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Accent Auto
4749 E Ben White Blvd, Austin, TX 78741, United States
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Accent Auto

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La
Review №1

I really don’t have enough good things to say about Accent auto, Eddy and the work they did on my car. I royally messed up the front tire area of my car and was dreading the process of getting it fixed. Eddy was so professional and personable and kept clear communication with me about prices and what all needed to be done. He really made getting work done on my car not so scary and overwhelming. Not to mention the badass job eddy and the shop did! Really and truly a pleasure to work with. Definitely going back for anything I need and referring everyone I know.

ha
Review №2

I came here because I got referred by a friend, and it was a great experience. There was a weird noise coming from my wheel area, and I needed to make sure it was safe to drive. Eddy was great from the very beginning! He made sure that my car was good for my road trip. Great customer service! They charged me a good price for new brake pads and another wheel component. I am definitely coming back if I have any issues in the future. Honest people, great pricing, and no tricks! I am used to taking my car to mechanics and being taken advantage of due to the fact that I’m a woman. Eddy didn’t try to up sell me at all which was different from my past experiences at auto repair places. Telling all my girlfriends to come here!

Ma
Review №3

SCAMMERS!! WILL UPCHARGE AND REFUSE SERVICE. MY ROTORS WERE FINE ACCORDING TO THE NEXT MECHANIC I WENT TO. Eddie the owner was super confrontational. REFUSES TO GIVE ME A COPY OF THE CONTRACT. He charged me a diagnostic fee on this Groupon. Insisted on charging $180 and refusing to perform the service without the up charge. When I told him I can’t afford it he charged me half the coupon value for a diagnostic and refused to waive it. He redeemed the voucher before looking at the car.

Mi
Review №4

I was introduced to this company via Groupon. I went in to have my brakes replaced. They did a great job and kept me updated with the process of repairs. I would recommend to anyone.

Ti
Review №5

Brought my car here in a pinch for quick help needed with my brake pads. I used a Groupon and they took good care of me. I watched and listened while I saw their interactions with other customers and saw how they worked with their regulars. You can tell a lot about a business when they don’t know someone is watching 😊 Very professional, and clearly take customer relationships seriously. Reasonably priced as well!

Vi
Review №6

Accent Auto has a very professional service, they dont do any repair until you approve it and they dedicate a long time in your satisfaction. They have done fast oil changes and necessary repairs effectively, on my car and my husbands

Kr
Review №7

Been here 3 or 4 times. For general maintenance, Id say these guys are good. When I had issues with my car starting, however, they quoted me a price that was 2x what nearby shops charged and a $120 diagnostic fee. Im not a car expert by any means whatsoever, but Ive never been charged this much for a diagnostic. Upon asking for more clarification on the needs of my car, I felt like I was being patronized and met with an icky toned response. If you stop by and eddy is there though, you should be good.

An
Review №8

Honest and helpful people with quick service and affordable prices. Told me what issues they ran across during an oil change a tire rotation but did not push me to get it serviced there! Highly recommended

Br
Review №9

I bought 2 groupons for an oil change. I brought my husbands 98 Chevy Silverado yesterday and my 05 Subaru Forester today. I am a fan of this place! Steve greeted me both times at the front desk. He is a super cool guy! They first did an inspection and let me know what they discovered. Then did the oil changes in a reasonable amount of time. They have a comfortable couch to wait on, magazines, TV playing music, clean bathroom, coffee, water dispenser and a microwave. I am more than satisfied with this place! Check them out!

Fr
Review №10

Knowledgeable mechanics and honest with the price. Work always comes out great! Would highly recommend :)

Cl
Review №11

Bought a Groupon to change my oil.. had to reschedule my appointment, now want answer my calls. ... looks like I wasted my money.DUDE!! IT WAS 2 WEEKS AGO!! ANSWER YOYR DAM PHONE!

An
Review №12

Very knowledgeable and very honest

Ma
Review №13

Friendly service. I went to get my brakes changed and they were very affordable. Got the job done quickly and my car has ran great since they fixed it.

El
Review №14

Eddy is amazing!! I came in for an oil change and they inspected the entire car to find any issues- they even helped me change my battery out right on the spot! Would definitely recommend this place, Eddy seems very honest and took the time to explain in detail all the issues my car was having along with visual aids to help!

Ad
Review №15

Got my car in and out incredibly fast considering what all they needed to do. They they were reasonably priced, too, even though it was so fast

Bo
Review №16

Exceptional experience! I took my 2008 Acura TL in for a persistent noise that was getting worse. They fixed it under the quote and even did some additional testing on the car to make sure she was all set for another 100k miles. Ill be taking her here for all maintenance as I just moved to town.

Sh
Review №17

Incredible service always! Great people, doing great business. I cant recommend them more!

Jo
Review №18

Arrived at 6pm closing time to purchase a vehicle and did his best to make sure he got me financed and dispite having problems getting insurance he stayed much later then he should have 930pm to make sure all of our questions and concerns were taken care of and even told me for me to look the car over for a day or so and let him know what needed to be fixed and he would take care of It.... insurance problem aside my fault this has been the most pleasant vehicle buying experience Ive ever had so far. I will definitely recommend his place for family and friends.

As
Review №19

Got a Groupon for this. Was able to get an appointment right away. Place is very professional and good prices. They even filled air in my tires without asking because I have been so lazy to do it lol. Definitely going back.

Mi
Review №20

Great place. HONEST WORK. Have recommended to friends who agree. Definetly recommended.

Er
Review №21

Best experience Ive had in a long time at a mechanic shop! Very helpful n knowledgeable staff. Eddy genuinely knows his stuff. Highly recommend. And you can walk a block to get good food while you wait too 😉

Ba
Review №22

Quick oil change service with no issues. Will be coming back!

Ju
Review №23

By far the best shop in Austin. The only guys I will trust with my car. Their prices are super reasonable and transparent, they wont do any work until you understand and agree on the price. I love it! Shout out to Eddie and the head mechanic, these guys really rock and everyone in the area should be exclusively coming here for any work they need done!

Ma
Review №24

Best Experience Ever! I never knew that you could walk into a mechanic shop and they make you feel right at home! Joseph, Eddie and George and of course their families are absolutely outstanding people! The most honest, trustworthy people I have met so far in this field! They have an awesome mechanic Ramon who is so thorough and wants to make sure everything is done perfectly! The variety of services they offer are amazing! I have literally sold them my car, bought a car, fixed my car and get my state inspections all in one place! They have a body shop and a mechanic shop and sell and buy cars! YOU ALL ARE AWESOME! Thank you Accent Auto for providing such exemplary service! I know my family can always rely on you all to take care of us! God Bless :)

Ja
Review №25

AC was blowing hot air so took my car to Accent Auto. In the past I regenerated the AC myself with the do it yourself kits. But the AC would blow hot again after only a few months. Eddie from Accent Auto determined that there was a crack in one of the parts which needed replacement. The replacement fixed the AC. But after a few months the AC was blowing hot again. I took my car back to Accent Auto. They spent many hours troubleshooting the issue and fully replaced the part installed last time. I was worried that I would get charged again for the part and the many hours. But I was happy when Eddie said that there would be no additional charge. AC has been working well for 4+ months.Other notes: Not much to do around the area. Pick-up food/drink before hand and something to do while you wait. There is free WiFi and seating.

Mi
Review №26

Excellent service, staff and prices. Highly recommended.

Cr
Review №27

I am so satisfied with Accent Auto, I would give them more than five stars if I could. They were able to quickly and accurately diagnose the problem with my truck. They showed me what they found, outlined their suggested resolution and gave me a price up front. Along the way, they provided me with updates on their progress. Once the repairs were completed, on time, they encouraged me to test drive my vehicle and sign off before paying the invoice.I strongly recommend Accent Auto and will work with them in the future. They are my go to shop.

Ma
Review №28

Clean work and honest people

ke
Review №29

Got me my car very fast and everyone was super friendly ! got a cute prius for only 4000 !

Br
Review №30

A good, reliable, honest shop worth your business. Nothing fancy here but they get the job done.

An
Review №31

Both times Ive had an issue with my Acura RSX (engine mounts, power steering pump) these guys have taken care of me.Both times their repair costs were far more affordable than what other shops quoted me (a difference of $700 for the power steering pump!)Both times their customer service, turn around time for repairs, and quality of repairs were exceptionally above average.You just cant beat the prices and customer service at Accent Auto.Would confidently recommend these guys to any family or friends in need of any type of auto repair.

Iv
Review №32

Pretty reliable place, I went in to get an oil change but requested them to take a look at my brakes since I knew they needed to be replaced. They gave me an estimate which surprised me because it was a lot lower compared to other places and I was able to get the job done two days after my first initial visit. The staff was friendly the whole time and there was no issues with communication. If I ever need to get something done, Id definitely go with this place.

cw
Review №33

From easy stuff like oil changes and alignments to bigger stuff like replacing a clutch or 11 thousand dollars worth of work after getting hit by an 18 wheeler, Eddy will get you taken care of. Always great work, Always a great price.

Sy
Review №34

Professional and courteous...all details were clearly explained by Eddie. Will definitely come back to give Accent Auto my business in the future

Da
Review №35

Here is my absolute honest and detailed review.The buying experience was painless, they are quick and easy to get you into a vehicle and customer service is one on one and on point. They inform you that your car has been thoroughly checked twice and is solid. ( I am aware of the inherent risk of buying used, as used cars can have problems) However things went south as soon as the contract was signed. Expeditiously, G becomes extremely busy and can no longer take time for you. Immediately within two days I had issues with the vehicle. Major Issues, Head gasket, 1000$ alternator, timing gaskets, electrical issues, fuel injector issues, coolant issues, and the list goes on. This is not a vehicle that was inspected once much less twice. After contacting them they told me that they were aware of a few of those issues, but forgot to mention them. I took the car in to their shop only to wait 7 hours for them to do absolutely nothing, charge me almost $500 dollars for $200 worth of parts, and leave me to wait for them to order parts. I was told they would contact me when the $40 part was located and after one month and numerous attempts to contact them, still NOTHING. The BBB has been contacted and I am in the process of taking action. What you can expect is for it to be extremely easy to get into a car as they want to turn and burn vehicles that are on their last leg and have been spit shined to look like a car that is ready to go. Hey maybe your experience will be different, but buyer be forewarned.

Al
Review №36

First time going in and Eddy took care of my car in under 30 min. Add to that my oil change was 20-30$ cheaper than all surrounding places thanks to Eddy again! Will definitely be back and recommending this place to my friends and family.

Cy
Review №37

I work for a government agency and have had several of our agency vehicles repaired and serviced here. Weve had body work as well as regular maintenance done. Great service, have always been pleased with the quality of work. Will continue to recommend this shop to all of our divisions with vehicles.

Ch
Review №38

Theres nothing I like more than knowing that I trust my mechanic shop to honestly determine the repairs needed to maintain and fix my car so that it is safe to drive. Its a great feeling to sit while they are working on your car and watch how many repeat customers they have. Theres a reason why it is such a busy shop, so having an appointment is a really good idea. Special thanks to Eddie and Steven who have always taken care of me.

C.
Review №39

These guys have worked on my vehicle numerous times. I would consider their work to be of a high standard. They have always treated me with respect and acted professionally. No car repair is cheap but... these guys do it right.

Jo
Review №40

There was a good experience that was short lived, followed by a bad experience. Went in for a safety inspection, Ford F-150, and realized we needed a new serpentine belt in order to pass the inspection. During installation, something came loose with the air conditioner freon lines there was a small explosion which covered the mechanics with freon. It took a day or so to get the needed part in, but when all was said and done, the manager said since this was my first time at his shop, he covered all the work for free, I didnt pay anything. I thought these guys were the most honest and amazing mechanics ever, and this was the only place that I would ever go for repairs. Super!Soon after my experience with Accent, my truck air conditioner failed, I did not have the money to repair it for about 3 months. Finally took it to Patriot Engine Repair. They said the guys at accent had over-filled the freon which cause the condenser to fail in the air conditioner. Total cost to make it all right was about $850. I could have gone back to Accent, but somehow I felt that I could not trust their work. This is a brutal review I know, but it is the truth. Maybe Accent would have taken on that repair and given me a good price, but maybe they would over-fill the freon again and exacerbate the problem which would take more time and money. I decided to go to another highly recommended shop, pay the full price and have my truck in reliable condition once more. Sorry Accent, wish it had worked out differently.

Mo
Review №41

I got a 07 ford f250 a few years ago with a couple of problems wich they promised to fix but no they dont care to fix any warranty work. They just keep giving you the run around until warranty is up. Now i just paid off that truck. And now im in need of an other vehicle. I will buy it somewhere else.

Fr
Review №42

I have been a most satisfied customer for many years with these guys. The qualityof the service is so professional. The prices are very reasonable and they get the job done. I highly recommend Axent Auto for auto services....Your Customer...Frank C.

Ch
Review №43

Very afforadable with quick servicing. Car was taken here on more than one occasion

As
Review №44

Great job as always! Got a Groupon (remember your sales taxes and shop fees. They mention it at the bottom) and headed on back to read some poetry someone left on the coffee table and get my oil changed! Im not a normal female, so thats what I call a spa day! You need an appointment, so dont just walk in, but you are going to be impressed with their speed and their honesty. I appreciate the new oil filer too! Thank you again Steven, and the rest of the crew, at Accent Auto!

Sy
Review №45

Ive been a customer since 2008. When I located them, through word of mouth, I was so grateful to find a good repair shop, with professional mechanics and decent prices .( Much better than the dealers!)AXENT AUTO has met all my needs, and extended financing for repairs, when needed. When my original car, was aging, they advised me to begin to save for the next one, but kept me safely on the road until I bought a great used Honda from them.The owners are concise in communication, about what is needed to be repaired,and also take the time to answer any questions regarding what needs attending immediately, and what can be scheduled at a later date.I use my car for carrying clients, so it is very important to be safe, and in our Texas Summers, have good AC, and to keep me on the road.I depend on my car for work, and pleasure. Whenever I leave town, I take my car in, often without a appointment, and they check it over, and get me down the road. Its a good place, with good people.I recommend this business! Ive sent Friends for service, and everyone is pleased with the quality of the services.

CH
Review №46

Vehicles at this location are competitively and attractively priced. One may take a unit off site to an independent mechanic, provided one schedules an appointment ahead, and agrees to be accompanied by an Accent Auto employee.Eddie, the principal sales rep, is genuinely friendly and helpful. He may not be consistent about picking up the phone, and owing to his busy schedule, has trouble giving customers his complete attention, but he is good about keeping promises that he makes. He was careful to fully disclose information about the vehicle which was purchased. He was overall a joy to negotiate with.Eddie went over and above to ensure that financing could be secured on the car which was purchased; it appeared that he was advocating for his customer and was not a tool of the finance company.This location has an in-house garage. During each visit, a regular and steady stream of traffic (both private and commercial  customers) was observed coming in and out of the location, indicating that this is a location that many people trust with their repair needs.Although they dont typically deliver to customers, Accent Auto worked to find a way to get the new car from Austin to San Antonio (for a price).The toilet is unisex, and was clean and well stocked with supplies. Free coffee service is provided.The location is very close to Austin Bergstrom airport, and to the interchange of Ih-35 and Hwy 71.

Li
Review №47

Accent Auto is a great business. Their prices are reasonable, their work is honest. The reason I keep coming back is due to the owner Eddie. He is the kind of guy that looks out for others. Im stranded on the side of the road right now and Eddie is on his way to help me. What a guy.

Ka
Review №48

I bought a Groupon for an oil change. Accent was very professional and did the oil change plus put air in my tires. I was impressed with their professionalism. They also offer other services, like free towing when they perform the repair. This is a great place and I recommend them for your auto repair needs.

Ma
Review №49

Had a wonderful at this dealership! George (who is the owner) was very kind and understand throughout the whole process. I had tried to get approved other places and was turned down. George made me feel at ease and got me approved just like he said he would. The 2009 Mercedes ML 350 that I bought is in immaculate condition and the carfax report came back perfect. Always serviced at the Mercedes dealership and only 2 owners. I couldnt have asked for a better vehicle or better people to help me. Thanks George and everyone at Accent Auto!

Fu
Review №50

Steven at Accent Auto was very helpful with my 96 4runner I brought in for inspection. He noticed the back brakes we on the line for being dangerous and was able to fix the problem in one day. I noticed the new brakes put off a smell the first time I drove I brought it back to accent they went over everything free of charge and determined it was new drums and pads settling in.

Cl
Review №51

Honest mechanic shops are hard to find. These guys were great.

Vi
Review №52

Bought a BMW X5. Love it! Almost had it for a year and took me this long to compliment them on service. They take care of you all the way. I recommend them for used high end cars and SUVs. Thanks Eddie!

He
Review №53

Great place, awesome people, comfy couch :)

Ry
Review №54

Quick service and friendly. Four stars as communications over webpage and calling in aren’t always answered.

Mi
Review №55

Ive been taking my vehicles to Accent Auto for the last 5+ years and wont take my business elsewhere. Ive done full body repairs and maintenance on 6 different cars for my family and have been impressed with the results every time. Eddy Chidiac has taken such good care of me that Ive sent many friends to his business. Eddie Nova has done such wonderful work on my Mustangs and has a great eye for detail and a clear love for cars.

je
Review №56

Great friendly service. They had me in and out! Will definitely be back.

Mi
Review №57

Very nice folks at this shop, I got my car inspected here in September. The whole thing took maybe 15 minutes. I liked that they didnt try to sell me a bunch of other stuff just because I was in there for an inspection.

To
Review №58

First experience. Simple oil change. Fast service. Guys are really nice and seem to know and love what they are doing. I will be back!

br
Review №59

Eddie & Steve will take care of u

Va
Review №60

My sister and I had just moved from NY and were in need of a reliable mechanic. Luckily my fiance did his research and sent us directly to Accent Auto. Once they became familiar with us we quickly became like part of the family. I cannot emphasize enough on how honest, friendly and reasonably priced these guys were. After being scammed a few times by some dealerships, we finally decided to ask Accent Auto to help us find a reliable car at a reasonable price. The Mazda that they sold us ended up running up to 250k miles! Unfortunately I do not live in Austin anymore but if I did I would still be going to them. They helped me prep my old car to make the drive to CA, and luckily it made it there and back safely. Thanks again for all of your help guys!

mo
Review №61

I have removed my previous review. I did have a disagreement with Accent Auto regarding the repair of my car. George, the owner, was very concerned when he read my negative review. He called me to discuss the situation. He wanted to make things right. He was very polite and I was treated very well when I went by his office. He worked everything out to my satisfaction and wanted to make sure that I knew that he is in business to make customers happy. He was very apologetic that he had not been brought into the situation sooner. I felt he was very sincere and professional.

me
Review №62

George at Accent Auto was great. The car buying process can be frustrating and when he sensed that we were becoming overwhelmed he stepped right in and went above and beyond to complete the process. The car we chose had some minor issues that George and his brother were quick to correct. The carfax was readily available and no appointment was necessary to view and test drive the car. Great guys and very kind.

Mo
Review №63

I was very pleased with the service, attention and professionalism that was given to me by all of the people at Axent Auto. I just experienced my first auto accident and they helped me every step of the way with my car repair, insurance, and future needs with auto tune ups and maintenance . I would highly recommend this place to anyone looking for auto repairs whether you have been in an accident or need some detailed attention to your car. This is a total one stop shop that ensures your vehicles will be taken in great hands!!!

Re
Review №64

Ive had my regular oil change and inspection at Accent twice, and both times the employees were very proficient and the service was great! Will definitely be returning!

Jo
Review №65

They do a great job for a reasonable price... it always sucks to get work done on a car... there are always things you didnt realize were wrong, but when you have a automotive shop that you can trust to give you an honest assessment of the problem and a reasonable price to repair it makes it a little easier....

RJ
Review №66

Best in class service! Been taking my infiniti to these guys for years. No hassling, they simply just get the job done.

He
Review №67

Called asking about financing. Was told to put in an application and would be called right back about what they could do to help me. I have yet to hear back from them. Definitely see what everyone says about customer service. Was willing to drive 2 hours away to come get a car. Thanks for saving me the headache.

Ma
Review №68

These guys are amazing. I dont trust anyone else.

Ke
Review №69

Eddy and his team are pros. They took care of my car and they will take care of you. Just be prepared to make an appointment. These guys are good.

st
Review №70

The most honest, reliable, and thorough mechanics youll ever find.

We
Review №71

Went for an oil change, but left with a tire punched a hole by a loose screw. There are loose screws in the working area, and I believe that my car picked up one when they drove my car to the parking lot. When I complained, the manager blamed me and refused to take responsibility. If you plan to get a new tire, it is a nice store to go.

Ab
Review №72

I had two experiences with Axent the first was a quick inspection and oil change for 30 minutes in and out and the oil change cheap $24.99 without a coupon the second experience my car got in an accident they assisted me with my deductible and i saved $500. The paint job has a life time warranty on it and my car looks like it has never been in an accident smart and quality work good job keep up the good work .

Al
Review №73

Axent Auto is amazing! I drive a 2010 Chevrolet Equinox and my boyfriend drives a 1998 BMW 323is. Two extremely different cars with different needs/repairs. However, we both trust the guys at Axent Auto to cater to our vehicles every need. They take their time to provide us with the best service and cost available, all the while ensuring excellent quality of work. They have serviced our cars for everything from simple oil changes to cosmetic facelifts, and even major engine problems. They will not disappoint you!

Di
Review №74

Although I couldnt get an appt scheduled until a week out, it was worth the wait. They are very professional, on time and friendly. I normally wait hours at the dealer where as here, I was in and out within 1/2 an hour. Not to mention, I got an amazing deal for synthetic oil on Groupon! Will definitely come back!

Ed
Review №75

Took a while longer than I thought it should but they did a good job.

Do
Review №76

Great dealership, and the best customer service! They responsed quickly and told us what we needed prior to arriving. We will be back!

Re
Review №77

Nice people and great prices! Really fair mechanics.

Vi
Review №78

Came in for a brake job, they told me I didn’t need it! Super honest company ! Thank you!

La
Review №79

If I could give them a zero Stars I would. I took my car in for a oil change and tire rotation. I asked them to check my brakes to see if I needed to have them change they said now I had 75% left. As soon as I got on the highway I noticed that my car when I break was a lot louder I had air in the brakes when I try to stop. I called them back they told me to bring it back in the next business day. So on Monday afternoon I took it in so that they could check that guy came out to tell me it was my rotors. Then I told him I would have to speak with my husband to see what he wanted to do. When I got home my son noticed that the front of where my right hand passenger tire had a big dent in it. I called them to let them know they got very defensive and said that for us to bring it in we went to talk to them want to talk to a manager. But apparently the owner had only access to the cameras. They let us know that he would be in the next morning and that they would call us at 11 a.m. never got a phone call from them. So my husband got off of work early to go talk to them as soon as he got there apparently the video have been deleted. Then they had said they would only cover $90 of the repair so to me that sounds like you are being very dishonest and I cannot stand dishonest people. You know that you are at fault for what you have done to my car now I have to pay the full price to fix my car. If you want your cars to be damaged go ahead and continue to bring them to these people.

Ve
Review №80

I had a power steering pump replaced and got a very good rate and excellent service. They are very professional, courteous, and helpful with contact, texted receipts, and will be back!

Ch
Review №81

Got good service, the repair cost me less than expected, will be back

ge
Review №82

BUYERS BEWARE, STAY AWAY!!! Negotiated a price over phone (to Purchace a 2006 Range Rover HSE ) but then gave me the original higher price in person once I arrived (I was a out of state buyer).I flew in from Louisiana after speaking with the owner George a few times, he seem very friendly over the phone and in person at first, vehicle looked ok and test drove ok(even though they working on the vehicle engine that I was there to buy when I showed up, red flags). We had negotiated a discounted price from the Original price over the phone a few days earlier and we stayed in contact for a few days after that about my arrival day. Once I arrived there from Different state did a 5 minute test drive( only after waiting for them to finish working on the Engine, I was never told what they were doing to it) drove ok I guess, he got the paper work started he had up the original sale price $16,000, So I brought the price we had Originally agreed over the phone. he said NO! The price $13,000 if I give $3,000 down. At no point did I ever discuss this down payment and price at all the sudden he brought up. Car was Origianlly $16,000, we negotiated to $13,000 total sale price, I would give $8,000 down, so I would owe 5,000 plus TaxTitle. He changed his story in person saying the price is $16,000 with $3,000 down would make $13,000 so that would make everything $16,000, meaning nothing was negotiated, which was NOT what we talked about! then he said he don’t remember agreeing to the price we agreed. Total BS!! He took $1,000 off when he saw I contemplating on just walking out(which is what I should’ve done)I was mad because I couldn’t just go home at that point and he knew it! I flew in. I decided we’ll iam here, I flew in this far, might as well Purchase it ( he left $16,000 in the paper work, so I paid $15,000 total sale because he gave me $1,000 cash from my $8,000 cash down dayment in return so I wouldn’t leave) I mean vehicle seemed ok except for the part when I showed up and the car was with the hood open and a guy was working in. After I signed and paid, he told he I would received a call from the finance company he deals with about my personal experience and the vehicle experience which he walked me through and told what to say when they asked, he knew the questions already because they asked pretty much what he said they would. Then he said that the vehicle needed a part changed and he would shipped to it to me, which he did. The part came in about a week later, I paid for the part (with my own money)to get it changed after I receive It.... everything seemed ok but it was VERY VERY short Lived, 2 months and less than 3,000 Miles after purchasing the vehicle the Transmission went out, I called him he said, “I was on my own, and the only thing he could do was, that after I find and purchase one (transmission) he can have his mechanics put it for discount fee” and that “I would have find a way to get the vehicle to his dealer/mechanic shop” (at my expense) Lol, remember I live in another State so he knew that wasn’t going to happen this cost me $4,000 + to fix. The 6 CD changer never worked, I didn’t know because it was in the trunk( found that out about a week later, not a big deal), the rear view camera worked on and off during the very small limited test drive and it stopped working altogether a week later, about six months later and nearly nearly after only 3 months of fixing the transmission the Air suspension went out! I called him told him this, he wasn’t even sorry. I also asked him did his kids and wife have been eating Good with my Money that I gave him for the vechile/Junk he Sold me. This cost me another $2,000+ to fix.... BUYERS BEWARE! This Place is a Scam! STAY AWAY!!

An
Review №83

These people are the worst. They dont care for anything but making money. Definately dont buy a groupon for them, if you do they put you on the bottom of the barrel in terms of service. I wish there was a rating of 0 stars

br
Review №84

I would give them 0 stars if I could. DO NOT TAKE YOUR CAR HERE. You will regret it. They are extremely rude and have awful costumer service. They have had my car for a month now and they said it would be done in two weeks. They gave me a quote that was less than the check I got and then they Increased the quote to keep the rest of the money. Very unsatisfied.

Jo
Review №85

With a Groupon, I only paid $6 for an oil change.

Na
Review №86

Great service at Axent auto.Took my car in for some mechanic work. most shops in the area told me it will take 10 to 15 days for my car to be ready. Went to axent auto and they got the job done in a week only. had issue with my engine and radiator....Met with the owner of the shop Eddy and i showed him the estimate i got from other shops, turns out that he gave me a discount as well and beat the price for everyone else.at first i was scared a bit from him using crappy parts... however he went over the estimate and showed me every single part where it came from and gave me all details.thank you for getting my car fixed and i will make sure to refer every friend of mine to your shop...thank you eddy and axent auto :)you just made a guy happy with giving him his car back and running like it should be $$$

De
Review №87

Took my infinti g35 over for service,and as always got great service with an affordable price, and with a smile.highly recommended

am
Review №88

Friendly, straight forward, not pushy, and overall great experience.

Jo
Review №89

Delicious low carb meals

La
Review №90

This is a great company! It is nice to know you can speak to the business owner when you are concerned about your vehicle.

Ya
Review №91

So after searching for a while found a reliable veachile. Thanks to Eddie he explained and made everything clear when deciding on what i want. Im happy and satified with my purchase. My husband will be coming back for his 😏

pe
Review №92

The best paint and body work around austin area. Great price

Be
Review №93

My daughter and her husband went to a lending company to get a down payment for a vehicle. They were approved and the company paid Accent Auto $ 5,000 for a down payment. Heres where the truth comes out. They picked a 2008 Porsche SUV 2 days later after driving it off the lot things were beeping and flashing. She took it back because they had a 30 day warranty. They said ( Accent Auto) they fixed it. She picked it up a week later same thing beeping a tire blew out a/c making a weird noise. They took it back and they kept it almost a week and called them back and said it was ready. My daughter who has a 11 moonth old baby that is her only means to and from work. Its beeping still she has taken it back and asked if she could please just get another car on their lot but, since they ( Accent Auto) has already been paid by the lender $ 5,000. they are being told by Eddie??? no owners out of town ...George....no sorry we cant do anything. Unless something changes when George finally comes back into town I would certainly not reccomend this place to anyone looking to buy a reliable car. Beth Brooks

Jo
Review №94

Pretty good place didnt find what I was looking for

Ri
Review №95

Good customer service n great work.

Ka
Review №96

Received an oil change. It was very timley, checked all fluid levels, and rotated my tires. Even took off the underpanning of my car as a favor because it was halfway off. Im happy Groupon led me here. I will be coming back.

ch
Review №97

Got my oil change with a groupon. While There are cheaper deals, this one by far gave the best customer service. No attempts to upcharge, no pressure to force additional repairs. What repairs they did think I need to do they explained clearly (and showed in the garage no less!) and they said if I ever wanted it fixed they will save all the info and preorder the parts for my appoimtment. the most pleasant oil change I ever had.

Sh
Review №98

Great service. I was here for an oil change and I was in and out in 30 mins.

Pa
Review №99

Always great service. On time, fair prices

La
Review №100

UPDATE: They take over an hour to do an oil change, even with an appointment.dont waste your time here.*****I bought a Groupon for an oil change and have been trying schedule an appointment to come in (as required) for a week now. Every time I call, no one answers. I wrote them a request thru their website, no response. Extremely dissatisfied with their lack of customer service, going to request a refund thru Groupon. If their service sucks this bad just trying to get an appointment, I cant imagine how bad they must be with cars. DONT WASTE YOUR MONEY! Theyre a third rate shop who cant even answer phone calls or emails.

Information
29 Photos
100 Comments
4.4 Rating
  • Address:4749 E Ben White Blvd, Austin, TX 78741, United States
  • Site:http://accentauto.com/
  • Phone:+1 512-444-7777
Categories
  • Auto tune up service
  • Air conditioning repair service
  • Auto repair shop
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Transmission shop
  • Used tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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