Every reservation or worry I had about taking my car to a shop that my troublesome insurance company suggested was immediately absolved thanks to Razz and his team. Razz should be the prime example for any manager- he was very patient, kind, fair, and willing to go the distance to ensure the best customer service and work done.It was a bit slow initially to hear back on my estimate/when I could take my car in. However, I understand that a lot of body shops right now are backed up due to recent hail damage and people using their cars more often than during the pandemic. Everything after that was communicated to me in great detail and any setbacks that occurred were out of their control/not their fault.I mentioned troublesome insurance- that is an understatement. I had been pretty scarred from my experience with them already and was almost at my wits end before coming to the shop. What really impressed me the most, besides their outstanding quality of work, was Razzs willingness to help me deal with them and his understanding/empathy towards the situation when they still hadnt paid. I also had a separate issue with my car that they were not paid to take care of- but he still took the time to try and figure out what was wrong. I also had a very pleasant experience with Michael- their detailer. He was quite conversational and kind when giving me a ride to the rental car shop a ways away- and even took the time out of his busy day to wait, making sure everything was in good order before the drive back to the shop. Im talking at least 10-15 minutes of waiting.Its obvious Terex has a great team going on that is passionate about their work and how they treat customers. I will be taking my car to them from now onwards and will advise my friends to do the same. I trust them!

Great customer service. Communicated with me when my insurance was not doing its part in a timely manner. And they got the work done fast and well. Also very accommodating for me to drop off and pick up my car.

Very good service. Raz took care of my situation and kept me up to date with my vehicle status.

Had always taken my cars to the insurance recommended shops for repairs, and was always disappointed with the results. Terex is so much better, faster, and works fine with my insurance (SF). My new go-to for body repairs.

Just picked up our 2018 Honda Odyssey for a new bumper cover. The work looks great and we are happy with the results.Mike was professional on the phone and in person and even ordered the part for us before we dropped off the car so we wouldn’t be stuck in a rental for too long. He quoted us a 3 day turnaround time if no other issues and he had the work done in 2. They even washed my car for me, which was a really nice bonus.I definitely recommend them based on their professionalism, their ability to complete work on time, and quality of work.

Razz was very kind, and treated me with fairness. I wrecked the front side of my car and my windshield wiper fluid container. They had it fixed in two days. My car looks great now. Theyre fast and efficient.

Repeat customer. They can do most jobs but not all jobs. Reasonably priced for the quality delivered.

I can’t recommend these guys enough. They are all so nice. Very speedy. Helpful. Took great care of my car. Thank you, Mike!

They did a great job on repairing our hail damage and one parking lot fender bender! Looks like its new! They made dealing with insurance a breeze!

Awesome guys always attentive and going above and beyond to make sure I understand all the process, would highly recommend them!!

Great place Really busy guys k ow what theyre doing. Thye really take pride in there work

Our local Honda dealer uses Terex to perform factory warranty issues. Our blue 2014 Accord Hybrid was peeling around the rear glass and they repainted the entire roof. We also had Terex repair a few minor dings on the fender while it was in the shop. The results were excellent. Mike was very knowledgeable and easy to talk with. He provided several options and helped me decide what work should be done.

These guys are absolute professionals I have certification in the business I referred friends and family here and take my personal cars they do a great job

Had to come back weeks later, Took care of the problem and No questions asked.

Excellent full paint job on my 2004 Mazda RX8. These guys are really professional and the best body shop in Austin.

I dunno what the other lady is talking about. I went in with my broken cady with the insurance saying that the accident was 50/50 and they were only going to pay half of the total repairs.Jimmy helped me out a lot. The damage ended up being estimated at $4500. I found some used parts and paid $611 for the parts and $1600 for them to put the parts on for me.The insurance ended up deciding that they were wrong and that they were going to be accepting 100% liability. So I got the check and paid around $2200 for the repairs.Look at their work for yourself.

Fair price for a quick bumper fix, was in and out right away

Overall great experience! I worked with Mike to get a quote. Pricing was very reasonable. And I had my car back in great condition. I even think they detailed it! Thanks again

Pay attention to the good reviews! When I tell you Mike is amazing, I mean it! My car looks like nothing ever happened to it. I didn’t expect the inside of my car to be cleaned either!! He was able to stay within my budget also! So professional and communicative!!!! I couldn’t ask for anything more. Thanks Mike

I was so glad to drive by this place!!!! Mike was awesome and they do honest great work!!!!! I will recommend them and go back if needed!

I just picked up my car from Terex, one day early! It looks beautiful. I needed my bumper removed and painted. Frank was very friendly and professional. The job was completed sooner than expected. Which was great as I was renting a vehicle. Thank you, Frank!

Highly recommend this body shop if you ever need to go. Frank I believe the guys name is and he was extremely helpful in addressing my car issue. He fixed my cars front bumper which was scraped for a very reasonable rate and in time(quicker than I expected). Please give him a try you wont regret.

Honest, hard workers that charge a fair price. I live in downtown Austin but come up anytime I need any body work done. Fast, quality service; if you get hit this is where you need to go first.

Very good customer service

This place treated me like family when I was rear ended and wasnt sure what to do. Great work, great service. I recommended my friend and he just had his car serviced there.

These guys are amazing best out there

Purchased my car few weeks back never had single problem with it works great 👍🏾

It seems every time you turn around, somebody is trying to mess you over. These guys however are awesome. I was quoted a price to repair my mirror. Not only did they come in under the quote, but they gave me money back. They even washed my truck for me after doing the repair. Very professional, courteous, ...etc.. If only everybody I deal with could be like this. I wish they did a lot more than just Auto Body & Paint.... :-)On 9/20/2018, just had them replace the front grill camera in my SUV. The dealer quoted me 6 hours at $110/hr. They did it in 1.5 hours. They saved me over $600!! Mike was super helpful. Thanks so much.

This shop definitely knows their stuff and quick service. The staff was very professional and did an excellent job on my car. I am pleasantly pleased with the work and would highly recommend them.

Great service and quick responses.

Highly recommend this place. These people dont mess around with you. Super helpful staff and very quick turnaround. Ive been here twice for repairs and Im always satisfied with their service.

Extremely satisfied! Excellent customer service. Would highly recommend Terex Auto Body & Paint. I was pressed for time on making a repair to my car and after many phone calls to check on pricing for a small repair was finally granted a reasonable price and warm welcome. Issac is the Go TO guy to get the ball rolling. Issac and staff were very friendly and welcoming. I will definitely be returning for future needs. Absolutely amazing team and service with a smile

I am very satisfied with the profesionalism of this shop. Always ready to accommodate the needs of their clients, and are very friendly.

The staff is friendly, efficient and works with you from the drop off to the pick up. Isaac dealt with the insurance company (the other drivers company). His patience and professionalism were outstanding. My car was waiting for me looking good as the day I bought it! They did an awesome job! Thank you Isaac, Alex and Jasmine!!

We met with Andy who gave us a detailed explanation of repair plans for our Toyota. The staff did an INCREDIBLE JOB restoring the front end. It might as well be a new vehicle after the work they did. Excellent staff, quality repairs, and the best communication. They even called us with daily updates and had our vehicle ready ahead of schedule. This place is *awesome*.

This is an awesome car body shop. They did a wonderful job within a very short time frame. My car looked brand new when I picked it up. Chris is very friendly and helpful.

This place is awsome! I picked Terex based on Google reviews to fix a dent on my car after someone hit me. Not only did my car look as good as new but the guys were very professional, gave me great advice for dealing with the car rental company and even washed and vacuumed my car. Glad these guys are local in case I ever need to take my car in again. Great job Terex! 🖒🖒

Been there 3 times for minor repairs. Had a great experience every time. They are fantastic at making sure you dont spend a lot for something without good reason.I think they only charged me once out of those three visits, because the repairs were so small that they would only take a couple minutes.

Outstanding work. Flawless. Super great customer service as well. Mathew is easy to work with.

Terex has worked on my vehicle twice now and has always done excellent work.

Absolutely amazing experience . I have not had a car since I got in an accident and Terex Auto fixed my car in 3 days, detailed it, fixed the small mechanical issues, and made it look better than it did before the wreck. Not to mention it was inexpensive - THANK YOU Guys so much!!!! I am so grateful as a college student you have helped me so much. I am recommending you all to everyone

Second time going there, the good quality work and professionalism never fail! Strongly recommend them.

Very happy with my experience! So quick and affordable. Thank you Rex! I will gladly come back if I need any work done!

I really enjoyed their staff, they were all very nice, personable and helpful. They arranged everything with my insurance on the spot, arranged for a rental, and kept me updated regularly. The work done on my car was very nice and done in a timely manner. :) Would definitely recommend to anyone.

Working with Terex Auto Body and Paint was one of the easiest parts of dealing with my car accident. Rex, Dan and all the guys there were absolutely amazing. They not only did the job quickly, but they did wonderful work. Rex was so helpful, and understanding. You can hardly tell that I was in a wreck after my car was taken care of at this shop. If you or anyone you know needs to get body work done on there car I would only recommend taking it to Terex. This shop is by the far the best shop I have ever worked with!

Amazing Paint job! Super pleased and I am a VERY picky customer! Will definetly be using them when ever a need arises! Glad to have found a honest reasonable and reliable body shop.. Thanks again

Living in a retirement community and not having an accident in about 50 years left me a little unsettled dealing with the other parties insurance company. Isaac walked me through the whole process ( very patiently ) and my car was repaired to better than ever condition. I would recommend TEREX to anyone. Especially if you want to be treated like a friend instead of just another person to make money from.

Issac, and the entire team at Terex were superior. They repaired and repainted my SmartCar (aka golf-cart) where its like brand new again. When I went to pick up my car, I found that the crew had washed and detailed my car inside and out - now thats GREAT SERVICE. 5-Star Service.

Great place. Great service. Frank took good care of us!

This place knows how to take care of their customers. They worked with me to get a rental car while my car was being repaired. I was very satisfied with the quality of their work and I definitely recommend taking your vehicle here, they have the customers best interest at hand.

Fantastic customer service! I was immediately given a discount upon arriving, and was actually billed less than what I was quoted. They even did a few little odds and ends jobs on my car for free (i.e. fixing my broken gas cap). Id definitely go back here again - I feel like they are very straight-forward and honest, which is hard to find in the automotive business these days.

This business did a great job of repairing my vehicle in a timely manner. The main reason I like this business so much is they look out for the customer, they are professional and still care about the customer and not like one the huge chains of auto body repair shops who seem to really only care about the insurance companies and cutting cost. If I am ever in the position to need body work again, this will be the place that I go!

The guys are great, super nice guy at the front. Car looked almost brand new. They even cleaned it all the way down to the rims. Looked great!

The service was amazing here. My vehicle was dropped off and ready in 2 days. Great service.

I bent the rim on my 2012, Nissan Altima and was told by the dear that I would have to replace the rim, the tire, and get a alignment and balance. Its was going to be over $500. I was on the fence about doing this so when I dropped a friend off at Terex Auto Body to pick up there car, I asked what they thought about the rim and tire. They where able to repair the damage, making it look brand new for $230 or so. This include the alignment and everything! I am happy to say I have found an honest Mechanic in Austin that I will be going back to for any future needs. Thank you so much to Terex Auto Body & Paint!!!!

I called around because I needed some minor fix er up work done to my husbands car before he returned home from deployment and the quotes were very high. Terex was one of the last places I called and after talking to Rex I decided to bring in the car. He was honest and made it a family environment! He and his shop take exceptional care of the customers and cars that come to them. Best local shop in Austin adn not all caught up in the MONEY of the business! I was very excited to see the fine craftsmanship and worked with my busy schedule to get the car later!!!If you want an honest price and honest work done to your vehicle Terex Auto Body & Paint is where you want to be!!!

Great customer service. Works with all major insurance companies. Delivered before expected time. Awesome guys

I had my car repaired by them back in 2010 and liked them so much I took my truck in about a year ago and had the roof and hood painted. I took it back recently and was given a quote and had some problems but Rex made it right!!! Thank-you Rex!!!

When Issac was manager there I sent them my husbands car, my car, my bosses car twice. AMAZING customer service, and great prices so good id rather pay out of pocket than screw with my insurance.BUTnow theres a new guy managing gave me a quote of $3k.. took it to my insurance (GEICO) my estimate came out to $1800, he more than screwed up, he tried to over charge by almost double. can you imagine if I would have just paid the $3k, but I normally just pay them, and then to find out I was basically charged double the actual amount...definitely wont be going back... get Isaac back and Id reconsider. the only reason I give this a star is because Isaac did great work

Courteous and did good work

After we had the accident we went to terex and it was the most easy easy time I have ever had dealing with this kind of situation . Rex told me he would handle everything, and he did . it wasnt like dealing with a company, it was like working with family. the job was so well done you could not see anything of the damage and they even washed my car after. I was even more surprised to learn that everything they did to my car is covered under his warranty so im covered all the way around. I just have to say it was a great experience. they are now my go to people for anything of this nature

Did good work on my Avalon’s front end. Faster than scheduled.

The guys at Terex Auto body did an amazing job on my truck ....highly recomended!!!

I came in to get an estimate to replace the cover to my bumper and also the grill and I got a very unreasonable ridiculous quote by Framk Guana of $2500 for parts and Im assuming labor as well. I went down the street to ATX Body Shop and they are charging me less than $1000 for parts an labor. I honestly feel like they tried to get over on me. Maybe because Im a female or maybe because I told them I would be paying out of pocket. smh. They also try to make exaggerate on the repairs that the vehicle would need. I would never refer anyone to them.

Came in to see what it would cost to get the hood and grill replaced on my truck and was given an estimate of more than my entire truck is worth. I dont know a whole lot about body work, but that doesnt seem quite right.

Ive had a Cube and a Caravan repaired here. Great job both times.

My favorite auto body place in Austin. Ive needed them a couple of times and theyre always very professional, friendly, and quick!

Did a great job. Keep us posted.

Quality auto body work.

Good and friendly service.

Great Job!

Very great place, honest, and fast!

Great ☆☆☆☆☆