user
Uncle Gus Handyman Services of Austin
11509 January Dr, Austin, TX 78753, United States
Appearance
Uncle Gus Handyman Services of Austin

Comments
Sa
Review №1

We called for two things. They did the first thing, which is remove a king size bed. Great job. The second thing we wanted them to do was put risers on a loveseat, which they said they didn’t have the right screws. They took one screw so they could go buy some and said they would call within 48 hours. We waited a week, then called them. They never returned the phone call even though we left a message. I called them again a week later, nothing. I did read the bad reviews about not being responsive, but I chose to ignore them and hired them anyway. It confuses me why businesses would not call their clients back. And I want my screw back!

Al
Review №2

Polite and professional. Completed a great bathroom remodel for us with expert workmanship on concrete, tiling on floor and walls, drywall, framing, and plumbing work. Lots of attention to detail and planning. Extremely trustworthy and conscientious. Already have several other remodeling projects planned with Terry in the next few months. Very friendly and outgoing guy, with an admirable work ethic. Stays with the job to see it thru to perfection. Our new handyman. Terry does almost all the work himself, only bringing a helper in when two men are necessary for the task. Always on-site himself to assure it’s done right. Can’t say enough good stuff about him.

Jo
Review №3

Used Uncle Gus for work at one of my retail locations and in the beginning they were good to respond. After a while, they didnt show up for scheduled jobs, answer emails, voicemails or text messages. They did finally respond and got the job done. I decided to try to use them again but it seems things have not changed. After seven weeks, the job isnt done and what was done is already messed up. They will not respond to any type of communication as well. Time to move find someone new.

Ke
Review №4

Agreeable prices and quick service. Thank you Terry, I appreciated you coming by and taking care of our commercial repairs!

Al
Review №5

While I wish I could review their work, Ill have to review their customer service. I have made several attempts at reaching them and not a single call back. Shame. Smh

Je
Review №6

The handman..Terry, came out in asset the door..gave me a time frame of completion..The job was done correctly and on time..he clean up the job. N was very polite address any questions I had. Great job. Awesome service

Pe
Review №7

Terry does a great job. Hes helpful and great to work with. We are seniors and needed help quickly. He worked us in the same day. Im sure he cant always do that, but some people wouldnt even have tried. Will definitely use him for other things that need attention at our house.

Al
Review №8

Terry was amazing!He arrived at my property before I did!!!!He was professional and very knowledgeable.When I call Uncle Gus again I would like Terry to come.Thanks Alice Campbell

Ju
Review №9

These people started out okay keeping the appointment on time and doing mostly an okay job on several small projects I had. They left knowing my patio light was no longer working after they worked on it. They promised to come back to fix what they broke. Afterwards they would not return my calls at all. I should have read the negatives reviews and negative BBB report before hand. They are not properly licensed. I highly recommend you NOT hire this company as they are only after your money and NOT customer service.

Jo
Review №10

Excellent job. Will use again in the future. Very professional and super reasonable rates.

Bo
Review №11

Wow! Terry was awesome. Very friendly. He is like a long lost friend. He also did GREAT work! A trustworthy guy, I wouldnt hesitate to have him do more work on the house.

Da
Review №12

Made an appointment to install an attic ladder by text. But the guy never showed up and didn’t answer the phone. Also, stopped texting back. I waited for 2 hours. Thank you very much for wasting my time!

Ka
Review №13

We had a leak in one of our offices. Terry came to fix not one but two of our leaks from different sinks on two different occasions. He was very polite, efficient and friendly. We will definitely be recommending this company to everyone we know as well as hiring them for anything we may need in the future. We are beyond satisfied with the job done and the service provided by Terry! 😊

Mi
Review №14

The guy came out and looked at my pipes and said we will get back to you later that day!! Then never called back or answered my text..stay clear of uncle gus..not even a star..

Am
Review №15

Awesome experience with Terry from My Uncle Gus. Fixed a couple of gutters and downspouts for me. He was prompt, efficient, professional, and friendly to boot. He did a great job! I will definitely use their services again.

Al
Review №16

Made an on-line appointment last week for today. Nobody showed up. Called and left message. No response. Hopefully will not get a harsh acerbic reply to this review similiar to that given to another lady who experienced the same fecklessness with this company honoring appointments. In the age of modern cell phone technology there is no excuse for not calling a customer to say you are running late or something unexpected came up. None.

Ph
Review №17

Terry was great! He was able to come the same day to install my blinds. He also helped me out with recaulking around the light bulbs, although I did not mention it on the phone call earlier. He also went extra mile when he thought he smelled gas in my bedroom, letting me know and doing a walk-around the property. He was prompt, courteous and friendly, and of course, got the job done efficiently. Thanks, Terry!

Kr
Review №18

Terry did a great job replacing the trim around my house and chimney . He was friendly and competent, cleaned up any mess left over, and even did extra painting so the curb appeal was better. I appreciated how quickly he fit me into his busy schedule! Will definitely use his services the next time I have a project.

Ch
Review №19

Fast, professional and timely. Terry helped me out with a few projects like assembling bed frames, hanging curtain rods, etc. They worked quickly and did a great job. Would definitely hire them again.

De
Review №20

I contacted this company for a quote about removing an old appliance. Brian replied quickly via email and gave me some useful information. I did not actually hire them because I was trying to save money and Brian let me know that the City of Austin would be doing a bulk trash removal next month. They did save me money! I will contact them again when I actually have a job to do.

Je
Review №21

I must have called at least 6 other companies, but My Uncle Gus was the only one who could take care of my issue right away. Terry was great. He was on time, professional, and did exactly what we wanted. We will be using this company again!

Ve
Review №22

These guys will be the first people I call from now on when I need work done on my house.Terry was great. Knows what hes doing, professional,prompt. No surprises. Everything was explained up front. Keep up the good work.

Rh
Review №23

I was so lucky to find My Uncle Gus to help me with several projects over the last 8 months. The first job they helped with was moving cabinets into a new house, high on a hill during construction (the drive was not poured and they literally carried the new cabinets up the hill!). And even more incredible, they got the cabinets into the house and up to the second floor. And not only did they do an amazing job, they did it cheerfully! They said they loved the challenge. It was a really hard job, and wow, what a difference their careful and cheerful approach made. They stuck with their original bid, finished on time and thanked me for the opportunity!Needless to say, I asked them to move us into the house. With an apartment and three storage units to move, the job was again challenging. And again, they made a very hard job seem like a joy. Since then theyve helped with site clean up and other finish up projects.And I have to say that Terrance and the men who worked with him are men of integrity, amazingly nice, and so down to earth. I could go on and on, but I hope that Ive made my point in a believable way. I want to help this incredible team get the word out about their great work ethic. Check these guys out- you will be so glad you did! Their rates are great and their work is excellent.

RV
Review №24

Great Service all around here. Good communication and very professional. They went out of their way to go the extra mile and make sure I was happy. They accomplished in a couple hours what would have taken me an entire weekend.

Je
Review №25

We had some issues on our initial contact, but I was contacted regarding my job. Terry made himself readily available the following day. I found someone at a cheaper rate, so I did cancel in the end. Terry was still willing to provide advise and voiced concerns without being pushy. I will definitely be holding onto this number.

Ju
Review №26

We had a great experience using Uncle Gus Services. Scheduling was easy and Terry had great communication. The crew showed up on time, they were very professional. Terry went above and beyond for my family. I will definitely use their services again and again. These guys are the real thing - honest, true and great!

An
Review №27

Im so glad I came upon My Uncle Gus. Terry was terrific to work with, and did a great baseboard job for me. Having recently moved into a new home there are many tasks that Im not able to do myself. I shall look forward to using My Uncle Gus again and again. Thank you.

mi
Review №28

We didnt expect when we wrote our very first review that it would be so easy. The truth is like that. And since we harbored the usual, probably universal, fears of not getting a handy man who was totally honest, amazingly competent, and obviously kind, we kept low expectations. But Terry Harris was all these and more. He worked efficiently, paid surprising close attention to detail, and guided us succinctly when we had a question or when he noted something that we should know. And, very important to us, Terry cleaned up so well that you hardly knew that he had been there. And we are already to call on him again--a valuable sign of the quality of character and work.

Ra
Review №29

Terry is very prompt, organized and friendly. He knows his job. Charge is reasonable. He is available even on Sunday. We are very happy with his service.

Si
Review №30

I needed quick, but reliable service to get my door frame fixed because it was my front door and it couldnt lock and most of the places I called charged outrageous fees and quoted me up to 475 to get the job done. But Terry was great and came out and got it done and made it look great for under 100. Beyond happy with the service and finished product. I feel very safe in my home again.

Ti
Review №31

Finally an Austin Handyman company I can recommend. We needed an Austin Electrician for our business and found these guys on Google. They were friendly and professional.They installed can lights, assembled furniture, TV Hanging and removed all of our trash and junk. We will definitely use them again as our next Contractor in Austin for all of our Remodeling projects.

Ji
Review №32

Very Happy!!! Terry arrived on time he was very professional and very helpful. I moved my daughter into her apartment and he went out of his way to get everything placed on walls. I ended up calling back and he was able to come back the next day and do more things for my daughter. I also need to say I moved my daughter from Dallas and I began looking and calling for a handyman 5 weeks before her move. I even placed ads on local Facebook sites. Terry was the ONLY company that contacted me. I will use this company and highly recommend them to anyone.

Iv
Review №33

Great job! Our handyman hung two large mirrors perfectly. Fast and with precision. We would definitely call for more work. We are already planning our next project. Thanks!!!

Mi
Review №34

Honest with a great attention to detail. Completed the job in a timely manner.

Al
Review №35

Amazing and professional service, also in my eyes was a complete perfectionist! Exceptional detail to everything being centered and also very careful with moving my heavy antiques. He hung my paintings and assembled wardrobe racks and hung shelves. I highly recommend this company.

ce
Review №36

I would like to say thank you Terry for making me feel at ease regarding the siding replacement of my home. I have had two neighbors ask about your services and I have given them your contact information. That is the best way I know to say Thank you for a job well done! :-)

D
Review №37

We recently had a new addition to the family in the form of a new baby girl and called these guys to do the new room addition for her. These guys went above and beyond for us and gave us the baby room of our dreams. They were punctual and helpful with design ideas as well as they put a special cherry on top by printing out huge butterfly and moon decals (5ftx5ft) free that went on the walls. I didnt even know they did print it was awesome. Thank you guys.

Pa
Review №38

Terry was the best. His work was great, he did what he said he would do when he said he would do it. I recommend him highly and will definitely call him again.

Ma
Review №39

Terry was very responsive. He gave me an accurate estimated arrival time. He did the work quickly and efficiently (and $20 cheaper than a competitor). And he offered to return at no charge if I decided later his fix was not adequate.

Te
Review №40

Really good Austin Handyman company. They performed a kitchen remodel and a bathroom remodel for me. I used their Austin moving company to get me moved back in. I Highly recommend this company.

Lo
Review №41

Terrence really helped us out of a bind on short notice. Came out on a Sunday and installed a new exterior door. Very conscientious, thorough and quality work. Highly recommend.

Li
Review №42

Terry and Cedric of My Uncle Gus were amazing! Our original movers never showed to unpack our moving truck on a Saturday and these amazing guys came out on Sunday and had us moved in to our new house in the allotted time of 2 hours! They were friendly and professional and I would recommend them to anyone who needs a moving service. I cannot say enough how grateful we are to them for helping us out in our emergency circumstances!

Vi
Review №43

Terry did a great job and was v quick.

El
Review №44

Terry was very detailed. He thoroughly examined all my concerned areas in the house and took the time to explain to me. He provided clear suggestions of actionable next steps I can take, thank you very much!

Ja
Review №45

I had a stressful day after a pipe leak on a holiday weekend. Only My Uncle Gus agreed to come out and fix the water issue. Uncle Gus also repaired the wall & did a great job of painting that section plus they replaced flooring in the washroom. Awesome jobs guys. Thanks for coming on short notice.Jimmy

Ch
Review №46

I had 2 studio buildings done and My Uncle Gus came and fixed the previous company’s mistakes and made sure that my buildings were completed perfectly! This company is first and hopefully only company I’ll ever need for my properties!!! I recommend their services to everyone! They are the best by far!!!!

Jo
Review №47

First off they were local. Big Plus. 2nd they were pretty quick and the completion of the project didnt suffer. I was referred by my friend who had her bathroom redone and when I seen it I had to have mine done as well. Loved it and the guys were friendly. Thanks you so much.

Ch
Review №48

Used these guys to install 2 ceiling fans. Terry was fast, knowledgeable and very friendly. Ill definitely use them again as they also do moving, landscaping and computer repair which makes them a truly handy handyman service.

Da
Review №49

I wont do business with another handyman or remodeling company ever again hanfs down period. These guys are risk free, attitude free and gave me the piece of mind and the ability to let go of the project that i have never had before. This was too easy and actually the way business is supposed to be do done.

De
Review №50

Terrance did a great job removing my old fan and installing the new one. He was very polite and professional....I will call again.

J.
Review №51

Great moving service. Terrance and crew were professional, on time, and took great care of my belongings. I would highly recommend.

Wy
Review №52

Terrance came by and repaired my front door for me saving me a lot of money as I had been told I had to buy a new one. He was very polite, professional and on time. I will call again.

Sh
Review №53

Terrance did a laundry list of things for me! He painted a tall, awkward stairwell and hallway, changed out a doorknob and some light switches, and hung a tricky chandelier. He was prompt, polite, and professional. He did a great job and I would happily use him again and recommend him wholeheartedly!

ge
Review №54

We had our kids shower tile redone last year and we were very satisfied with this company. Were currently saving for the remodeling of the master bath and other minor repairs...cant wait 💃💃💃

Ke
Review №55

Terry dropped by to fix a light fixture today. He did a GREAT job. Showed up on time, did the job right and even gave us a discount for being close to his area. Will definitely use again. Thanks, Terry!

Sa
Review №56

Terry did an excellent job! He was right on time and worked a very efficiently and conscientiously. I was very pleased with the quality of his work and I would hire him again!

Ve
Review №57

I utilized their services on a rental property make-ready recently. They did quite a few things including junk removal, laying new flooring, pressure washing and some minor electrical. They were thorough, skilled and efficient. I was impressed from our initial on-time meeting till the very end. I had to leave town before the job was finished, but received regular updates and it was completed to my satisfaction even without me there to make sure. In fact, I have begun referring them to my clients (I am a REALTOR) that have need of an good contractor.

Ri
Review №58

Terry was awesome, on time, clean and delivered as promised. The job took a little longer than expected, but he didnt rush it at all. Great guy to have work at your house and stands by his work. Recommend them highly

Mi
Review №59

I had a 6:30 p.m. appointment scheduled with a technician from Uncle Gus. About an hour before the appointment I received a call from the technician saying he was going to be running late and asked if it was okay if he came by later than originally anticipated... Approximately one hour or 7 30 p.m. I said sure that was fine please give me a heads up when youre headed my direction. 730 passes no call 8:30 passes no call 930 passes no call. At that point I texted the technician, Terry, asking him what his ETA was and left a voicemail. I received no response.The following day I called Terry to see if he was okay and follow up about the missed appointment. He did not answer his phone so I left a voicemail. I also called the main office numerous times and left a voicemail and received no response.I was excited to meet with the technician because over the phone I thought that Uncle Gus repair sounded like they knew what they were doing and received excellent reviews. I was both shocked and disappointed by the other lack of professionalism of pushing back an appointment, not showing up to said appointment, and not letting the customer know. Even worse, they did not have the courtesy to return any of my voicemails or offer any explanation on why they completely blew the job off.On a side note I am writing this with voice to text so pardon any spelling / grammar errors.Uncle Gus, Im still waiting to hear back from you guys if youre still interested in doing the jobMaking it up to me would be easy.... return my calls/texts.Still haven’t heard from yall... the office and technician have my number.

La
Review №60

Service was impressive and impeccable, the guys are very punctual and respectful! All my questions was answered and at very affordable price for an incredible and amazing job!! Way to go guys you rock! I will keep using you guys in the near future and years to come!! ⭐️⭐️⭐️⭐️⭐️

Su
Review №61

I was in need of a one-stop-shop to take care of all the details of my listing to prepare it for sale. Terry with Uncle Gus was on time, responsive and got the job done affordably. Terry handled all the details and saved me hours and hours of phone calls and driving back and forth to get things done. Uncle Gus services are now going to be a part of my real estate team!

re
Review №62

Dependable! On time and got the job done in a timely manner. Cleaned up the mess we made as well. Thanks and will be the first company i call for anything i need done.

La
Review №63

Terry came out to our business this morning and did a awesome job Thanks Terry for getting the job done

Ed
Review №64

Professional, on time and able to handle a variety of issues. Ive used them a couple of times and like they allow you to have the same handman. It helps with knowledge transfer. Always been a good exerience.

Da
Review №65

Great experience. Exceptional work done in a very timely manner. First experience with your company and will utilize them as much as possible with my commercial properties.

Co
Review №66

We hired My Uncle Gus to replace a commercial glass window that broke and they did a GREAT job! Seeing that we couldnt do it our selfs. We searches and called up My Uncle Gus. They came over and fixed my problem all in the same day. GOOD JOB!!!

Ka
Review №67

Needed Ceiling fan replaced. Showed up early which saved me time. Very clean, organized and professional ! Reasonably priced service as well. Would diffinately recommend services and plan to utilize more services in the future. Thank you!!!

Ja
Review №68

Terry was the person that did the work for us. He was very professional and did the work in the same day. Awesome company with awesome people definitely recommend them !

Sa
Review №69

They came right to me and fixed me right up!!! Very professional and super courteous!! I even have a number to call if I have any problems!! Thanks Terry for the help and support!!P.S.-I was in Austin just visiting with my family and got hacked from pervious app on my computer.These guys are awesome!!!

Li
Review №70

Very honest and great craftsmanship. I would recommend Terry to anyone who wants quality work completed in a timely manner.

Ca
Review №71

Great service. Punctual and respectful. 100% recommended.

Am
Review №72

Uncle Gus Handyman provides excellent customer service, very efficient and professional. I would recommend these guys to anyone looking for services they provide.

Mo
Review №73

Terry did a great job repairing our window. Very efficient, high-quality, and friendly service--thank you!

Br
Review №74

Terry at MyUncleGus does fantastic work. A project that had been lingering for months he fixed in a matter of hours. I highly recommend Terry at MyUncleGus. They were courteous, professional, timely, affordable and I couldnt be happier with the results.

Lo
Review №75

On time, even on Sunday, fast, took half the time I would have taken. Very courteous, and with excellent service. I plan to have more work done again.

DJ
Review №76

Great work Terry and the team. Move in was great. And the mobile advertising was on point. #prettysolid

Da
Review №77

Built my studio for a reasonable price!Great company.I love uncle gus😎🚀

Jo
Review №78

Awesome! Professional. Punctual and they know what they are doing! Already scheduling our next project!

Ra
Review №79

Out standing workmanshipA lot of times it is difficult for a person to describe what theyre looking for in a project even if they have ideas in their mind. But working with uncle Gus it was a different type of experience. He delivered what he said he would deliver he envision my envision and he made it come true.It couldnt have been better if I had have did the work myself. The difficulty level of this project was nothing less than a ten.Im picky about what I like and with no doubt about what I asked for I am pleased!Hes my go to guy from this project forward and I recommend that he is YOURS too.

Kr
Review №80

Was on time and professional and super cool...I recommend them for any tv mounting needs!!! Fast and a good price

Dr
Review №81

Excellent service and detail. Remodeling our home was a breeze and no worries with these guys the help was very much appreciated.

Tr
Review №82

Toile install went well. I will use you all again soon.Thanks for the laughs

Te
Review №83

Great, friendly service! Thanks so much Terry and Uncle Gus!!!

Ch
Review №84

Cool guys. all my projects will be done by them from now on. Thank Terry

LT
Review №85

Good people. Did great work on my studio. LTO

FE
Review №86

I love the work that was done, not only was it done in a timely manner the work was exceptional I would recommend them to anyone needing work done.

ch
Review №87

I hired Austin Handyman for a small job, to paint the trim on front door and fix cement chips caused by siding install from another company .Terry was my handyman and did the job perfectly, I inspected the work when completed and Im a very satisfied customer. I will be hiring this company again for future projects.

Dw
Review №88

Terry, the tech was great. He was on time, Very polite and profesional,

To
Review №89

This is a very good company, they are very helpful respectful they did a good job on my junk removal also I needed some home remodeling and they did the job that I wanted, good solid company!!!!!!!

Be
Review №90

After the initial phone call, my phone calls and texts were never returned.

Te
Review №91

My drywall repairs in the garage looks great. I will rwfwr more business.

Qu
Review №92

Thank you guys for the hard work. It’s refreshing too have good customer service and respect in today’s day and age.

By
Review №93

They did a excellent job workers were good and on time very respectful Good Company very reliable

Le
Review №94

Good company i recommend. Really helped me out. Thank you.

Ti
Review №95

Cool crew. Did my move to waco for good price

Ka
Review №96

I like this company. The handyman services are excellent.

vi
Review №97

Im the mgr at Days Inn South, and had alot of issues with gutters, called and same day Terry came and next completed the work, very nice man and explained the issues and what needed to be done, and price was very reasonable,

To
Review №98

Referred by another company for the move to Waco these guys made my wove nice and smooth

Ra
Review №99

After a week of extreme spring cleaning we had several piles of garbage and donations piled up on our porch. My husband was persistent about hiring someone to come remove the junk but I was skeptical because I didnt want the additional expense. Im so glad he didnt listen to me and hired My Uncle Gus to come and remove our junk! They were available the evening we called them, were extremely professional, quick to load all our trash/donations, AND their rates are EXTREMELY fair! It isnt often that my husband hears me say he was right and I was wrong, but Ive got to give him this one! ;)I highly recommend this company to everyone. Their rates and professionalism are by far the best around. You will not regret it!

Jo
Review №100

Love the grind. Did work like extra fast

Information
100 Photos
100 Comments
4.8 Rating
  • Address:11509 January Dr, Austin, TX 78753, United States
  • Site:http://myunclegus.com/handyman-services-austin
  • Phone:+1 512-765-5349
Categories
  • Bathroom remodeler
  • Handyman
  • Junkyard
  • Kitchen remodeler
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Similar organizations