My booked movers canceled our move two days before they were suppose to come leaving us stranded. Every mover was booked. By luck Jennifer answered my email at 9 at night and was able to squeeze us in even though they had a tight schedule. The guys were fast, smart, good humored, and were extremely careful with our large house move. I love the fact they list their pricing right on their website and cover so much detail. Thank you Jennifer, Kevin, Dave, Joe, and Jay.
We moved yesterday. Reliable went far beyond our expectations. This was a positive experience from the estimate all the way thru the move. The staff was friendly and professional. We had a lot of antiques. Everything was wrapped well. Not to mention we had two safes and a great deal of heavy items. The owners came out gave us a estimate noting all that was being moved. Highly recommend this company 100 percent.
Reliable Movers did a great job with our move today! We had a very positive experience from connecting with the office to schedule the move, them meeting our request for proofs of insurance and the actual move. Good quality service all around at a competitive rate.
Do not hesitate to use Reliable Movers. Knocked it out of the park with value, professionalism. The guys were top notch- knew their stuff. Cautious with everything, but with the antiques they were super-extra cautious. Responsive to needs. Quick too. Cant say enough good of about them.
In this pandemic era, everything is reactive, particularly employment and locations. Living and working in NYC now has a different reality. A family member had to relocate at last minute notice, and Reliable Movers rose above the expectations. With barely 6 hours notice, Reliable Jen arranged a Same Day Pickup. I cannot praise them enough, and the staff is so cordial and efficient, totally customer oriented. Refreshing experience in this day of customer disappointment. The name Reliable Movers says it all. Call them. You will be amazed.
This company is great! I moved twice in 10 months & used them both times. Super friendly, helpful & fast! I highly recommend them if you’re planning a move.
Appreciate the work this team has done. First moving between states and then locally. Always on time (or early!) and always efficient. Really appreciate Mike repairing and securing an old piece of furniture too during the process. Highly recommend. No hassle, transparent, reliable.
GREAT experience! moving is stressful and Jennifer, Dave and crew made life alot easier! on-time, focused, fast, friendly, organized, helpful. Thank you thank you.
We used Reliable Movers this past weekend to move my Mom from her long standing residence in Herkimer, NY to Baldwinsville, NY. From the first contact with Reliable they were great, thank you Jen!The two guys they sent to perform the move did a GREAT job, I couldn’t believe how fast they were able to move our stuff … on both ends of the move. Both guys were very polite and professional and took great care of my Mom’s furnishings. I would not hesitate for a moment to use your company again should the need arise.
So quick and efficient!! We had large bedroom sets including 2 loft beds. Movers arrived right on time, dismantled loaded moved reassembled the entire house in 3.5 hrs. Phenomenal service and such a stress relief on us!
I recently moved and was having trouble moving items into the house. I called reliable movers and within minutes Mike was here to help! Great customer service and very reliable! Highly recommended!!
These guys were great. They showed up early, were ahead of schedule on packing, emptied the truck early. They also did it during a conference call that I had to take and they executed flawlessly. This is the third move theyve handled for me. They are great.
Reliable Movers are friendly, professional and timely. I would recommend them to anyone needing a move. Jen and Mike are wonderful people and the delivery personnel are great guys to have on their staff, they were great. I would recommend them to anyone.
Jen and Mike are family owned!They were excellent! Communication was great! I personally reccomend them!Simply put, Reliable. J. Greeley
Good guys and even better movers. prices were good and you could tell they knew what they were doing, packed everything in the boxes like a puzzle.
I would like to commend Joe and Brandon for the excellent job of moving our things in early November. We have a lot of breakable items and they were very careful, patient and professional when moving them. When we unpacked our things we found nothing was broken! We would highly recommend Reliable Movers for you if you need to move!!!
I agree with the previous review saying the dispatch team/management is clueless, but the actual movers are great. I was given a time, they didnt show and i had to call to find out where they were but the message said no one was in the office. They finally called back and gave a new time with no apology, and yet again didnt show or call to give an update. Called them again and was told they would call when they were on their way. Still nothing so called later, and they were almost to the location for pick up which was not my house and thats why I need a notice that they were on their way so I could get there at the right time. Turns out Jen, the manager, poorly planned for drive time from Rochester to Syracuse to Ithaca and didnt account for the driving so they were hours late. She blamed it on a bigger than expected shipment but the movers said she didnt tell them when i was expecting them or else they would have called. They werent told to call me on the way either. So management is poor and had to plan with, but the movers didnt have to communicate amongst themselves about rotating objects in doorways- they were a solid team thinking alike and familiar with best ways of doing things. Took care wrapping my furniture and nothing was damaged.
Great service!Guys were fast and efficient. Arrived on time and worked with our budget and needs.
Wow wow wow!!! Wonderful through out the entire moving process. Joe Kevin and Jay were the nicest guys and super easy and fun to have during our move. They make moving furniture look so easy!
The men were punctual, courteous, responsive,hard working team. I have moved several times in and out of state and these guys were by far the best movers I have had.I was concerned as most of my furniture is heavy and old. But the guys paid close attention to the old pieces and packaged them perfectly. Boxes were packaged neatly and very safeguarded.No sales pitches, no change in pricing. They exceeded all my expectations. Thank you for the excellent service Mike and Jennifer. I will be referring you to my friends and family. --ChuckSorry I forgot to add. I moved from Ithaca N.Y. to Florida.
We had an outstanding experience with Reliable Movers. They were quick, professional and delivered exactly as promised.
Reliable Movers came highly recommended and did not disappoint! Jen and Mike met with us in our home to assess the contents and came back with a quote by the next day. On the day of our move, they sent a team of 6 to load our 4 bedroom home into a truck. What seemed like a daunting task was expertly and efficiently loaded within 2 1/2 hours. The contents were safely delivered to our new home in NC the next day. Kevin and his team were in contact with us during travel to coordinate delivery times, and the unload was as efficient as the load. We highly recommend Reliable!
What a great group of people to work with. They moved me yesterday and II coul not be happier. From start to finish everything was professional, friendly, and very accommodating. The price was competitive, the movers very nice. They were careful with my furniture and moved my 900 pound piano with no issues.
Dave and Tom moved us today and I could not have asked for better care. Things were well packed, wrapped, padded and fastened down. I was especially impressed with their care. Very gentle setting things down. Negotiated narrow stairs with a very heavy item and never came close to damaging a thing. These guys are GOOD !!! Not a worry with these guys on the job.
This move went so smooth and quick. Your staff of movers was on point and very friendly! Look forward to calling you in a few months when we move to Florida ! A++++ rating! Great to do business with!
I am extremely happy with the service I received from the Reliable Movers Team. The moving Team worked together and treated us extremely well. They were polite and hard working and, accurate and made sure they had done everything possible to ensure they did a complete, satisfactory job. I would highly recommend Reliable Movers services. They were great!!
I had the best experience with this move and business. These guys are quick and professional. I like that you can interact with the owners anytime. Its nice to work with small businesses and these guys give you the full works. On time fair pricing nice workers. AAA rating.
Second time in a few months my family needed movers used Reilable first time & so pleased last minute they fit us in again.The price is reasonable & negotiated before move day.The men they employ are power houses they work quickly,efficiently & just a wonderful team that you feel comfortable with the minute you meet them.
Jen and Mike and their company are outstanding. They moved us across country and they were efficient and very professional and they work fast.They stayed in contact and delivered our furniture and all of our boxes right on time. This company is the best and we could not be any happier then we are. Thank you for everything and for helping us in our new home.
We used reliable for a local move, all the guys were efficient, quick and at the same time cautious with our stuff. They have a good team and they move quick. I would highly recommend them.
Your men were quick, courteous, and very kind. They had me packed in 30 minutes, including taking the mirror off the vanity, taking apart bed and taking the hutch off the china cabinet. When we arrived at the new address they were just as quick. Your prices were the best. I recommend you to everyone. Thank you
Just made 2 moves with Reliable ... 100% satisfied. One was a small cross town, the other was big interstate from PA to NY. Jennifer, and the moving crew made everything so easy.
Moving is so stressful and so expensive. we were going from NJ to the finger lakes region and struggling to find a company that was not brokering movers to us. i wanted the movers, equipment, and trucks to all be through one company - and to talk to someone who actually *knew* the staff. i found reliable movers about 10 days before we needed to leave. i spoke to jen and mike directly, worked mostly with jen. she explained everything, was knowledgable and understanding of how chaotic moving during covid-19 had been. i immediately felt comfortable.it turned out the team of movers was very ahead of schedule and could come to me a day early. they called me directly to talk through options, texted me updates, and were communicative upon arrival. everything in our 1-bd apartment was cleared in about an hour. swift! i mostly stayed out of the way, but was impressed. my husband met them at the storage unit and was similarly pleased with how well our antiques and sentimental items were cared for.working with reliable movers meant i was paying a lot more than with some of the nationwide van companies, but i was so much more comfortable talking to a real person and knowing someone i could trust would be transporting literally everything we owned. we will be moving in the fall again to a more permanent home and i will likely be calling jen and her team again.
Mike and Jennifer did everything they promised at a great price.
Very professional and helpful. They were reliable and fast. Would recommend to anybody. Have used several times with the same results
I got a binding agreement and was to be called back “in the next day or two” (that never happened). I called back myself and my binding agreement went up only a mere $2000. I had a very small load going to Florida and they were able to fit me on the truck with another couple heading that way. When I questioned why my estimate went up so much, I was told the couple cancelled. The man and woman should try to keep their stories straight as the exact date that the wife told me the couple was leaving just happened to be the same date the man offered to pick my things up. When I told him that date didn’t work for me, he told me he’d call me back. I was in shock when that didn’t happen (sarcasm). If you want to be jerked around and lied to then sure give them a call. My experience is the wife is much more honest and she was quite friendly and helpful. I firmly believe she tried her best to help. The guy was a total jerk off and insulted my intelligence. Anyone who knows him personally tells me he’s as cheap and shady as they come. I can see they’re all correct. It’s a no from me. I wish could leave negative stars because I would. The guys a loud mouth wanna be big shot. Just say NO! BAD BUSINESS! I will add that yes I do not use my real name on this email however they know who I am. I love how all their previous poor reviews are “people getting back at them” Coincidentally that’s what they accused me of as well. It’s laughable. I’d love to show my phone records as proof.
Called Reliable Movers to have my apartment moved Jenn and Mike came right over to give me a estimate very quickly we did a walk through they told me how much and Boom I pulled the trigger there price was hands down the best I called one other company in town they were crazy priced so I hired Reliable they came week later moved everything out packed neatly in the truck no Damage and shipped it to the other house in know time they are amazing and I will tell everyone in town that I know that is ever moving to use reliable movers thanks guys.
Movers were amazing I had hired another moving company and they couldn’t get the job done. These guys came and really helped me out of a jam and fit me right into their schedule the next day. Everyone who came was super nice !! They knew what they were doing so I had no worries about my stuff being damaged. They will be my first call my next move!!
These guys are absolutely incredible. The high quality of work and the quickness make them the best deal in town, hands down. Ive had sub-par movers in the past and I highly recommend not chancing it. These guys will take care of you. Very impressed!
I got multiple quotes for our two part move ending in Tampa Florida. Mike and his team delivered the best pricing and options so we went with them for our moves. The owners Mike and his wife Jennifer were quick to communicate and answered our numerous questions and eased our worries of getting bad movers. Our last movers 9 years ago still gives us nightmares.Our move consisted of packing the entire house and moving us to storage then moving us to Tampa. Our house had sold faster then intended in Camillus and our house in Tampa was not finished due to construction delays.Jennifer, Jessica, and Jay packed our entire 4 bedroom home in one day. This would have taken us weeks. Yhe next day the men came and packaged our furniture and put it into storage with great care.Our builders finished work early and i called Mike to see if he could bring our stuff down before the set date of November. Without missing a beat our stuff was delivered last week.We are so impressed with Reliable Movers we referred them to our friends moving to New Jersey and they had already hired Reliable Movers from one of their friends referral!!Mike, Jennifer,Jessica, Kevin,Jay, and Tom were the best crew of people to work with.
The movers were great! Very professional and very quick! We will use Reliable Movers for our next move!
Hard for me to rate their service, since I was told theyd call me back for a quote three times over a three week period and no one ever called. When I finally got someone on the phone, we scheduled a meeting time and nobody showed up. In the end, I hired a company out of Syracuse.EDIT: Yes, Im positive I was calling Reliable Movers.
I love these guys!! Packed my whole house in one day and moved me the next. I guys were fast and careful. Nice and polite, even entertaining at times. My furniture arrived the way it was, same condition
Originally I had hired another moving company and gave a deposit. The night before the other movers called a cancelled our move saying their truck was broke down. At 8pm at night my wife and I struggled calling movers and getting answering machines and services. At 9pm I called Reliable Movers and actually talked to the owner. His wife Jen booked our move for 1pm the next day and we hoped and prayed they would show up their price about 400.00 less then quoted. At the closing Jen left a voice mail, I couldnt get It but gulped nervously. Walking out of the closing Jen called again, the men were at our house waiting two hours ahead of schedule!! Kevin, Brandon, Jay, and Tom loaded our 3 bedroom home in less then 4 hours. Careful, brilliant, quick paced, friendly guys. Our furniture packaged and handled with care. They even took a box spring out of a 2nd floor window. Piano was movedcwuthvsych precision.. My wife and I could not be happier. Moving is so stressful but Reliable Movers eliminated all of this. You guys have my vote for best movers in Syracuse!!
Excellent customer service! We have used Reliable Movers twice and will continue to use them for all of our moving needs. They arrive when they say they will arrive and get the job done fast.
Called numerous moving companies, only Reliable returned my call. Booked for the next day to move two large desks from office to office- crew showed up early, were polite and respectful, moved w/o issue.
Reliable was fabulous! Great communication with Jen, before during and after and fantastic movers, with a move up the East Coast to CNY just a week ago. Everything was wrapped & packed well and they earned their keep with several items going in and upstairs and sometimes even back down. Thanks guys! One set price for a job well done! Thank you!
Great experience! Paid by the job not the hour. They were quick, efficient and professional. I would recommend them and use this company again in the future!
This is the BEST Moving Company I have ever used. I was offered a job in NC and they fit me in their schedule on short notice. If they were located here in NC I would certainly use them again.
Exemplary service. All I can say is what a bunch of great people. From the office to the owners to the employees. Reliable Movers is Syracuses finest moving company. I have moved several times in my lifetime being a military kid, and serving 20 years in the Navy. So I know movers. And I knew when these guys walked in and took a quick inventory and got right to work they didnt screw around. No hourly rate nonsense. These guys barely stopped for water. Reliable Movers has a outstanding hardworking specialized crew. AAA++++
Very good service. I had a last minute move due to a lawyer issue with the house closing. Guys were very nice, on time, uniformed, and worked hard. The truck was big and fit all my furniture no problems. Unfortunately I am a collector of many antiiques so i did have a lot of stuff packed good, but the lead guy Kevin took time and helped me finish up and did not charge me extra. I would hire them again without hesitation.
My move went very easy with no stress. They did everything they said they would. The price was 50.00 more than another movers quote but worth the extra money. The employees are very nice respectful and diligent.
These people have blown me off 3 times in 4 days without so much as a courtesy call to let me know they arent showing up. I had to call them each time, after over an hour of waiting passed the time scheduled. Do. Not. Call these people. Because they are definitely not Reliable!
I was referred to reliable movers by a friend who used them last year. They came highly recommended. These people deserve more than five stars. From the intial phone call to my move everything was professional well coordinated and flawless. The price was exactly what was quoted. My move done in record time. Every employee was respectful honest and extremely professional.
I have used other movers before and nothing compares to these guys. I was given an accurate estimate on the phone. All my questions answered with prompt emails. The guys showed up 10 minutes early and packed their huge moving truck up in record time. Kevin and Dave were polite and hardworking. Excellent service. I moved from Marcellus to Cicero 3 bedroom home
Awesome group of guys, super efficient and took great care with our stuff, we will definitelyUse them again!
I had no idea who they were but given the very professional and pleasant discussion about the proposed move I decided to go with them. Brilliant decision! They were super. Very easy to deal with. Promised to load and deliver at specific times -- and THEY DID!! Furniture arrived safe and sound. Use them!!! They are so worth it!
Reliable movers are the best!!! Professional, dependable, and accomodating. Highly recommend them.
We need to send out a HUGE thank you to Mike Morgan from Reliable Moving. He came though with only 18 hours notice to help my parents move to their new home. Palmisano Movers were booked for this day since May 14 and cancelled on them the day before their move. Do you have any idea how hard it is to find a mover with one days notice? Mike and his team did a FANTASTIC job and were very kind, courteous and efficient . I don’t know what we would have done without them. We know who to call for our next move! Oh, he was more reasonably priced too!Suzanne BurtonCamillus, NY
Very nice to work with, moved a desk for us on very short notice.
If youre movin these people are the ones to Help you move Next door or across country Mike and jen the owners are grate make you feel At ease Even with how stressful move in can be Oh yeah cant forget about Kevin
I recently hired Reliable Movers to move my household from Brewerton, NY to Saratoga Springs, NY. After getting quotes from several movers, Reliables was by far the best value. I was able to arrange everything (including the estimate) by phone/online with Jen. They were great about accommodating a short timeline. The guys showed up a little late, but it was because of a typo in my address. They were super fast loading and unloading the truck, treated my property really well. Nothing was lost or broken, the guys were very courteous and easygoing. This was our first experience with movers, and Id use them again in a heartbeat & would recommend them to friends or family.
THIS COMPANY IS HORRIBLE. We called them to get a quote on packing our house. We set the schedule for one day then at the last minute they canceled on us. So we reschedule and they dont even show up. When I called to complain there comment was well you live in one city and we live in a different city. What a F-ing joke of a company. The only good reviews they have, must of been written by friends. Never use this company ever, they are extremely unprofessional and dont know what the hell they are doing.
I did not even want to give one star, but you have too. What an ironic name for this company, I would call it Unreliable Movers. Ethics and reputation steer me away, Stay Away!
Very cool guys !!!