Rick and the people at Precision are *really* good. Its tough these days to find an actual honest, reliable mechanic...one that doesnt try to oversell you, or nickel-and-dime you to death. These guys even provide you with an estimate thats a PDF report, (with photos!) of what theyve found and priority. In my mind it just doesnt get better. Theyre not the cheapest, but FAR from overpriced - and for great service to me its worth it.

I just want to thank the wonderful people at Precision Auto that were working on 7/22/2021. The amount of help, and genuine sincerity they (Doug and the associate with a beard, I’m so sorry I didn’t catch your name!) gave us was phenomenal! From finding different car rental places, To finding the auto parts we needed, we were in awe to the help and caring they showed us, despite never even meeting them and just running in …I truly wish we weren’t from out of town and could use them on a regular basis! Thank you so much !!

Moving is a challenge and finding a new mechanic can be difficult. Like most folks we first tried the dealerships for our respective import cars. Results were lack-luster. But we asked neighbors with similar models who they used and want to spare you that trouble. Our cars have been serviced exclusively at Precision International for 4 years now and we have been 100% satisfied every time!

I have used precision international 2 times but never again. In my latest repair encounter, they required two diagnostics only to find the issue that I had suggested initially. It was also an official technical service bulletin that they should have checked (the symptoms were exactly the same as the TSB outlined). The extra diagnostic was $125. Their proposed repair was $1400 but I was skeptical so I took my car to the dealer who accurately diagnosed and repaired the vehicle for $400, saving me $1000!!!! PI has done this to me before, I now realize, so I am done with them. My advice - go elsewhere - they cant be trusted.

I came in for an inspection appointment. I waited over an hour, and then they told me that in order to pass inspection, one of my headlight bulbs would need to be re-oriented because it was pointing slightly off center. They charged me 57 dollars for this! Left feeling scammed of my time and money. There are other places nearby that are more deserving of your business and wont give you any hassel.

Very Professional. They get the repair done right, very reasonable pricing. I trust their work on my BMW X5 ever time I need service. Highly recommended.

Highly recommend bringing your car to Precision! My family and I have used them for many years. Always prompt, courteous, and honest!

Precision International has been servicing and repairing my car for several years. Always professional, courteous and helpful to meet my schedule and, the best part is that they keep me fully operational.

Precision International is a first class Auto Care and repair establishment . First of all they know what theyre doing, and they are very good at what they do . They dont suggest unnecessary work or repair . They keep accurate up to date records of the work history on your auto. You walk away knowing that you have been dealt with in an honest and knowledgeable manner .John Paul Coakley, 6/21/2021

If I could give zero stars I would. I told them I was in a huge rush and was assured I would be contacted as soon as they something.... it took 4 hours and 45 minutes to determine the headlights bulbs were burnt out, then another hour to install when I got there to pick up my car. Absolutely unprofessional and slow and I was 2 hours late to work and had literally spent the entire time at a coffee shop waiting to hear from them since they don’t let you wait with your car. My appointment was for 10am and I did not get my car back until about 5pm. Apparently my time is not important. To top it all off I was charged $919 to replace my headlights, which I could buy for about $400 retail so $500 + in labor to replace headlights are you kidding me? I feel SO ripped off and would advise anyone considering this place to seek services elsewhere.

Very thorough, I was very impressed with how they checked out everything on the vehicle and give you a report. You do not find service like that everywhere.

Very thorough and felt their work was good quality. Would definitely use them again when we are in the area.

I can’t say enough good stuff about this place. I took my Mini Cooper to two other mechanics and they couldn’t diagnose the problem. Not only did these guys diagnose and fix the problem, they kept me informed at every step of the way. Highly recommend!!

The staff were very friendly and detailed in letting me know everything they did to my 2016 Jaco Melbourne, Mercedes Sprinter RV. Very satisfied with the work they preformed on my vehicle, I highly recommend them.Dave BuergeyBlack Mountain, NC

GREAT REPAIR AND MAINTENANCE SHOPPrecision International will take great care of you and your car as well as specialize in German cars and anything you might need. Great shop, runs very detailed diagnostics, overall finds the root of the problem and fixes it at a very affordable rate. Jason and Nancy are very trustworthy and wouldn’t take my car anywhere else!

Over the years Precision has worked a Saab 900, Audi A4, Porsche Boxster, and lately an older 911. All work was done correctly, on time, and at a fair price. Thanks!

Provided two options. The first, once completed, might fully address the problems diagnosed, and the second would address address, without doubt, the full range of potential problems.This full disclosure was unlike the local dealer who announced, a couple years back routine maintenance, that an error code for a fan failure had presented itself. They recommended a fan replacement for $2,200.Took it to this shop. Was told yes that error code was present and there was one fuse, hard to get at and might take a couple hundred to get to it but worth checking in light of replacement cost. A couple hundred later the fuse was replaced.These folks have my business. I recommend them.

Very thorough, great service..very reasonable. I have been using them for years!

I trust them with all of my mechanic needs

Always professional. Great service at a good value. I highly recommend precision International for all your vehicles needs.

I really appreciate the managers knowledge and clear communication. Nancy is great! You never feel suspicious of what youre being told and shes never condescending. Nancy, and the staff there, never pressure you, but they are clear about issues that need immediate attention, as opposed to work that could wait a little longer.I recently moved to a town 45 minutes away and I still bring my Mini Cooper here for everything.

Great experience.

I have used Precision for many years. They maintain my maintenance records catch problems before they are safety issues. Friendly staff and very professional. I trust them without question. Done right the first time every time.

Well done service - the extra mile was required, and this shop went the extra mile.Highly knowledgeable, trustworthy.

Excellent diagnostic work to discover the source of my oil leak. I would easily recommend this repair shop for their expertise, honesty and reasonable prices.

Lousy work, obscenely overpriced — AVOID this place

Precision International has been taking care of my 2004 VW Passat Wagon for several years now. Ive found them to be very responsive. You dont have to wait long for an appointment. They tell you upfront exactly whats wrong with your car, what they will do to fix it, and how much it will cost. Very good about answering questions and explaining things. You can talk directly to the technician if you want. I have found them to be much better than going to the dealer! I would highly recommend them.

Very courteous and professional, I did not end up having my vehicle serviced there because they were forthright with me. They seemed to rather be honest with me than just get my money for doing work. Great people, I would definitely recommend them for repairs.

I just purchased a 2015 Mini and brought it to PI to have it checked over. Since I already bought it, I would have had to repair whatever they told me was wrong. They did a thorough, fully documented inspection and found only one minor thing wrong. I really appreciated their honesty and the time they spent going over the analysis with me. The charge for the inspection and repair was more than fair considering how much work they did. The car now runs great and I am a most satisfied customer!!

Sincere thanks to Nancy and Mike for the recent repair on my A4. It had an unusual problem and as always, they carefully diagnosed the problem and replaced only the parts necessary.Precision has been servicing all of our cars for over 15 years. Always professional, always fair, always reliable. We are fortunate to have such a high quality shop in our area filled with great people who do things right.Thanks for all you do for us.Wayne HagerColumbus NC

Another amazing experience with these guys. Second time there and will definitely use them again. Thanks again Nancy!

I really thought this place would be good for me, but unfortunately not, i wanted to bring my own parts for a simple job they told me it would be an extra 20 an hour for me to bring my own parts, for what I asked they said thats there policy, it makes no since for there to be any sort of upcharge on me bringing my own parts, basically they are saying sure bring your own parts but were getting the money we would have gotten if we had ordered them ourselves, thats not the kinda people I want to do business with. so if thats how they do business I definitely do not recommend you go here cause that just says to me what else are they doing that is wrong!

Checked every thing, with all information on car for present and future needs Will return with all services for all cars and trucks Thanks rholub

Took our 04 Discovery for a coolant leak. Praying it was not a head gasket. They provided a written quote, performed what needed to be done and came in under budget. Then a follow up call. Who else does that??

Ive had my car serviced twice now at Precision and, both times, the process went smoothly. The team at this company is very reliable, honest, and ensure their customers are taken care of. I was able to get a loaner so that not only would I not be without a car the whole time mine was being worked on, but also so I could bring my car in at my convenience. They also know quite a lot about cars and what is causing problems the customer is experiencing. Ive recommended them to someone else who is also very pleased with their courtesy, service, and the fact that they got the job done well.

Always top notch service and based on a consistent track record, I know I can unequivocally trust their recommendations and guidance. Theyve never steered me wrong, which is why Randy and Nancy (and the team) are my go-to team for all things automotive related.

Went in to have back latch fixed, new battery, headlights installed, and have them fix a sunroof drain for the second time. paid over phone. now my cdplayer doesnt work also that was installed buy best buy days before dropping it off. I will be disputing the charge; please contact me.

Randy and his team are excellent. I really appreciate that they stick to their appointment schedule so that I can get in and out quickly. I started going there a few years ago when my Saab was having issues. They took great care of me then and now the only place I go to for my cars needs.

Great first experience. Got a flat tire and went in at 8am to see about patching/replacing it. They ordered the tire right then and had it within 2 hours (note: they were booked for the whole week but still squeezed me in) and had me come back that afternoon to swap it out. Thank you guys!

Ive been a customer for a year and a half now. Always satisfied with their work. There was a situation where a part needing replacing on my car (according to the BMW dealership) and Precision was able to repair rather than replace. It saved me hundreds of dollars and made a loyal customer out of me. They are quick, fair, and skilled at repairing foreign and domestic autos. Definitely recommend.

Nancy and the entire team at Precision International provided expert advice and professional service for my 2011 SAAB 93 Convertible. Their attention to detail and customer care were second to none. I was extremely pleased with the outcome. My SAAB has never performed better!!!!

Precision replaced the oil sensor on my 2003 Saab 9-3 Turbo. The job required removal and reinstallation of the oil pan - a time consuming job. The price was per the estimate and the result was excellent.

A truly professional group and service experience. Requested work was performed expediently and accurately, complete with a recommendation that actually made complete sense which I was more than happy to learn about and move forward with during that visit. They worked on and earned my trust on my beloved and rare E36 BMW M3, collectors car.

P.I. got me in quickly, began work on my Saab immediately, had the parts arrive extremely quickly and began sending me email updates with current invoice + suggested work that I asked to have diagnosed and a rough estimate invoice of what the costs would be if I chose to have that work done. I had them go ahead with a few more things and it was fast, efficient, and friendly but also to the point. I wouldnt take my vehicle anywhere else at this point. You MAY be able to find work slightly cheaper elsewhere, but at P.I. it is very clear that you are paying for excellent quality work, timeliness, and great back and forth communication.

Always go above and beyond with customer service! I’ve been taking my car here for years. Highly recommend to anyone looking to have their vehicle worked on by professionals who don’t empty your wallet.

Precision diagnosed my cars problem, fixed it correctly the same day, and it didnt cost too much. Good job!

The free, loaner car was a real plus. Trustworthy folks, quality work.

Excellent service. Detailed description of upcoming maintenance advised to keep car in running smooth.

Nancy is great. Overall experience good. When first picked up car had a rattle and had to bring back. They fixed issue.

Once again, Randy and Nancy and their team run an honest and dependable automotive shop. I would highly recommend their services on international or domestic cars and trucks. Precision International continues to provide great service.

Precision International has been working on my personal and corporate vehicles for many years now. They have saved me considerable sums of money. Before that I chose mechanics by their pricing reputation. You get what you pay for. After switching to Precision International I noticed my auto maintenance costs dropped. PI keeps your autos in better shape, thereby saving money for their customer.Their mechanics are highly skilled, knowledgable professionals. They are prompt courteous and reliable.I give them my highest recommendation.

The service at Precision is top notch. Thanks again for taking great care of my Mini!

Nancy is the best. I send my elderly father to Precision for all his car needs because I know Nancy will look after him and be fair and not sell him anything that he does not need.

Excellent service, knowledgeable technicians. I’ve been going to Precision for years. Always accommodating and reasonable rates.

The staff are good...accommodating as they can be...and I feel that their work Id above average, if not exceptional...thanks, Dennie Boettcher

Such a great place! The staff are friendly, helpful, professional and knowledgeable. Thwy do excellent work!

Helpful, reliable, timely, clean shop. Very honest

Next year will be 25 years. Through the years Precision International has done - or handled in the best way - almost every car problem imaginable (my Saabs average 22 years old); and, I have always been happy with their service!

I must have had a way different experience than most other reviewers; maybe they just don’t know any better since I have worked in the industry in the past. My vehicle had been having a power steering leak for months. I took it to precision and told them I suspected it to be a line coming from the reservoir. They called me later and said they wiped everything down and couldn’t see a leak. They then asked if they could keep the vehicle overnight since they couldn’t find a leak. I said sure no problem. The next morning they called and said no leak detected but they did the oil change I requested as well. I told them I’d pick the vehicle up. I brought in a picture of my driveway and a cardboard box I put under it showing how much it had been leaking (it was significant)I was then given a bill for 220 dollars for an oil change and for inspection of a leak they couldn’t find. 45 dollars for oil change labor and 60 dollars for labor to visually look for a leak. (That means doing exactly what I did which is stare at the undercarriage for 5 min every now and then) What really upsets me is they charged me 8 dollars for brake cleaner. A can cost 1 dollar and they charged me for 2 cans (4 dollars a can) I took my vehicle home and looked under. I immediately could see where the leak was coming from- the hose I told them I suspected. I could also see there is no way they used brake cleaner. It was apparent that a rag was used to just wipe down the general area. I say this because I used to be a vehicle technician. I didn’t want to do the work and figured they could do it quickly and cheap. If they used 2 cans as they charged me for my entire engine bay should be clean. Also, I was charged for 8 qts of oil and my vehicle tops out at 7. I know cause I’ve changed my own oil up to this point.Lastly- they gave me a quote of changing power steering lines at my request. 295 for parts and 150 for labor.I ordered the single line I suspected from the dealership for 30 dollars. Took me 2 hrs to replace including the lunch I ate between removing and replacing. The line I removed was brittle and cracked. Leak is gone.I should have known better when I was sitting in the waiting room and they quoted a poor woman who needed signal lights to be replaced 15 dollars per side. It’s 5 dollars for bulbs tops and autozone would have done them for her for free. SMHDuring this whole ordeal I never gave attitude and was very polite with them, the only reason I gave 2 stars was because they were courteous even though the reason I gave a terrible review is their ineptness to see an obvious leak, dishonest charging of brake cleaner and price gouging.

Two words: love ‘em! Nancy and the entire Precision team have taken care of our cars for more than 10 years. I wont go anywhere else.

Sunroof leaking

Randy and the guys are awesome, from Jimmied Puerto Rican Jeeps, to down home made in the USA modified CJ8 to your average run of the mill Cooper All-4 Super...they get the job done right!

Absolutely the best auto service Ive ever experienced. Reasonable, courteous, and always have the car ready when promised. Value is getting more than you pay for, and they have always delivered for me! I like getting things fixed in one attempt and not having to take my car back three times to ever get succesful resolution of the problem.

I have been a long time customer of PI and stayed with them during the sale to Organic Mechanic.Positives- good service, timely work, nice folks.Negatives- a $98 oil change on a 4 cylinder Acura that is 9 years old.Recommendation- 1.discuss options with customer and explain why manufacturers specs on oil, air filters etc. don’t have quite the same meaning when the automobile is well out of warranty.2. Adopt a high quality synthetic oil “house brand” that would save your customers 25% over high end synthetic oils yet provide the same basic specs, lifespan and protection.3. Advising the customer that the synthetic oil should be changed every 3k on a car with 135k miles is not the manufacture recommended interval.

Excellent service - Much better than the dealer!

Loved it

Had my new to me E28 timing chain break. Nancy, Mark and Randy made sure that she is back on the road and running like new.

Precision has taken care of my vehicles for years. I recommend them highly!

Ive been a satisfied regular customer for 8 years, since I bought a Saab, and a friend and fellow Saab-owner recommended I take mine there. All the tuneups, occasional problems large (replace the cam) and small (electrical work, rattles, etc.) have been done there ever since.Only once did I have to go back for a second go-over and they fixed it right.Yeah, its pricey: theyre specialists in all the foreign and luxury cars. So I do oil changes and tire rotations elsewhere. But I dont visit a GP for laser surgery, either! To keep a 17-year-old luxury sports model in great condition, I go to the specialist.

Always excellent, detailed, and friendly service!

Excellent service and help me planing future major services. 10 years of excellent customer care and always getting it right on my 2001 Audi, still runs like a new car with 160,000 miles. Jack Poisson, Attorney

I trust these folks completely. They do great work, in a timely manner, at a fair price.

I have two older Jaguars. The good folks at Precision International have solved every problem and met every repair need I have had. They have been great with my wifes Mercedes also.

Fair prices, good service, detailed information about the repairs.

Outstanding experience working with Precision International. I would recommend this company to anyone.

Always professional, never recommending more than what is practical and worth the money.

They did a great job diagnosing and fixing my rear wheel bearing.

Great team! Timely and always take care of whatever the problem is.

Great fast service! Thank you.

Timely and excellent service. The best!

Theyre honest, very competent and fast. Dont know what else you could ask for.

Quick service, but a little more money than other shops. Not the friendliest service, but was quick and efficient.

Job well done for a fair price!

They understood the problem immediately and had the equipment and technology to get the job done quickly. Even had a video of the process to verify the problem.

Great gob, BMWZ4 extensive service with transmission.

Very organized. professional service. Highly recommend.

Pricey but you get that with owning a luxury car

These people are the most friendly and courteous I have ever had the pleasure of doing business with and the service is beyond expectations. Have used them for as long as I have owned foreign cars out of warranty.

Outstanding value for the cost, could not be happier!

Great, quick, cost-effective service! Nancy goes above & beyond to help.

I wont let anyone else touch my car.

Carol felt like her little Mini was brand new after they finished!

In depth diagnostic evaluation and subsequent repair of complex carburetor problems in my old Mercedes Benz; no one else in town could have done this, and done it as well. I can now cruise around town in my convertible 59 MB 190SL withouut fear of breakdown. Both Terry and Randy are tops in the field of old Euro classics;Don Russell

Great service, very dependable.

Great service as always

They are very,very pricey .. i took my jaguar for oil change, windshield wiper, that got fixedi had a bulb out in the front out i was told that it wasnt the bulb that something electrical cannot fix now. my total bill was $ 220.00 to me that is pricey. then i left and my engine light came on before i got home / not the headlight fault its been out for over a month and no engine light on. i dont know what happened to cause my engine light to come. please international response to my comments. what did happen to cause my engine light to come on, and i did not stop to get gas. so its not the gas cap. also said i needed tires, i then took my tires to 2 different tire places, they told me i have plenty of tread, i just bought the tires 9 months ago and they are new .also they went ahead and gave me and inspection knowing that it would fail because of the headlight.(why) there service has ended with me.

Without Randy, My Jaguar XJS would be in the junk yard!!!

A good repair shop

Always the Best

Great job, great service