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AV Connect Austin
8500 Shoal Creek Blvd STE 105, Austin, TX 78757, United States
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AV Connect Austin

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Va
Review №1

Very professional, they know what they are doing, reliable and importantly they work around your budget/needs than trying to sell things that fits their business interests. Chris has been exceptional right from providing best quote to executing the job. Very patient in answering lot of my questions and overall did an excellent work. Highly recommend them!! Thank you Chris and Travis!!

Ca
Review №2

Adrian completely hard wired our new home for cable and cat6, then after we moved in, he completed the install by mounting our televisions and ensuring we had the best setups for successful tv and internet user experiences. I would highly recommend Adrian for any AV Connect work you may need.

Im
Review №3

From start to finish, I had a great experience working with AV Connect for my home automation project. Travis worked hard with me to firstly decide on the right system for me and answered my many questions in a very timely manner. There was no pushiness on his part to sell me above and beyond what I needed. Once we had decided what I needed, he kept constant communication regarding the delivery so we could book the installation in advance.The installation itself was a fantastic experience as both Travis and Kyren really knew their stuff and again were very patient. Their main requirement was to ensure I was 100% satisfied. We are now going to use the system for a couple of weeks and Travis has advised if there are any tweaks required, this will be covered as part of the fantastic service they provide. I will definitely be using AV Connect for my future AV needs!

Ce
Review №4

Would highly recommend Travis and his crew. Professional, timely and great prices. Thanks again for “Hookin’” us up Travis.

Je
Review №5

These guys are the best! Very knowledgeable and professional. It was a pleasure working with them through the whole house audio system process. I would highly recommend!

Co
Review №6

Been using these guys for 11 years. Great service as always. Thanks!

An
Review №7

Aron and the crew did a fantastic job installing and wiring up a couple of TVs at our new house. They were communicative and consultative throughout the install and I couldnt be happier with the results!

Co
Review №8

We hired AV Connect to come update our in house theater. They were extremely professional and our residents are so pleased with the new, updated projector and automated system. Several months later, we hired AV Connect to come install speakers around our pool, as well. Again, the service was top notch! I would highly recommend these guys to anyone.

ki
Review №9

Av Connect Austin is top notch! They are extremely professional, always courteous and extremely knowledgeable. I would highly recommend this team. You cannot go wrong.

Ca
Review №10

Fantastic experience with AV Connect in Austin. The team installed our wall TV and shelves. They listened to what we wanted and did a great job of making it happen. Great attention to detail -- getting everything installed as cleanly as possible as far as hiding wires and power sources. Made good suggestions about where to put stuff, including shelves, and made all the shelves level. The company was very fair about pricing. Did what they said they would do and did it very well, and worked quickly and efficiently — an excellent choice for anyone.

Jo
Review №11

Ive used AV Connect to install AV equipment in two homes. I couldnt be more pleased with the work that Travis and his crews did. They were professional, courteous, respectful of our homes, conscientious, and extremely knowledgeable. I highly recommend them and if and when we move into another home, they will be the only AV company I call.

Ch
Review №12

I found AV Connect online and really enjoyed reading all of the positive reviews. I called that day and Travis answered the phone. We setup an appointment for the following week and everything took off from there. Travis and Kurtis are extremely professional and straight shooters. All of their installers work for AV Connect and every one of them was as professional as Travis and Kurtis. These guys take a lot of pride in what they do and they do it well. We had a big project - a total of 14 musical zones (31 speakers inside and out) and two TVs. Travis and Kurtis scoped it out and offered us a couple of great options. We got more than one quote and although AV Connect wasnt the cheapest, we chose them anyway because of their commitment to quality work. The installation work was top notch and Travis pays attention to all of the details and makes sure the system is setup just the way you want it. He still checks in with us to make sure everything is perfect. We ended up installing a Control 4 system and we absolutely love it! I highly recommend them to anyone thats considering a small or large AV project. Thanks Travis and Kurtis.

Be
Review №13

They did a great job setting up a home theater and very serious home sound system with about 10 different Sonos zones.My favorite thing about them is that they can do very high end work, but they use systems and components that i can understand and control without having to phone them up whenever i want to modify the system or whenever something breaks. My experience is that other high end AV people leave you totally helpless and dependent on them. I can not recommend AV Connect in Austin highly enough!

K.
Review №14

Have used AV Connect several times to troubleshoot, repair and upgrade a complex and extensive fully automated home system that was originally installed by another company. Very impressive diagnostic capability that is superseded only by their efficient work ethic and get it right the first time attitude. Highly recommend.

Bi
Review №15

We recently constructed a home in Central Austin and decided to try AV Connect. Simply put, the experience with Travis and Curtis was second to none. They worked seamlessly with our builder which was critical to us. As one would expect with any integrated home system, we had a number of questions before, during and after project completion. Along the entire journey, the customer experience was outstanding.We highly recommend AV Connect for any home AV project you may have as these gentlemen truly understand the importance of customer first!

Fr
Review №16

AV Connect did a wonderful job installing the TV and audio system in my home 3 years ago. I moved recently and called them again to move and install the equipment in my new home. The morning of the installation I threw them a curve ball with a change in plans that necessitated additional equipment, more cabling, etc. They responded without skipping a beat and Im now enjoying my system even more than before.

Ja
Review №17

When I moved to Austin in 2014, I solicited several bids for my home theater/sound system installation in my new house. AV Connect impressed me for their knowledge, thoroughness and professionalism. Their bid was competitive and they matched best prices on hardware I was interested in. They sent a very seasoned team for what was a complex installation and completed it in a timely way. More importantly, they helped explain (and show) to me just how everything worked. Since then, Ive called them on other occasions when I needed a hardware repair or wanted to add to my existing system: theyve always worked me into the schedule very quickly and completed the tasks with the same ease and comfort as the original project. I highly recommend them!

Ma
Review №18

Excellent. They were very quick, thorough, and responsive. They did a great job of tailoring the system to our needs and have been easily available with any questions weve had. Recommend them with no hesitation.

Ch
Review №19

Travis and the AV Connect team are great. Easy to schedule, have great suggestions and know what they are doing. I dont have the typical set up at my house, and they were able to research it, figure it out and give me a great media. I will continue to use them for a long time. Great guys!

Al
Review №20

Travis is super helpful and responsive! I moved last year, and moved my automation system with me, but I hadnt been able to update all the programming. He came over and set up the remote, lighting, keypads, and updated all the systems. I forgot how much I missed having this! Highly recommended.

Ab
Review №21

AV Connect did a great job at my home. I used them for 2 set-ups this time, but have had them out 3 other times over the years. They arrive on time and everything was done properly.

En
Review №22

Great experience from start to finish. Travis was flexible and got over to my place quickly to take a look and get me an idea of what could be done. He was very responsive as we figured out the details and worked with my schedule perfectly. The installers were very nice, very accommodating and worked quickly and cleanly..even with my animals crawling all over them. The work was top notch, they had the materials and skill to do exactly what I needed done.I had BEST BUY out previously but they wouldnt drill, they wouldnt run the wires behind the wall and I basically paid for nothing.If you want the work done correctly, professionally and want to have something that will look great for many years to come..skip the geek squad and call Travis. You wont regret it.

An
Review №23

Weve used Travis and his team multiple times and are always very pleased. His team is professional, courteous and they are detail oriented. Theyre great to work with.

Ro
Review №24

I cannot say enough about Travis and his team at AV Connect. He took on our relatively small job (hanging a TV and running wires) and have us a great experience. My wife and I were in a rush to get the job done and he and his team were able to fit us in over the holidays. I highly recommend this company and will be using them again in the very near future.

Sa
Review №25

The AV Connect team did an outstanding job installing the projector, screen, and speakers in our office. Their expertise is unmatched in sizing up whats needed and explaining it clearly. Prices were very reasonable and the install was quick. I highly recommend AV Connect for commercial office installations. - George P Johnson Experiential Marketing, Austin, TX

Wa
Review №26

The guys did a great job. They were professional and friendly and showed great attention to detail. What was most impressive was to see them solve the inevitable problems that arise in every project.Kurtis and Nate are the best. Thanks guys!

So
Review №27

Highly recommend them. Answered all my questions and fixed what was needed.They respond right away . Excellent customer service.

Ri
Review №28

Ive utilized AV Connects service several times during the past two years. Each time they have been prompt, knowledgeable, professional and competitively priced. I will use them in the future without hesitancy and Ive recommended them to my friends. Keep up the great work Travis and team!

Ai
Review №29

I posted a review given some hiccups in the process. Nate the sale person was able to connect with me quickly and resolve it. I wish it was smoother the first time, but the team cared the outcome and reached out to solve the issue.

Do
Review №30

AV Connect has completed two jobs at my home -- one in November and that went so well that I had more done in December. The entire crew is very professional and knowledgeable, arrived on time, and worked throughout the day to complete the job on time. Bids are given in a flexible manner so you can choose your budget from some options and those components and the fit and finish of their work is top notch. Both the electronic components and infrastructure that they procured and installed throughout my house continue to work perfectly since the moment they left (Time Warner is zero-for-three, for instance). I will definitely choose them again when I need something done related to my home IT infrastructure or entertainment infrastructure! Easy to use for the kids and everyone in the home.

Mi
Review №31

We hired AV Connect to install 10 TVs for our private arcade facility. Kurtis was prompt, courteous, and professional every step of the way. He was able to work within our budget to produce a spectacular end result that we are very, very happy with. I would highly recommend these guys to anyone in need of AV/home theater installation work.

C
Review №32

From start to finish, I had a great experience with AV Connect. Nate and Travis agreed to help me out by doing a small job that I could not find anyone else to do. The team called before my scheduled appointment time to let me know that they were running a few minutes late. They then did a fantastic job installing - finishing in less time than estimated, and without having to make any holes in the wall that would require patching. The floor was vacuumed and all trash removed. Highly recommended.

Fr
Review №33

This company is over the top! We purchased a theatre system from them 24 months ago and just recently moved. They were so great to add us to their schedule to get our theatre system dismantled and then worked with us to reinstall it at our new home. What impressed me today was that they even asked if it would be okay to roll out our new carpet one the wood floors before they did the acoustics check in our house. They wanted the sound to be exactly as we would experience it before they made the final adjustments. Definitely FIVE STAR service! Thanks AV Connect.

Da
Review №34

I can highly recommend this company as we have had them work on our last two properties. Both homes were older and full of challenges. We had them bring the homes up to date with current wiring and install all of our flat panel TVs.Travis and his team did a great job! Thanks AV Connect!

Je
Review №35

Travis and his crew did an excellent job on my home theatre. I could not be happier with the quality and look of the job. I do not have extensive knowledge of home theatre equipment. The AV Connect team made great recommendations for equipment which have met my needs perfectly. I also had Travis hang a TV on my living room cabinet and they did a flawless job. I highly recommend Travis and AV Connect for any home theatre job. They really know their stuff.

Br
Review №36

Did a complete home automation and electronics package with AV Connect on our new home in Lakeway. They are very knowledgeable and beyond helpful. I worked with Nate on the sales side (Very responsive), Kyren (he is awesome!) on the install, and even Travis the owner was always available to assist with my questions on our job. As a business owner myself, I prefer to spend my money locally, and support good local businesses, and AV Connect did a great job making our home perfect before we moved in. I would highly recommend.

Do
Review №37

AV Connect has my house all hooked up for the sound I enjoy so much. Kyren, Garrett, Greg and Cory came the first session. With four of them here, they made a very quick job of it. They are professional, very neat (that matters to some of us) and didn’t leave until I was comfortable with the operations. Kyren and Garrett were back today to make a few modifications and some additions. Again, I am a very satisfied customer. We would highly recommend AV Connect.

Ja
Review №38

AV connect were prompt, professional, friendly, knowledgeable and did a great job. They are without a doubt the best contractor weve had - for any type of work.Well certainly be using them for our future AV installation needs.

Ro
Review №39

Fantastic experience. I shopped around Austin to find someone who could do a large job (home theater, entire house sound system with connection to existing alarm system and closed circuit video) but have a personal response. The first several that I interviewed only spent maybe 1/2 with me and were quick to give me a quote. However, Kurtis spend more than 2 hours listening to my ideas, walking me thru the options and graciously adapting to what I needed. His team put in the system with very little family disruption. But more importantly, he and AV Connect have been there after the sale to come back to my home and make adjustments that were needed. Because of this, I then had him come to my office to do fix some work that had been poorly done by a previous installer (whole office sound system). Once again, minimal disruption and excellent results. I then brought him back to our home when my wife wanted to add on more AV connections in other rooms. When I begin on our pool installation, I will have Kurtis and his team do the outdoor music system for us.

La
Review №40

Nate and his crew did an awesome job in a tricky space to get my TV mounted, speakers mounted, speaker wires and some network cables run in my house. They even fixed some cross-talk on a network cable Id amateurishly installed myself! Friendly, clean, and Nate was great at walking me through the options. Definitely recommended!

jo
Review №41

I had the AV Connect guys mount a projector, route speaker wire, hang speakers and route some ethernet lines. They gave me an estimate of about 8 hours, but they finished in 4.5 hours! The guys were professional and did exactly what I needed. The projector looks awesome, you cant even see the wires! Very pleased, will definitely use AV Connect again.

Ja
Review №42

I just wanted to say thanks to Nate and Kyren for their exceptional customer service and support. They are a top rated firm for a reason. I have read many reviews of the top AV firms in Austin and I was really impressed with what others had to say about AV Connect, so I gave them a call. Nate took time out of his day as he was headed out on vacation to come to my home to understand my pending needs. Kyren then came out to my house as scheduled and on time and could not have been more professional. I am looking forward to working with them again! Sincerely, Jason B.

Ga
Review №43

Travis and his team installed a home sound system (with outdoor speakers) and mounted tvs for us, including on our rock fireplace. Excellent products and professional installation. Service after the fact is also great. Highly recommend.

pa
Review №44

Great technical competence and knowledge. Easy to work with, highly responsive. Provide excellent follow-up and support. Readily resolve any system questions.

Do
Review №45

Weve been working with Kurtis and his team for the last 10 years.Hands down, they are the best Audio/Visual company in Austin!Always on time, very professional and worth every penny.

Tr
Review №46

Travis and his team were notified VERY late for our installation/setup b/c the cabinet company had scheduling issues. A short 24 hour notice and they still managed to come out and get everything installed in 2 hours on a Friday afternoon. The guys stayed to make sure everything was working perfectly before they left and were super nice about everything. They left no mess behind and did an amazing job. Ill definitely be keeping in touch with AV Connect for my future home audio needs.Thanks AV Connect!

Ch
Review №47

The AV Connect crew is awesome! They are very professional and know their tech. Kurtis is a great Project Manager and Kyren and Greg did a great job installing and hanging my 75 tv. They even made on site modifications to the mount to make it work for the space. Smart dudes, quality service. I plan to get the rest of my surround system equipment from them.

Al
Review №48

AV Connect is a small business in Austin that specializes in theatre and audio systems. We purchased an expensive system for our home and have been very pleased with the level of performance and customer service. If you buy with AV Connect, you can be rest assured that your investment is well looked after.

Da
Review №49

Ive been using Kurtis and his team ever since my original AV installer left town about 5 years ago. They have worked on both an Elan Home and RTI system for me and the work is always done well and reasonably priced. Ive recommended them to several friends and everyone has been pleased. Cant go wrong with AVConnect.

Wi
Review №50

Ive used to feel that Control4 was one of the best home automation products with the worst installation support on the planet after poor experiences with two other vendors. Finally found AV Connect through a strong recommendation and have been extremely happy ever since.

Sc
Review №51

We used AV connect to install our wifi network, multiple TVs, Sonos and Roku. They are great to work with and always follow through to make sure everything is done right. We will be using them again on future projects.Used them again on another project, perfect as usual. Always available by phone when I have questions after install. Excellent company!!

Ch
Review №52

Kyren and Greg did a great job of installation and set up of our home theatre. Excellent value and customer service.

Le
Review №53

Travis and his team are responsive, effective and quoted considerably less to install custom studio monitors in our offices on Bee Caves. Set up was not conventional; they were somewhat reluctant fearing we had unrealistic expectations. They suggested a competitor by name! AV Connect, came, delivered and left. I had to chase them down to thank and attempt to pay them in advance of a mailed invoice. They dont know how qualified, competent and competitively priced they are. Bravo!

An
Review №54

Nick and Kyren did an amazing job today installing our surround sound!!! I highly recommend them! Super clean, fast and very knowledgable! They went the extra mile to make sure we knew how to operate our system through the remote and a phone app. Thumbs up!

Sh
Review №55

I have never received better service from anyone in my entire life nor met two of the best technicians EVER! Our two techs names are Kyren (project manager) and Garrett. They moved a 52 TV into another room and installed this plus installed a new large screen TV, speakers and corrected two previous installers errors in our fam room. Our woofer was not even working and now it is! Our sound now is amazing! AV Connect installed another TV on the wall for us a few years ago which was a perfect job and these two men did another excellent / perfection job for us! They were most helpful, kindest, and extremely patient with my husband and myself. They are the best! AV Connect also returned our phone call quickly and scheduled our install the next day! I cant say enough about them. Thank you AV Connect, Kyren and Garrett. Very top notch and professional

Ca
Review №56

AV installed 3 TVs, mounted them on the wall, and connected all the devices without a hitch. They were very efficient, personable, and extremely competent as they went about their tasks.I have had a number of Audio visual tasks done in the past, but none were handled as professional and with great care as this job.I highly recommend AV and will use them as needed on any future projects.Sincerely, Carl R. Cramer

Ja
Review №57

Had AV connect install three pair of in-ceiling speakers, a handful of receivers, a soundbar, and run my TV wiring through the wall. I thought about doing it myself, as I like to think Im not a total moron, but decided I should probably let the professionals cut holes into my ceilings and walls.Best.Decision.Ever.I talked to Travis about my options and the best way to accomplish what I was trying to do with a particular budget in mind. He gave me plenty of options and his professional opinion, and we set up the install.Travis and Kyren arrived quickly and knocked out the installation efficiently. What would have taken me a day, if not more, took these guys a couple of hours. Everything came out looking and sounding exactly as advertised.Great experience with AV Connect. Id use them again, and have referred a handful of friends to them that have all had similar experiences.Thanks yall!

Je
Review №58

Travis and his team provide excellent guidance on what to use and why then back it up with tremendous installation and support. I highly, highly recommend AV Connect!!!

Ne
Review №59

AV connect is extremely knowledgeable and always stands behind their work providing an excellent value

Ja
Review №60

Aron and Frank were fantastic! Prompt, professional and great at all things AV. I can’t recommend them highly enough!

Ca
Review №61

Ive had AV Connect out for two jobs since I moved to Austin last year and each instance has been professional, knowledgeable and equally important, AV Connects customer service has been there before and after installation.Nate scoped my first project in March after a meeting at my home and his solutions more than met my requirements and budget including installing my home theatre, expanding the audio into the bedrooms and office and adding another mounted television in the guest bedroom. Kyren and his crew worked quickly and did a clean and professional installation, completing the extensive project in a day.This week Kyren came out to install new AV equipment and integrate the new components into my Control4 system. Kyrens technical competence and problem solving skills got the job done quickly, exactly as Id hoped and exceeded my expectations - which pretty much summarizes my AV Connect experience! Big thumbs up!

Bi
Review №62

Great work and creativity from Travis and Kyren!

Ba
Review №63

Recently had the AV Connect team out to relocate TV above fireplace, install Sonos surround sound system and outdoor Sonos speakers. I couldnt be more pleased with the process. They came out and walked through the job in detail and recommended that the Sonos system would be ideal for our situation. The service was scheduled quickly and the installation process went smoothly. The installation is extremely clean with no wires showing and everything worked great. The Sonos system setup was easy and getting familiar with the software interface simple. I wanted to wait a couple of weeks prior to writing the review to see how the system performed. It is great! I would highly recommend AV Connect to anyone.

Sr
Review №64

I have been extremely impressed with the professional job that AV connect did at our home. We were looking to hire someone for a home theater installation and as is the norm nowadays requested quotes from a number of companies including AV Connect. Nate is a great ambassador for AV Connect. I would like to commend Nate for taking the time to explain to us our options for the installation. Nate was very forthcoming in letting us know the costs associated to the options we were presented with. He also took time to explain to us the differences between the various pieces of equipment. We requested for an urgent installation because we wanted to watch an important tournament on the big screen. Nate went out of his way to expedite the equipment for the installation. The installation team (Kyran and Greg) arrived on time and did a professional and thorough job on the home theater installation. Kyran came back the next day to explain to us how to operate the system. I contacted Nate when we were experiencing some lag in controlling the channels of Uverse, Nate immediately stopped by to assist in addressing the same. Nate also sends us regular reminders on software/firmware upgrades. I highly recommend AV Connect LLC for home theater installations and would like to especially thank Nate, Kyran and Greg for going above and beyond.

Ti
Review №65

I couldnt be more impressed with Nate and our friends at AV Connect. My initial contact with them was actually in the Spring of 2015 (1 year prior to service) as I was considering installing some outdoor speakers and obtaining quotes, etc. The time wasnt right for our project at the moment but Nate was very considerate to let us know when we were ready, he and his team would be happy to honor the quote and complete our job. With this in mind, my prior experience with his diligent customer service and quick follow-up, not to mention cost-effective, creative solutions for my patio won out... it was an easy decision when we were ready. I reached out to Nate to give he and his team the green light on Monday and they arrived the next day to complete our new patio project (Bose Free Space outdoor speakers (4), powered by Sonos Connect Amp, and 48 outdoor tv mounted w/full motion mount). This project was done very efficiently and cleanly over 1.5 days with no interruption to our household in the slightest (workload consisted of time-intensive wire burial/trenching/attic installation for wiring/components, etc). We couldnt be happier with the result and professionalism exhibited by the entire AV Connect team. I can effortlessly select my music via our Sonos smartphone app which houses all my music services such as Spotify, Pandora, Amazon Music, and SiriusXM with the click of a button... I even had the team figure out a way for me to enjoy the TV audio over my outdoor speakers so I never miss the action/play-by-play commentary while watching sporting events. Great job guys, I really appreciate it! Special thanks to Nate, Greg, Travis, Kyren, and Travis.

Ch
Review №66

Travis is awesome to work with and he and Kurtis know their stuff. They offer a great price and have great experience and professuonalism that comes with it. I am in the process of building a new house in Steiner Ranch, called them on Friday saying I needed the whole house wired by Wednesday of the next week....they had it done by Tueasday and we are talking while house audio, home automation and structured wiring. Everything was zip tied and very organized. Travis did my parents house as well and was done perfectly. I will be a customer for life. Forget about the other guys like Modia, Best Buy or Frys.....stick with these guys.

Ly
Review №67

We had a simple job request to mount our TV to the brick above our fireplace. No gaming consoles, no home theater equipment, just a TV and some wires. Travis and Nate didnt laugh at our caveman setup and didnt try to up-sell us on things we werent in the market for. What they DID do was explore solutions to our situation (a fireplace with no flue, for instance) that we were happy with. They settled for nothing less than perfect, and Nate even spent time releveling the TV so it looked right above our not-so-level mantle. All in all, if you choose AV Connect, youre going to be dealing with perfectionists who want the best for your needs and will take extra steps to make sure you get it. Theyre efficient, honest and do a great job cleaning up before they leave the house. Thanks, guys!

Information
67 Photos
67 Comments
5 Rating
  • Address:8500 Shoal Creek Blvd STE 105, Austin, TX 78757, United States
  • Site:https://avconnectonline.com/
  • Phone:+1 512-354-2099
Categories
  • Home theater store
  • Audio visual consultant
  • Home automation company
  • Home cinema installation
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible car park:No
  • Wheelchair-accessible entrance:No
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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