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Newmans Automotive
3916 Woodbury Dr, Austin, TX 78704, United States
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Newmans Automotive

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Ta
Review №1

This place is the real deal. This place has a little bit higher pricing but if you want a premium product you’ll have to pay a premium price. Front desk staff are extremely friendly and the owner is the most genuine person out there. I’m new to town and have been looking for a trustworthy place to take my vehicles and I have found the diamond in the rough.

Ty
Review №2

I am new to Austin, and recently had a flat tire. I looked around for a mechanic I thought seemed trustworthy, professional, and could get me in quickly. Boy, am I glad I found Newmans! I had spoke on the phone with Mitchell, who said they could get me in first thing next day. I mainly worked with Mitchell and Matthew throughout the process of getting a new tire, and they could not have been more helpful. Their work was quality, and they have definitely earned a new regular from me.

An
Review №3

The shop owner and his team were phenomenal! My truck over heated on my way back to Houston on my way out of Austin. David Newman and his team, from towing my truck, diagnosing the problem, ordering parts and getting me on my way in 5 to 6 hours. The pricing was reasonable and the service is exquisite. Newman Auto Shop has the true spirit of Texas! I 100% recommend this place for honest work. I also received a 3 yr / 36k warranty on his work free of charge!! Thank you for restoring my faith in auto mechanics!

Ja
Review №4

Newman’s Automotive got my a/c repaired on my ‘17 Chevy Tahoe faster than promised and did a great job! Thanks for keeping me cool guys!!!

Sa
Review №5

I felt very comfortable taking my car to Newman’s Automotive. They were recommended by a friend when I wasn’t able to get into my usual place. They were able to take my car and assess it on the same day. They had all the parts needed and I was able to get my car back within a few days. David even helped me install a car seat into my mom’s car when she picked me up. And he was extremely helpful in explaining the recommended repairs on my car without being pushy. This is my new go-to auto shop.

Lu
Review №6

Everyone I dealt with was very nice. I left my car with them over 4th of July weekend and had it ready early the next week. Prices were reasonable and not pushy on recommended repairs. Heard a few things that I had heard from previous service visits elsewhere so did a few of those recommended repairs for cheaper than I had been quoted elsewhere. Thanks Newman’s!

An
Review №7

I had the pleasure of meeting Newman when I first moved to Austin and needed by vehicle inspected. Although this service cost under $10, Newman treated me so well. He gave me insight on how to navigate the new resident process, pointers on how to pronounce the Texas cities/streets and even recommended a strawberry patch that my family loved. All this and the inspection took 15 minutes whereas other places were quoting hours of wait time. Newman was very friendly and has that Texan spirit that makes me happy to be here. I will certainly be back if and when my car needs help.

Ca
Review №8

The first time I took my car here I had a great experience. However, the second time it took them 3 days to even look at my car and then they called me at 6 pm (closing time) on a Friday (they are closed on weekends) to tell me I could come get it right now. I could not get there at that exact moment (did not have a ride) and so had to wait until Monday to pick it up. Better communication would have been helpful (I.e. we will have your car ready by the end of the day Friday) so I could have arranged for a ride at that time. Furthermore, when I went to pick it up Monday morning, my car was up in the shop/being looked at for a “final inspection” which confused me as they told me it was ready on Friday (were they going to give it to me without a final inspection?). Not sure I will take my car back here next time.

Go
Review №9

2011 Forester flunked emissions test and dealer wanted big bucks to replace catalytic converter. Got the work done here faster and cheaper. Did a rehabilitation of suspension system afterward and grateful for easy service while we were out of town.

Th
Review №10

Ive always had trouble with my alignment on my pickup. They took a look at it and said my alignment was maxed out on its adjustment. They added a kit that allowed additional adjustment and things look good. Hopefully I wont burn trough wheels so fast now.

Ad
Review №11

I dont leave a lot of reviews but I just had to warn people about this place, it has a much higher review rating than it should from my experiences.Overpriced, over charge, rude, take longer than promise, dont communicate, and dont take responsibility when they break things.This was the second time bringing my car here, the first time was a diagnosis in which they tried to upsell me on replacing my hybrid battery when another company does it cheaper, they responded, they dont do it as well.I unfortunately didnt think too much of it so when I brought my car to them again for the engine being sluggish and the brake system light being on, thats when the issues really started- Since it was unclear what the exact issue was they ran a diagnostic and told me it was probably my battery but they werent sure. They told me if it isnt the battery we wont charge me for that part of the diagnosis. Well it wasnt the battery but the charge for diagnostic still showed up on the final bill- They told me they had to order a part which took longer than they said it would, which is fine, but then it took them another week and a half to complete the work. When I called to ask them what the status was, they said another job had priority- When I went to pick up the car the back panel of my key fob was broken off. When I asked them about it the owner (i assume) told me he would ask his technician, came back about 15 secs later and told me thats how I gave it too them and accused me of trying to cheat him.I told him that I keep this fob on my keychain and now there is no way it can stay attached to a key ring, so no, i did not.He asked me what I wanted him to do about it, I said he could pay for the fab that they broke, he said no, told me to get off his property and if I wanted to do something about it to go call the policeThe repair work is good, after one day, but i hope so for how much I paid them.Do yourself a favor and dont bring your car here.

bo
Review №12

I. Love. this. place.these guys have the most incredible customer service Ive ever experienced in Texas. yes, all of Texas. they go above and beyond any other mechanic shop to help our their customers including, staying open after their closing time, ordering parts that you can afford, services with a smile and genuinity. EVERYONE GO HERE! ITS WORTH IT!thank you so mega much Newmans Auto. youre lifesaving.

Ca
Review №13

I had an emergency where my brakes stopped working and my car was inoperable. I was recommended Newman’s by a friend and called them. They were able to pick up my car within the hour and at no effort on my end. The next day they called me to notify of the true issue and progress each step of the way. I had my car back within 24hours fully functioning. They even cleared some of my minor alarms like tire pressure at no extra cost. The entire process was so smooth and easy it was unbelievable! I can’t say enough good things about this experience.

Ma
Review №14

These guys arr great. Ive had them do a lot of work on our vehicles over the years.

Jo
Review №15

Have been taking my car here for years! Great service, fair prices, and trustworthy mechanics are hard to find these days. Ill be sticking with Newmans Automotive

Er
Review №16

I needed a new 12v battery for my 2010 Prius. They replaced this with a Toyota battery--total parts and labor cost $463.They also said I needed new tires. I chose mid-grade tires at $600 total cost.They also said I needed a tune-up including spark plug and air filter replacement . . . even though I had just done a tune-up with spark plug and air filter replacement less than 2000 miles ago. This cost $800 total. In retrospect, I wish I had turned down this service or asked for further explanation why I needed it and why it cost so much, especially since I had just done this and it wasn’t what I was taking my car in for in the first place.They also installed a catalytic converter guard for me at $375 total.Work took three full days.They were nice. Could have been a bit more communicative--especially about how long the work would all take.

Jo
Review №17

Great people great service! Very understanding what more could you ask for . If you want it done rite you got to pay to play

Da
Review №18

They were great fast professional and friendly as heck. Definitely recommend they had my car back in action quick. Found my new BMW shop for sure!

El
Review №19

They had to replace my air conditioning system, and David, the owner, was always very professional, prompt, and tried to keep costs down as much as possible (and showed the receipts to prove it). He called me each day to let me know the status, and I was very impressed with the service I was given. I will use them again and again!

Ka
Review №20

Have taken our cars here for years. This is the first place I have used that doesnt break something extra while they are fixing the original problem. Love these people!

La
Review №21

Steve was easy to work with. He understood my needs and responded kindly and in a timely manner. The work was done efficiently and for a reasonable price. Would definitely recommend!

Ka
Review №22

Jeff at Newman’s is awesome! I was walked through each stage of the process - from my vehicle’s diagnosis to where to proceed with specific repairs, and my car was quickly back to being in good condition. They were honest and forthright, and they are genuine people.. I’m happy to have found a mechanic shop that I can trust!

Ga
Review №23

I have used them three times previously and was very impressed with their fairness, thoroughness and professionalism. I wouldnt take my vehicle anywhere else.

Ka
Review №24

The entire crew at Newmans automotive are wonderful to work with. They explain the problems and help brainstorm the most cost effective solutions. I would recommend their services to anyone. Most recently I replaced the AC relay in my Honda so that I could have cold air again. Previously, they replaced the entire engine....talk about a stressful issue! Every step of the way I was informed of options and costs. These guys are the best!

Al
Review №25

I have a 2011 Subaru that needed a new transmission being it was older I did not want to invest in a new one they found me a used one at first it was not correct I went back two or three times and they did everything possible to make it right and in the end they did. So much so that I am going to bring my other car down there for them to fix as well. These are very professional very nice people to work with. I very much appreciate all they did.

Jo
Review №26

Estimates way over-priced for basic material costs. After receiving a $1400 muffler estimate, as well as $1400 estimate for rotors and brakes, I shopped around and found I can save over $1000 for each item listed, and also properly welded instead of bolted on. They will jump at the chance to rip you off.

Ja
Review №27

Was very happy with the service they replaced my timing belt water pump and fixed a short out problem with my ac. I will use them from now on I just moved to Austin and after searching the web they had great reviews and I took a chance and I am really happy I went here. Best service and fair on pricing I did check around . I recommend them for all you vehicles needs

Co
Review №28

Great service! One time I was dropping my car off before heading out of town, and their owner offered to drive me to the airport. Ive been a loyal customer ever since - highly recommend!

Ha
Review №29

Everyone was very friendly and efficient and communication was fantastic. Service was quick, quality, and well priced.

Ju
Review №30

They were great and very communicative throughout the process. Really happy with the experience, especially because I’m a young woman who knows nothing about cars, and they went out of their way to explain everything throughout. Very fair and seamless experience. Thank you!

Va
Review №31

Steve, Jeff, Mike, and David are just delightful human beings to work with. Ive gone in twice now, once for an oil change and a second time for general maintenance. Something that I noticed while I was waiting in the lobby during my first visit is that they really go above and beyond with their customer service.

A
Review №32

Great service and did a great and rapid job on the fallen passenger window.

Co
Review №33

David and Jeff were very helpful and friendly. This was my first time taking my Jeep here to get fixed up and during one of the worst snowstorms anyone has seen in Texas in decades. I was very impressed and grateful for David keeping in touch with me during those difficult times and working hard to get me my jeep back better than I left it.

Ji
Review №34

Nice service, I walked in and was immediately greeted and taken care of. The place was clean, looked like everyone wanted to be there and was happy to help. Im glad I found them, I will take my car back in when needed and will recommend them.

Pa
Review №35

When I dropped my truck off they actually drove me home which was such a nice courtesy (masks worn by everyone all the time!). They figured out I had a cracked flex plate in the engine, they were pretty busy so it took a little while, but they asked to make sure I had transportation in the meantime. I had another vehicle, but pretty sure they were going to lend me a car if I didn’t. Mike was awesome and kept me updated throughout the process. Once they got in there to replace it, they found an oil leak and called to ask if I wanted it fixed while they were in there. They gave me a super discounted rate to fix the leak cause they were already in there working, and everything they do has a 3 year warranty on it! Truck is running great, and Mike made me feel so comfortable during the process and earned my trust, so I actually traded cars when I picked up my truck and had them work on my maxima that had zero acceleration. They updated the software and found a broken intake valve. Nissan has the part in back order for 5 weeks, but they called around and got the part in 4 days and gave me a little 2 car discount as well! Both Vehicles are running great, and everyone was super nice during the entire process. Will definitely be going back if I have other issues with either of our vehicles!

Ja
Review №36

I received a coupon by mail for an oil change at Newmans, so I decided to use them for not only an oil change but tire rotation and alignment that I thought was off. Their customer service and communication was excellent, and I felt the price was super reasonable (I saved $30 on my oil change with the coupon as well). They checked to make sure my alignment was actually off before performing the service so as not to add on additional costs when they werent needed. Everyone on the staff was super friendly and they got the work done quickly. I would definitely return for additional needs in the future, and like that this is a family owned small business- the owner himself was answering the phones and providing great service!

Ka
Review №37

My son’s car started having major problems on our way from Oklahoma to Texas. We had it towed the last 168 miles to Austin. We took It to Newman’s Automotive since they could get it in and had great reviews. They found a problem that our mechanic in Oklahoma has not been able to find for 4 YEARS! Great staff and great service with a 3 year /36,000 mile nationwide warranty on what they did. I couldn’t be happier! The car drives better than ever!!! All the staff were eager to help fix it and had amazing car knowledge! Friendly and a pleasure to work with. Will definitely keep their phone number handy! You should too! :)

Ca
Review №38

Everyone at Newmans was extremely friendly and were able to get the job done quickly!

Jo
Review №39

Excellent and Friendly Service Will Recommend to all my Friends.

Br
Review №40

Great experience. They were quick, super professional, and did a great job fixing what another mechanic shop messed up installing a tire. Mike was great and gave me play by play updates while they were working on it, asking if they could provide services for certain problems they had found. I felt informed and respected. Super satisfied in all respects.

Be
Review №41

Great service, clear communication, and job done right and quickly. Clean and comfortable waiting area. Well be back, thanks Newmans!

Ch
Review №42

This is my new place to come whenever I have anything car-related to be done! Mike and Robert took care of me up front and over the phone, provided EXCELLENT service and were friendly + professional as could be. Despite not catching the technician’s name that actually did the state inspection on my car, the service was *very* speedy and also a fair/standard price for an inspection. Will be returning and appreciate all those who work here! You won’t regret trying them out :)

To
Review №43

Excellent service, quality work. I wish I would have known about them sooner !

Jo
Review №44

It started out with me needing an oil change frequently because I travel often and now, I trust them with my entire car! They have consistently been great about giving me sound, clear advice without the fluff on what it is I need to get done for my vehicle. The service is effective and efficient. I’m always pleased at the results! Quick shout out to Seth! He’s always been helpful with his advice and is friendly in his conversation. He’s the main reason I keep coming back. His service is stellar! I am elated to call Newman’s my automotive shop!

Ka
Review №45

As a female, sometimes it can be overwhelming to take your car to the shop. In past experiences at other places I have felt like I was maybe being taken advantage of with recommendations of various services. I did not feel that way at Newman’s. I felt very comfortable and safe to make a decision without the pressure of additional services. The men there feel like family and I felt like I was in great hands. I will be back :)

Ri
Review №46

Had a great experience at Newman’s Automotive. Swapped out an open differential for an LSD. They delivered on time and at the price quoted. I’ll definitely continue using their services. Everyone is friendly and the service is great!

ka
Review №47

The beginning of the process from when I had car towed there, during the wait period to find out whats wrong with my car, I was ALWAYS informed of what was going on. When I was told we will call you back they DID. I felt like family here. Thanks, I will take all my future automotive repairs needs to yal

Jo
Review №48

Guys are thorough and quick! Very courteous and professional. Great shop will be back!!

De
Review №49

They were honest with me in terms of what needed replacing and what could go a while longer without having to shell out more money. Quick service, they got me in right before the weekend and Im happy with the quality!

Ab
Review №50

I had an excellent experience here. Friendly and fair. I thought that something was really wrong with my car and it would have been easy to convince me that there was. But they checked everything out, fixed the minor issues, and charged me way less than I expected to pay. Brought my kiddo in to pick up my car, and even she loved the saltwater fish tank ! They even gave her a shell that had once been in the tank. They’re my new guys!!

An
Review №51

Ive been going to Newmans over five years and they do great quality care on my car. There the best automotive mechanic in South Austin who I can trust and rely on for any car repairs if the car is in trouble.

Ed
Review №52

Very friendly and professional shop. I highly recommend.

Me
Review №53

Very helpful and friendly.

Ad
Review №54

Long story short: tried to overcharged me by over 2x for a part that didnt even fix the problem they misdiagnosed.I had taken in my Audi for an oil change and was happy with their service, so I thought Id take it in for the code (P2404) it was showing. They confidently diagnosed it as a faulty leak detection pump, and quoted me $649 for the part. I went online and found that Audi sells it for $295. Upon confronting them, I got a sheepish oops with no explanation. I took it to a very highly reputed shop nearby to replace it. Turns out that didnt fix the problem. I wrote back to the owner (David) to ask how his mechanic had diagnosed the problem. Radio silence. As it so happens, replacing the LDP is indeed a _potential_ fix, but its not where a knowledgable Audi shop will start. That code can have multiple causes.Honestly, if hed even bothered to explain himself, I wouldnt be writing this review, but he didnt, so I am.

Al
Review №55

In addition to having a kind, generous staff, they offer quick service and super competitive rates. Can’t imagine going anywhere else in Austin after stumbling upon Newman’s Automotive. Mike must be one of the kindest people in the world.

Ka
Review №56

My tire had gone flat on hwy 71 and I just happened to roll over by this shop. I went in to see if they could help me and I was checked in within minutes, my tire was off the rim. They got it over to the shop. Fixed her up and had her out the same day. Everyone was super nice and very professional. Ill definitely be coming back for future services.

Al
Review №57

I’d give this place 10 stars if I could. I was in from out of town for work, and hit a piece of scrap metal on the high way that slit the fuel hose in my jeep — no clue where to go I came across this place (it was close to 5PM) — they had a loaner vehicle for me to use to get back to my hotel while they fixed it. He is so honest, and kind, and helpful — I will be making trips back to Austin for oil changes and any other work I need done to my car just because I want to support his business & because I know it will be done right, and that he won’t tell me I need something that I don’t need. LIFESAVERS 🙏🏼🙏🏼🙏🏼

Na
Review №58

The folks at Newmans are great. Honest, transparent and very easy to work with. Will definitely go back.

Ka
Review №59

Very friendly, professional, and fair. Completed an oil change and general inspection and provided me with detailed print outs for recommended upcoming maintenance without making me feel pressured to purchase anything additional.

Ma
Review №60

I was greeted by Seth when I first walked in, and he was extremely helpful and provided me with a detailed explanation of my vehicles repair process, and he also went out of his way to expedite the parts I needed. Initially, I was hesitant on bringing my Maserati in for an engine cooling system repair, but the team at Newmans was extremely knowledgeable and professional. My car was completed ahead of schedule, and the price was very reasonable. From start to finish, the experience I had with Newmans was a very positive one. I will be bringing all of my vehicles here in the future.

Tc
Review №61

Called to see if they could work on my 99 Cadillac Seville Sts, electrical, they gave me a time frame for the job. They got the job done a day early plus Jeff was always professional even when I called almost every day.

Br
Review №62

I replaced my plug wires, with faulty parts.They could have done extra work, but fixed the low cost problem!HONEST FOLKS @ NEWMANSThank you!Will be back2004 Tacoma - 250,000 miles

Ab
Review №63

I walked in for an inspection and they got me right in. Gentleman at the front told me all about the salt water fish tank. Super cool.They accidentally overcharged me (POS error, nothing suspect) and took care of it on their side with no need to come back. I will definitely be back for more services. 10/10

dg
Review №64

They gave me a vehicle inspection report in a speedy, professional manner. A young man (tall, wearing glasses) gave me helpful info on the next step for me to take--going to Fry Auto Title for expedited title transfer paperwork. Overall, Im a satisfied customer and will be returning for more car work to be done. Particular thanks to that young man for steering me in the right direction as far as the next to do list item for my truck. Give him a raise!

Al
Review №65

Staff here is very attentive and they treat their customers exceptionally well. Mike was fantastic and was even able to get my services knocked out in one day! Truly wonderful experience at Newmans Auto, will definitely be coming back.

Jo
Review №66

Went to get a Car inspection, honestly super friendly, knowledgeable and the best customer service Ive experienced.Average inspection is $25, and they only charged me 19 or 20, either way I saved money. Great place great people, 10/10

Ro
Review №67

I went to Newman’s to help diagnose and fix the power windows on my mother’s vehicle. They were friendly, professional, and fast to look at the car. They were able to fix the problem at a very reasonable cost. I’ll definitely be returning!!

De
Review №68

Very knowledgeable and friendly staff. Great place to get an inspection.

Mi
Review №69

I went in for an oil change. They did a great job and matched what type of oil I needed for my Subaru. And they work on Subaru’s! Which I was happy to hear. Overall they were super friendly and was really happy I found this place.

Jo
Review №70

Psst- I want to keep Newman’s a secret!The benchmark for all others...Excellent, fair and honest!

Ja
Review №71

The guys at Newmans were awesome. David was very knowledgeable and answered all my questions. Ill definitely be coming back in the future next time my car needs work.

Jo
Review №72

The best customer service, hands down. They put their customers first and make you feel valued and important. Would recommend them to anybody! Just moving here from Atlanta, I found the place I will be taking my vehicle to from here on out!

Co
Review №73

I usually hate taking my car in for service but my experience at Newmans was very pleasant. When I dropped my car off, Mike explained what they would do to diagnose my AC problems and then what the next steps would be. Later that day, I got a call describing the issue and what it would take to fix properly. The price was fair for basically getting a whole new AC system and Mike was very patient while I was deciding whether or not to do the service. Ill definitely be taking my car back to Newmans for any future repairs!

Da
Review №74

I’m hoping to start using this place regularly in the future. They take Snap Finance and are pretty nice and professional/respectful on the phone. I didn’t get my car fixed due to the unexpected and rather high cost of the repair i was quoted on. Wish I could have gotten more info on why engine “seized up”. I’ll be back to get repair done once I’ve saved up a bit.

Jo
Review №75

Great staff and great service and courteous, I will be going back 👍 😀 👌 soon again.!!!

Jo
Review №76

I dealt primarily with Mike and Seth, and they were both fantastic. Paying for car repairs sucks. It always does. But when you feel like you’re getting honest service at a fair price, it makes it 100% more tolerable. Right before paying for my repairs, Mike realized that I was being charged $70 too much. He could have left that charge on there, and I really wouldn’t have known (my car knowledge is prettttttty limited). But he didn’t, and that small gesture will keep me coming back to Newman’s. Thanks guys!

kh
Review №77

I moved to Austin, and the first thing that I wanted to do was find an automotive shop that could take good care of my car. There are so many out there, it’s easy to get bad service, not here though. From the moment that I walked in I was treated with utmost respect, kindness, and professionalism.I drive an old car (98) that needed quite a bit of work. They tended to each and every problem with the precision of a neurosurgeon. I spent most of my time talking to Mike, the front desk operator and Tyler, a mechanic. They are both fantastic people and workers. Tyler did an amazing job on my car. I have absolutely no worries while driving my car now. 11/10 quality service. I won’t take my car anywhere else.

Jo
Review №78

Great experience! Super friendly folks, the hospitality was on point. Went in for what I thought was a faulty/leaking oil pan, but it turned out I didnt even need any work done! I really appreciated the honesty. This was my first place in Austin I took my SUV to and will definitely be my home base for any mechanic work!

Ke
Review №79

The guys I worked with at Newmans are super friendly, and they updated me every step of the way as they worked on my car. I also asked them to do a tire rotation and oil change while they had it. They happily obliged and it wasnt an expensive add-on. I would definitely go to them again for maintenance.

Ro
Review №80

They are always straightforward and quick. Their prices are fair, and they are nothing less than professional.

Mi
Review №81

In and out very fast for a state inspection

Lo
Review №82

I love this shop. I seldom meet people who are so accommodating and nice. I have confidence in their expertise and dedication to do a good job at a reasonable price. I recommend Newman’s Automotive to all my friends.

An
Review №83

Always honest and trustworthy. They get the work done on time and do a quality job(with a warranty). I dont go anywhere else anymore.

Hi
Review №84

I had the alternator replaced on my Lexus RX with a new manufacture part (Nippondenso) about a week ago. I have not driven the car much since the repair because of the pandemic but the feel and the sound of my engine seems to be back to how it was before the alternator went out on me. No other place offers a free loaner car and a 3 year warranty on parts and labor which is awesome. My service repair representative Mike was outstanding. He was very friendly, polite, knowledgeable, and open and honest. These qualities are rare to find these days. They truly strive for quality service and customer satisfaction. I would continue to use Newman’s Automotive and highly recommend them. Thanks!

Ga
Review №85

We decided to try out Newmans thanks to a mailer, and were so glad we did. Mike was the representative we spoke with, and he was extremely professional. They came and picked up our vehicle, performed the requested service as promised, and communicated updates to us promptly. Well definitely be going back.

Ro
Review №86

Mike was amazing. He was able to source factory parts for me, and was very knowledgeable. Clean shop. Intelligent and personable Technicians. would recommend to anyone who doesnt like waiting weeks for a dealer appointment. David runs this shop like an extension of his family. Great guy!

Me
Review №87

Mike was very friendly and they were honest about the work that needed done. They didnt add any extra service or charges.

Di
Review №88

This is probably one of the most honest auto repair shops Ive ever been to. Mike was an absolute gem to deal with. I highly recommend this place.

Ma
Review №89

Quick state inspection. Mike was very helpful and referred me to a great company to get my car titled without the long DMV wait. Thanks for the help, guys!

Vi
Review №90

Mike is a great public face for people calling the shop and to greet them when they arrive. He calls back punctually when he promises to. David and the repair team are efficient, timely, and stick to their estimates. This is a great mechanic shop and I cant recommend them highly enough!

Pa
Review №91

Great stuff thanks guys

Ja
Review №92

Really good customer service. Each time they have made me feel welcome with reasonable prices. Would recommend.

Ab
Review №93

I have nothing but respect for David and his awesome team. With over 30 years plus of experience, why go anywhere else.Why pay those the dealerships for the ridiculous prices when Newmans has your back!

ta
Review №94

Amazing experience. They could not have been nicer here. Showed me exactly what was wrong and walked me through the fixing process. Done from purchasing, going to get, and installing the part i needed in under two hours. So happy to have found this gem in Austin. Best customer service by far from a car shop.

Al
Review №95

I dont usually rave about a lot of places, but I will say I love the service. Its always fast and if it takes a few more minutes longer you are updated. The great service and really nice people.

Br
Review №96

Be prepared for them to try and pull a fast one. Cost over $500 for an oil change, a/c recharge, and wheel alignment. The owners son, Tyler, called me the day after they recharged my a/c and tried to blame it on an electrical issue with my fuse box even though it was already blowing cold according to him. The fuse that was used to tie into for an amplifier and a hardwire for a radar detector had nothing to do with the a/c. Was told when I picked up my car my amplifier/hardwire would be connected. They tried to charge me to hook them back up. After paying $500 Mike yelled at me “you brought your a/c in to be fixed? It’s blowing cold right?” Yeah Mike I didn’t bring it in to cause another problem. Never again will I use this business. Be wary.

Br
Review №97

Came in for an oil change before a big road trip and the mechanic noticed a bolt was missing. They fixed the problem at a reasonable price within an hour.The waiting area had nice comfy chairs and an extension cord with usb charging for your phones. The shop provides ice and water which shows the shop cares about their employees in the Austin summer heat.There is also a fish tank with an eel. If you’re lucky, you’ll be around for feeding!This shop is my favorite new shop in Austin. They have high quality equipment (snap on) and well trained employees. If I’m ever in the area, I’m bringing my suv here.

Ch
Review №98

My family was on a road trip Memorial Day weekend and as we were ready to start our drive back home we noticed our tire pressure was lower than usual. We typically check all the tires before any big trip. Sure enough we had a leak. Not being from the area we we called many shops and were so thankful Newman’s was open on a holiday. They were so incredibly professional and quick to help us out. ::super important being as we had three kids who easily become bored:: they found a screw in our tire causing the leak and fixed it up. We don’t live in the area but I know anytime we visit if we need services we will definitely be back.

Ka
Review №99

They were great (nice, fast, competent) until they attempted to up-sell me on an unnecessary brake job. I began questioning their integrity when they told me my 1995 Ford Econoline van drove like new after a basic alignment job. Also, don’t take their recommendation for their Fry Auto Title partner. Currently on my blacklist.

Ji
Review №100

Seth was very friendly, knowledgeable & while all mechanics are expensive, Newman’s automotive is timely, polite, and professional. As always, consult your car’s owner’s manual first & do your research before ever going to a mechanic, but the bills they were giving me were fair. I will definitely be doing my mechanic work here from now on. I’ll be needing some more work done soon & now I know where my go-to mechanic is in Austin.

Information
85 Photos
100 Comments
4.7 Rating
  • Address:3916 Woodbury Dr, Austin, TX 78704, United States
  • Site:http://newmansauto.com/
  • Phone:+1 512-447-7801
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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