Great place! Im really impressed with the customer service! Really made me and my son feel welcome. We brought in our PS4 that got fried in a thunderstorm, yes I left it plugged in my bad... But regardless of my error they got it fixed up and working like new the same day! They were pretty busy but made sure we were taken care of and back on our way! Thanks Republik! It was definitely worth the 2 hour drive! ❤
These people are fantastic they are nice, informed and on the level. They were able to figure out what was wrong with our console and named local places to shop and buy what we needed and even charged up our console all for free. I highly recommend this place and will return
Great customer service and nice, friendly environment. You can play games for hours and chill. You can get your consoles fixed for a reasonable price. Definitely recommend!
Wonderful place for the whole family. Safe secure welcome non discriminatory.they always have some kind of event going on. You can also do partys for family & friends. A bonus thier can also be events for your occasion.Though you need enough people in your group on most occasions to do the lock ins those where very fun. In addition to set up appointment in advance is recommended their is allot of people that come here daily.This place is always welcoming to go. My best spot to go when I need to relax after a long work week. Come you will be impressed.
The 2nd October 2021 I took my son for the first time I was really disappointed in the service at the paypoint. The lady was rushing me to give a username after I told her his still thinking of a username. I found it very rude and unprofessional. The staff should really be more friendly.
This place is AWESOME!!! I dropped my PS4 off about 21 days ago. They quoted me 100-125 for the issue. Said itd take 7-10 days. I know it ended up taking longer a bit but that was only because they had to fix something that I messed up myself when I opened up my ps4 myself(Ill never do that again), so totally made sense and they told me of this issue during the process. Ended up costing me the higher end of the quote but that was perfectly acceptable to me because not only did they repair the damage I had done on top of what i needed fixed, they also cleaned out all of the dust from it as well free of charge!! Making my PS4 quieter to boot!!!
Fixed my Nintendo switch in less than 24 hours. Cost was great and they were very knowledgeable. Tried 3 places before and all of them wanted me to sell them my switch... dumb.
They know their stuff about hardware, but the owners employees seem a bit disorganized. Very friendly though, and fun to chat with. Also, their gpu deals are well priced and a hell of a lot more reasonable than most other places. Overall it was a fun experience and a good deal, and I would return if I need to.
Chris fixed my cpu and replaced my MOBO. I had upgraded some parts and damaged my pc along the way. He was able to fix it get me back up and running in less than a week. They communicated well and kept me updated during their diagnosis.
Chris is awesome, hes been repairing machines for many years, through many different systems yet always delivers in a timely fashion while still having a fun place to chill and spend time.
Very quick turn around good prices and open late. Will recommend to anyone looking to fix gaming equipment.
Great service...So far, everything has been free and they even paid ME.I recommend the VR.You can basically beat Half-Life: Alyx for the cost of the game.
First time customer! Was referred by my brothers and I’m glad I came. Elena and Chris took great care of me. I have absolutely no knowledge of game systems and they made me feel completely at ease and the process was quick and easy. I’ll def return and refer my friends and family. Great Job guys!!!!!
My wife brought my playstation pro to swap a hard drive she was in and out under 20mins she said it was an awesome experience. Thank you!
Brought my PS4 bro in for an over heat issue. After a prompt quote and a days labor the PlayStation was “ready” after I picked up my device and took it home to play it was not reading any PS4/blue ray discs though digital games would work and the overheating issue was fixed I had to take it back to the shop to get it looked at again for the new error that had now appeared. After having my device for over 10days now without any contact or communication I reached out where I was yelled and cursed by the “manager” he even is attempting to discredit the fact it was his employee that broke the device. Pure negligence and lack of professionalism here. I hope I get my PlayStation back in one piece.If you have any doubt on how poor their professionalism is, just check out how the responded below. They also called me after seeing the review posted and cursed me out. Lol
Like the ER for game systems! I purchased a used PS4 and learned the hard way it had some hardware problems. The team had it fixed within an hour, verified operation infront of me, and provided a fair warranty. Thank you Game Republik!
My ps4 pro was overheating; constantly roaring like a jet engine and would shut off when playing certain games. These guys were polite professional and fixed my ps4 pro perfectly. Purrs like a kitten now with even the most graphically intense games. Fully recommend these guys!
Great place to play any pc or console game you want, very cheap. They have gigabit internet and the staff is very helpful.
Great place for console and controller repairs deff go here!
Had them upgrade my pc and bought a couple hours of game time, everything was perfect. this place cranks
Great place for repairs. Very thorough. Reasonable prices. Friendly staff. Excellent communications.
1st time coming to this placeCame here to get my controller fixed and this place looks small but its pretty big inside and really . cool was greeted at the door and will be back
Was okay but service with no smile is boring 😴
They want over $100 to fix a HDMI out port on an Xbox 1 an HDMI port replacement part cost at most $5 and to replace one you open the case of the Xbox and using a soldering gun you melt the solder and then remove the bad one put the good one where that one was and solder it back they want over $100 for this and an additional $60+ if you want them to do it faster than a week a week is too long to take to do this tops hour long job
Pretty great customer service.Unfortunately was not able to get was I was looking for but the person who helped was well informed about the parts and helped out a lot.Will definitely come back in the future.
Great gaming location for many services. I had an issue with my elite v2 controller and it was fixed initially, but returned with secondary problems. I brought the controller back and Lance was very helpful working to get this resolved. Good service and very knowledgeable staff. If you need repairs on consoles or gaming equipment, check this place out first in the Austin area.
I mean they cool and all really reasonable. But if you gone lie about warranty at least get the story straight, over the phone they told my girl it was “no warranty because I had roaches in it” then when I went to go pick it up they said, “I do have warranty just got to pay for the part” I was cool over the paying for the part for the ps4 but when my girl told me that’s not what they told her, She got hella mad. I didn’t because I ain’t like that but I see what’s up with y’all. Don’t get me wrong y’all hella cool, but get stories straight my mans
Got 2 Nintendo Switches repaired at a decent price, highly recommend them.
Highly recommend working with Game Republik. Not only are they local, but they (especially Chris) really know their stuff. I was referred by a friend who recently upgraded his PC who also had great things to say about Chris and the team. Looking forward to continuing my business with them!
Excellent customer service, took great care of my console, repaired my PS4 in less than an hour. I highly recommend Game Republik.
I had an amazing experience. The prices matched the other gaming lounge in the area, but here the hours are longer. Elaine and Lance killed me with great customer service, and made sure my stay was pleasurable. I love coming here because I sold my laptop, and won’t have a gaming rig for awhile. Good people, great prices, really cool setup! All the major titles you can play, and the specs on the systems are up-to-par.UPDATE: The energy drink selection is dope too, I love them all 🙏🏼
Awsome job!!! On fixing my son Ps4 now he is back to smiling thanks!!!!
Great customer service with Billy. Sad that he had to work over time. Highly recommended place for gaming and hang out.
I was lucky enough to stumble across one of the graphics card bundles on twitter, and to everyone that claims that the owners are scalpers, they are not. They may be marked up from MSRP, but in this time where all graphics cards can only be bought online with bots, places like Game Republik are the only places that are reliable. On ebay or amazon, most graphics cards are marked up by 300-500$ but Game Republik still prices them reasonably so that their customers can get these cards. While they are definitely above MSRP price, I think it is worth it to ensure that you can get a legitimate product in a reasonable time frame.
Great service and super fast. Built me a new rig in just a few days.
Amazing gaming place. They have xbox, vr, pcs, and playstation. They also have a wide variety of games
Great experience! I walked in with a busted PS4. The guys were lightning quick in diagnosing the issue and had my PS4 running in top form in less than 45 minutes.Fast and professional at a decent price.Highly reccomended!!
Staff is polite, it may not look the best but actual performance and service pretty good.
Fair prices on repair and good craftsmanship. Quick turnaround on repairs.
Scalper prices! Save your money, don’t bother buying pc parts here.EDIT: 3070 Dual OC priced at $1240 after combo price breakdown on your website. EBAY has one buy now at $1200. You’re no better than any other scalper, just an arrogant shop owner. You don’t get a pass for bad business just because you’re small!
I meant to put a 5 star review, because I didnt make the best choices, and it didnt turn out well as a result. My phone froze while I was doing the review, and I guess by closing out of the app, it changed to a 1 star review. I changed it back now though. Again, I apologize for my behavior, and I hope Ill be allowed to return in the future. Game Republik is a fun place to relax and play video games, and the employees are mature and humorous. They make sure the players have a great time by assisting them with anything they need.
I may have already left a review, but here goes another one if I did. This is a great, cozy place to play games. I bring my son here once and a while. We game at home, but they have some stuff we don’t! The prices are reasonable, they are very fair and helpful. It’s nice to go a place that isn’t all corporate looking, I don’t feel out of place gaming here (as I’m a grown woman, haha!) and we drive 40 minutes or so to go here, even thought there are similar places nearby. I’d recommend this to anyone. They also take covid precautions, keep things clean and I really appreciate them accommodating my 11 year old son, as many folks there are teenagers and adults. They are very nice to him and I’m pretty sure he feels special the time they take to help him out with VR. Sometimes things malfunction, but instead of being like oh it doesn’t work, they trouble shoot and make his night. Love it! Thanks!
Great place nice and friendly people. I went there to get my joy con drift fixed after almost a year of having drift, and they fixed it perfectly! It was a little later than they stated, but less of a wait for if I sent it to Nintendo. I know Ill go there if I got any repairs that need to be done, and one day I hope to play at their LAN center there.
If you need to upgrade, fix or just general help with any type of PC or console, just come here. They are experts and will take of your needs, before and after the fact, promptly. Could not thank them enough and to boot, they are local, so use them over any big box retailer.
I and my son had a great experience with these guys, super super curtious and respectful, patient, overall they fixed my sons PS4..and Ill be taking his game controllers there too. Thanks guys!
Simple site. Not much to it.
Great service only reason for the 4 stars is the location isnt the most travel friendly area at Guadalupe and 35th street.
Awsome ppl very helpful and honest these are tech repair guys u can depend on
Sent them a ps4 controller that had drift they fixed it and it works like a champ awesome receptionist not sure why ppl bash them but I would recommend them and will be using them again thanks guys!!!!
I called to get information in regards to water damage on a Xbox 1. The guy who answered the phone was very informative and patient with my questions because Im not a gamer Im sure I was very confusing with my question. Lol
Great service, quick diagnosis, honest answers, rapid response and repair. Great pricing and highly recommend for PS4 repairs!
Hi i was wondering if yall replace the 3ds charging port on the 3ds because mine broke and now i have no way to charge or play it,i thought it was my charger so i got a new one but then i saw something broke in the 3ds charging port so i need that replaced, its an old 3ds those so im not sure if yall do those
Filthy scalper. The owner needs to get a morals check.
Took my son and his friends to this place for his birthday . They gave us a room where they each had there own computer to play video games online. They had a blast!!!!
My first experience with Game Republik was great. I walked in, Chris was welcoming, we talked nerd and he gave me an estimate for a wandering left analog stick. It was finished the very next day and ready for pick up. I was so surprised on the quick turnaround. Chris friendly exchange and customer service provided an easy going environment. He listens and gets the job done.
This place is awesome, my girlfriend had been feeling really frustrated lately while playing Animal Crossing because her Joy-Con started drifting. After realizing every Joy-Con from the US to Japan was sold out, I looked into if it was possible to repair. Saw a Facebook ad about this place and saw in the comments that they could fix the Joy-Con drift for dirt cheap. Called them up and they said to come on down and bring the Joy-Con. The guy at the front was nice and told me that it could be 3-5 days for the repair since they had a ton of other repairs ahead of mine. No problem at all. Well, 6 hours later I get a call and they said the repair was finished and good to pickup! Sweet! So me and my girlfriend head down there, pickup the Joy-Con, chat with the guy at the front a bit, and head home. Its been more than a week since thats been done and the issue has been completely resolved. My girlfriend can go back to customizing the island of her dreams and its all thanks to Game Republik! Thanks yall!
Game Republik fixed our Switch when we had lost all hope due to water damage!! Animal Crossing has gotten us through this pandemic. When we thought it was lost there were a lot if tears over here, and not just from the kids, haha! It meant the world to my family when they came through for us. Game Republik saved our island and our sanity. They were communicative, knowledgeable, and helpful.
Needed to repair my Wii. They took a little longer than I was told but all good. Pricing was as expected and my wife is super happy with the result. I will be back to check out there other services and will refer friends.
Great experience - helpful folks and a very fast fix for our PS4. Will definitely visit again if/when we have further console issues.
Took my PS4 in for a repair after having some water damage. They were able to fix it promptly and I had it back the next day, awesome service and will always recommend!
Incredible experience in Austin these tech nerds hold game tournaments and even do console and pc repair an Austin jewel!
Ill update to a fifth start probably after my interaction is fully done with these guys but I know Their repair guy (I think the owner or manager?) Isnt the type to just give up on a tough repair, my PS4 wouldnt sync controllers and after 2 fixes he thought would take care of it that didnt, hes still diligently trying to figure out what can be done!
My only experience with Game Republik is this one interaction, in a repair capacity. Originally, I tried doing a case swap on an OG NDS. I couldnt get the top part of the clamshell on, plus, when I turned it on, it would short out, turn on, then immediately turn off.Id interacted with Game Republik on Twitter, so I decided to try them out.I dropped off my NDS on March 6, 2019. They told me it would take some time to diagnose and had no idea of cost. It depends on the diagnosis.After hearing nothing, I decided to buy another working (cheap) OG NDS off of eBay and asked them to simply put the new shell on the working NDS. No diagnosis, just a straight shell swap.After hearing nothing, I continued to reach out to them on Twitter and Facebook Messenger, called twice, then finally heard back.With third-party shells, they dont always fit, so Im working on making it fit. I get it - the AliExpress sellers make inconsistent stuff. Still, it took me almost two months to get my NDS back.They called me right at the end of April (remember, I dropped it off in early March) and told me it was ready. I finally picked it up today.Pros: the shell fits.Cons: they broke the hinge on the NEW shell I bought, the top screen doesnt line up with the bezel, the L trigger and B buttons feel super gummy, and they didnt even bother to clean off the top LCD before putting it back in the shell. You HAVE to take the entire thing apart in a shell swap - why not clean it when you have the opportunity?I know I was dealing with an old console and I know that the third party shell might be a (small) pain, but I expected better for $44 and waiting almost two months.At this point, I wish Id saved my money, never bothered trying a shell swap, and just kept a fully functional, clean, snappy buttond OG NDS.Your mileage may vary but I am not impressed.RESPONSE (5/4/2019):Yes, I freely admit I gave you a shorted out system and a completely working system. If you ignore the shorted out one and look at only the working hardware and the shell, its a shell swap, simple as that.Yes, I posted a review based off of my experience. Im not going to apologize for being less than enthused with waiting two months. Reading other peoples reviews about your repairs, it seems like Im not in the minority regarding my experience.Its also okay to be done doing shell swaps. Post a sign on your door or your website. There wasnt one when I dropped off my hardware.I am more than happy to talk about it on the phone. I was busy when you called and my phone is on silent. I can also only assume that you are the number that called me after the actual Game Republik number called and said Wow thanks?Finally, if this many people (especially within a few months time span) all have similar criticism of your repair process, maybe thats worth examining?
I dropped my PS4 messed it up pretty bad. It took about four days for them to do it but they got it done and now it works just fine! Other places gave me a higher price plus they didn’t even offer a warranty afterwards! 10/10 recommend this place as your console repair shop.
My son broke the charging port on his switch. Took it in Chris said he was waiting on parts and repairs may take 2 weeks, got a text in less then a week that switch was repaired. Works great son is happy. If it wasnt for this place wed be waiting for Nintendo to start accepting consoles for repairs which theyre not at this time do to the pandemic.
This is a place to be avoided if youre any bit the enthusiast. They refuse to sell hardware which is in high demand and low supply unless the customer allows them to tack on their overpriced Services which add no value to anybody with Google.They claim to not be engaging in scalper practices around the RTX30-series release, yet refuse to sell the hardware they have in stock unless you let them scalp you with their unneeded services.Stay away from this organization, save your money and get more value from your dollar spent from somebody like Newegg or Amazon.
Never dealt with or heard of this Company prior to having to locate a local facility to repair a Switch that my son had damaged. From dropping off to communication throught the process and the transparency in price; i cannot say we werent in good hands. We were glad to pay the price which im sure was not close to the effort put in to salvaging a water damaged unit. Local Small Businesses need support and this is one that we will be referring to. Thanks all!
DMd Game Republiks Instagram account to ask about product availability. They gave rude, snarky responses, and talked down to me the entire interaction. I expressed that I wasnt interested in buying a 3080 at a 30% markup from MSRP and they justified it to me, saying Everyones doing it.
Game Republic built my first PC and they did an amazing job. Customer service was top notch and everyone in the shop was friendly. I will be taking my next build to them as well since they were so knowledgeable and professional.
I love the price rates. Keep the deals coming!
They wont charge you if they can not fix your devices
My PS4 Pro was damaged by lightning, so I took it to UBreakiFix and was told told it needed a motherboard and was pretty much a $400 brick. I called Gamerepublik after I picked it up from UBIF (why not right?) and was told it’s fixable and to bring it in. 2 weeks later, and my PS4P is running like new! The fixed seem routine to those guys. Can’t recommend them enough.
Took my PS4 when my hard drive died, they installed a upgraded one, it works perfectly! Very great staff,keep me informed all along the way! Also really great price and service!! I highly recommend to anyone who needs a repair!!!
Great place the owner is very Knowledgeable had to take my ps4 in to get worked on he had it done the next day. Even though i told them to take there time and it was no rush. The staff is friendly, the reapond when contacted. All around great company. They will have my Business in the futher.
We came here last year and had a Blast! (I felt triggered to write a good review after seeing a dumb bad one. I think this might be my first review on google.) The locals inside are So friendly and made my friend and I feel comfortable. Also, Im a massive germ freak and was relieved how clean everything is, even the keyboards. There are different kinds of discounts to use their game rooms, which is nice. Its too bad my friend is from Canada and I, Houston, otherwise we would definitely visit often. The owner is friendly and very helpful!
If you looking for a place to get your console fix I would highly recommend. My ps4 wasn’t turning on so they easily knew the problem and got it fixed in 1 day .
This business “expanded” by scalping low stock hardware for 2-3 times retail price. Don’t support a business willing to profit at the expense of customers during product shortages.
Walked in and the person was on the phone. I wasnt worried about that. I can wait. But I was waiting...and waiting...and waiting. I even looked the person behind the counter in the eyes and they still said nothing. So I just walked out. Im new to this town so Im not sure how they do business there but I know where I come from youre supposed to greet whomever walks in the establishment. I wasnt expecting an over the top How are ya!! But something like Ill be right with you. And was ready to spend so much money there! I know they may not care, but Ill never go back.
Great prices, Great machines and awesome staff. Was able to play any games out there with no issues. The chairs are comfy too. Might go back tonight and game it up a little more.
So far I’m giving this place 3 stars just because they answer the phone, they are polite. No more stars because it’s been 3 weeks since ive dropped off my ps4 pro and still no update on what the problem is. If you ask me I think that’s way too long to still not have discovered what’s wrong with the system. I just keep being told that the tech is frustrated for not finding the issue and puts it aside to work on something else. It’s pretty aggravating.
I dropped off an item that I knew what the was problem was after researching. It required replacement parts and also needed soldering. I don’t have the parts nor tools.There was hardly any communication about item after being dropped off. It was a small repair and after inquiring about progress it was stated they have to work on what pays the bills so my repair wasn’t a priority. Ended up picking it up due to a few weeks of no progress. I can’t speak on their repair abilities as my items didn’t make it that far. I understand COVID-19 has hit small businesses hard but I would have been willing to give a generous tip had my item been repaired.
These guys are great, Chris the owner was able to help me with a non traditional repair. I had a damaged socket on a circuit board that needed soldering, called Chris up and he was happy to take a look. I brought the board in same day, unfortunately i did not get to meet Chris in person but I was able to meet Elijah up front who gladly logged my repair and chatted with me about their various repair offerings and PC setups. Once the repair was logged Elijah was kind enough to give me a tour of the facility and showed me the various pc games they had available for play. Within 24 hours Chris had my repair completed despite having to deal with a maintenance issue at the building. The repair was immaculate and frankly one of the best soldering jobs Ive seen. Overall the place was really great and something Ive been looking for since I moved to Austin, if I had more free time and it was a bit closer to home Id be there often and if I ever have an issue with hardware again I know who to call. Thanks again Chris!
The awesome team at Game Republik fixed my younger brother’s Xbox One S that had a bad HD. He couldn’t be happier! Super friendly and very sweet people. Thank you, Game Republik!
Bringing them back from the abyss!!
Fast, dependable, and well educated in gaming, and repair. I will definitely use their services again.
Guys were very professional and fast. PS4 Pro was stuck in safe mode. Took only 30 min. Wow
I was looking to have some fun with my cousins who were in middle school and loved to play console games, but never had the opportunity to properly experience PC gaming — so we all decided to check out Game Republik and boy it did not disappoint!The staff was extremely accommodating, friendly, open, helpful and nice.The place wasn’t intimidating (like I’ve experienced with other LAN centers), and just had a genuine spirit for the love of gaming and good times (even with kids who were starting out learning)!The team and facilities at Game Republik turned an ordinary Saturday night into a night to remember, going above and beyond to make game recommendations (and even game fun modes), and allowing my cousins to truly experience top notch PC gaming + community at it’s best.My cousins were begging to stay, we stayed an extra hour and half longer than we expected and everyone just had a blast!I’d highly recommend this place for birthdays, small groups, and anyone looking to have some genuine fun around a great group of people.Thanks so much!Chris Gonzalez
I take a console to fix it, they told me that estimate will be between 100 to 150. Then I call multiple times to know what was wrong, owner provided multiple excuses, after 2 weeks went and pick it up.Im afraid they took parts of console, I would never recommend use this unauthorized places.
This place saved my life the first week I moved to Austin. My computer was in storage and I needed to get my WoW fix.Setting up an account was relatively quick and the price to use the computers per hour are very reasonable. If I lived closer id come here every other day just because of the environment.
Reading through reviews and the owner responds to any poor reviews claiming they are just attacking him trying to use the pandemic as a reason why they should just be complacent with his poor attitude most of the bad reviews claim his employees are great to work with but he is not and based on his responses I definitely believe they are accurate
I got a ps4 from a buddy of mine that wasn’t working, I took it to game republik and they had the hard drive replaced and me on my way home in an hour! Great service and good folks.
Everyone is super cool and nice they got great deals on systems an hourly rates for gaming on their systems and they got em all ready to game on, lots of fun
The staff is excellent. Very helpful and and the prices are great. It was my first time using a game repair service it was totally worth it.
They’re quite nice and welcoming.
Fixed my ps4 thanks so much guys
Very fun to play in, the guy there was very sweet and patient, interacts and makes it a ton of fun. Even lets you bring your own mouse and headset. If I lived in Austin or visited more, this is where I would go to play. Absolutely amazing and what a PC bang should be.
Great staff! Amazing value and service
Very Impressed! I had a PS4 Pro that stopped working after a bad storm in April. Out of sheer laziness, I didnt try to get it fixed until last weekend. I went to the location on Guadalupe, I was greeted by two friendly guys who explained to me what the expectations and costs associated with the repair could be. Less than 8 hours later, I received a text saying that it was fixed and picked it up. They were really nice, knowledgeable guys who prepared me for the best and worst outcomes. Turns out it wasnt that big of a deal and Im happy they took care of it so fast and were so informative. Highly Recommended!