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The Salvation Army
400 Luckie St NW, Atlanta, GA 30313, United States
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The Salvation Army

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Ma
Review №1

I would have to go and stay and see how I really feel about the place. They did offer me a bed at one time. Stay for so long and then you are back on the street. There really no rerouted people in Atlanta. Some people that are rerouted have been setup by previous landlords. I think they should keep the same people in there, especially if there clean until they find somewhere to live. You know those people are true. Forget about people running in and out all the time.

Ca
Review №2

They never helped me i the whole time i was there i just saved money i was on 12 month non report traffic probation so they program didnt work out for me do to that reason u background need to be clean if you wont their help and the staff is very judgemental but its worth trying ... Watch them watch you !... half way house and work release but its worth it

De
Review №3

It is very nasty. Ms. Patterson is not doing the most good. Mrs. James lets her do what she wants to do. When I was trying to get in the reentry program Ms Patterson kept saying it was full. There was 4 beds back there and only 1 had a body. That lady said that she had been back there months by herself but the DOC thought the program was full.. All in a nut shell the Salvation Army in Savannah is not right. The Salvation Army in Atlanta is going the most good.

Il
Review №4

....compassionate concerning the misfortunate among us

Ur
Review №5

Amazing how they are helping folks get out of the cold. As well as providing individuals with tools for sobriety.

Bo
Review №6

Is great place for addressing your problems and getting help, is good shelter for veterans too.

Sh
Review №7

Grateful for all the work being done here.

Jo
Review №8

These people are the best. If you have anything you would like to donate take your things here. I believe they offer pickup for large loads. Your donations truly go to help those in need.

Na
Review №9

Its great when the weather is below 35 degrees you can stay there I was showing a friend how to get there

Se
Review №10

Good place when you need a place to stay.

Kh
Review №11

Front desk lady was very rude for no reason, also she was not trying to communicate in a manner form. Other than that, everyone else was nice and easy-going about life.

Ow
Review №12

A nice place to volunteer. Thank you for the service to the community. I am a volunteer here.

na
Review №13

Some of the staff here are unprofessional. .Some of the homeless work here and are helping other homeless people steal and are just overall crooks. . .came back from work to someone sleeping in my bed. . People steal here. . .some are staying for months without paying . . A lot of the homeless are not following the rules at all. . .not paying and not working towards a better future. . Ive resided here for about a month and my experience has been 1 star. .

Ma
Review №14

Salvation army organization really help the Veterans and those in need of shelter. The staff is very nice to those that reside at the facility. Provision is made for every men, women, and child/family according to their needs. help is provided through programs which they can benefit to help them get back on their feet.

Si
Review №15

They charge $10 a day for bunk beds & you must leave the facility everyday. I thought they get Federal funding???

Ra
Review №16

Mister Anderson is very unprofessional, and rude. His lack of customer service speaks volume on this company and it standards.how can u be in the filed of helping others and lack compassion for those that u are helping if their is a higher ranking. I would love to love to speak

Se
Review №17

Very nice

Ka
Review №18

Great 👍

Sy
Review №19

I didnt even arrive there before I knew I was making a mistake. I have been calling and leaving messages for weeks and they dont check messages and dont return calls. They never even answered their phone. I must have called at least 6 times before I gave up.I figured that Ill just get dropped off there to claim a bed and get answers to my questions, but as Im reading these horrible disgusting reviews, Im not staying there. BED BUGS !!!!BED BUGS!!!!! Complaints of bed bugs for over a year now with no fix to the problem.

Wh
Review №20

This is my fourth day here and Ive been getting bite by bed bugs every night since I moved in a room... I wanna give up just so I wont keep getting bite up by bed bugs.. But I have my 2 young babies here with me... Im here to get back on my feet by learning discipline and receive housing base on income housing.. I get SSDI so its hard to find housing that accepts... I was promised my life will be back on track in 90 days If I follow her lead (social worker). Shes tough and I appreciate her help.. even if its all for a check for her I still see I can use the resources and hope for the best. But these bed bugs is literally killing my spirit 😣😥😥. Im scared for my young babies I have here with me. So for 4 nights straight I have been the only one getting bite... The staff literally act like nobody else complained about bed bugs until I came. But I see in the reviews thats a lie... I wasnt experiencing getting bite by bed bugs until I came here. Despite my situation coming off the streets I wasnt seeing them bugs or getting bite... So they wrong for covering it up. I dont wanna give up here I just pray God take them away 😥😥😥. Or just bless me with enough money to get me way over on my feet So I can dip... Me and my small babies. Im hoping to get housing (based on income housing) and a fresh start from this experience... Hopefully I can stay strong and literally stronger then these bed bugs 😥... So I can receive the opportunities that you social worker promised me . Also I have videos and pictures to prove every night the bed bugs is every where. I didnt mention I was moved to one room to the next and Im still getting tore up by bed bugs... The heating tent isnt working for this place. There still here. This that live the Lord and read my review Pray for me and my babies. Im scared for my babies. So far I have been the only one getting bite up 😥😥

Ro
Review №21

This was the first Salvation Army Id ever been in, people this is my Advice to you stay the hell away from this place. These people dont care about you or you being homeless, they charge you $70 a week to stay there but they make you leave from 8:00am to 4:00pm. I know that guy named Mr. Smith got on my damn nerves because of his attitude and he was about to get cursed out. What ever you do dont ever come to this place because its a living hell!

ch
Review №22

I didnt go inside but the people outside was awesome I did go inside theyre so ungodly people they dont no the meaning of Love thats Jesus I really regret going there you would to so take it from me please bypassed this place because the people are all for themselves trust me I had to tell them a piece of my mind before I left there please dont go there by no means thanks youll regret it if youre not outspoken like myself God bless you

Ma
Review №23

It blessed me with a great place to regrouping and peace of mind.

De
Review №24

Great staff

pu
Review №25

Great

Sc
Review №26

The attitude of the staff sucks it motivates you to get out of their building much faster

As
Review №27

Can find house hold things and clothing in a really cheap rate. Store is clean and tidy. you can find books for less than a dollar and on wednesdays there is a 25% discount on all products.

SB
Review №28

BED BUGS BED BUGS AND MORE BED BUGS ! I told them countless of times that my living quarters has a bed bug problem, the first time I brought it to the salivation armies attention the front desk lady gave me a generic shpill on how I had to “sign up for maintenance to treat my room with spray” add you she seemed slightly disinterested in assisting me(you would think i stated a minor complaint or something) then the next day bed bug bites were all over my fiancé’s and child’s arm once again. So I mentioned the issue of the bugs again to the front desk lady, once again gives me a “works at the DMV” uninterested vibe, not coming off addiment at all to help solve my bed bug problem. So the next morning came about and once again me and my family got new and more BED BUG BITES alllll over our body, fingers, feet, ears, etc ! Then my own 3 yr old child spots a hug bed bug crawling on the bed points out and screams “bug daddy bug” ..so I furiously bagged up the bug in a ziploc to and brought it down stairs as physical proof of the issue. So from there I demanded for something to be done about the issue, so immediately the lady at the desk got the maintenance man, I spoke with him, and he actually came off with more compassion and concern for my BED BUG promblem then the indivuals that are actually employed to serve struggling families. The maintenance man was swift and prompt and did everything he could to help(he sprayed, gave us new mattresses, and sheets). I was very grateful for his fierce action against these unwanted/parasitic guest of ours. But unfortunately me and my family couldn’t rejoice for long, the next morning we had even MORE BED BUG BITES. So rightly we spoke to the head director of the family side and asked for her supervisor. The head supervisor “Ms.Ray” is who were introduced to, she instantly came off with a lack of professionalism, compassion, a tone that screamed irritated and annoyed, and extremely brash aura all the way through. She presented no solutions outside the generic shpill I got before from the front desk lady, and she even tried to change the subject countless of times. So instead of coming off as helpful she came off like we’re an enemy of some sort intruding on her time. Even when I proposed that the bed bugs are likely coming from the carpet in the room, and request she email her higher ups to take action, she said I could do it myself before quickly changing her words to she’ll email them, but at that point her tone she was exerting was smartalic to say the lease.

Mz
Review №29

It Had Very Limited Resources! Mental Ill Mixed w/ General Population! Old Women On Top Bunks Because Half The Beds Are Paid Beds! No Towels, Pillows Or Hygiene Products! Homeless Families w/ No Transportation Or Finances Must Leave Daily By 8am & Not Return Until 4pm Regardless Of Weather! Allot Of Arguing & Bullying! Staff Is Very Rude, Unhelpful & Unprofessional! Salvation Army Gets Too Many Donations & Grants To Treat The Homeless Like This! They Only Have Like 20 Emergency Beds!

Ju
Review №30

Its a great place for the purpose it serves, and the staff are amazingly supportive and helpful in a unique way. Thanks Salvation Army, we love you guys.

Co
Review №31

On April 7th there were 5 of us looking for beds just to get out if the weather. I rep from Hope Atlanta said I should get there early which I did. He said someone would be there by 8am. Staff started showing up, but we were told the intake staff wouldnt be there til 9am. Outside temperature was in the 40s and light rain. We could see a big empty waiting room in front of us, but they made us wait outside. Then as one staff saw us waiting, theyd tell us to go around the other entrance, but when we got there, the staff at that door wouldnt let us in and would send us back where we were waiting. This happened 3 times. 9am got pushed to 930am. Finally someone showed up after 10am. By 1030am, a staff who by the way was one whod been keeping us outside the whole time, came out and told us there were no free bed available, only pay beds. When she started talking about ID and SSI cards, I walked off. Since Id been recently robbed, I didnt have any of those. I was told that the Salvation Army was the nicest shelter in the area. After waiting 5hrs outside in the cold rain for nothing, I beg to differ.

Je
Review №32

Never picked up their phone when Ive tried to call on fridays starting at 8am. Called a bunch of times and nothing.Someone else I know got offered some help as well but in tge end she never received some money.You guys dont really help people in need. Probably take the donated money for yourselves.

Ju
Review №33

Its a great place to volunteer

Da
Review №34

Better than other places Ive had to stay!

Aa
Review №35

These folks do amazing work and give everything they have to helping people, not only for a night but to turn their circumstances around!

Ed
Review №36

Ive slept there went through the veterans recovery program there which is one of the best in Atlanta Georgia and now Im back holding recovery meeting on Friday nights its a good facility to get into

Co
Review №37

Good afternoon because it is nice to help people

Da
Review №38

Shout out to Mr.Kevin Hall...hes a great man who truly love helping whoever wants to help themselves...Thank you my Brother... Great Experience

Me
Review №39

Since ive been here with my family I have been more stresses out then ive been through this whole ordeal.Between fighting bed bugs and finally getting it under control with baby powder and baking soda only to be told that we have to get it up. My 3 year old son arms look horrible. Noone came to spray anything. We have to be out between 8am to 4pm only to come in and the playground and computer lab closed all the time. Im paying $300.00 a month to be here. Im having a hard time saving money to get out of here because all through the day Im buying food or paying for parking. Were in Atlanta everything cost. I work part time and paid every two weeks getting a $300.00 sometimes $350.00 check every two weeks. Overall I can say my our case worker Mrs. Edwards does the best she can and I thank her and Mrs. Ray for what they do. We understand that were in a shelter and you cant have everything your way but come on somethings need to be adjusted for people to really get on their feet to get out of here.

Ma
Review №40

All Along the Salvation Army Name Speaks For itself.

De
Review №41

Great spritual based program to help you get your perspectives and life together but it is a life long lesson no half steppin

Ne
Review №42

Feeding the homeless. Good deed.

st
Review №43

Excellent place to learn and grow. We love interns.

Ta
Review №44

Awesome service work

Ra
Review №45

Patient, cooperative staff that follow the regulations to the tee...

Li
Review №46

Let Me Be Clear--- This is a Conglomerate---ABusiness that is in the business of making and keeping 💰,Not helping people in need.-1. Their FINANCIAL Assistance Line is A Joke!No one and i mean NO one will EVER PICK UP THAT LINE. AND I have called in a lapse of 28 days-Every Friday at 8am and i call over 181 times. So clearly this is all a SCAM.-2.If you call the DONATION LINE,someone will PICK UP IMMEDIATELY and send you to the RACIST WHITE WOMAN who is supposed to be the manager and she will PROUDLY TELL YOU,she will Not Pick up the line and ask you what do you want to complain about. I was appauled but maybe MANY PEOPLE WILL read these reviews and START A PETITION AND CALL FOR ACTION so that the WORLD KNOWS that the slavation army ARE LIARS AND THIEVES. Do not Donate to this million dollar company who are Racist and down right UNGODLY. THE worst experience of my entire life. I will suggest you all spread the word and I Pray God Shuts These People down and Expose them for who they are and What They Really are doing with all those donations and FEDERAL FUNDS

Ma
Review №47

Need help and love come here to heal.

Ch
Review №48

Very helpful. A great resource.

KO
Review №49

Good staff nice place of help

Ab
Review №50

Full of huge bed bugsThe bed bug ate me up all over had to complain 3 days to get my bed spayed with some chemical that didnt WORK . I have sores from bites ALL Over my body even private parts. Its nerve racking im mocing back into my car. Cant take it any longer they have NO solution to their BED BUG infestation. Its way waY OUT. Of hand. Plus you have to pay 70$ a week to be ate alive . SAD

Te
Review №51

They are very ride the staff doesnt like to help like they supposed to. It has bed bugs in the rooms. They are ranned by donation but they give the items to there family members instead of the people thats in the shelter

Ev
Review №52

Salvation army should be ashamed of yourself

An
Review №53

They need to be shut down permanently. Nothing but constant bed bug infestation. The staff dont give a damn about you. They put you out before your time, and dont help with anything. Its a waste of time and energy looking to the salvation army to do anything.

Ni
Review №54

They don’t help for what you need help with. I got kids and need a hotel for us but they saying they don’t help with that. I will not recommend them to anyone. Poor help and false advertising. Poor service.

Ja
Review №55

Good place to get help

El
Review №56

Great SERVICES!

Or
Review №57

Great place

Sa
Review №58

Hello, i didnt have a good experience because i asked to be sponsored with a church and didnt receive the correct information, and i really needed the staffs help and was treated unfairly.

Je
Review №59

A true giver for women, children and men they are doing the most good

Vi
Review №60

The inn take lady for 8am bed availabilitys is an was rude. It is what it is. Some times they have a bed. An some times not. It is a walk in 8am progam

Na
Review №61

We are living in a crucial times. Where we will no longer rely on governments to assist us in housings.. Shelters as if right now are cuts off of funds for residents in the shelters, and are left to fend for themselves and with who ever is left in the shelter. Like Salvation Army whose funds has been cut down came up with an idea in order to keep bills paid and staffs coming to work. Came up with a conclusion to charge new intakes with a fee of ten dollars per day. What does this means to us? Go to another level, or get stuck with this system ways of doing things.@Natalie Lexidor

Jo
Review №62

Ots ok 2 meals a roof but they expect you to do your own work. Not

Mi
Review №63

I Called and talk to a gentleman was courteous and informative.

Ch
Review №64

Good place

Da
Review №65

Donate here INSTEAD if Goodwill. Salvation Army actually operates as a charity, Goodwill is a scam. Google it to find out where/how your donations are used.

ro
Review №66

I would give ZERO stars for answering the phone and or returning phone calls. You should never have a voice message prompt if you are not going to listen to the messages and return phone calls. ZERO stars

Br
Review №67

The people who work there are wonderful and curious!

Ca
Review №68

Brought uniforms there its cool

Ro
Review №69

Helpful and informative staff.clean

Tr
Review №70

Great place yo drop of clothes

Ty
Review №71

Ms. Ann and Ms. Stephanie are really nice.

Me
Review №72

The staff need to be checked (especially Anida and Byrd!) Showers need to be fixed! Can burn someones skin off!

ja
Review №73

They wasnt helpful at all i mean nothing no food no resources just nothing

Po
Review №74

$30 to be given a bed and charge $10 a night to stay here. No free beds all cost to be given out. WWJD

Ki
Review №75

The attendants were very rude and disrespectful to the homeless.

Ma
Review №76

Anybody say community service ?

Jo
Review №77

The staff is extremely rude and disrespectful toward the residence. They raise their voices and constantly bothering staff for no reason. Men walk into the womens floor like nothing, and this is suppose to be a Christian based program....where I dont see it.

To
Review №78

10 dollars a night is to much for homeless people!! 100 men stay here and only 10 showers!! Owner is a millionaire off homeless people!!!

D.
Review №79

I was unable to use there services..

Ne
Review №80

Salvation is in no one else

Yo
Review №81

Fairly clean place for veterans

Je
Review №82

My church and great people

Ms
Review №83

Love shopping here

Ad
Review №84

Good for a nights stay but there racist!

an
Review №85

This place is infested with bedbugs,lousy food and a very rude and unprofessional staff among countless of other indignities!!! I wouldnt donote a dime to this sham.

sa
Review №86

Place you can rest get warm and go in at night

Ny
Review №87

The rooms are big and its very clean

Ve
Review №88

They help over 300 people.

Ke
Review №89

Helpful place.

Ki
Review №90

I believe in the work they do

Ed
Review №91

They are doing the most good

Ba
Review №92

Nice area for site seeing

da
Review №93

Great place to start over

Cy
Review №94

I Love ALL MISSIONARIES

Sh
Review №95

This place is the worse place to be the staff is rude and disrespectful the woman are nasty and annoying to be around.they refused to give me my meds today and yelled at me for no reason they have really bad attitudes they stole my money $140 and refuse to pay it back

Ma
Review №96

Clean fun facility

St
Review №97

I love this amazing Salvation Army!!

fr
Review №98

I have a friend whos a supposed to be getting transition housing but they trying to kick out of the temporary housing apartments they have because she does have a job she work full time she has kids but she work at night and they keep saying she cant be there at night but they told her to have a job so she can get in that program to get housing and its unfair they trying to kick her out but shes doing everything and having all the paperwork what they said to do and there are slow poking around

Sh
Review №99

They need to be closed down no care in the world.

Ja
Review №100

#BackOnMyFeet

Information
28 Photos
100 Comments
3.5 Rating
  • Address:400 Luckie St NW, Atlanta, GA 30313, United States
  • Site:http://salvationarmy.org/
  • Phone:+1 404-486-2701
Categories
  • Social services organization
  • Homeless shelter
  • Non-profit organization
Working hours
  • Monday:Closed
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:10am–8pm
  • Saturday:10am–8pm
  • Sunday:10am–8pm
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