if they know they should eat up the cost 💯 0/0. I did a load for them and notified them ahead of time that I was not going to make the appointment. The company employee said it was ok, but at the end of the day they acted like they were helping me but they docked off $50 for a short run!

Em
Review №28

Unprofessional!Called on a load, nothing but bidding wars but I was desperate and played along with their games. I got a rate confirmation for the lowest rate that I booked, and they called me 2 mins later to tell me another carrier already picked this up. LIES! BIDDING WARS! UNPROFESSIONAL!

Er
Review №29

I was contacted by a recruiter and received confirmation for a phone interview with their head of operations. I prepared and coordinated my day so I could be free for their set time, once the interview was to take place, I was never contacted by anybody in their office. After following up with the recruiter I was notified that Zengistics had some kind of legal dispute with one of my previous employers listed on my resume in the past and due to this they would NEVER employ anyone that came from that company even after 2 years of having left that previous employer. This was never addressed nor was I notified that this was a factor towards not being an eligible candidate even after they had reviewed my resume. I consider this to be a sign of of being unprofessional, specially when recruiting for senior positions.

Ig
Review №30

BAD BAD BADDO NOT USEBLACKLISTED

Di
Review №31

Have poor understanding of hours of service.Forced driver to violate 11 hour rule.10 calls within 2 hours despite received an update in timely manner.Rate says nothing about time sensitive load. Same as price.Do not recommend this broker.

Da
Review №32

I am working with John Bejin from Zengistics, he is honest, straight, and great to make business with

Gr
Review №33

Got the load from broker JR, my driver waiting for 9,5 hours at the pickup they promise pay detention for loading.Now they just hang on me when i call and ignore me and my manager. Will never work with Zengistics. INC, broker lie all time, never change appt . People on this broker company not competent.

io
Review №34

There is no point in keeping a good communication. They will do whatever they want to snuggle up to their clients and could care less if they are being fair play or not with the carrier.Bought a NJ alcohol permit especially for their load. Because the client was concerned that we wont make the pick-up appointment, which was 5 miles away, Zengistics cancelled us from the load 1 hour before the pick-up.Refused to pay TONU. So we tried getting back at least the permit money which was rendered useless after they cancelled.30 days after the invoice for the permit was submitted, an AP representative confirmed they will pay it. 2 weeks after, they changed their story. Another week after that we were informed the broker will be in touchDepends on how you want to get treated, but this kind of attitude is not professional in our books!Will definitely not work with them again.

Ma
Review №35

CLINT EASTWOOD FROM ZEN IS AN AMERICAN ICON!!!!!... THE COMPANY SELLS LOADS AT GREAT RATES AND COMMUNICATION IS FANTASTIC. BEEN DOING THIS 30 YEARS AND I RECOMEND THEMMARCO ANGELO

Li
Review №36

This company is so great, they always take care of their carriers, they pay detention or layovers (but we never have that problem because my drivers are always on time). Lets just say they WILL be receiving a holiday card from us this year.

Si
Review №37

Great company and good rates. Special thanks toMarcus Hurtado for helping

Je
Review №38

They don’t even deserve a full star!!! After 21 years I don’t need a babysitter and they lie about your appointment times

Da
Review №39

As others have stated, this broker is unreliable and unprofessional. Loads often have bad information, and they allow customers to be disruptive or reject loads. Our company won’t be taking loads from them again.

HY
Review №40

Accounting manager Eric helped to resolve our problems.Thank you

st
Review №41

This is one of the most unethical and disgraceful company in the brokerage business, period! It was on thursday, november 8th 2018, we have a load booked with them as it is in the industry. We had till 3 pm to be at the pick up facility in state of Michigan. Our driver was 45 min away between locations, they took me of the load 1pm! No documents to say why or confirmed it,no proper procedure whats however.Just phone call! Reason......?!There were 75 truck posted on the main portal for the lane and no loads offered! So,here is what comes to mind, they offered it to someone elseon much lower price and left us empty handed for no reason, even we offer compensation if we failed on the terms we signed with them.So all of you who try to work with them, have a piece of mind!They use multiple layers of fooling you, by showing fake attention and care about what is going on,but the real reason is GREED!Be careful all,dont fall in the trap.....AVOID THEM!Company doesnt deserve any stars as to rate!

Ju
Review №42

Absolute garbage company that takes money, time, and resources away from hard working families. Please dont waste your time doing any business with these crooks.

jo
Review №43

They are terrible and liars. I was at the shipper 9 hours and at the delivery 6 hours. When I got a hold of them they told me that they would take care of me. They paid me 2 hours of detention. Ridiculous. I will not haul for them again. #byefelicia

St
Review №44

Bobby and Zengistics have been nothing but amazing to work with for over the last two years. They always pay on time and have tremendous service. They understand and appreciate the difficulties of the new ELD rules. I would definitely recommend using this broker.

Al
Review №45

Not helping with resolving issues on the load, complete laziness and not even intentions to do something

Za
Review №46

Cancelled on the driver Going to home for ChristmasDriver was empty at 10 called that he is on the way to pickup at 10.07 amDrew stated I dont care its your problem

Jo
Review №47

This company is Like TQL spiked on PCP’s with Rick James behind the desk. They could care less what position they will put your fleet in. Had instances where trucks were sitting at deliveries or pickups for hours and would not get compensated for it.

Tr
Review №48

DO NOT trust your business with these incompetent crooks. So many headaches and disasters could have been avoided. We finally gave up on them

Bo
Review №49

Im working with Zengistics for 1 year already, i never had any issues with them. I like the way they are doing business. Bobby was my first contact over there. Ill keep working with them... - Bob Despot - JPVS

An
Review №50

We did multiple loads with Zengistics. One thing I can say for sure: its a great pleasure working with the guys from Zengistics. they are doing a really great job in communication, being honest and polite with the carriers they do business together (things that a lot of brokers lack of). Like in any business people are first and Zengistics reps know it well. Want to say thanks to all the Zengistics reps and happy thanksgiving!

Ir
Review №51

Weve been working with Zengistics for over a year now. They strive to be the best in the business and they value their costumers and carriers.

Da
Review №52

Beware of Zengistics, the people working there are a bunch of thieves in disguise. On March 15th 2017 Transfreight Logistics booked a load from Wharton TX to Frisco TX and after the freight was delivered Zengistics cut $400 from the rates. They made the excuse that Transfreight Logistics was later for delivery when in fact Transfreight Logistics was on time-The receiver can confirm this statement. Stay away from their freight-This group of people are a bunch of crooks.

Bo
Review №53

Really bad communication!! Their Manager Bobby is a liar ! They cancel the load on me without even bothering to tell me!! I hade to drive 100 miles cuz they are lazy to make a phone call and tell you! Stay away from them !!!!

E
Review №54

They lie through their teeth. They don’t care about their carriers at all. They talk a big game but they are awful to work with.

Ir
Review №55

Stay away from this company, bunch of liars, horrible to work with

Wa
Review №56

Not a honest people to work with ! Youre a shame to TX state !

ka
Review №57

Checked in on time for delivery, were not unloaded, PO numbers were not good, broker Kyle rescheduled appointment next day, promised to pay layover and to pay detention at the pick up (over 7 hours loading ). Once load finally was delivered - made up a story that we were late for delivery and just simply disregarded detention at the shipper . We lost one business day and were sitting 9 hours at the shipper and get nothing for that - not fair .

gi
Review №58

They post a load and them the phone dose not work very sad

Co
Review №59

Worst broker ever !!!

Ma
Review №60

Waiting 18hours for booked load

Tr
Review №61

Very friendly employees

6t
Review №62

They are terrible and liars

Tr
Review №63

Worst broker

Tr
Review №64

Shippers AVOID, carriers AVOID

Information
21 Photos
64 Comments
2.9 Rating
  • Address:56 East Ave, Austin, TX 78701, United States
  • Site:http://zengistics.com/
  • Phone:+1 512-430-4600
Categories
  • Logistics service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations