Very dissapointed. When I first moved to TX a few years ago Azuma made the W/D rental process very easy.So I decided to surprise my brother with a W/D and figured Id use Azuma again. I am not sure if they went downhill when Appliance Warehouse bought them out...but Appliance Warehouse has left a bad taste in my mouth and I will never use them again. After waiting 4 days they rescheduled me twice...but they did not call to let me know they sent an email and then I had to call to get the details because they leave no pertinent information in the email they send. I demanded a refund and went with another company that was able to deliver the next day.