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Pointe Pest Control
1723 Simms St STE 203, Aurora, IL 60504, United States
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Pointe Pest Control

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St
Review №1

Fantastic customer service. Austin called ahead to let me know arrival time and he was on site exactly then. Very thorough spray and detail, as well as helpful education to what he was using and how it performed. Very pleased with this company and their expert team.

Mi
Review №2

Have recently been dealing with some ants getting into the kitchen. Ryan was very thorough in looking for the source of entry, placing baits inside the home as well as spraying around the house outside. He gave me information on where they were coming from as well as to let me know that if they continue to be an issue after five or so days to call back and he would be out again without a charge.

As
Review №3

Ivan did a wonderful job, we needed a spray inside the house and have a young child and a dog he made sure to explain the products he was using and used safe products for our household. He explained everything that he had done to treat our spider issue and even gave an explanation to why we have an influx of spiders about. Very knowledgeable, efficient and professional.

Tr
Review №4

David does a complete and thorough job. I love that he also takes care of the spiderwebs in and outside. We highly recommend his services. Tracy and Edward Prell

Al
Review №5

Ivan was a fantastic help. We use Pointe for silverfish, centipedes, and more bugs that love moisture since our home doesn’t have great ventilation. He was extremely professional during his visit, and very knowledgeable regarding what pest control preventive items he chose to use for our concerns. He listened while I explained our issues and provided great feedback in return. Most importantly, he remembered all of my hot spots in my house to where the bugs appeared most. He was SO DILIGENT.. I cannot stress enough, extremely diligent in the entire house AND outdoors to ensure he covered all possible entry spots. He used pest control that is safe for our pet which is great - not to mention, our centipede and bug activity has decreased by 99 percent I highly recommend Pointe and if you get Ivan as an associate, you’ll be very lucky with the great care he takes to get the job done. Very trust worthy and this is why I use Pointe. Thank you Ivan!!!!!!!

Jo
Review №6

Very professional and polite. I have used Pointe for a couple years now and have never had a service issue and the bugs have stayed away. Good value

de
Review №7

Adriane was incredible thorough and knowledgeable. I explained what my expectations of the treatment was and he explained in detail what he would be doing to meet those expectations. He has been the most thorough, kind and customer service oriented person I have encountered with this company. I may give it another try next year if there are more like him when using this company.

Jo
Review №8

Tim showed up on time and handled himself in a professional manner. He removed dozens of spiders/webs and also found two paper wasp nests that I had gone unnoticed. The quality of work far exceeds the cost. It’s a good value.

Sa
Review №9

This is my first time using this business. I decided to contract them for the year after reading many great reviews. Recently moved into a new home a month ago and noticed an exaggerated amount of spiders outside the property. Today was our initial visit and Miguel was great! He was very thorough with explaining everything and gave me an update once he was done. No treatment was done inside the house because I have pets that need to be introduced slowly so I didn’t want add any additional stress and he completely understood. Hoping the treatment works for the outside and we’ll see if additional treatment is needed next month hopefully.

So
Review №10

My experience with Pointe pest control has been great! We had the help of Ryan. An absolute professional! He went above and beyond to meet are needs. Thanks again Ryan!

Ja
Review №11

Miguel was friendly, professional and efficient. Easy to talk to and explained his process nicely. Feeling good about the service he provided. Would recommend to anyone looking to ward off creepy crawlies from their home.

La
Review №12

We have had nothing but pleasant experiences with Pointe Pest Control! We recently bought our first home and wanted a pest control company to come out periodically to treat both inside and outside our home. A technician will also come out in between quarterly service treatments should any issues arise (lots of ants in your home, wasps/hornets nests appear, etc.). We also opted to have a mosquito treatment as the mosquitos are plentiful and relentless this time of year in our area. We are pleased with the quality of service.All the positive reviews are consistent with our personal experience. The customer service reps are kind, informative, and very helpful. The technicians are also kind, punctual, thorough, and super polite. We will continue to use Pointe Pest Control and recommend others give them a try as well!

Me
Review №13

Ivan was very informative of everything that he was taking care of and how it works. And knowing that Pointe will come out of there is ever an issue is very reassuring.

Al
Review №14

I’m leaving 4 stars instead of 5 because I cannot attest to the effectiveness of the treatment yet. They were super quick, professional and on-time. Customer service was kind and responsive too.

Ro
Review №15

The BUG TECHNICIAN was very knowledgeable and answered all questions I asked. Have been very pleased with this company.

Me
Review №16

We use them for routine spraying to ensure pests are under control and they are awesome! Come out whenever needed if we find something lurking on our almost acre we prefer be addressed! Great at keeping the insects and wildlife in the wild vs. our living spaces!

J
Review №17

These guys are all fantastic. Today was Ryan and very thorough and helpful!

Ja
Review №18

Ivan was great. Professional and informative. Loving this service.

Ni
Review №19

Just had our first treatment and was blown away by the experience. I called yesterday around five pm and Jacob arrived at two pm today! I showed him our biggest problem areas and he tackled the rest. The best part is that he was super accommodating with our WFH situation, he called to give me a heads up on arrival and remembered to call before coming inside so my dogs didn’t lose their mind. He was thorough in explaining what he was doing and what else needed to be done short term and how to make sure my dogs didn’t get at the chemicals before they dry (just to be extra safe). Fingers crossed bugs stay gone because I’m very happy with Jacob and team!

Ja
Review №20

Jacob has been servicing our new home for about 6 months and has already been immensely helpful. Knowledgeable, friendly, and has our best interest in mind. Even passed along helpful info about our home, unrelated to pest problems. We’re so grateful for Pointe and their team!

Ev
Review №21

We were extremely pleased with the service we received. Our technician was able to determine the cause of our rodent problem. He was very patient and helpful and we’re thankful for his concern as well as his suggestions to alleviate our rodent problem.

Je
Review №22

Pointe Pest Control and their service technicians are wonderful! They are polite and knowledgeable. If we have an issue, they come and take care of it quickly. Their quarterly inspections keep my home insect free! I cannot say enough about this company!

J
Review №23

Technician was good. We had to call the company back to get them to come out sooner as we had aggressive bees. He was farther away, but agreed to come out sooner. He was able to directly spray the nest, so the bees are already dropping.

Do
Review №24

My technician Miguel was great. Friendly and professional. He even tried killing a spider while he was spraying through the house. Thanks again!

Ka
Review №25

Using Pointe Pest Control has always been successful. They are the company you need if you want everything taken care of from initial application to reoccurring maintenance. My Rep knows everything about my house and makes sure to follow up on areas we discussed prior. They even know the pets I have and makes sure every solution they apply won’t harm them. They will always have my business. I highly recommend.

Su
Review №26

John was great. On-time, professional and knowledgeable. He took his time explaining what was going on, how he was going to remediate and what to expect next.Hopefully I never need their services again, but if I do I will for sure call Point Pest Control, and ask for John.

Ci
Review №27

Don is the best, received a call advising he was on the way which I really appreciate. Great service, always professional and helpful. I highly recommend using this service

Ke
Review №28

Service is amazing. Answeted all of my questions and very friendly.

Ca
Review №29

Nick is dedicated to helping us keep mice out of our basement. Hes very helpful and professional.

Co
Review №30

The service provider is consistent and responsive! Albert the technician was very thorough. He explained the frequency my services need to be performed and what I should expect! Ask for Albert he is amazing

Li
Review №31

We just had our first treatment done. Our main concern was wasps in the backyard. They were on time and very knowledgeable. Explained the process and product. Looking forward to using this service throughout the year.

kr
Review №32

Xavier performed a wasp nest removal on our property and was very courteous and thorough. I would recommend Xavier and Pointe Pest Control every time.

Da
Review №33

Xavier M. was our technician. He was very thorough, patiently answered our questions, and was very professional. He did a great job.

Ke
Review №34

Great team! Very friendly and thorough. Got the job done

Kr
Review №35

Austin was amazing helpful assisting to save a baby bunny he found in our window sill. He was so helpful and kind. Great service!!! Thank you again Austin!

Da
Review №36

We’ve used Pointe for over almost two years to keep bugs away from our house. They are very professional and easy to work with. They’ve also been quick to respond if we ever need a spot treatment

Ka
Review №37

Miguel was prompt and professional. He listened to all my concerns and provided thorough indoor and outdoor service. Ive used other well known services in the past and never received the amount of treatment I did today with Pointe Pest Control. Looking forward to the results! Thank you!

Ja
Review №38

Adrian made sure the yard was taken care of in a timely fashion. Now we will be able to enjoy spending time outdoors for the latter half of summer. Thanks Pointe Pest Control!

To
Review №39

Great customer service and great techs that come to the property. We originally called for ants and random bugs. Pointe has a yearly service where they come out quarterly for treatment but will come back whenever there is more activity. Yearly service covers all household pests. Definitely recommend.

Se
Review №40

Super professional, always on time with a courtesy call. They were able to help us with ants, silverfish, and bees. Many other companies have tried to sell us service, but we decline because we have been happy with their service.

Ma
Review №41

Great company. Great staff!

Al
Review №42

Miguel was fantastic. Very polite and thorough. Top notch service!

Ma
Review №43

Technician was personable, asked good questions about our needs. He waited 10 mins while we drove home from a farmers market trip! A great representative and we will continue to use this company’s expertise.

Jo
Review №44

We have mice and we got it under control with Pointe, but then they came back. With this visit, we identified another nest! This team is thorough and helpful and gives great tips on next steps. Haven’t had any other pests in the house.

Sa
Review №45

We use Pointe for outside routine maintenance. Living on a wooded lot, and having structures cob webs form, etc and they do routine spray 4 times a year. Happily have used them for 14 years

Cy
Review №46

Moises from Point Pest is outstanding. He is very attentive and does a great job. He really brings value to their service. HIGHLY RECOMMEND!

Mi
Review №47

Pointe Pest do an amazing job. Theyre knowledgeable, friendly, and professional. Ryan went above and beyond my already high expectations today when helping remove a wasp nest. Highly recommended!!

Ma
Review №48

I was very happy with the service! He was very informative and helpful. Definitely recommend!

Ci
Review №49

I am so pleased with the service from Pointe Pest Control. I had a terrible wasp issue and they were able to take care of it. Each time they come they are so thorough and professional. Today Ivan was my technician and sprayed in my basement.Very pleased

Ch
Review №50

Moises was a pleasure to deal with and took the time to answer my questions. I really appreciated that he also wore booties when entering my house! Did a great job. Thank you.

Cr
Review №51

Always professional, on time and easy to work with. Each tech that they send out is super friendly to do our service. Always recommend them to people in person and will continue to do so. They have good ratings for a reason.

Ja
Review №52

John was great! Technicians are always professional. friendly, and on time. I’d repeat service is needed due they come back right away and included in initial/quarterly service.

Xa
Review №53

Service was completed as scheduled and the technician was very courteous.

Sa
Review №54

Miguel came to our home and performed the service professionally and as expected. Thank you for being thorough & reliable! :)

De
Review №55

I have used them for years! Professional and on time! Never an issue. Love working with this company.

Ph
Review №56

Our service was superb once again. Prior to using this service we were plagued by mosquitos, particularly at dusk and dawn. Being outside was extremely unpleasant. Pointe Pest Control completely solved our problem. Our technician, Adrian, was very polite, professional and proficient. To sum it all up, we could not be more pleased with our mosquito-free property!

Ma
Review №57

Two very professional young men came to my house for my scheduled mosquito spray. They told me what they were doing, asked if I had any questions, and reminded me to stay off the lawn following the application. And they confirmed when the work was complete. Nice job.

Ma
Review №58

Very professional service. They are very good about notifying when the service is started and when it is complete. The representative was courteous, willing to answer any additional questions or concerns.

Ta
Review №59

Austin was the best we’ve had. Recommend him every time. Thank you!

DJ
Review №60

Ivan our technician was awesome! Very knowledgeable and professional. I would highly recommend using Pointe Pest Control!!

Ma
Review №61

Really great service from John Piel he explained everything to me and answered all my questions.

To
Review №62

Ryan was very helpful and thorough today, esp addressing the rodent and insect issues we discussed. He was very knowledgeable and energetic in treating those issues, making him exceptionally recommendable as a Pointe Pest Control representative.

Le
Review №63

Pointe Pest always delivers the highest quality service with dependable, courteous, and professional staff members. They always do an excellent job - we could not be happier!

Ra
Review №64

Tech who came out was very nice, professionally dressed, and knowledgeable. He thoroughly checked the yard for rodent damage and informed me of assessment. He even brought in the bins from the curb!

Br
Review №65

My husband and I have been using Pointe services since weve moved in. Whenever we need a service, theyre here. Everyone Ive worked with has been friendly and professional. Great service!

Li
Review №66

Adrian arrived promptly and was very professional. He performed our mosquito service; he was efficient and thorough.

Na
Review №67

We bought a package with Pointe Pest Control in a moment of pure desperation. A lot of businesses wouldve taken full advantage of us and provided less than satisfactory services, but not Pointe Pest. They have been responsive and reliable and worth every penny!!

Ve
Review №68

Matt was super professional and explained everything really well! Thank you so much for this pleasant experience of an unpleasant cause.

Se
Review №69

Super responsive!!! Ryan was quick and professional. Highly recommend.

Ja
Review №70

Xavier was on time and professional. I appreciate that he took the time to explain everything he was doing, inside and outside of my home. I recommend Pointe Pest control to everyone!

Ti
Review №71

Genssie was great..he was very professional and explained everything well. I appreciate him and Pointe Pest Control serving our home.

An
Review №72

Pointe Pest Control have been to my house several times now and have always been very professional and thorough. This last time they came out and found a hornets nest in one of our bushes and quickly eliminated the nest. They also sprayed the bushes to discourage any future hornets activity.

Mi
Review №73

World class service. Fast response, and very professional. 10 out of 10!

Na
Review №74

This technician did a good job today and before. We are satisfied and happy.

Ma
Review №75

Great Service ! John Piel took care of all of the areas that I had a concern with. Very professional and attentive to detail!

Al
Review №76

Great service and always on time. Any time I had a problem with pests or bugs, they came out in a timely fashion and fixed the problem.

Ma
Review №77

Ivan the technician was very informative and pleasant. His knowledge of pest control is awesome, and left me with the feeling that we were in good hands

el
Review №78

Don was extremely nice and professional, let me know if everything that was going on!

Ma
Review №79

Jacob was very helpful and addressed all the issues I was having. I would strongly recommend Pointe Pest Control based on his courteous assistance.

Be
Review №80

Moises was great! He arrived during my appointment window, explained what he would be doing and how we need to maintain it, and wrapped up everything quickly.

Ro
Review №81

Couldn’t be happier. Have been using their services for years now. Would recommend them without a doubt for any pest concerns!!

He
Review №82

Xavier did a great job eliminating the ant issue at my home and locked the gate back up to prevent my dogs from escaping.

Ka
Review №83

Ivan from Pointe Pest Control was very informative. He explained things thoroughly to me and was clear on telling me what next step and expectations should be. I would definitely recommend Pointe Pest Control.

Pa
Review №84

Eddie is the ⭐️BEST⭐️. Very dependable, efficient, informative, and very friendly.

La
Review №85

The technician was prompt, courteous and thorough. Great first experience!

pa
Review №86

Very professional and courteous service by Aaron, and the treatments we have had performed were very effective.

Mi
Review №87

Always professional and on time. They always make sure our questions are answered before they leave.

La
Review №88

This company does not disappoint! Moises found 2 places were the mice can be coming in and plugged one of the holes. He also told me what I needed to do to fix the problems. He listenedto what was going on and knew what we needed. Thank you !

J
Review №89

Aaron was very polite. He was a new technician to my home. I wish Pointe had better consistency as in years past. He performed quarterly service of spraying for pests inside and out, dewebbing, etc and checked the bait trap for mice per my request. He added copper steel wool to potential points of entry and explained everything he did. My only complaint is that I noticed on my emailed invoice today that they raised their prices and did not tell us. This also happened in 2019 when they had a price increase. Their response back then was that corporate sent a notice out to all customers. We never got anything. It’s a few dollars, which is reasonable. But the fact this is the 2nd time they have raised prices with no warning or explanation leads me to question Pointe’s integrity and honestly to loyal customers.

Ji
Review №90

Ivan did a great job very thorough very friendly professional five stars

lt
Review №91

I requested morning service and technician called me first thing in the morning to tell me she was on her way. She arrived promptly, asked questions before the application, and let me know when she was finished. Couldn’t have been more timely or considerate.

Sh
Review №92

John does an amazing job of respecting your time, confirming the appointment, thoroughly examining and addressing concerns.

Be
Review №93

They are the best. Professional, Friendly and get the job done! Kevin is the Best!

St
Review №94

Pointe Pest Control has the most courteous employees that take incredible care of the customer. I would highly recommend!

Ja
Review №95

My Technician was very knowledgeable and pleasantI would definitely recommend Tim at point pest control

Kr
Review №96

They were great! Very professional, took their time and eradicated the problem! I would def use them again!

as
Review №97

We’ve had Pointe Pest for over 2 years now and they’re great. Ryan is always so great and nice, would definitely recommend their service!!

Ca
Review №98

Ryan showed up on time, wore a mask and booties while inside and was polite and courteous. Very knowledgeable about what was going on with my yard.

Ro
Review №99

Excellent, friendly, professional service by Donald Deaton! I highly recommend them and am thrilled to support a local business!

Da
Review №100

Lyle was great! He was able to treat the issues we had and find entry points.

Information
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100 Comments
Rating
  • Address:1723 Simms St STE 203, Aurora, IL 60504, United States
  • Site:http://pointepestcontrol.net/aurora-il/pest-control
  • Phone:+1 630-445-0278
Categories
  • Pest control service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
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