They were almost an hour late, I had to call them to see where they were. After 5 min with my appliance I was told it would be $775 to fix a simple washing machine. Then I got changed full price for the visit. So glad I paid $100, had to take 3 hours off of work waiting for them to be told an outrageous price. Dont bother with these people, its a waste of time.

We use 5 Star for our dryer and washer Dana was amazing she is very knowledgeable and by far super professional. I will highly recommend this company and I would highly use them again. Affordable and Reliable!

We hired 5 Star Appliance Repair and due to the good ratings they have we requested Daniel & Deanna,They both did and amazing job fixing my dryer, they were both super and professionally knowledgeable. I highly recommend them,They were honest and showed me how dangerous it is not maintaining our dryer.They left my dryer like new!! Clean and Fixed!!!! and the company price was very affordable. 5 Star you are very lucky to have such great Employees!!

I had a terrible experience! When I called, it sounded like I was speaking with someone local (I may have). 3 days in a row, I received a call from a CA phone service telling me that they didnt have anyone available and had to reschedule. Seriously?! You can figure your schedule out after make 3 different appointments? This was totally unacceptable. I told them to forget it.

I wish I could pick zero as I am not even sure this is a legit company. Our fridge broke, someone did come out the next day but did not know how to safely move the fridge out. Deeply scratched the hardwood floor in several spots (did not use a glider mat) and told us we need a new fridge. I called the company to complain about the damage, they did not say sorry, said they cant use mat to protect floors?! and refused to take responsibility (you sign something saying they are not responsible even if its a neglectful situation apparently).Meanwhile my husband was able to move the fridge without any trouble. When another company came to deliver our new fridge they used a glider mat to easily move out the fridge out.So we paid $ to have our floors damaged and told to get a new fridge (which I had a hard time trusting their assessment giving how poorly they treated us)

Daniel and Dana were great.Very pleasant and professional and took time to explain any questions I had.They even took time to say hi to my Yorkie JR. he liked them too.Hopefully I will not need them again but if I do I will differently give you a call and ask for them.Sincerely,A very happy customerLillian Zacarias

My gas stove stopped working six months ago. I contacted 5 Star Appliance Repair and I was able to get a service person out the same day. Daniel was the technician and he was able to troubleshoot the problem in minutes. He did an incredible job, was extremely professional, and got my stove working again. I would use this company again in the future!

We have a fairly new Samsung dryer. It was working fine then suddenly stopped blowing warm air. 5 Star came out (tech was several hours late) and replaced the heating unit for over $400. A few days after the repair it started to make a loud buzzing noise. Called 5 Star and they want to charge a service charge to come out and even look at it. Most likely they did not put it back together correctly (the dryer had to be taken apart to replace the heating element) and that is causing the buzzing noise. Bad customer service.

I used them to repair our commercial oven. The first fix worked for about 2 weeks then the oven shut off and would not work. I called them back out. Told me of course it was not under warranty. New issue. I then paid to have a part sent over night. That came two days later. They showed up without notice put the part in and then threatened my employees that if I didnt pay within 10 minutes they would take it out. I called and told them I would have a check for them on Monday (this was after 5 on Friday night). That didnt work for them as they would not leave until they got payment. Keep in mind that for the more expensive fix I was able to send a check. I sent the first invoice to the manufacturer. I would not recommend them.

Daniel and Dana came out to inspect the Apt. I rent that had a flood from the washer machine crashed through my laundry room for almost a month.They discovered laundry water pipes and faucets leaking. Also the whole Apt was full with mold where they could hardly breath.I am so thankful for their expertise and such honesty! It is rare to find honest people who truly look out for consumers. They are expertise in the field and go straight to the source! Awesome!I highly recommend this 5 Stars Appliance Repair for flood, water damage problems.

EXCELLENT SERVICE !!! They were on time and on point they fixed my Stove and Dishwasher and was more than happy with the service.Request DANIEL! 100% Recommended i also use them for all my restaurants

Hi! So, my husband and I Like to think we can fix things. So when our dryer squealed to its death, we took it apart to investigate. And then we really broke it. So I called 5 Star Appliance Repair after asking my peeps on FB. Daniel and Dana came out, took a few minutes to look thoroughly at the dryer and gave me a price quote. Easy to work with, ON TIME, and friendly. This is a no B.S. repair place, and I would highly suggest you use their services... Especially if you think you can do it yourself.

Great experience with this company. Daniel was awesome! Came out to fix my freezer, replaced what he thought was the problem. Contacted me to see if everything was perfect and I was asleep. Next morning at 2am i let him know it wasnt working out, he came back and fixed the problem, no charge. Would definitely recommend them for your freezer repairs!

Daniel and Dana were absolutely helpful. They troubleshooted and solved the issue.I recommend these guys for sure.

Had an appointment for between 8 &10am. Company never showed up. Called at 10, 12, 1pm and 2pm. Left messages each time with a different scheduling agent. Guess Ill be learning how to fix appliances myself.

To come out and do a diagonstic, which consists of turning on the dryer for 5 seconds to see if it heats up $100, then wanted to charge me over $450 dollar to fix it?? I can go buy a new one for that!!! you guys are rip -offs!!!Did not use the survice and was charged $100 and they didnt ever get me a receipt. I never said I could fix it myself, come on be real!!!! There was only one thing wrong with it not multiple, STOP MAKING THINGS UP!!

They were very helpful!

Amazing service and was very detail Daniel was very professional would recommend him 💯 %

Daniel and valentine were super helpful. So glad we called them.

He was friendly quick and efficient. Thanks Karen

Never returned my call from a message I left with a person.😡

Very bad service and rude workers, they charge me $300 for nothing, dont recommend this service

Fast and Professional.