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Foreign Credentials Service of America
1910 Justin Ln, Austin, TX 78757, United States
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Foreign Credentials Service of America

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HI
Review №1

I just used this service and I am very satisfied with everything. They are fast, efficient, professional and trustworthy! When I need a fast service and I chose One Day Rush Service. They immediately got it done next morning! So fast and very good quality. They communicate with customer very well. Whenever I had a question or sent them an email, they responded immediately in a few minutes! I will recommend their service to everyone in need. Because they are professional and trustworthy! - 164901

Nk
Review №2

I am impressed on how fast my transcript was evaluated and mailed to the designated address. good job

Ma
Review №3

I am more than satisfied with their services. I would totally recommend them to anyone who needs a U.S. equivalency of their foreign educational background.

As
Review №4

I think that this company is very responsible and did a great job. I am very satisfied with your service. Thank you so much, Asma Q

Ma
Review №5

The company is not easy to deal with. The phone number is answered, but he lady on the end can not help. The individuals that work on your paper work are rude and no help When requesting mangement to escalate or resolve an ongoing issue, no one knows their managers name and or refuse to give it. I would not use this service ever again.

Mi
Review №6

This is the best evaluation company in the United States and I strongly advice everyone to use this for their transcripts evaluation!

Al
Review №7

I highly recommend this place the process from start to end was quick and simple. Thank you so much for your service and Ill try to refer some of my friends to yall for sure.

PL
Review №8

Quick response, excellent communication and professional service provided. Evaluation time frame accurate as stated in the application form. THank you!!!

Jo
Review №9

Their service is so convenient, affordable and quick,just make sure your forms are correctly filled in.Superb seevice👌

ok
Review №10

So I first heard about FCSA from Angelo State University. The school requested my evaluated transcript and made preference to FCSA. So I went to their website, read through and contacted them.I love their promptness in responding to my emails — good communication.At some point the card details I filled for payment didnt go through, they contacted me, and everything was resolved over the phone.Their professionalism also is on point. They delivered exactly in 10business days as specified in their form.Above all their patience to attend to my questions and answered me in details without getting offended.Thank you FCSA

he
Review №11

The only thing that they care about is money! You only need to call them to find out how unprofessional the personnel of a company can be! For me, working with them was a nightmare, which I would never ever forget!When you call them, they just say we cant answer you right now and send us an email as we are very busy!! After sending an email, you should wait for 24 hours to be answered!When I asked them to correct their own mistake, they said you should either pay $75 more or wait for 5 business days till it gets done! and as I had a deadline, I was forced to pay!I dont suggest this company to anyone else and if it was possible, I would certainly gave them zero star!

ca
Review №12

If it werent for FCSAs quick evaluation of my foreign degree, I would have forfeited my Fall 2020 admissions. I was sure that other agencies would take time besides FCSA had already evaluated one of my other degrees, so I gave it a shot and requested FCSA to evaluate my post graduate degree. FCSA didnt disappoint me, within 2 weeks I got my transcripts in the peek of COVID-19 pandemic. FCSAs customer care team is awesome as well with respect to guiding you on the forms to submit to coordinating with you in case the evaluator needs further details. I got my evaluation done in June 2020. Thank you, FCSA. (My school had listed FCSA as on the evaluating agencies it accepts transcripts from.)

Hu
Review №13

This is the best service you can get during pandemic! I really appreciate the convenience they provide to get the credential evaluation done in a short time frame! They pick up your phone call, they reply your email as soon as they can. I am so lucky to find them after I was stuck with this worst firm (WES) for more than a month. WES did not do a thing for me, and they refused to issue me a full refund.They ignore your email asking for help, they put you on hold forever, they never respond!

En
Review №14

Thank you so much the staff was really professional always responding in a courteous manner!! Thank you!!

Ma
Review №15

I had a very bad experience working with FCSA that I would never ever forget!.At first I made a phone call and talk to a woman who was very rude I asked her some questions related to the evaluation process she did not even bother herself to answer my questions and with a angry tone she told me that I just need to check the website and fill out the form and mail it to the provided email address .After filling the form.I sent my undergrad and graduate documents to be evaluated.Based on the form, they promised the evaluation will be completed and mailed within approximately 10 business days,but after15days I did not receive anything I called them again several times and they told me that we have very busy schedules and couldnt do that for you(It was their responsibility to their job on time, It doesnt make sense at all).an also they told me I should pay extra $75 for Rush service that we can do your evaluation within 3days.As the deadline was approaching, I was forced to pay more (the only thing they care is money)guess what?!!they considered my master degree as a bachelor degree and calculated my GPA in a wrong way.I asked them why that happened they did not even explain to me why it is equivalent to a bachelor degree!!!! In one word,I just wasted my time and money ($150)by choosing FCSA.If it was possible, I would certainly gave them Zero star!!!I dont recommend FCSA at all.

La
Review №16

Great service and timing. Did not have to send them more docs, make sure you read instructions of documents. I would suggest scanning everything before sending them.Have ready original official translations. I did not wait even 2 weeks, they respond emails fast. So satisfied.

Al
Review №17

Terrible! All they care about is the money. I sent the my wife transcripts for a US equivalency all they did what to retype the same transcripts and send them back as is just with a general statement, no course description or equivalency! And to correct a simple mistake, you have fork out more money.The only positive thing going for them is that the service is fairly fast.

Mo
Review №18

If I was reviewing this solely based on the evaluation and timing I would give it 5 stars. They said it’ll take 10 business days but I was pleasantly surprised when I received the email saying my evaluation was ready early.I wish I could say the same about the customer service though :/ the employees who answer the phone basically don’t want to answer your questions and sometimes cut you off before finishing the sentence. It’s pretty disappointing and can cause people to turn away from this place even though the evaluation service itself is great.Also, I suggest having an online payment portal (i.e. paypal, zelle, etc. ) to make it easier for the customers to pay while keeping the payment info discreet.

Na
Review №19

Very responsive and helpful team they provided me with all information I asked for before evaluation and got my report sooner than I expected, their prices are very competitive in fact I dont think theres any cheaper service out there so dont bother waste your time or money looking, Its also recommended by wide range of US Universities and Accreditation agencies like the ASCP. The report was very comprehensive and simple. I recommend anyone whos looking for an evaluation agency to not waste time and send your application now.

Pa
Review №20

It delivers the service as specified and the custommer service is great. Excellent job.

Su
Review №21

They exhume high level of integrity and respond in accordance to the agreed time frame. They exhibit high level of professionalism.

Jo
Review №22

Fast and very responsive. Let me also add here that upon further review of my report, I realized that my U.S. equivalence of HND earned in Nigeria was called 4 years of undergraduate studies and I would think that they need to be more specific about it U.S. equivalence. Now I dont know if that is a diploma, associate degree, bachelors degree or masters degree degree equivalent since these are the options in USA.If you an HND holder from Nigeria please avoid them.

Yu
Review №23

I had a great experience with them, I highly recommend!

Id
Review №24

I found this company from a list of evaluators given by my employer. I looked at the recent reviews in here and decided to give a chance. I prepared the necessary documentation and mailed with the payment but I was a little bit suspicious since there was no user accounts or any connections beforehand. However, everything was just on time and very very professional.Before and during the service, I was very glad to contact with the customer representatives and evaluators via e-mails and phone calls. Each time I could reach up to them easily and got satisfying responses in short periods of time. Especially during the COVID period, I am glad that FCSA made things easy for the customers and accept the scanned documents as well.I got e-mails to inform and update me for all the steps of the process (arrival of the documents, missing document information, PDF version of the report to be overviewed and approved, mailing and tracking information).My evaluator was Estella, and she was very helpful and quick during the whole process. She answered all my questions and explained every bit of information Ive needed. She made the necessary corrections and guided me to find solutions to my requests.Overall, I am so glad to get this service from FCSA. The work was meticulous and just on time. I have no doubts for the money Ive spent. I will definitely recommend FCSA to others and if I need any other reports, I will contact with them again.

Pa
Review №25

THESE GUYS are the BEST!!!!!! I do not know how to personally thank them. They just made my life 10 times better. Come to this Company, I tell you and you will NOT for once regret it. They are fast, AFFORDABLE and neat. what more could you ask for. I have been using their services for about 4 years and they are simply awesome and fantastic.

C.
Review №26

They did a very thorough job with my evaluation and it was very fast. I really liked the service, the forms were very straightforward and the turn around time was super quick. Would recommend 100%!

An
Review №27

Service efficiently performed and delivered on time, also at a very good price.

No
Review №28

Excellent service, I had my documents detailed evaluated 3 years ago, and I had the best customer service over the phone, they helped me throughout the process and had a quick response. I now have my bachelors of arts equivalency with me. I trully recommend their services!

Sa
Review №29

Fast and very responsive, very professional, immediate communication and deliver work on time.

Sa
Review №30

Oh man, this place is terribly awesome! Very professional, very helpful and speedy response. Highly recommended!No one can beat them for their incredible services.Hats off to the entire FCSA team.

CO
Review №31

DO NOT use this company for academic evaluations. When doing GPA conversions they do not utilize decimals. So for example, anything within a B range is rounded down to a 3.0. This methodology is extremely unprofessional and inaccurate.

Al
Review №32

The best so far!! They responded so quickly through emails and mail..excellent service. They helped me with my University of Lagos Transcript. Would recommend this company to anybody that needs Evaluation. Well Pleased.

Qu
Review №33

Awesome..i do appreciate their response and hospitality in business..very rapid in everything and comes great..kudos guys##

Ru
Review №34

I highly recommend FCSA. Customer service was great, email response was prompt and effective. Only reason for a 4 star was because the evaluation took more than 10 business days.

U
Review №35

Amazing job! I am really satisfied with FCSA.Thanks to FCSA, I could keep my deadline even though I had only 5 days before my deadline. I used the one day service and It was not cheap but much more affordable than other compaies. They are kind and trustworthy. I recommend FCSA.

Ya
Review №36

I did apply on June 22nd for course to course evaluation and they finished in 8 days. Special thanks to Amanda.

Ra
Review №37

These people are fast and very promptly responded to my email communication.They completed my degree evaluation from India in 3 weeks and sent me a paper as well as an email copy.Definitely recommend this to everyone.Thank you - FCSA!!

Ma
Review №38

They do very professional work. They met the the tight timelines we needed and wife was able to be admitted without missing a semester. We are very happy with their service

拓摩
Review №39

I used detail evaluation service FCSA.The mailing response is really faster and more warmful than other institutions, in addition the cost performance is good.Additionally, Im very satisfied with their service because it translate my university transcript clearly into us style, and my gpa increases.I strongly recommend this institutions and service!

An
Review №40

I truly recommend FCSA. They have an excellent and best quality of the service. The staff is very professional. Thank you again.

Hu
Review №41

Bad customers service & communication.Disinterested employee, kept asking me to look up information online and not willing to answer questions. What about your calls are important to us quote.

Jo
Review №42

Bad customer service. I inquired about their degree evaluation before sending them money but they wouldn’t answer my question until I paid. Also no online storefront to speak of, just a PDF they expect you to ‘fill out’ and then email to them. What, print it, write on it, scan it, and then send it? Ha!

Li
Review №43

Excellent service.

EH
Review №44

As a prospective customer,i am quite impressed with some of the fantastic reviews that i read.I hope that when i submit my credentials for evaluation i woudnt be disapponited.Thanks

Ma
Review №45

Avoid at all cost!!!! This service is the cheapest but you get what you pay for. The evaluation was inaccurate; they don’t answer emails or the phone. I got to a point when I thought it was a scam and I lost $300.00. Believe me; you want to pay the extra $100.00 for a decent evaluation service.

Hi
Review №46

Very good.

Sa
Review №47

I am so fortunate to get my credentials evaluated through FCSA. I had evaluations done through 3 different organizations for different purposes. FCSA is the best so far, in terms of price, processing time, prompt responses and last but not the least, courtesy. I would recommend this service my friends and family members without any hesitation. Thank you FCSA.

Cy
Review №48

This company priveded me an excelent service ever. They are professional, helpful and speedy. They helped me with my under gratuate overseas trascript.I just referred my wife to them .Highly recommend them to eveyone!I cannot thank enough the FCSA for being so great.

Vi
Review №49

TERRIBLE, customer service. I was ready to submit the application with my needs and I had one simple question and they kept re-directing me to their application in which the answer to my question was NOT there.

se
Review №50

Can you please give me a list of schools that will possibly take accept transcript from you guys in order to further your education.

Li
Review №51

The worst of the worst!!! Dont even think about using this company. The compay is just interested in your money and never listens to you. I called asking if a special evaluation can be done, the receptionist was so rude and told me to send the paperwork, then they will tell me if it was possible, without seeing the paperwork they can not tell me, which is understanfable, but how ever, once they have the paperwork and the Check! They never pay attention to my special request and instead of asking and telling me they were not able to do it, they cashed the check and play the game of they did what they were supposed to do. (Which was totally a job that was dine before and i submitted, they just copied it). They never listen to the client!! I will take this case further on, because they totally took advantage of me. Never a phone call, never personal, always thru emails that nobody signed. The worst service ever. On the other hand Global Education Group, Inc. took the time to hear my needs and before cashing my check they took the time to talk to me and see if my evaluation was possible.

Zo
Review №52

Service was prompt, professional and as expected. Really happy with all.

Ki
Review №53

Extremely prompt and professional service.

cl
Review №54

Fast and trustful people

BE
Review №55

Great services

Sa
Review №56

I did send my application over 3 months i never get any responses for them

Sa
Review №57

Terrible service and awful communication.

El
Review №58

Excellent job!

Be
Review №59

Very responsive

Ma
Review №60

Excellent service! they gave me my documents in the agreed time. Excelente servicio, me entregaron mis documentos en el tiempo acordado y sin contratiempos! 100% recomendado

Information
3 Photos
60 Comments
4.1 Rating
  • Address:1910 Justin Ln, Austin, TX 78757, United States
  • Site:http://foreigncredentials.org/
  • Phone:+1 877-553-4285
Categories
  • Educational consultant
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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