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SERVPRO of East Central Austin
1029 Reinli St Suite 7, Austin, TX 78723, United States
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SERVPRO of East Central Austin

Comments
Em
Review №1

I wanted to express my gratitude for your PM Drew & team lead Carlos!! You can tell they, as well as the Servpro crew they oversee, really know what they are doing.The two of them are GREAT at keeping you informed and updated during the process and I can’t thank them enough. Having to worry about your house flooding is stressful enough, and they TAKE AWAY some of the stress by keeping me in the loop during the entire demo process which gave me peace of mind.The two of them have gone above and beyond in professionalism and timeliness. Despite the circumstances, I have thoroughly enjoyed meeting and working with the both of them!! They are so caring and kind, and just the absolute best!!

Ri
Review №2

Drew is my hero! He was fast to respond, explained the process in detail, and gave me lots of opinions when it came time to fix our water damage. Im happy with the quality work Drew and Carlos, his foreman, accomplished and they were done a lot sooner than they had anticipated.

Lu
Review №3

This person that answer me the call, said that they are just addressing emergencies, and what that means is that you dont know how much you are getting charge before you even hire them, this is a very weird way to do business, how can I hire someone to address my situation if I dont even know how much theyll charge me. First theyll need to have some revaluation on the way they trying to make business.This is not right at all.

Ch
Review №4

An all around great experience with ServPro. As close as one can get to Like it never happened, is where we ended up at the conclusion of the job. I could not be happier with the work performed by their techs. Knowledgeable, communicative and professional. Got the job done.

Jo
Review №5

They charged me $250 to come out and do an inspection on my water damaged Airstream. Then they told me that they wouldnt be able to work on it because they dont do Airstreams.Why did they come and do the inspection if they knew in advance that they wouldnt be able to take the job? To make a free $250.

Gi
Review №6

Awesome service. Clean and neat. Didnt leave a mess, was very polite. Worked quickly and efficiently.

Ja
Review №7

Jody and his team were great! Our roof leaked the day we moved into our new home and Servpro was very responsive, honest with quotes and very clean during the entire process. Cant recommend them enough!

Br
Review №8

These guys always do an excellent job. Armando is such a good guy. Professional and always on time.

Da
Review №9

We had an emergency and their team took 3 days to get to our house, regularly dropping communication with us often and forgetting about us with apologies. All the while, mold and liquid seeped into our walls for half a week extra. They admitted that they were putting other (new) emergency projects before us after a few days... while we considered ours an emergency too, communication would have been nice to have. The actual repair was well done though costly. Almost a thousand dollars.

Mo
Review №10

This team does great work with water damage removal and mold remediation. Highly recommend.

Information
78 Photos
10 Comments
4.8 Rating
  • Address:1029 Reinli St Suite 7, Austin, TX 78723, United States
  • Site:https://servproeastcentralaustin.com/?utm_medium=yext&utm_source=gmb
  • Phone:+1 512-420-9886
Categories
  • Water damage restoration service
  • Air duct cleaning service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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