Alexa has been SO sweet and helpful! I contacted her last year about a quote, but it ended up not being the right time for me to switch over. We talked about trying quotes again later in 2021 before my homeowners insurance renewed. Alexa called me recently and got everything set up! She is so kind, and has always been so prompt in responses. We already appreciate her, along with Prewett Insurance Group so much!
I loved working with Maria and Alexa! These two wonderful women made my first time getting insurance a breeze with above and beyond service. Thank you ladies!!
Had multiple cars insured with this agency for years now! Definitely the most dedicated, caring, easy to access, responsive, professional, affordable and informative insurance agency! Had a total loss and this office held my hand every step of the way. Not sure where Rusty found Wayne and Maria at, but they have been heaven sent through this process. The world would definitely be a better place if we had more people to provide customer service in the manner they do.
Very pleased with the service I received from Alexa at Prewett Insurance Group. She was very Professional, Informative and Responsive with helping us find the right coverage for our Home and Auto. Thanks again Alexa!!!
Alexa was awesome, she eased my concerns and got us covered in no time. Thank you so much!!!
I am soo grateful for Alexa and the others at Allstate. The kind and extremely fast service we receive has been consistent over the last several years we have been with them!!
Thank you so much Stephanie for the quick responses and for keeping me updated on my policy!
Thanks Alexa ! Received a flyer in the mail from these nice folks offering a very sizeable reduction in my rates and deductible for commensurate coverage. I finally took a few minutes of my time to call them and very glad I did. Alexa had all the right questions and made several suggestions that were really helpful for my consideration. Off the phone, handled, and done in no more than 25 minutes. Documents arrived via email shortly thereafter. No problems and very satisfied with the coverage, rate, and deductible. Well pleased customer !
Always going the extra mile by reaching out to me to make sure that my insurance needs are being met. Great customer service.
Rusty and his team have always been amazing!!! I highly recommend them to anyone for all of their insurance needs.
Very efficient and knowledgeable and willing to work at whatever pace the client desires. Flexible and very helpful. I would definitely recommend this agency.
Alexa Cole provided an excellent service by providing information on various alternatives. That helped us make the right decision that best met our needs. Alexas responses were very timely and highly professional.
Thank you Alexa for all your help! I am relocating to Auburn,and she made the switch on my home and auto insurance quick and easy. I appreciated her quick response and excellentfollow up!
Thank you Alexa! Prewitt insurance won my home and auto business with lower rates, urgency and personality. It was a pleasure dealing with Alexa and we look forward to a long relationship with the Prewitt Insurance Group.
I would like to thank Peyton for his great customer service and his professionalism! He made the process of purchasing new insurance while switching from my old insurance an awesome experience. My family and I look forward to doing business with this company in the future and hopefully having a long-lasting great relationship.
Peyton was my contact person and he was most informative. I had many questions and Peyton showed patience and follow through. Thanks State Farm!
Alexa with the Prewett Agency is hands down one of the best in her field. She’s answered numerous questions for me, and always been patient in doing so. She has gone above and beyond her job duties in ensuring to provide excellent customer service. This agency comes highly recommended in my book!
The Prewett Insurance Group was extremely responsive and considerate from our first inquiry! Since then, Alexa has gone out of her way to help us and has been great at answering our questions and assisting us in finding the right coverage for us! She was incredibly knowledgeable and personable, and was a pleasure to work with. The entire staff seems to truly care about their clients and have their best interests at heart. On top of all of this, Alexa was able to almost double our insurance coverages in addition to saving us a fair amount of money. I’d highly recommend Prewett to anyone looking for insurance!
Stephanie was great!
Very pleased with the service I received from Prewett Insurance Group. They were able to provide us with increased coverage for both our home and autos for less money. A special shout out to Peyton and especially Maria for making sure I received all of my documents in a timely manner.
I have nothing but the highest praise for the Prewett Agency, specifically Maria and Peyton. They handled the transition of my homeowners and car insurance to their agency in a most professional way. It was much appreciated!
A great group of people to work with. Everyone has been very friendly and helpful. Definitely a business I would recommend to just about everyone in my life.
Prewett Insurance Group was a pleasure to work with. Alexa was extremely helpful and walked us through the whole process. Our home needed flood insurance well and they were able to assist us on that end as well. Id recommend the Prewett Insurance Group to anyone looking to purchase insurance. Alexa was great to work with and was able to obtain great rates for us. Thanks again for all your help!
I had my old insurance drop me for very small issues. I called Prewett Insurance Group because my old policy was expiring in 30 days. Was planning on shopping around but the coverage for my home and all my vehicles was better and less expensive than what I previously had. The customer service from Alexa was great! Wish I would have come to them years ago!
Rusty and the team at Prewett Insurance Group and the best...always professional and responsive to the customers needs!
We have been with Prewett Insurance agency now for close to 5-6 years. We have been thoroughly impressed with the professionalism they represent to us as clients. Any time we have questions about anything with our insurance they explain it in a very open and honest way with us. I also love that they reach out to let you know something may be shifting with your rate ( up or down) and they are willing to help you figure out how to make it work best for you! Highly recommend them if you are in the market for a great team to help with any of insurance needs.
I recently worked Alexa to insure a country home located in an unincorporated rural area. She was very easy to work with...has a strong knowledge of their insurance products and a wonderful ability to communicate with her customers. I was so impressed with Alexa and the Prewett Insurance Group that I switch all of my property insurance needs to Allstate with the Prewett Group.
Very helpful
I recently switched from my parents insurance to my own ( Prewett is more affordable for me)! Thanks to Alexa Cole and the rest of the staff at Prewett Insurance Group, the switch was smooth and easy. I knew when I switched that I was not giving up coverage for cost; Prewett makes sure that their clients are well covered! I look forward to doing business with them for a long time to come, and I would recommend them to anyone!
I worked with Amy and was a great experience from start to finish. Had technical difficulties opening my documents but she hooked me up with their IT person and she was great and didn’t have a thick accent!! Y’all got it going on.
Alexa was great, She took care of everything
I have found the Prewett Insurance Group to be Extremely helpful! Just had the experience of sitting down and reviewing our homeowners and car insurance policies to make sure our family was receiving the best deals that Allstate has to offer. I do no think every agency offers this service!! They actually contacted me asking me to come in!
Complete waste of my time. Regretted ever responding to the mailer I received. They talk a good game but ultimately caused me more problems than anything. Went from potentially excited about savings to completely letdown within a month and a half. Will never consider using Allstate or this Agency again.
They are the best. The staff is always friendly and there to answer any questions you may have. We have had our auto, home, landlord, life, and cancer policy through them for over 5 years and never had anything but exceptional service and positive claim experiences. They also call and offer to review my policies each year...prior to Allstate I had never even met or heard from my agent.
From the time of my quote until now I’ve been impressed. I had Allstate many years ago and had a horrible experience. This group has it right. Customer service is rock solid! From the Wine and Cheese event to the cards thanking you for a referral down to the phone calls and emails thanking you, this group is amazing! I’m very happy and look forward to awesome coverage and a great relationship with them for years to come!
I’m from out of state and buying a house in Dadeville AL. I needed to get Homeowners Insurance so went off a recommendation from my brother who is In Dadeville. I live in a large Metroplex and my first impression was huge; a live person actually answered the phone-Alexa! Within 15 minutes she collected inventory of what I needed and produced bundled policies that I was happy with at reasonable costs. This took a great deal of pressure off of me while I deal with a lot of life changing events all at once.
Rusty and Allstate have always been the best at customer service. Several years ago I shopped insurance quotes and not only were they the best rate they offered exceptional customer service by taking the time to understand my needs. Since then I have referred many clients to Allstate with raving reviews on being serviced well. I suggest to anyone to give them a call and see how they can help with all your insurance needs. Thanks Rusty, Ashley and everyone at Allstate for being a leader in the insurance industry.
Ive had Allstate for several years now and have had zero complaints. Helpful with any questions, and very affordable rates. Alexa Cole is superb at her job, and all the other staff as well.
The staff is personable and helpful.
I am interning with Prewett Insurance Group, and I have had one of the best experiences with their team! Everyone has the most positive attitude and clients are treated with excellent customer service. I have no doubt if I were to contact any of their agents, I would be taken care of and feel protected. HIGHLY RECOMMENDED!
We have had Allstate since we purchased our home nearly 10 years ago. Rusty and his team are always very professional, personable, and friendly. They are not pushy and help you when you need it. I know that I can pick up the phone and speak to a person who is local at any time.
Maria Lopez was extreamly helpful in getting my windshield taken care of.AllState insurance has always stepped up to the plate for our family.
Absolutely competent information and assistance from Alexa at the Prewitt Agency, and savings of over $1000 on house insur compared with the company I had been with for over 17 years. Alexa, and all the other agents have been very helpful, patient, competent, and friendly. Prewitt Agency is a friendly neighbor hometown agency to work with.
My wife an I recently switched and it was great! Better coverage, cheaper and great service! Triple threat !
We contacted Prewett Insurance for a home & auto quote. They have been great to work with and easy to get a hold of. The coverage is more and our premium is less than with our previous company. We have heard great recommendations and look forward to working with Prewett.
I have two properties insured with Prewett Insurace In both purchases I receive multiple quotes. In both cases I’ve gotten the best price for coverage with Prewett Insurance. Fortunately I have not had to call on them with a claim yet. On the front end there customer service has also been excellent and the two times I’ve referred friends, everyone has been pleased as well!
Allstate Insurance with Prewett Group came highly recommended, so we chose them for our home and auto insurance. Theyve always been attentive, flexible, and available. Very satisfied with the service they provide.
Great customer service. The staff is user friendly and always ready to assist with any issue and answer questions. Would highly recommend!
Ive been with Prewett Insurance Group for more than 7 years, and I can honestly say Ive never been disappointed! Wayne Hamby is always willing to talk through everything and makes sure Im covered for whatever life throws at me! He always looks to make sure Im getting any discount I may qualify for and goes above and beyond anytime something comes up! Just cant beat em!!
Great customer service! Best of all there was no run-around to deal with. They took a close look at what I had, made some recommendations that I had missed (and the other insurance company missed too) and actuallly put money back in my pocket with a lower premium. Highly recommended.
Payton worked hard to get me and my wife the best deal on car and home insurance. Saved us money with great insurance.
I purchased a new home purchased my home insurance . Ashley with Prewett Insurance of Allstate was very helpful, quick and thorough. She even saved me $40 a month on my car insurance. I highly recommend Prewett Insurance.
Ashley has been great to work with. Great communication and options that met our needs for home and auto coverage!
Rusty is very professional and efficient. He takes his time to go over your policy and make sure you have the proper coverage. I highly recommend Rusty and his team for all of your insurance needs!
Rusty and his staff go above and beyond to take care his customers’ needs. I am impressed by the way he runs his agency and fully recommend him and his staff to others. Give Rusty a call.......you won’t be disappointed by the service you receive.
Called Prewett insurance for some housekeeping duties and Peyton faciliatated a clear and smooth experience. He knew his information very well. Highly recommend Prewett Insurance Group.
The Prewett Group has been such a huge help to my family and business in terms of insuring we have the appropriate insurance coverage. Ashley Hamrick is fantastic! Shes responsive, trustworthy, and knowledgeable. We are loyal customers and would consider any other agency.
Ashley was fantastic!! I’d been with Geico for years and didn’t think anyone else could compete, but she was able to by quite a bit. Ashley was professional and worked quickly to get me what was needed in a very timely manner. If you need auto, mortgage, or another type of insurance, call Ashley with Allstate today!!
Alexa was super helpful in getting set up with home and vehicle insurance. Very easy and pleasant experience!
I have been impressed by ALL the team members at Prewett Insurance Group. Willing and happy to serve their customers and knowledgable about the Allstate products and services they provide. Highly recommend!
All of my interactions with the folks at Prewett have been first-class. I would recommend Prewett without reservation to anyone in the East Alabama area who has any insurance needs whatsoever. Great people doing great work!
The Prewett office has been great. They have been very helpful every time I have called. I have home and auto with them and have been extremely pleased with the service I have received.
Great service and the best options to meet your needs. And the rewards are great too. Dustin
I replaced my homeowner and car insurance with Prewett Insurance after their agent, Alexa, prepared a program that saved $400.00 a year less than the insurance I had through AARP. In addition she reduced my deductible on the homeowners policy and increased the coverage by thousands. on personal property protection. This transition from my old policies simply required a few signatures and the paper work was finished. I would recommend this agency and Ms. Alexa to anyone.Tom McElroy, Dadeville,Al.
They saved me a lot of money and gave me more coverage. They always have my back!
Good people to work with
Alexa was very professional and insistent in providing a significantly lower car and homeowners insurance for my retirement years. Thank you Alexa and Pruitt insurance agency.
Very professional Insurance group who always have the insureds best interest in mind. They employ constant communication with those who they insure, making sure that their every need is taken care of.
The staff at Prewett Insurance Group have been very helpful to my family over the years. Every time I call, I’m treated in a kind and professional manner. We’re Allstaters for life!
Rusty and his team are amazing. They will go out of their way to make sure you are treated like family. Highly recommend!
Very professional. Walked me thru the online process and never made me feel uncomfortable. Highly recommended
It has always been a pleasure working with the Prewett Insurance group! They have great rates and everyone has always been so kind. I recommend them without hesitation!
Ashley was very professional and detail oriented in helping me with my Homeowners and Automobile Insurance. Highly recommend!!!
They are very helpful . When I had my flat tire, it took only one phone call and my problem went away. Plus I received money every 6 mos just being a good driver
Great service. Helpful and friendly staff that saved us a ton of money on our policies.
Great personal and professional service. Alexa did a great job.
The team at Prewett Insurance is always friendly and willing to help.
I had a great experience with Prewett Insurance Group. The customer service was excellent and obtaining home insurance when I recently purchased a home was super easy because of Prewett. I would recommend Prewett Insurance Group to everyone!
Rusty and his staff are extremely responsive and a pleasure to deal with!! No question is too small and always answered with a smile. Thanks for all you do!!
Ashley made it seemless from getting my quote and getting insured. I recommend using the Prewitt Insurance Group to anybody with insurance needs.
Ashley and Sarah have been great to work! Definitely recommend giving them a call so they can help with your insurance, too!
Great insurance agency! Friendly, knowledgeable, eager, and able to help with all our insurance needs.
Prewett Insurance Group has been amazing to my family! We switched our Home Owners and Auto Insurance to them, and they saved us so much money. I HIGHLY recommend Prewett Insurance Group!!!
Alexa was more than outstanding with assisting me with my insurance needs. Her customer service was off the charts! Thanks Alexa!
Great customer service! Rusty and his team are always available when you need them.
Very professional staff and they do a great job at explaining what different coverages mean. Premium was the most competitive we found. Glad we found Prewett Insurance Group and Allstate.
All good with Allstate Prewett, they handle all of my insurance needs with no hassles.
Best customer service around! Thank you for always being there when my family needs something. Couldnt ask for a better agent!
I would highly recommend Prewett Insurance Group. They treat all of their clients well and are very good at what they do.
I got good service and staff is friendly to deal with, very courteous and ready to help you! Thank you.
Prewett Insurance are very responsive to my calls and questions and had the best rates in town
Ive really appreciated the great customer service since switching my policies! keep up the fantastic work guys and gals.
Very courteous and helpful, would recommend them to all of my friends in the Auburn area!
Rusty and his staff have always been extremely helpful and have gone out of their way to be sure that I was taken care of.
Ashley was very helpful and accessible to answer my questions!
I recently bought a house with my fiancé and switched from my parents insurance. Ashley Pugh & co. made what I thought would be a stressful process as seamless as possible!
The Prewett team is professional, knowledgeable and friendly. They go above and beyond whats expected.
Very customer oriented staff and great rates!
Great environment and the staff is very knowledgeable.
Had to get flood insurance and a survey for a closing with about 24 hours notice. The staffs knowledge and quick action helped me close on time.