The facility was clean and the staff was polite. The equipment is similar to the equipment offered in other areas.I had a good workout and was able to use all the equipment as expected.

Highly recommended. Great facilities, well kept, and extremely helpful staff. Great place for a quick pickup game of basketball or pop in for a run during bad weather. The spin class teachers rock.

I liked the gym from the moment I entered. It was calm, it was welcoming, I will say its the best gyms have been to so far. It is clean. I liked it. The only thing I didnt find was a trap bar😌. If it was closer to my home it would be my home gym. Great gym

Fitness Connection has more and better equipment. The only difference here is that you have sound treated floors and ceilings as well as access to a pool and dance studio. The personal trainers will blow up your phone for your first “complimentary training session”, they even tried scheduling one for me without my knowledge because I was busy juggling life and couldn’t reply. Will not be renewing after my 6 months, going back to FC, it’s worth the commute.

Friend of mine signed up here after I referred them to LA Fitness. She bought memberships for her entire family and was told her youngest son was old enough to work with her and there wouldn’t be any problems by the person who signed her up. Well that was a lie, her son was able to work out one day but the next time they tried to visit the lady gave a different age than what was originally explained. These people will do anything to get you to sign up, but since no one is on the same page some people will bend the rules while others won’t apparently. Just be sure to read everything in detail because they’ll lie to you to your face with no remorse.

Love this locations. Extremely clean facility, staff are very helpful. The energy in this gym is amazing! Richard is easily one of the most helpful person I’ve encountered there’s since joining LA Fitness! Request Richard for any assistance you need, he will get the job done!

Equipment is nice, but the place is WAY OVER CAPACITY!! If you want to get a real feel for the crowds here, show up between 5:30-6:00 on a Monday or Tuesday afternoon. Its absurd. Also, theres no designated place for deadlifts, or rubberized weights... And theres only 3 racks for squats!! 🤬🤬

Terrible service. Went in today to use a guest pass, and the employees were unprofessional, showed attitude and were passive aggressive. Asked if I could use the gym with the pass, they said they there’s a $15 charge for a guest pass? Then when my gym member friend asked if he could check me in as a guest, the employee said I’m “not interested in a membership, and can’t check you in.” Then they said the member can only check into a single gym, doesn’t have multi gym pass. Well, first of all, of course I’m not signing a membership right now? I don’t even know what the facilities are like and maybe I would happily sign it if, say, the service was smooth and amicable and the facilities were great. Isn’t that the point of a guest pass?? To leave guests with a great impression of a facility so they sign a membership? The member left after they were told they need to pay a $5 fee for using a gym at a different location on top of the $50 they already pay for the gym.Okay, the members and guests may or may not fully understand the membership benefits. I was under the impression it was the employees job to make sure members and guests understand the benefits and have a great experience each visit so they can sign more potential members. Clearly, these employees do not know how to do that nor do they care enough to take care of guests. If they’re gonna act all high and mighty as if their job responsibilities are beneath them, maybe quit and look for another job? Definitely not signing up for a membership and will let my friends who do go there know to sign with better gyms with better employees who know how to treat customers with respect and kindness.****DO NOT SIGN A MEMBERSHIP AT THIS LOCATION, EMPLOYEES ARE UNPROFESSIONAL****Perhaps you’ll have a better experience at another local gym or fitness connection.

I really enjoyed working out at LA fitness! clean facilities, great equipment, awesome staff and atmosphere

If I could rate it zero star or a negative value I would.LA Fitness it self is not bad. What is TERRIBLE is their Personal Training Program. DONT FALL ON THAT TRAP! They dont let you go away. You are stuck in a contract, regardless the reasons you have to not show up. I signed up pre-pandemic. I decided to cancel due to Pandemic mid-last year and still today Im struggling to cancel the membership.Timothy (Tim) is the manager for the personal training. He didnt ever look me in the eyes and just said You have a contract, you stay or buy out.TERRIBLE TERRIBLE CUSTOMER EXPERIENCE!

Pretty good gym, sometimes it can be pretty busy and you’ll have to wait to get the equipment you want to use.

I checking out LA fitness in search of a new gym. Equipment was decent but the customer service here is god awful. Right off the bat, the people working didnt bother offering me a tour which honestly wasnt that big of a deal. But the time after that when I came in to use the last day of my free pass the guy at the front desk asked me if I was wanting to talk about membership options. I had told him that I had to think about it and his response was Well youve had the last couple of days to think about it. Its a free pass for a reason, a membership is a commitment, you should be able to think about it without pressure from staff. I get it, its a sales job but the way they conduct business is so unprofessional that I wouldnt dream of giving my business to this location. After my pass expired, Bruno reached out to me and when I accidentally called him Bruce and told him I wasnt moving forward with a membership, his responded with My name is Bruno, not Bruce lol Im not your friend. Im a potential prospect. If this location wants more people to sign to their gym, they need to work on some things because the experience I had here was very off-putting.

Great first experience on a free pass. Will be a member.

Great facilities and nice inside basketball court. Richard was especially helpful. 5 stars

Richard was the person that attended me and he was amazing. Really friendly, and the facility was perfect. Everything was super clean, and staff were super cool. This LA Fitness was definitely a 10 out of 10.

Richard was the person that attended us and he was amazing. Really friendly, and the facility was perfect. Everything was super clean, and staff were awesome. This LA Fitness was definitely a 10 out of 10.

I love this gym. It’s clean, the staff are friendly. The only reason I am giving them 4 stars is because there are no Olympic grade plates.

Manager I awesome and awesome place to workout 💪!

This is such a great and clean gym. I have been checking out the ones around this area I can affirm this one is the best one by far. You have everything you may need to workout here.

Everyone should really get a membership. The gyms here are amazing and the people here are even better. The competition in the gym is top tier. And the gym itself has everything you need to get a great workout in!

Great staff. Awesome equipment. Has ever thing I need to better my health and fitness. Also the most clean gym around. JD helped me out a bunch in getting me started!

This gym was amazing! I stopped in with a friend from out of town, and they let us get a workout in once they understood our position. Super friendly staff, and great equipment. Definitely coming back.

Very great service! I love LA Fitness gyms a ton and this location is superb in their service from keeping the facilities clean to providing a good amount of equipment. The only issue I have is the few amount of free-weight squat racks they have. The gym only has two, so on busy nights it is nearly impossible to find an open one.

The custodial staff is so efficient and hardworking, I just wanted to leave a review saying that they should be complimented! They are always cleaning something, and very friendly.

Nice facilities, willing to work with you and gave a guest pass out for free. Nice people!

Recently moved to Austin from Baton Rouge where we had an Esporta membership. My fiance and I called MULTIPLE times to see if the Esporta membership would work for LA Fitness and were basically told no, then maybe, then no again. We decided to just go to the facility to check it out ourselves and Bruno helped us out. He was the bomb, he basically said of course the Esporta membership should transfer to LA Fitness. He didnt try to upsell us or be a slimy salesman about it, he was genuine and legit and just a real pleasure to work with. It took us literally 2 minutes to get our membership transferred. Bruno you rock!The only reason I didnt give 5 stars is because this location is a bit cramped and small compared to the Esporta that we came from, but all in all a great gym.

Great gym with great members. Richard and Nick helped us a lot welcoming us to the gym. Definitely a place to come and have a great workout.

Cannot cancel membership with one mentor named Timothy Ellis, !!!!!Please be very carfuly to go the Personal training, they will give higher price about $190/month, and you have go google to search the la fitness line to cancel the membership, and be very carefully for the personal training exercise, they will push you so slow and once you pay the money, it is another story............

Good gym, a little smaller than the others, but the equipment here makes up for it.

Great swimming pool. Not too crowded

I had a great first experience at LA! They have all the equipment I was looking for and JD was an amazing help!

Amazing facility!! Great atmosphere and awesome staff!! Good sized pool, nice sauna, and top of the line equipment!!!

I love working out here the facilities are so nice and I love to play basketball as well!!

Great gym, it has everything I need, clean, great staff, great GM too. Everyone helps out and the atmosphere is great!

Facilities work, showers could be better. My biggest complaint is that I have to physically go in to cancel. Or, I can print and MAIL a request to cancel. Who has a printer or time for that?I signed up digitally and should be able to cancel that way as well.

I’ve been a member here since October 2020 and it’s been a great experience so far. Kylie has always been very welcoming and kind when arriving and departing the gym, and has always been helpful for any question I had. There is always staff cleaning and picking up throughout the day, as I have been there at different times.

Love this place! Great costumer service. Easy setup for membership and friendly members!

Ive been coming here 6yrsNever had an issueGyms always cleanStaff is great& they got a smoothie bar it’s awesome here

Nice gym. Wish they had some Olympic lifting mats

For a traditional gym I am surprised and am getting really good results. I’ve usually been used to band resistance work and HIT. At LA fitness we have a great trainer, I’m building strength, and I love the racketball and basketball courts for alternative cardio. I’m getting a sauna at least once a week so it’s very good value and I’m enjoying taking my partners teenage son.

Highly recommend. Great service and nice facility.

Good quality gym, Richard was super helpful.

Great place and very clean! JD was great, would definitely come again!

Parking lot has tight spots, truck was right on the lines. some lady Yelled at me cause she parked on the line and blamed me for parking to close to her. the gym only had water fountains and didnt have a bottle refill station. thanks Nick for helping me out with my questions. overall great, but could defiantly use a bottle refill station.

Dropped in for the first time today. So impressed with the layout, clean space, availability of equipment, and the front desk staff was so sweet.

Good gym. Clean and great manager/staff

Good barbell equipment. Basketball court, racquetball courts and pool.

Clean and every machine works. Doesn’t seem like something that has to be said but I’ve been to too many gyms with broken machines that are just frustrating. This is the place to go for sure.

Awesome staff! Great location. Super clean. Great equipment. Will be back!

Clean location, no frills gym that has all equipment necessary for a great workout. Excellent price. Would highly recommend.

Nice basketball court. Good size gym.

Hey Names Bentley and I’m from Fl, this LA Fitness location is the most by far the most interacting, clean, supportive club here in Austin TX. They honestly are very good with communicating and the place is massive with everything that you can possibly thinkOf. I can see myself growing mentally and physically when stepping in here to train, thank you Richard and the rest of your front desk staff.

The front staff is super friendly and helpful!

Great workout 💪place. Always clean.

Machines are down often and the water from the water fountain is horrible. Maybe filtered water would help. Dennis is amazing for Zumba!

JD at the front was very kind and helpful👍

My favorite gym place!

The place does not have any kind of resistance bands or mobility sticks whatsoever, and when I asked the front desk about it, the answer they gave me was... Well, we dont have it, you have to bring your own.Doesnt that defeat the purpose of having a gym membership?

Great location, and great gym! Highly recommend!

This gym doesn’t provide members extra paper towels, equipment cleaning solution or sanitizer. Other LA fitness gyms I’ve been to in Minnesota are so much better in terms of hygiene and they care for the members.

Very nice equipment, clean and organized well

This place is FANTASTIC! Beautiful facility and very friendly staff. Will definitely be coming here again! 👍🏻👍🏻👍🏻

Staff is very professional... easy going great prices and the gym is clean

Its pretty nice.

Great staff and equipment was very clean. Not a 5 because of padding on several pieces of equipment need to be replaced.

A very nice and clean gym. The gym has plenty of free weights and cardio equipment for a large amount of people. The equipment is very well taken care of. This is a good gym for people with both novice and advanced fitness levels.Currently the city/state has a mandatory mask rule, which is enforced at this gym. The masks make it hard to workout efficiently, but that is not the fault of the gym.

The sales at LA Fitness actually makes you not want to do business with them. Terrible.

Nice gym clean facilities

Temperature in the gym is 73. Extremely hot for exercises. They are telling me already a month that they are fixing it.

I wish I could put no stars but that doesnt seem available. Absolutely horrible customer service. I walk in to ask about getting a free pass and the super sales star cant seem to comprehend the most simplest task. I will never walk into another LA fitness again.

Awesome place to shred a few extra pounds. Great atmosphere.

This place is unsanitary and unsafe, walked into the sauna one day smelt funky so I through down a piece of small toilet paper in the corner to see how long it would stay there, it was there for 2 weeks 😯, this place is a hotspot for staph infection and the coronavirus, so if you feel this gym was the reason for any illness due to unsanitary conditions, I will be more than happy to assist you with getting awarded monetary compensation due to their negligence. I can be found on Google, Facebook, Twitter

Great facility and friendly staff! Would definitely recommend!

Small compared to the LA fitness gyms I’ve been going to. Hot, like their A/C is not working. Not safe knowing Covid is having another rise. Heat causes bacteria to multiply. Put the dang A/C on and circulate the air. Not make everything hot and stuffy.Zumba Wednesday night at 7pm was a joke. Left midway. Not high energy and I wasn’t even breaking a sweat the first 4 songs. Movement and beats were like elementary school. Ended up doing my own cardio.

Today I went to LA Fitness for the first time ever. Richard Day helped me out at the front desk and he was so friendly and welcoming. What a great way to start off my workout! The gym was amazing, especially the blown-up photos of people exercising. How inspirational. But it was Mr. Day who made my first visit to LA Fitness so great. I highly reccomend.

Very clean and friendlyAlways friendly 🥰😍

Great location. Most of the employees are polite. Wide variety of equipment with plenty of space. Better than planet fitness!

I like this location because its really close to everything that I need... Plus most of the people that workout there are serious about staying in shape year-round.

Great workout and friendly staff! Bonus shake bar in house!

They dont care about long-time loyal members, its all about getting your money to them. Ive been with LA for 3 years and 8 months, but in the last 3 months Ive renewed my debit card and have not been back to the gym since the summer because of my new schedule.Last week I spoke to Aaron (the general manager) there, and he pretty much told me there was nothing he could do for me, and I would have to sign up like a new member regardless of how long Ive been with them. This made me feel like I wasnt worth their time. If youre looking for a gym that values their members please do yourself a favor and look for another gym.

The worst chains of many.

Alway the same. Unprofessional crew. Safety issues reported and never fixed! Unfriendly!

Ill preface this by saying that Im not a gym person, or someone who works out regularly. That being said Austin at the Anderson location is a phenomenal trainer, he really does a great job of helping you make your workout as efficient as possible. Hes also happy to go at the pace that makes sense for you, but with encouragement that you push yourself further. Thanks Austin!

Favorite gym in town, and I have memberships to 3 gyms in Austin

You can go there and have a piece of mind 💪🏋️👍 especially with the covid going on.

Great Zumba (Sheree and Dennis) and Yoga (Daniel and Gil) classes! Lots of free weights. I mostly attend group classes and sometimes do my workout at weight lifting area. Very clean and nice gym. Only issue: I think water from the water fountain tastes weird!

Great employees

Great gym

Great customer service

Your standard typical LA fitness. They all need a remodel.

Awesome. Covid-19 rules are followed! Great staff. Just joined!

Richard is the GOAT. I appreciate his kindness and gratitude. Gym was sweet. Ball is life.

So I came in yesterday to get a guest pass to try out the gym. I wake up at 5am to get to the 5:45am spin class to find out that the membership person didn’t give me my pass correctly. I never got an email of the pass. The front desk person says I can come back that evening to speak to him again to get my pass. If I’m at the gym at 5:30am do I look like I have time for that? They let me in anyways, and I sit in the cycle class for 20 min before I realize, this lady (Keely) isn’t going to show up. The whole time the other ladies were talking about how she is always late and 3 Women left the class. I go and get on the other cardio equipment and Keely doesn’t show up for the class until 6:15am!!!! I have to leave at 6:30 for work. I am only looking to join for the spin classes so it looks like I’m going to have to find somewhere else. I worked at a corporate gym for 3 years and it was so much more well managed than this place. Good management is everything.

I like it overall. It has good selection of equipment and the crowd is nicer than the typical you would find in a gym. I only wished bathrooms were a little cleaner.

It’s a gym. Hours aren’t very flexible. “Cleanliness” could use some improvement too. Do a day pass before you commit to a contract

I was really excited about the gym, an incredible atmosphere and friendly staffs...or that’s what I thought. I always go to the gym with my 14 old month daughter and I had trusted the child care area of the gym since I started. Nonetheless, last Saturday they had a new girl in the childcare and that same day I was stolen by coincidence. I had the mistake of leaving my wallet in my diaper bag, but since I trusted them I thought it wouldn’t be a problem. When I was leaving the gym in the parking area, I opened my wallet. For surprise 290 were gone and I only had left $40. After I noticed what happened I went to talk to the new girl. She told me that it could have been two toddlers brothers, but how two toddlers will leave me with $40 and take the other $250 and leave everything close again And she didn’t see anything when the diaper bag was next to her computer.I didn’t believe it!Then, I talked to Loretta who is the person in charge the gym and she didn’t give me a solution, she wasn’t nice or friendly either.I had no choice but to leave the gym, I can’t trust my daughter with this new girl taking care of her and they didn’t care about what happened to me. I feel so disappointed of this gym.

Best gym for the price and services. Sauna hot tub, pool, racquetball, basketball, volleyball.Top gym hands down!

Extremely clean & open facilities. Excellent customer service and communication with staff. Space is bright and airy with a great range of diverse (and friendly) people there.

I tried to sign up using the silver sneakers program discount, and the salesman knew nothing about it, but pretended he did. He then pressured me into a high price plan, that had nothing to do with silver sneakers. I think he knew this, didnt care. I realized what he had done and canceled my membership the next day. Just the worst customer service Ive ever had at a gym. Not recommended.

Its a good gym, I play alot of basketball here and the people are very nice, does suck that it is not a full size court but four on four is always fun. Only con is I wished they did better with cleaning. Place can get dirty really fast.