Quite pleased with timeliness regarding appointment and actual oil change. Location is confident. Comply waiting area. Friendly and knowledgeable staff - had other questions regarding my vehicle issues. Will definitely use Curtis Hi-Tech for future oil changes.
This is a new auto shop to me. My trusted mechanic of nine years retired and sold his business to this firm. Last week I had my oil and filter changed, brakes checked.This is a busy shop with 4 bays. The office manager is courteous, knowledgeable, and remarkably efficient. The job was professionally done and on time with my appointment. As a result, I am back today to have my tires replaced.
After a longer than expected search to find someone to do an alignment on my car, Curtis Hi Tech said they would. They have an in ground alignment machine, which works well with a lower vehicle. I wish I asked the guy who did the alignment on my car his name. He is a very friendly guy. We had a short conversation about the specs that I wanted for my alignment, and how it was difficult for me to find people willing to work on my car. He told me that (Im paraphrasing) We wouldnt scratch that Toyota over there, so we wont scratch your Lotus. Which to me inspires a large amount of confidence in there ethics, that they arent going to treat my car special, because they treat all of there customers cars with respect. Another shop recommended that I come here, because they have that in ground alignment machine, as I was leaving they made sure I was aware that they were not trying to steal that other shops customer. If you are looking for a shop with integrity this place is for you.The alignment is excellent, I can drive my Exige with confidence.Ten stars.
I was super happy with my first visit at Curtis Hi Tech Auto. I was referred there by my housemate who has been using them for a while. Excellent service. They were punctual, price was reasonable, and they did not try to up sell me on any maintenance that I dont need which I greatly appreciate.
Curtis provides more than just parts and labor to fix your vehicle; they instill CONFIDENCE that the requested repairs will leave you driving off the lot safer, smoother, and happier. A warm smile by Kitty welcomed us upon driving up. Courtney is AMAZING at the desk; orchestrating, scheduling, operations, and purchase tendering. Specifically I want to mention Chris and David who were the actual service techs. Not only were they on-point with every detail of my service request, they also put up with my 1,000 questions as to what was occurring under the hood and why. I can see why Kittys husband acquired the Curtis Auto Shop - the service reputation, the attention to detail, and EXTRAORDINARY service professionals. After traversing 3500 miles and inquiring unto 4 service shops, this one makes me feel important, heard, and confident in towing my family in our Dodge Ram 3500 pulling a 19,000 pound fifth-wheel toy hauler. Thank you, thank you Curtis Hi-Tech; I would definitely drive the 425 miles to come back and see you...although far....well worth it for quality workmanship, friendliness, and overall transparency.
Absolutely a great team! They got me in and out for new brakes at a reasonable rate and were excellent about communicating. I think it took all of two hours for the service. I’ll definitely be going back.
Consistently saving me money and providing clear insight to my vehicle, Ive been in great hands since finding Curtis. Plus their scheduling services makes everything timely.
Staff was Courteous, Organized, and answered multiple telephone calls with my questions. Service was Excellent. Prices also Excellent. Recommend
Ive been coming here for three years now and wouldnt go anywhere else. Theyre reliable, consistent, and can give you a fair expectation of cost.
This is my new go to car shop In Asheville. They treat everyone with respect, even if you aren’t exactly knowledgeable on cars. Plus they are more than willing to educate you and work with you to make sure you are able to get your car fixed and in a timely matter. If you are unsure where to go to get your car checked out, be sure you go here first.
Courtney, Charles, and all the rest of the crew are amazing!! I have taken my truck there a few times for work and they have all gone above and beyond to take care of me! Highly recommend these guys. Honest trustworthy group of people! Thanks for all you do!!
Friendly service, small family owned atmosphere. They were able to save me a LOT of money and the work was done quickly and professionally. My Outback is running and driving great now.
Courtney, Charles and Luis were incredible!!! I drove a car from a dealership down the street to be checked before purchase. This crew was so incredible! Extremely professional and knowledgeable. They were completely honest and I could tell cared about my safety over their business transaction. I would 10000% recommend this company! Will be using in the future. Thank y’all!
Curtis Hi Tech is a great shop that does top tier work, charges fair prices, and has excellent customer service. Taking a car to Curtis is a breath of fresh air! Seriously, I couldnt recommend this place highly enough. Thanks, Curtis Hi Tech!!
Ive been going to Curtis Hi Tech for 10yrs with 4 different vehicles and have always had excellent service. Easy to get appts, quick turn around on services, and very affordable. They have always let me know if a service I was looking into wasnt needed, and I have never had any issues with any services they have done for me. They recently added a feature on their website so I can see all my service history on all my vehicles. Was really surprised and happy to see they had info on vehicles I had brought in years ago, really a great feature.
Did an excellent job with all the routine maintenance my cat needed while I lived in Asheville, and the staff was always helpful and courteous. This is a good neighborhood mechanic.
Always do a great job in a timely manner, good communication. Honest.
This has been my go to mechanic for almost 10 years now, basically since I moved to Asheville. Courtney is amazing, and I know that I can trust them to be honest and fair with me. I cannot recommend them highly enough!
Have used Curtis Hi Tech for ~20 years - always friendly, always helpful, and they do great work. Highly recommend!
The lady that answered the phone was very nice, polite and helpful. She answered my question fully.( Sadly I didnt catch her name tho :( )
Wonderful experience with this shop. Our Colorado car broke down in Asheville on way home for Christmas break from College. Transmission needed replace and the price was a fair price for the work that needed to be done. Car looked very clean when it was picked up on their way back to school. Runs great! Looking forward to another 100,000 miles with this 2006 vehicle. Thank you, Curtis High Tech!
Great place to get work done on your car. Great people. But NOBODY is wearing a mask! I mean I don’t think it’s that big of a deal but come on people there is a lot of elderly people that get their car serviced here! You can do better, I can understand techs working on cars not wearing masks, but both of the receptionist don’t have on masks. Would be 5 stars otherwise
They go downhill. I use them over 10 years but something is gotten different 4 months. Keep my car for over a month and it never move. Always sitting outside and when it finally get worked on and I get it back have to bring it back three times more and they keep charge me ever time. I go somewhere else now and see mechanic forgot to hook something up. Fix in few minutes and no charge.
Amazing is all I can say about the staff at Curtis! I took my 04 truck there and they keep it running like new!
I’ve been coming to Curtis Hi tech for years with my 92 F150, have put over 90,000 miles on it in 8 years, and they keep it running. Courtney has always done a great job being transparent letting me know what they find and how much it would be, the prices are honest and usually less than when I shop around, and the work is good (I’ve never had to have them repeat the same job). I’d trust them with any of my vehicles and highly recommend.
Professional and friendly auto service. Thanks for making my first visit quick, easy, and affordable. Ill be back.
I would only take my car to the folks at Curtis Hi Tech Auto Service. They are the only shop in town that I would trust to work on my classic Cadillac. Charles, Kitty and Courtney are wonderful people that truly make sure you leave as a satisfied customer. They are very down to earth and very honest. The mechanics there are of top notch quality as is there work. I can not tell you enough about how much I am pleased with all of them and the work they have done on my car.
Been going here for 6 years : 2 -15 year old cars. these guys are the best! trustworthy and fair.
Great work at a fair price. Very kind folks.
They got me in and out quickly, and could not have been nicer. Great experience!
I’ve been going to Curtis for the last five years or so, and they’ve always treated me well. They’ve double checked any and al problems I’ve had and have worked with me on getting me back on the road. Highly recommend
Great sevice. Did exactly what they said they would. Super friendly staff abiding by COVID-19 protocols for safety too
These folks are awesome! They are efficient and knowledgeable. I trust that they are going to do a great job with getting my car back to me in much better shape. I am really grateful to have found this place. I go here for all my car issues, tune ups and oil changes. And If there are certain things they do not do, they have great resources and referrals. I really do appreciate they are just around the corner from me and can always get me in to see them for repairs.
These folks are the best! We always go back there because a) they are super nice people, b) they do what that say c) very fair priced and d) the work is excellent.
Highly recomended This place was awesome and Courtney was so nice. ♥️♥️♥️ I had a abs light on and a place In Black Mountain Koppinger (not happy) had given me 1000.00 brake rotor replacement analysis and it was ABS sensor. Curtis Hi David My tech was awesome $148.00 and had me in for an appointment and out within an hour. Can’t recommend this place enough. Thanks so much
Look no further! These guys are great!!I recently moved to Asheville and needed to find a great mechanic. I drive a old pickup and it often needs some work. These guys were recommended to me by my cousin and I am so glad she did! I have had to use them several times and for a few large repairs. Each time I have take my truck in, they have giving me an estimate before they do any work, the pricing is extremely reasonable but more than that they are fast. Regardless of the amount of work that needs to be done, they are usually finished with-in 2 days if not less. None of this, we have to keep your car for a week business. They understand the need for people to have their vehicles and try to get your car back to you quickly. They are also some of the nicest folks around. Just an added bonus to the fantastic job they do!
After multiple miscommunications with receptionists regarding work and timing, the mechanic failed to tighten our lug nuts securely after doing the work. We learned this while driving from Asheville to New Mexico, when we had to pull over on the highway in the middle of Oklahoma because one of our wheels was about to fall off. All this with our cat and dog in the van. Absolutely unacceptable. On top of all that, nobody was wearing a mask in their small office. Go elsewhere.
Did quick break work on my mercedes station wagon
So happy that I found Curtis Hi Tech! I needed an alignment a few years ago and another garage recommended Curtis. Since then I have found that several of my friends go there. Courtney, the sweetest person in Asheville, always gets me in really quickly and they are super fast at diagnosing the problem and fixing the issue. If you are looking for a place where you are treated like family and you will never feel like they are overcharging you or taking advantage of you go to Curtis.
The folks @ Curtis Hi Tech are the best. They set up an appointment, the same day & were extremely professional. They took the time to explain everything they were doing, before they did it. Things were done on time, No additional charges or mystery problems, just what had to be done! Would recommend them to friends and family.
Great local shop, I went in to get my spark plugs and distributor cap replaced as well as getting some fluids changed. Everything was done quickly and professionally. They also fixed the number of small issues and didnt even mention that they had or charge me form then. Good people!
Would highly recommend this shop. I took my truck in for an unknown rear end noise, they correctly identified it as a wheel bearing, replaced it on the original entire estimate, and at a fair price. Courtney on the phone was able to answer all my tough questions without hesitating!
My 1st time coming to these guys! My only regret is that I didnt come sooner! The office staff is extremely polite and helpful! THANK YOU GUYS!!! 😊😊
Quick service. Honest. Decently priced. Professional yet personable.
Took my car in to get it aligned. It had a little shimmy going on. Curtis hi tech notified me of another issue. They could fix it. So I let them. They were super nice and took good care of me
Always professional, reasonably priced. Will always take my car there for servicing
Charles and his team always take care of our vehicles, have used them for many years and will continue to do so. Thanks
My grandfather took his car here. So we have just continued the tradition. We know why my paw paw was so fond of this place with good reason. They are great! Polite and know what they are doing.
I usually dont write reviews, but Ive taken my car to Curtis for several very large and small repairs and I have been so impressed with their promptness, professionalism, and theyre always straightforward about what to expect. As a woman I feel comfortable going in and the front desk staff are really great. They consistently do a fantastic job and its the only place Ill take my car.
This place it AWFUL! Took my daughters car in and her radiator needed to be replaced. Two weeks later it broke down. They FORGOT to hook the fans back up!!!! Hello, Mechanics 101! They also prepped me for more work by saying sometimes the head gaskets leak. No, they didnt burp it long enough, causing it to lose fluid! I called to complain and ask for some of my money back- the least they could do when I had to spend more money to fix their mistakes. Owner NEVER called me back! Piss poor customer service. I wouldnt recommend this place to my worst enemy!!!!!!!
I have been coming to Curtis High Tech for years, and they have never done me wrong! Their entire staff is extremely knowledgable, hard working, and friendly! They are the only shop I have ever been involved with thats completely transparent about what theyre doing, whats going on with my car, and how issues can be addressed as economically as possible. They go above and beyond to be helpful and honest every step of the way, and their politeness is impressive. I will only bring my vehicle to Curtis High Tech, and I encourage you to check them out if you have not had the pleasure of working with them before. I trust them completely with my automatics needs. They are the best!!!
I have been going to Curtis Hi Tech for over three years now. They are very knowledgeable, fairly priced and most importantly kind.
Honest, friendly, quick service. I got the oil changed, tires rotated and a new cabin air filter. My cars service indicator said that it was due for a brake fluid flush. The mechanic checked to see if it was actually necessary, and it wasnt. I appreciate their honesty.
Friendly staff, incredibly fast service.
First of all, no one asked my name, phone #, address, nothing. How do you find past records? Look it up by make and model? Must be interesting finding things. Anyway, came in for an inspection, left my reg. Card in the cup holder for easy access and stated 3 times that the card was in the cup holder. Not concealed, not in the glove box, I had purposely placed It in the open in plain view, and made it very clear where it was It was a GA state inspection which all NC inspectors are qualifies to do. The tech said she wasnt going to dig for my reg even though I left it plainly accessible so that digging wasnt required, so I had to write it all down, because she didnt want to lower the lift. And I couldnt enter the shop because of insurance even though there was toddler in the shop????? Then she runs the inspection as Buncombe county, even though it was abundantly clear that this was a GA inspection because they asked if i had gotten it cleared by Georgia Ignorance or laziness, either way now I have to go and pay for another inspection because they arent open weekends. Great.
Knowledgeable and helpful. Great service!
Honest, fair, efficient.
Ive been taking my Toyota to Curtis Hi Tech Auto for service for over two years now, having various things fixed, which they did so well, including fixing some odd problems over again without charge to me. They have amazing mechanics, and the place is managed perfectly. Just recently, my always dependable car broke down while I was driving in the middle of nowhere on a deserted road, something I have never had to deal with before. I called them worried, and they helped me get a tow that came right away for me and my car, and then they fixed my car asap. It was a big job and wasnt easy to do as an important part had rusted tight that needed to be taken off careful -- they did it perfectly and at a reasonable price, so I am very grateful to everyone there, like Courtney and Kitty who take such good and knowledgeable care to make everything work out just right for their customers!
Wonderful place to get your vehicle worked on! Everyone is super friendly. Their very quick and affordable. They help you out when their is a problem with your car (money wise) they try to put themselves in your shoes and realize that they dont want to break the bank. I love going there to get my car worked on theyre some of the friendliest people Ive ever met! Defiantly worth every penny paid!
So kind. So helpful. So efficient. So fast. So affordable. Thank you!
Curtis Hi Tech is our preferred neighborhood shop; theyve been dependable and honest with us every time weve visited from simple oil changes to more extensive engine work. Theyve even advised us at times to hold off on a repair if it wasnt completely necessary or strategic. This shows their commitment to customer needs first and this is very appreciated!
Love them!! Everyone is so nice and they do a great job at an affordable price.
Ive been a customer for almost 6 years. I always bring my cars to Hi-Tech and if they feel the work should be done by a different expert (think transmissions, etc), then I will use the service center they refer me to. I have the highest level of trust in the entire staff. When I have thought to buy another car (new or used), I bring it to them to evaluate. There have never been hidden fees or costs. Most importantly, I am told what work has to be done, what could be done, and what I can wait to do.....Fair and trustworthy.....not many auto repair places around like that...............
Had to get a new battery didnt take any time at all. Good quality service with a sense of humor as well.
If you are reading this then youre looking for a shop. This IS the shop you hope you will find. Im a auto repair professional and found myself broken down 5 hours from home. Ive managed premier independent shops in my area (Nashville) and have personally trained service professionals who are the envy of the competition, including the dealers. I know good shops. Curtis is the real deal. They handled my emergency repair quickly, professionally, and at a price that was more than fair. This was an excellent experience at every level and I HIGHLY recommend this shop.
Took our car here for the first time on March 20th,we were recommended this place from Discount tires where we got tires for our car! the car needed brakes Courtney is very friendly and got us in very quickly for an inspection and then the cost of the repairs,we felt that they were very honest,helpful and caring, the service was great and the waiting time was only an hour which they promised and the cost was pretty reasonable and the technicians were very knowledgeable! the car needs further repair and will be going back there!
Curtis Hi-Tech is the best auto service center Ive ever used, bar none. Their excellent quality of service and their pleasant customer-service manners ensure that I use them exclusively, unless Im out of town. I have been a customer there since shortly after they opened 15 years ago. I have taken my vehicles there for a wide variety of service needs, from oil changes and safety inspections to clutch replacement and everything in between. Theyre skilled technicians and as honest and pleasant as you could ask for. I give them my highest recommendation!
This place is great! The people are really nice, very knowledge and made me feel very comfortable. They have great prices and I will definitely be retuning for all of my car needs!! Thank you guys for the great, high quality, affordable work with my breaks and rotors!
Ive used Curtis Hi Tech for over 12 years and they have never failed to meet my expectation of a service of the highest integrity. I depend on them to maintain my vehicle such that I dont worry about it and Charles has many times extended himself to give me the assurance that all is well before I make a road trip. They happen to be conveniently located for me and I would drive across town if needed as I wouldnt trust my car to any other place. I have referred many people over the years and they too continue to use Curtis Hi Tech for the same reasons that I do. If you seek a place where you are both welcomed and treated fairly and want to drive off with full assurance of your car having been given detailed care, give them a try.
Best experience I’ve ever had taking my car in! The pricing is fair and the customer service is always awesome. I will continue to bring my car here and recommend it to others.
Usually use X-pertech, but started using Hi Tech and have found them much easier to work with. (Kevin at X-pertech is really good, too, but his parking situation is tricky.)These guys and gals are just as good, but more patient and convenient.
Made an appointment and when i went they were quick, Knowledgeable, Affordabl, and Friendly
I needed a new windshield wiper, they sent someone to get the part for me at Autozone, replaced it quickly for minimal cost. I had another issue that would have been much more expensive, they recommended to see if the issue would still be under warranty with my dealership. I felt like they are looking out for the customer which speaks volumes.
I never had any car troubles until I came up to WNC for school. Since then, Ive needed two plugs in my tires, one new tire, and several oil changes. After my first tire issue, I ended up at Curtis Hi Tech on a fluke. I was lucky! I have had nothing but great experiences at Curtis Hi Tech. They keep prices reasonable, and the customer service is highly professional. Its easy to get them on the phone, Ive never been there for an unreasonable amount of time, and Ive never left feeling dissatisfied with how I was treated, how my car is running, or the price I paid. I dont know anything about cars, but I never feel like Im being duped or misled. They seem to truly care about their customers and providing high-quality services. I love Curtis Hi Tech! Definitely a place I keep going back to. The ladies in the office are lovely and personable, and the guys in the shop do thorough work!
The guys at Curtis Hi-Tech are friendly, well trained automotive technicians. I appreciate their ability to diagnose the problem, then inform me, and together figure out the best course of action. I also feel appreciated as a regular customer when they manage to fit me in ASAP, even when I dont have an appointment! Thanks Guys!
Everyone is friendly and very knowledgeable and the prices are great!
The best auto shop in town. Ive been a regular (or one-time, in one memorable experience) customer at several shops in town, ranging from well-known independents to chains. Curtis Hi Tech has consistently had the best prices and best quality service of any of them, and they will not sell you on unnecessary services.They are busy (rightfully so), so you generally need to plan ahead a bit/ call and make an appointment to get work done here as opposed to just walking in, but its worth it, and they can and will come through in a pinch when you need work done ASAP, and make sure that the work is done right.
Been using Curtis Hi Tech for 15 years. Theyve worked on 4 different cars for me over the years. Tires, inspections, oil changes, repairs, figuring out weird noises and fixing them, I have never had one experience with them that wasnt positive. They have always been honest, fair, the work is great quality and the people there are friendly and knowledgeable. I recommend them wholeheartedly!
Awesome people.. excellent work and service.
I get my inspections done there, cars havent needed work. I like that they honor your appointment time and start right in with your vehicle, that doesnt always happen at other stations. The waiting room while small is clean and chairs are comfortable and all staff are personable.
I took my car in to get an oil change a few months ago and it was a great experience. Everyone was super friendly and nice. I felt sick that day so maybe it was the owner or the manager, whoever it was, they gave me a plastic bag in case I was going to get sick, showed me to the bathroom, and let me sit outside in one of their chairs. I felt embarrassed that was I sick but they were very nice during the whole process. The oil change was done quick and effective. Overall, it was a great experience and I will definitely be going back.
Curtis Hi Tech is now my go-to auto repair place! Incredibly helpful and knowledgeable front desk and a quick turnaround at reasonable prices. Its rare to be able to call a repair shop and get such an honest and accurate take on the status of your vehicle! Highly recommended!
I found Curtis Hi Tech a couple of years ago when my battery unexpectedly died in the bank parking lot a few lots over. They were kind and helpful and took care of me honestly, effectively and efficiently. Starting with that experience I have never had anything but hi-quality, integrity experiences at Curtis Hi Tech; their work is good, their prices are fair and they care about their customers. Im always referring my friends here.
I would trust Curtiss Hi Tech better than my brother in laws auto service. They are polite, professional and reasonably priced. We have a 2003 Saturn that they keep running like a charm. I wouldnt go anywhere else.
Fair prices, friendly service, quick turnaround. They even helped me understand the NC emissions laws so I didnt pay for an inspection I didnt need. Highly recommended.
Great people great service
Fast, friendly and reasonably priced service. I have been taking my truck and Prius here for last 3 years and they always take excellent care of my vehicles. I highly recommend them!
Had an extremely bad rear wheel bearing. These guys were able to fit me in on a Saturday morning, with only a phone call. Quick work, more than fair price. I will definitely be giving them more of my business in the future. Def recommend.
Replaced the starter on my truck in April. Great service at a very reasonable price. Will definitely go to them for future repairs.
Went in for my first NC inspection and it was super quick and easy. The staff is very friendly and easy to work with. Beyond that they are very personable and seem to really get to know and care about their clientele. If you want to go to a place where folks will do good honest work and care about you and your car, this is the place for you.
Though a rebuilt engine obtained from a local supplier turned out to be way below par, the folks at Curtis did everything they could to help remedy the situation even though it cost them financially. Really appreciate Curtis covering for the local suppliers unwillingness to make good on what should have been a warranty repair. The fact that Curtis made good on another companys shoddy work and horrible customer service shows that Curtis really places their customers first. I will be back, and I will recommend them. Thanks to all at Curtis!
Curtis Hi Tech has earned all my Business . Charles, Tony and Cortney Honest folks, prices are very reasonable. I have 5 autos and Curtis Hi-Tech has worked on them all. I bring him jobs such as a minor oil change to AC work, as well as timing belt work, wheel alignment, brake work, shocks and springs . He earned my business away from Xpertech. Charles and his team are pleasant at all times from the second you walk in to when you are leaving the shop. They work on several of my Classic cars that i pamper and would not leave at most places. Thank You Curtis Hi-Tech for the hard work you all do.
Good old fashioned southern love! Eager to help me troubleshoot and get my vehicles up to speed and working great again.
Ive taken my car to Curtis Hi Tech a few times now and it has always been a great experience. I recently tried out another mechanic in town that everyone raved about, but I found them to be very rude and they told me I needed over $500 dollars of worth work on my car. I took it in to Curtis Hi Tech to get a second opinion and they told me I only needed a fraction of the quoted work and I got out of there for under $200. My car is running better than it has in months, now. Theyre also very nice, friendly, and professional. Dont waste your time anywhere else.
My grandfather was the first to find Curtis High Tech over 15 years ago and my whole family has been trusting them with our cars ever since. Theyve always been honest with us and their prices are more than fair. They are the only auto service shop in Asheville that I would recommend! Thank you so much for all the years of fantastic service!!!
They do great work at a fair price. Ive had all my vehicles serviced there for the past 9 yrs and Ive never been disappointed.
Seem honest, do good work. I found my new mechanics
Curtis Hi-Tech provides prompt and high quality service. Courtney is quite knowledgeable, and will do what she can to work you in as soon as possible. I have always been pleased with the good customer service, efficiency, and quality of repairs.
Curtis Hi Tech goes above and beyond in their service of my vehicle. I have taken my car there for a long time, and they have never let me down. They do quality work at a good price. You cant beat it!
I own a Toyota Tundra with over 180,000 miles, Curtis High Tech is the only shop I trust with any work to be done on it. From timing belts to oil change they complete the job in a timely manner at a reasonable price and stand behind their work. These guys are pros.