Shannon Works is the absolute BEST !!! I have multiple policies with her & have been with her for years. She is always professional, quick to answer my questions, and goes above & BEYOND in the customer service department. She & her office staff are always SO kind & friendly. She goes the extra mile to keep her customers happy. I am SO thankful Shannon;I can’t imagine having to go any where else for my insurance needs. 💕

I had a wonderful experience working Shannon and her staff. They made the process easy and clear, and answered all of my nervous questions. They go the extra mile to make sure you get the best quote possible. Im very satisfied with my plans and would encourage everyone to call them and discuss how they can help you meet your needs.

My experience working with Shannon and her team has been exceptional. From the moment I emailed her office asking for a quote, Shannon has been responsive, friendly and informative. Every communication with her has been answered promptly. By the time we made it through the process of signing up for auto and home insurance, I felt like we had made a friend. I have no doubt that when we need Shannon, her and her team will be there.

Shannon Works is the best! She is always professional, quick to respond to questions, and offers unmatched customer service. Working with Insurance companies in the past has always been such a hassle but I have always felt comfortable and accommodated by Shannon. She works very hard to keep her customers happy and she is very knowledgeable about Insurance.

Shannon Works was very helpful when I recently called to get an insurance quote. She made me feel like she is truly here to help! You can feel her kind spirit through the phone. I am pleased that I decided to start my insurance policy with her.

Shannon will always go the extra mile to make sure that you are taken care of. She hands down is the best in town. Would highly recommend her to any in need of insurance or life insurance she does both for me

Unless you want the WORST experience of your life don’t go here!! We may not like our job but the least she could do is SMILE like she wants you in the office .. looking for an agent in the Opelika and Auburn area go to Tim McLain in Opelika

Shannon Works is, by far, the most honest, reliable, professional, and caring agent whom I ever had the pleasure to work with. Every accident or every concern about my insurance policies was handled very quickly by Shannon! I highly recommend her to anyone in need of an agent who truly exemplies awesome customer service!

Most personalized insurance service I’ve ever experienced. Shannon and her team are amazing at finding the best coverage for the most inexpensive rates!

Shannon is the 1 stop shop for all your insurance needs !!! Easy to talk to and great at servicing your specific needs !!! Im lost without Shannon Works 😥😥 ...thanks to her expertise in the insurance field me and my family are comfortably taking care of 🙂🙂🙂 ... its not if but WHEN you need insurance PLEASE call the best and thats Shannon Works Insurance !!!!

I would give her 0 stars if I could. Very rude and not a nice person! Don’t go here!

Shannon is an AMAZING insurance agent who works hard to ensure her clients get the best services!!

Great flexibility and timely service.