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The Dent Repair Shop
4201 S Congress Ave #313, Austin, TX 78745, United States
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The Dent Repair Shop

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Ci
Review №1

I had a hail damaged car which was fixed by The Dent Repair Shop. Charley made it as stress free as possible. Service was great, and the price was very reasonable. Charley is a likeable guy, making it easy to trust him with my new car. If I get hail damage again, I wouldnt go anywhere else.

Bu
Review №2

Charlie and Rachel are passionate about their craft, and are passionate service providers. I visited several operations prior to my trip to The Dent Repair Shop. Upon my arrival, Charlie greeted me with confident enthusiasm, gave me a brief tour of the shop (I was impressed with the cleanliness and level of detail), and performed a thorough inspection of the massive hail damage on my car. Rachel promptly provided me with a detailed estimate, and asked if I had any questions or concerns. I knew my search for a repair facility was over. When I dropped off my car Rachel willingly gave me a lift to pick up my rental car. A couple of days later I picked up my car and was amazed by the work Charlie and his team performed. No evidence of hail damage is visible anywhere! If and when you need any type of dent repair in Austin and Central Texas, The Dent Repair Shop is your GO-To-Shop.

La
Review №3

Outstanding service all around. Timing, customer service, quality, and price. I am so happy I found this place!

Am
Review №4

I had hail damage on the hood of my new truck and they fixed it to look brand new at a very affordable price. The office staff, owner, and technicians were very friendly and the shop itself was extremely clean and organized. I highly recommend the Dent Repair Shop if you live in or around the Austin area.

Je
Review №5

Two years ago, I had a large dent repaired. Other body shops quoted me $2,500 to fix, and he fixed it for $200!!!! Last week, I had my truck broke into, and my door lock was punched out.  I decided to stop in again to see if they may be able to fix it. When I stopped in, it was lunchtime, and I said I could come back another time. He immediately said, No, I will take a quick look at it.  He stopped eating, had me pull my truck in to take a look. He pulled the dent out and fixed it in a few minutes, and had me on my way even knowing they were booked out until August. I cant say enough about this place. I highly recommend anyone take their car here to get a quote before taking it to a traditional body shop.

Sh
Review №6

Epic - Charlie and team did an amazing job with my 20’ X5. This vehicle is (or was) completely pristine until Dec 23rd when strong winds sent someone’s door into ours and really did a number. Charlie took his time and really focused on getting the best result possible. Making this type of fix happen on aluminum (this metal does not have the kind of dent forgiveness or “memory” steel does) and on a body line is nearly impossible.The Dent Repair Shop is the real deal - if you need help with this type of repair do not look anywhere else.

Jo
Review №7

My wife took her car down after the March 2020 hail storm. The first thing she heard: “My husband’s been pushin’ dents since ‘97.” Yep.By all accounts this place is phenomenal. They know their work and they’re great to deal with. They helped us on a complicated insurance matter, and worked with us to get it sorted out.We tried to give them a little something for their efforts, but they refused. Can’t speak highly enough about them.There are lots of “traveling” hail repair operations, and I’m sure they’re fine. But I prefer to find companies that have established themselves and have stood the test of time. I recommend anyone needing this type of work check out The Dent Repair Shop.

Al
Review №8

I had a dent the size of a nickel on the right rear quarter panel of my truck. Charlie and his crew removed the dent and I cannot find any traces of where it was. Highly recommend The Dent Repair Shop for your dent repairs.

Br
Review №9

Charlie and his team at The Dent Repair Shop did an amazing job on some minor dents on my car! From the initial inquiry call to the completion of the job, the experience was professional and friendly. Its great to know that customer service is still highly regarded at The Dent Repair Shop! The cost was more than fair and the level of work was extremely high quality. Would recommend this company to anyone looking to have repairs done!

Mo
Review №10

I took my car in to get repairs done on some tough dents above my wheel wells. While the areas were tricky to access, the work wasnt done to the caliber the shop thought acceptable, so there was no charge. Despite there still being some small dents, the professionalism and responsiveness are so fantastic that I would absolutely return for other services and recommend to others. Charlie, youre a star! Thank you.

An
Review №11

Fast, professional service. Mark/dent is completely gone, even removed dealership sticker. Hope I dont have to, but next repair I will be coming back to these guys.

Ke
Review №12

Charlie and his team are nothing short of amazing. I have used them multiple times over the past 4 years and it has always been a positive experience.

Zh
Review №13

Charlie fixed my bumper in 20 minutes, and only charged me $40. Its not as perfect as a new bumper, but absolutely worth the money! Highly recommend.

Cr
Review №14

They do excellent work, still havent found a dent they cant take out!

Ke
Review №15

Excellent job on my black Aston! Thank you again and Im sure Ill be back after a few trips to HEB!

La
Review №16

My car was caught in a hail storm and had seven to eight marble sized dents. I was worried about having the dents removed due to my car having aluminum body panels which are more difficult to repair.However, Charlie did an awesome job at an affordable price. I feel better knowing if it I get caught in another hail storm I have a place to go should the vehicle be damaged.

Gl
Review №17

I walked in to their shop and saw their employees drilling holes in to a customers vehicle. I immediately left. Be careful guys.

Am
Review №18

They promise to waive your deductible then try to make me pay $500 of it. What a joke not honest at all.

Se
Review №19

Charlie is unbelievably hospitable and a perfectionist! Made my 2010 Accord look like the day I picked it up from the showroom floor. As long as my cars need PDR you guys will have my business!

Ha
Review №20

I bought a demo new 4Runner in Houston and noticed a big dent in roof when I picked it up. The dealer offered to repair it but I had to drive back to Houston for it. Subsequently, I discovered 3 other dents (front fender, rear fender, and rear roof). I was quoted a very fair price and I was impressed how quickly it was done! Funny part was when he showed me the after results, I couldnt remember/find traces of the dents! I would bring my vehicle here again no questions asked. Charlie thank you so much for taking care of me and my 4Runner!

Th
Review №21

Called Charlie up Monday morning looking for a quote to fix a few small dents on my quarter panel of my aluminum Ford F-150. Was worried about getting an aluminum bodied truck repaired. Charlie took a look at my truck within 10 minutes from calling. Gave me a fair price and I was in and out under an hour. Great experience, would highly recommend.

Er
Review №22

I highly recommend this place for your dent removal needs super professional good rates and very knowledgeable

Ke
Review №23

Awesome experience with The Dent Repair shop! Charlie, the owner was fair, detail oriented and did an excellent job of repairing the damage in our BMW. Honestly, I wish more businesses ran the way Charlie runs his. He went above and beyond and we are so grateful for his help!

Co
Review №24

If you have door dinges they really do a great job on removing them and make it look as though you never had any. I would recommend them and use them again.

Sa
Review №25

Charlie is highly professional. He fixed my bumper for $30 instead of previously agreed upon charge of $40 as he was not satisfied with the repair - But I was definitely satisfied with what he did. Will definitely recommed him

Ju
Review №26

Something left a minor, but unsightly, dent in my fender and Charlie worked some serious magic. Its like the dent was never there. Im recommending this shop to anyone I know that needs dents fixed at a good price.

fa
Review №27

Absolutely amazing experience! Great people that work here! If you need dent repair, I HIGHLY reccommend them! Work was flawless and high quality.

Ru
Review №28

I would give Charlie 10 stars if I could. He was awesome! I appreciated his conversation as much as I appreciated the work that he did. He took a two inch dent out of the door of my truck in about 20 minutes. Door looks brand new again. I wish everybody that I do business with was as good as Charlie.

E
Review №29

Awesome and honest work. Something you don’t come across often. Cheers.

Br
Review №30

I took a fairly new luxury car into the shop. Charlie looked at it and we agreed that he could probably repair it 95% . As it was in a spot next to trim I felt a good try would work and if it was not sufficient I would take it to a body shop. The estimate at a quality body shop was for $1000.00. Also note that two other paint-less shops declined to even attempt the repair. I was not disappointed. Charlie did 99.5% you can not see the dent repair without a very close examination. He far exceeded my expectations and NO further work is necessary! I would not hesitate to recommend him for any work that he is willing to undertake.

Je
Review №31

Thanks Charlie for making my truck perfect. Youre great!

St
Review №32

Super-nice people doing top-quality work. I came in with a small but difficult dent and Charlie quoted me a price far below what the traditional body shop wanted. Half way through, I came out to see how he was doing. It looked good, but he was unsatisfied and kept tapping away for another twenty minutes until it looked great.The guys at two of the body shops where I got quotes in advance admitted to me that they would take the car to The Dent Repair Shop anyway, and since I was paying out of pocket they saved me money by sending me here. (I visited the second conventional body shop by accident because I had trouble finding The Dent Repair Shop. Find them. Its worth it.)

Da
Review №33

Great service!

An
Review №34

I had a dent on my Porsche rear quarter panel behind the door, not a place you could get in behind it to push it out. I got an estimate and right in. They’re good guys. Joshua is a craftsman and I’m sure Charlie is also. Glad I found them. Highly recommend.

Kh
Review №35

Charlie is the man. 💯% recommended

Sh
Review №36

Charlie responded back to my email promptly and set me up with an appointment. Upon arrival Josh took a look at my f-150 that has been abused by my kiddos, shopping carts, and upfront parking spots then gave me an absolutely amazing price for about 8 dings and a bigger dent. When I picked my truck up I was absolutely astonished. Not even a trace of the damage I had accumulated remained. Im absolutely blown away and will probably park a little further out from now on, but if I get another little nasty ding I know where to go to be well taken care of. Thank-you guys!

Sa
Review №37

My jeep grand Cherokee was hit by what I suspect as a bicyclist while it was parked. There was a saucer sized dent on the passenger fender. I came in to a warm welcome and was offered amenities. Charlie is personable, professional, and a perfectionist. The level of care he took with my jeep was like it was his own. We engaged in meaningful conversation while he worked and he was more than happy to explain how and what he was doing. The quality of work was top notch and there was no way to tell that the dent on my Jeep was ever there. He also went above and beyond to buff out the scuff marks on the door panel. Could not recommend him or his staff more. Just a bunch of great guys doing quality work for a fair price. Couldnt ask for more.

Br
Review №38

Great guys, super fast and fair. I’m an obnoxiously ocd car fanatic, and they do not disappoint. Will definitely be going back, and highly recommend! I feel guilty at how good of a deal they gave me, but they have a customer for life now. Excellent work!!

Vi
Review №39

Charlie is an honest and amazing guy. There was a dent on my cars front bumper and he quoted a very reasonable price to fix it. I did not wanted an expensive repair and just a quick fix for the dent and he did a great job for a great price. I will totally recommend this place if you want any dents on your vehicle to be fixed without costing you a lot of money.

Ja
Review №40

Great job on my car. Good guys there, too. I highly recommend them if you’ve got a dent. Straightforward estimate.

Ja
Review №41

Great guys. Fit me in their schedule and made my car look as good as new.

Mi
Review №42

In and out in 90 minutes. Had two major dents removed almost completely! Great experience, looking forward to working with Charlie again.

Mi
Review №43

Just bought a 2001 BMW Z3 in overall great condition but had like 15 dings or dents spread around the car. A couple were particular difficult to get to like on the edge of the fender. Charlie is absolutely an artist and was able to take care of 100% of them at a fair price. Dont keep staring at dings on your car you love. Make a tiny investment and have The Dent Repair Shop put your rig back to whole again !

K
Review №44

I had a small door ding. The guys here are super friendly and easy to talk to and they did an excellent job repairing the dent. Would recommend this shop to anyone. Absolutely excellent service!

la
Review №45

Super friendly and helpful! Made getting work done on our vehicle stress free.

E.
Review №46

Charlie and his wife were awesome. His wife set my daughter up with a video and toys to keep her entertained. They also hooked us up with a Lyft ride since we didnt have another car to get home with. Charlie did exactly what he said he would for the car, great quality work, and he even got a high five from my daughter. Will definitely use them in the future.

Ke
Review №47

When here over a year ago and it was one of the best decisions I made. I thought he pricing was super fair and the work was great. He was also super friendly and easy to talk too.I had one dent that everyone was saying I would need a new fender for; got it out in a matter of minutes.I will be back for sure since I have gotten a few more door dings since then.For sure go see DDS about your car for any dents before thinking you need body work, super impressed!

P
Review №48

Searched high and low for a good dent repair shop in Austin... look no further! Shop is clean, great amenities while you wait and friendly staff.My new Ford Explorer experienced a nasty encounter with a shopping cart (owner not to be seen). 3 dents were repaired under 40min and now looks perfect!I am a happy customer and would recommend DDS Paintless Dent Repair shop.

J.
Review №49

I don’t often write reviews but I just wanted to say how impressed I was with Charlie’s work today...he far exceeded my expectations. My 1975 280z has been through its share of scrapes and dings and in less than two hours Charlie revitalized both front fenders and pulled a good sized dimple from the driver door, all at a very reasonable price. He had WiFi and coffee and I hung around while he was doing his magic. He definitely has earned the rest of my business. Give them a call, you won’t be disappointed.

Ma
Review №50

Charlie is awesome! Great work! He even put up my sun screens while car sat in the lot. Who does that!? Charlie does. Stop shopping, you have found your dent repair place!Mark

Da
Review №51

Josh is a great guy!!! I gave him a challenge when I brought in my z28 with a dent on my rocker panel. Josh did exactly what he said he was going to do and popped that sucker out! That same week he worked on my wifes Tahoe and knocked out 8 dents all over her truck! Great price, great work and excellent customer service!! They have a repeat customer for life! Thanks again Josh!!!

Ja
Review №52

Unbeatable service, staff, and atmosphere. Josh removed two nasty dents in my quarter panel -- death by shopping cart. Body is back to perfect condition. 6 stars.

BR
Review №53

Guys are awesome, I have had to take 3 different cars to them plus sent friends over and every time completely satisfied! This last time today Brian stopped what he was doing to fix my car!!!!!!!! I used to work down the road from these guys now I am way out north but its well worth the few extra minutes to go where you trust someone!!!!

MP
Review №54

I highly recommend this shop and Im pretty picky about people touching my car. They got a nasty crease dent out of my black car for me. They were fast and professional.

Tr
Review №55

These guys are awesome! Had a couple of small door dings that I was calling around to get fixed. I was either getting outrageous quotes or we need you to come in to give an estimate. I just wanted a ballpark. These guys gave me one over the phone, and came under the quote. Professional, fixed me up in about 20 minutes without appointment, and were very affable.

De
Review №56

Pulled out a door dent for me quickly, professionally, and cheaply... All while I watched Netflix in the waiting room! He even removed the paint left by the person who was inconsiderate enough to ding my door without leaving a note. I wouldnt hesitate to take any of my cars here for any dent repairs.

Re
Review №57

The staff was awesome and the work was amazing. You cant see where the dent was. Great price. Fixed the dent in 30 minutes. Waiting area was comfortable, relaxing, and very clean.

Ke
Review №58

I can’t speak highly enough of this place. Charlie and his staff are some of the most honest and genuine people in the business. They immediately establish trust and the quality of their work is outstanding.

Ad
Review №59

Listen up Austin! If you have a dent that needs to be repaired, go see these guys. I used to own a body and paint shop and when I tell you these guys are good, I know what I am talking about. Fast, on time, courteous and cost effective. I could not find the dent when they finished.

Br
Review №60

One thing I hate are dings. Ive been to this shop three times in the past from 2010-2015 and they do perfect work to all the small oops accidents. The cost is great and the service is always welcoming. The best part is that they are honest and let you know things upfront! Thanks guys! Ill unfortunately be back soon!

Da
Review №61

I drove to DDS and they fixed my ding while I waited. They did a great job and I was back at work in an hour. It looks as though the ding was never there. Their prices were very reasonable.

Kr
Review №62

Awesome place. Had a door ding fixed in less than 10 minutes by josh. He did a perfect job. Couldnt be happier and it cost very little.

Se
Review №63

Took my new car to the Dent Repair shop to ask about the dent/ding on my door and Josh took great care of me right away! Great guy and did an awesome job on my car. Took less than 30-minutes and allowed me to watch the process. Thanks Josh!!

Bl
Review №64

This shop is the absolute best!!! Charlie and Josh are both awesome! Ive taken my car here time and time again, and they both continue to amaze me. Im telling you, these guys work miracles... I highly recommend!

Ch
Review №65

The dent repair on my truck turned out amazing. The repair far exceeded my expectation.

Fr
Review №66

WOW! im a super picky SOB and this was a tricky repair of a sharp dent on a body line on a double walled fender far from the edge. 10/10. perfect repair. cant tell that any damage had ever been there.

Je
Review №67

This place is great! They provided flawless results and the service was fast. I highly recommend these guys. :)

Si
Review №68

I had a dent on my car door... these guys fixed it quickly while I waited and it didnt cost a lot either. Highly recommended.

Ty
Review №69

Got set up with an appointment upon arrival and was done in less then an hour. Couldn’t even tell there was a dent there afterwords. The price was more then fair. Couldn’t ask for a better experience.

Br
Review №70

Cant say enough good stuff about Josh and Charlie at The Dent Repair Shop. Super great guys who treat you like a friend instead of a customer. I was in and out of their shop in about 10-15 mins. I came to their shop because of all the good reviews, but Im going to continue bringing my cars here because of the great customer service.Thanks again guys! ill be by with my wifes car soon!

Sa
Review №71

Excellent customer service. My car was taken back quickly (even though I was a walkin) and they started working on it immediately. I would definitely recommend this place.

Ji
Review №72

Charlie was really nice and gave me a great price on repairing some dents in the doors of my Camaro. I showed up with three or four dings and left without a trace of them in under thirty minutes. I definitely recommend their service.

Ni
Review №73

Fixed a dent in my truck within fifteen minutes without an appointment. Great Establishment.

M
Review №74

I was very happy with the quality of workmanship done here. They were able to get the job done quickly and they stand behind their work

An
Review №75

This place is a life saver. Thank you Charlie for your help and advice.

Ke
Review №76

I got a sizable ding in the center of the drivers door. They made it go away. Happy customer.

Au
Review №77

Good honest guy. Great work! I will take all my vehicles here from now on.

B
Review №78

Ive owned or been partners in nine different businesses over the last twenty years and recently started my third currently operating business (car flipping) about a month ago. Ive had a horrible time trying to get quotes or basic communication from dent/door ding repair guys.Unfortunately, before I emailed this business I got quotes from two other places on a different vehicle and spent money at one of those. The first one (Dent Busters) I went to the address they had listed on a review site and all I saw was a different businesses name when I drove to that address. I went to the other address listed for them on their Yelp listing and it was a different dent repair business. Unbelievable!I decide to go into Dent Works and the guy that I talked to was worse than a used car salesman and a total pr#ck. Kept changing quotes on me and finally said he could get out three small door dings for $100. I then found out that Billy the guy at Dent Busters used to rent that place but couldnt afford it so he rents a single bay at the other business that I saw business signage for when I drove by.Then I tried a half dozen guys off Crackheads (Craigslist) List and suffice to say the guys without shops are like that for a good reason. A Nightmare on Dent Repair Street trying to deal with those flaky psychos. :OFinally, I email The Dent Repair Shop because unlike almost all the other shops and Craigslist ad guys they actually list their pricing on removing dings/dents. I emailed them using their website contact form at 6:22pm asking if they could remove seven small door dings/dimples for $175 and at 6:59pm Charlie (the owner) replied to my email and said he could but wanted to see the damage before he fully committed to that price. Fair enough.I stop by his shop this afternoon and Charlie wasnt there but he had the foresight to tell his trusted employee Austin (yes, that really is his name) about me and that I would stop by today.I pointed out the 7-8 little door/hood dings and Austin said he could not only do those but 3-4 other little ones for that price. He found a bigger ding that I never saw before and I said $200 can you also do that one and all the others and he said yes. He asked if I wanted it done right that second and I said hell yes.We hit it off talking since were both x-college baseball players and Austin is from Spicewood, TX and Im looking to build a place out there. Austin is like the guy you want your sister to date or marry (me not so much).Honest small town uprbringing nice guy and what most Austin, TX small businesses used to be like before the Cult of Californians invaded and destroyed the little town values and morals that Austin once had less than a decade ago.I highly recommend to anyone to bring all your dings/dents to Charlie and The Dent Repair Factory and ask for his side-kick Austin to help you out. I promise you wont be sorry.

Gu
Review №79

The shop removed three small dents on my BMW and I couldnt believe how great it looked afterwards. These guys know what theyre doing and I would recommend to anyone!

Ke
Review №80

Great job!

Ti
Review №81

Fantastic. Efficient and friendly service with really great pricing. Thank you

Ad
Review №82

Went in with a small sharp dent in the new aluminum door of an F150. the dent was removed and you cant see it at all. couldnt be more happy with my experience and service.

St
Review №83

They really know what theyre doing. Have these guys look at the problem before you take your car to the bodyshop. Paintless Dent Repair

Sh
Review №84

Fast service, fair prices. Got me in and out in thirty minutes for a parking lot door dent.

C'
Review №85

Great job, nice people.

Ty
Review №86

Great place, fast, friendly service.

Bo
Review №87

They do amazing work at really reasonable prices. Did all the work while I waited!

Ph
Review №88

Fixed my car twice, amazing !!!

Ka
Review №89

Highly recommend 👌

Ba
Review №90

Great price and great work!

Sa
Review №91

Super friendly staff!

Information
37 Photos
91 Comments
5 Rating
  • Address:4201 S Congress Ave #313, Austin, TX 78745, United States
  • Site:http://thedentrepairshop.net/
  • Phone:+1 512-401-6210
Categories
  • Car detailing service
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:9am–3pm
  • Tuesday:9am–3pm
  • Wednesday:9am–3pm
  • Thursday:9am–3pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:Closed
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