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1-800-GOT-JUNK Austin
715 W Powell Ln unit b, Austin, TX 78753, United States
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1-800-GOT-JUNK Austin

Comments
Jo
Review №1

Very friendly and professional. So glad to get all my junk removed. Would recommend. Fair pricing as well.

Ce
Review №2

Huge thank you to TC & Matt! they are awesome!

Ni
Review №3

The got junk crew was wonderful. They were on time and communicate when they planned to arrive. They were professional and careful throughout the process.

Al
Review №4

Fast, friendly, and good communication!

La
Review №5

Very prompt, courteous and professional. I would call them again if needed.

Jo
Review №6

On time, thorough, and professional

St
Review №7

These guys are Awesome

De
Review №8

Super personable and patient! 10/10 would recommend this service if you need to get rid of anything!

Da
Review №9

Always polite and professional.

Em
Review №10

Victor and Jacob were very quick, efficient, and professional. We would use their service again!

Je
Review №11

They were both great and worked hard in this heat and humidity

Bi
Review №12

They came and picked up our Casper mattress and was expecting them to have our new mattress but that’s not their fault.

Ka
Review №13

These guys were so awesome!! They were on time, and delivered!! I will use you all in the future!! I must add..these guys are very hard workers!!!

To
Review №14

Very Polite, respectful of property, and efficient at getting junk loaded.

Ri
Review №15

Great Service and fast! Couldn’t have asked for better experience! Thank you

Da
Review №16

Great job, very professional service and fast!

Wi
Review №17

Very professional and kind. They listened and executed the job efficiently.

Ti
Review №18

10/10

Ma
Review №19

TC and Steve helped me today and they were so good! They were kind and energetic! They were also very fast! They were on time and very helpful! I got rid of my old mattress with them. I will definitely use this company again when I have junk again! Big thank you!Sincerely,Maddie

Ia
Review №20

Guys were quick and friendly. Would recommend.

Vo
Review №21

Jordan and Mike were excellent. They were prompt and courteous and they completed the job Super Fast.

Do
Review №22

These guys were on time and kept in touch with us so scheduling was no issue at all. Two guys arrived in a big truck and were 100% professional the whole time. They stayed masked up for safety and gave a fair estimate on cost. They were in and out in less than an hour. I would absolutely use this service again.

Ri
Review №23

Both Mike and Brandon arrived on time and were very nice to work with. They started loading and never stopped until my garage was emptied and loaded on the truck.... It was nice to see both folks wearing masks and the entire loading process went very smooth and organized.They both cleaned up the dirt and debris on the garage floor and I feel like they wanted to make the customer happy... I am!Thanks again for your help and efforts to haul off my unwanted stuff.

br
Review №24

These guys did a great job. 👍

Jo
Review №25

Professional, helpful and friendly.

Ju
Review №26

Fast & friendly. Great service.

To
Review №27

Very friendly and prompt.

Ca
Review №28

They were very courteous, helpful and very nice. Very professional.

Do
Review №29

Great job. The crew we had were great to work with. On time, and quick.

sa
Review №30

This is an amazing company and very quick with the response. The men that came to pick are very respectful and made picking up junk easy.

Ju
Review №31

Sean and Jeff were awesome! Great communication, efficient, and super friendly!

Je
Review №32

Love the ease of the experience - reached out and had a pickup scheduled within the day. Everyone I spoke with was great and the crew was prompt and friendly.

An
Review №33

Mattress was picked up during the specified window. Staff were courteous and efficient. Scheduling was easy and convenient.

Je
Review №34

Arrived earlier than scheduled, which was great for me. Daniel and Steven got all my stuff loaded quickly and we’re friendly. This is the second time I’ve used this company and I appreciate your service! So glad to be rid of all that junk.

Ba
Review №35

Garrett and Sean were awesome, they even followed me to my second property to collect a separate pile of boxes for me. 10/10 service

Je
Review №36

Luke and Collin were awesome. They arrived quickly and were in and out in no time! They were polite, friendly and even my big dog liked them. Ive already told all my neighbors how great your company is!

Je
Review №37

Very pleasant experience. Same day service and workers were polite and quick!

Jo
Review №38

The guys did a great job. Thanks!

we
Review №39

The guys were very professional. Came in, picked up the items and the job was done! Very courteous as well

Sc
Review №40

Let me start off by saying the job was completed. Now for my issues. I run a call center (which is on the other side of the wall from where we were working) I explained to the two gentlemen who showed up that there is a call center on other side of wall and try to keep that in mind as they were working in our space. I noticed numerous times where one of the two men had blatantly knocked over cubicle walls or the movers dolly to let them hit the floor. So I reminded him several times yet it continued to happen. Now onto the other issues. I paid for two truck loads of junk to be hauled off because they said they could not fit it all in one load but at no point did they let me see how full the first truck was before they left so I am not sure it was even full but $1500 later the job is done. The other piece that happened and this irked me more than any of it. One of the two gentlemen accidentally knocked over several cubicle walls simultaneously but the problem was they landed against the wall so I now I will need to pay to have someone repair the damage and the second thing that had the cubicle walls land on was an all in computer/monitor/camera specifically designed for virtual deaf interpretation.When I showed them the damage they shrugged it off. If I had not needed this job completed I would have and should have just told them to leave when that reaction was given to the damage as if they had no care in the world to causing me additional work and costs because of their carelessness. I will not be using this company again and I recommend you think twice unless you don’t care about them damaging the items you are not getting rid of. And if you do decide to use them definitely keep an eye on them to make sure you are getting what you paid for.

Mi
Review №41

Quick phone call to set up an in-person quote (with full option to say yes or no on the spot), though every question was answered effectively enough that I knew pretty much everything before the arrival. Very fast scheduling, and great communication letting me know arrival times. While my junk didnt fill up an entire truck full, it was quite the hefty load. It only took minutes for the two friendly guys to move, load, and then haul it away. Perfect service!

Al
Review №42

Victor and Miguel were awesome! They were very nice, respectful and did what I asked. They came out for an estimate, but we’re also able to do the job that day. This is my first experience with this company and it was great. Definitely recommend them and will use them again.

Er
Review №43

I had a great experience with 1-800-Got-Junk. I scheduled on Thursday for a Saturday estimate. I called to get more information on how it works and the person that answered was very helpful. They called early Saturday morning and offered to come earlier than my schedule time. I told them I hadn’t had a chance to pile up the stuff I wanted them to take yet and they said no problem they would give me an estimate for whatever I pointed out. The estimate was very reasonable. I had just done research into the cost of getting a dumpster to load up myself and this was cheaper and someone else was loading it for me! Win-win! The guys that did the work were super nice and went above and beyond. Found a lizard in the junk pile and saved him and showed my sons who thought that was pretty cool. They even piled up some brush they weren’t taking into one spot for me. I hope I don’t accumulate this much junk again but if I do I’m calling 1-800-Got-Junk for sure. Thanks guys.

An
Review №44

Randall and Jordan were excellent workers, polite, and gentlemen the whole time. I really appreciate their time. Hard working young men

Ri
Review №45

Great people. Genuine crew. Really were efficient and transparent. I would highly recommend this company.

Ba
Review №46

Heavy futniture upstairs. No problem.

Ja
Review №47

They were very professional and quick, will definitely call in future when I have junk to be picked up.

to
Review №48

Colin was fast and communicative with my same day pick up request! So great to work with.

BR
Review №49

Such a great experience! They came out within an hour of my call, were super kind & professional, and went above and beyond to ensure that all our junk was crammed in the truck, using the least amount of space possible. They even found an item in one of the “empty” boxes that we needed! So painless, pleasurable, and easy working with them. Thank you!

de
Review №50

Jeremy and Gabriel were amazing people and were extremely efficient in removing our couch from the house, I appreciate the help.

Ja
Review №51

Excellent and efficient service. Brandon and Dillon made the whole process quick, easy, and efficient! Thank you.

Je
Review №52

The guys were courteous and friendly. They showed complete understanding of our stressful situation and were prompt to complete the job in a professional manner! I’m using them again! 😎👍

Na
Review №53

Daniel and Ben were prompt, efficient, professional and friendly. The service is a bit pricey if you dont have a lot of junk. However, it makes up for it by being convenient; especially if you live in a rural area like me. Thanks for getting one more item off my to do list!

Yv
Review №54

I ran into a situation where I couldn’t fit my whole house into a truck. So I needed some help getting rid of a bunch of extra stuff. I called got junk and they responded right away. They got two guys over within an hour gave me an estimate and got rid of all of the extra things that I needed to get rid of so I can be on my way to my new house.Levi and Jordan were exceptional at service and were incredibly helpful. They were very friendly and efficient. I super appreciate it!!

Br
Review №55

Awesome service and employees were very friendly. I bit high on the price for how many items we had. If you can afford it would recommend doing a full truck and spending 800 vs a half truck with not even half the items in the home for 400. I was going to use there services today and realized after how many trips after going to good will. It would be cheaper to rent a pod and or a dumpster for the other home. Still overall great experience and service!

Ma
Review №56

Great service ! Was fast and affordable !

De
Review №57

What can I say? We had a pile of junk, they took it, we paid about what I expected to pay.They were nice without being patronizing and they used manliness and brawn to turn our trash pile into the empty space that stands before me today.Good job guys.

Ja
Review №58

They were just wonderful! Very pleasant and quick service, I will definitely be using them again and will recommend them to anyone needing stuff hauled away. Moving is very stressful and they definitely took one thing off my plate. I needed same day service, I am so glad this company exists!

Ma
Review №59

Great service! Scheduled a same day appointment and they were very fast! Would highly recommend

St
Review №60

They were fantastic!

Gi
Review №61

Quick and great customer service!

An
Review №62

I rarely submit reviews, however…I have to now…. I honestly can say that I simply could not be more delighted !Ryan/Randall arrived at exactly the time we agreed on. ( Throughout the morning prior to pick up, on their own volition, actually went out of their way to regularly touch base with me and THEN were so thoughtful….they modified my pick up time in order to make it most convenient for me!) Then I was offered a fair price for all my junk removal!R/R are a great team….professional, organized, diligent, fast and definitely customer service oriented. I’d trust them in my own grandma’s home!I’ll ONLY call 1-800-Got Junk from here on out for junk removal :-). No lie.

Am
Review №63

Great service! Easy to schedule online. Arrived on time and removed a whole lot of stuff including large furniture items in under an hour. Friendly and polite. Highly recommend.

Da
Review №64

Victor called informing that they were in the neighborhood and could arrive earlier than scheduled. I’d just finished a conversation with my friends who were helping me saying I wanted to try to move the appointment earlier. Less than 15 minutes later Victor and Benjamin arrived. Victor asked me to walk him through and identify the items I wanted removed, and then immediately came up with a strategy to maximize their efforts while reducing the amount of time needed. He then reviewed the pricing estimates for amount of space needed and we soon came to an agreement. At that point all I had to do was sit back and observe the well orchestrated removal of all my unwanted items. The entire job took way less time than I thought it would with Victor and Benjamin completely following all COVID safety protocols. They were complete professionals to the point that without my knowing, after the initial assessment of my needs, they determined another truck would be needed. Shortly after they began my friend said another truck was arriving. Without missing a beat as the first truck filled the second truck moved in therefore eliminating any downtime and waiting. I was only in town for less than 48 hours to close out my father’s apartment who is currently not doing well and is hospitalized in a hospital just out side of the Nation’s Capital. As a COO of an organization based in Washington DC (Georgetown) I highly recommend 1-800-I Got Junk!

An
Review №65

Prompt, friendly, and efficient. I was able to call and have a removal done within an hour of calling. Very pleased with their service.

An
Review №66

The guys at 1800 got junk came on time where super nice and worked with me on budget and took care of my needs fast. I would highly recommend.

Za
Review №67

Quick and easy.

Me
Review №68

Colin and Jeff were great. They really helped me with all of the random junk I had left over after moving. I would definitely recommend them.

Mi
Review №69

G and Brandon were great about communicating timing throughout the service and very polite. Would definitely recommend

An
Review №70

Great service. Got a call that they were able to arrive earlier than planned. The guys who picked up our junk were professional and courteous. Took less than 30 minutes and now our garage is clear again.

Jo
Review №71

They were extremely efficiently and fast as well as being two charming young men. I would have no hesitation recommending them.

Tr
Review №72

The guys were great and did a great job they were here early and got all the work done within an hour

Ba
Review №73

The crew was very accommodating and customer focused. Great experience. Will use your services again when needed. Kudos!!!

Tr
Review №74

Amazing service. Very friendly, very supportive with helping get junk together. My grandson demanded they deserve 5 stars. Wonderful experience.

Na
Review №75

From start to finish this company was outstanding! Aslynn and Eric were completely amazing! Kind, had great attitudes and very professional! They both went above and beyond!They made this so much easier!! Thank you!!

Ri
Review №76

GREAT job clearing out the house we recently moved out of. No mask wearing during this pandemic surge or I would give them 5 stars. Thanks!!

Ca
Review №77

Such a stress free and quick experience!! Couldn’t recommend enough for junk removal! Victor and Dylan are the two men I worked with and they made it so easy with no contact and were polite and fast! Thank you!

Da
Review №78

Awesome! Quick, efficient, and really great customer service! Would definitely recommend if you need to get junk out fast! Made our move much less stressful!

Da
Review №79

My wife and I were helping my sister clean up her house after her husband passed away. We had loaded a bunch of the junk into the back of her truck that we had cleaned up. We didnt have time to go and unload it.before we had to head back home and my sister was needed her truck to go to a doctors appointment. We didnt know what we were going to do because it was the weekend and there wasnt a place open that disposes of paint and chemicals. We called.them that morning and for a reasonal price they came and took everything away. Very pleased with the service we got.

Da
Review №80

The men who picked up from me this morning were great. Prompt, efficient, friendly. Made the painful disposition of my mom’s stuff much easier. Thank you!

Es
Review №81

Best customer experience ever! Professional, easy and great attitudes of there service employees. Very indicative of the culture founded by there CEO. Will definitely use again and recommend to anyone who needs this service. Simply, “Best in. Class”!

ho
Review №82

These guys were great. Efficient, quick to determine quote and get the work done, and very polite. I highly recommend!

wa
Review №83

Excellent service! Very professional and efficient. Jordan and Ryan came by this morning and helped me move a extremely large desk and some other items. Very convenient and worthwhile service. Five stars

Ve
Review №84

Andre and crew were very prompt with their service and kept me well informed of their arrival. The guys were quick and thorough. Overall pleasant experience!!

Ma
Review №85

Sean and Levi were awesome. We had a few pieces of furniture and some trash that needed to be removed, and they were in and out very quickly. They were respectful and professional. Great service.

Ti
Review №86

They were on time and very professional. Explained pricing quote clearly and I was able to get rid of my stuff with no hassle. Would definitely use this company again.

Au
Review №87

Fantastic service. My mom recently passed and we had them come in to clear out most of her 3 bedroom house. A mix of trash and donations. The two men were respectful and efficient. One concern was the large amount items that could be donated. I tried calling a National charity but their lead time was several weeks. Got Junk had time available the next day which was huge! I highly recommend this service. Best call I made. They were a massive help!!!!

Te
Review №88

Showed up on time. Very nice and quick to load onto truck. Even swept the area after loading. Very satisfied!

Ro
Review №89

Good group of guys very professional they were actually early which was a plus got to work right away I will be using them again in the near future

Ju
Review №90

Great, fast, friendly service! I called this morning and our junk was gone by this evening. A job that would have taken us hours and who knows how many trips to the dump took 30 minutes. We were told how much it would cost up front and it was well worth it!

An
Review №91

It was good just overpriced (which I can say cause I got work done last time and it was a LOT including multiple pieces of furniture and mattresses for a reasonable price) kinda disappointed I wasn’t there in the moment to have a say ab it. Glad it was done but I was definitely ripped off

He
Review №92

Steven and his partner were fantastic!! I had big, bulky items and they took it all. They were fast and courteous. I would definitely use this company again and recommend them to friends and family:)

DE
Review №93

I was so excited to find this company. They delivered their services at a time when I needed it! Your staff was very professional and polite. I will use them again! Thank you!

Mi
Review №94

Sean and Levi came in and it took the refrigerator and coupe doors all in about 20 minutes. They were respectful (and cool) people. Didn’t mess around- came in, got it done, and rolled out. Really appreciate them and hope to work with them again when I contact this company. Thanks.

de
Review №95

I am so impressed with Got Junk. From the lady who answered the phone to the 2 wonderful guys who came to remove my couch! The guys were curtious and careful and were in and out in a jiffy! Please let their supervisors know these guys are the best representation of the company and I will recommend your company Got Junk to everyone!

Pe
Review №96

Colin and Jeff were great to work with, courteous, friendly, and prompt. They removed the item from the house quickly, and the cost was very reasonable. I’d call on this team again.

Ma
Review №97

Jordan and Stephen were so great — they couldn’t have been nicer. They showed up within 15 minutes of me requesting a pick up. They were incredibly professional and they worked with me on pricing.

Ph
Review №98

Jordan and Martin were very professional and polite. Called to ask to arrive early and they came as promised. Took care of all the items I needed removed and they were on their way after payment. Very simple process and glad to be rid of the Junk!

Ra
Review №99

They called to tell me they were 45 minutes away and they made it to my place a little sooner. They were very kind and courteous and took things out carefully. I was very pleased with their service. The only negative was the price but that is a company thing, not the fault of the 2 guys that came out.

Li
Review №100

Steven and Christian did an excellent job today! They were quick to provide service and offered a no hassle Experience when removing our items. Thank you so much!

Information
34 Photos
100 Comments
4.9 Rating
  • Address:715 W Powell Ln unit b, Austin, TX 78753, United States
  • Site:https://1800gotjunk.com/us_en/locations/junk-removal-austin?utm_source=googleplus&utm_medium=maps&utm_campaign=austin
  • Phone:+1 800-468-5865
Categories
  • Garbage collection service
  • Business to business service
  • Debris removal service
  • Foreclosure service
  • Garbage dump service
  • Garbage dump
  • Recycling center
  • Waste management service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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