Awesome visit. Called slightly ahead and got in within 30 mins I forgot the stylists name who trimmed me up but I thought she did such a good job I left her a 20$ tip! 10/10 would recommend and will return
Yikes. Called to see if there was availability and was met with a very rude employee on the other end of the phone. Told me they closed before they actually did and kept reiterating that I better hurry up if I wanted a haircut (there was over an hour left before closing and I was
First bad experience wa si checked in online and it told me an hour wait, so i took the scenic route there but then 10 min later it said i was on deck, i flipped around and booked it took me about 10-15 min to get there so i was bumped, i had to wait 30 min for the next available cutter.Second was i showed up for my online check in and was next on the list but she took the guy below me and said he was bumped so she needed to take him ahead of me......WHAT? That happened twice and that last time being cut off when im next cause there boyfriend or friend was Bumped made me NEVER wanna get a haircut from them again, i had to wait when i was bumped.
Usually very reliable, but last time... not so much. One time wont stop us from going back.
The manager gave me a good haircut and great service, the MVP scalp massage was more in depth than usual. Very happy
Got a great haircut from Corie! She was friendly and professional. Place is clean and they have everything properly spaced out. On-line check-in is great for limiting time spent waiting inside.
Got a great haircut from Laura. She was super professional, the place was really clean and they wiped everything down before taking me to my station for my cut. I highly recommend
Ive never walked out of here being upset with a haircut or desiring more. From all interactions, all their staff appear to be great stylists and are incredibly friendly. Came here a few months ago after having been a patron at Great Clips - Ive never looked back.
Came out looking better than I went in!
So I rate this location with 1 star because a couple things. 1. First rule of any customer service interaction and or life, if you don’t know ask. 2. Constructive feedback is helpful and should be received as helpful not as an insult. 3. Listen to your customer, sounds simple, if a customer asks for example in my situation I wanted a low blend to allow the blend to not take away length from my particular haircut and I leave with a high hair cut that resembles more of a bowl haircut than a blend that’s a huge issue. If I were paying for a $14 haircut I guess I would expect $14 results but I’m paying $22 plus shampoo + some times I purchase products add $10 tip into that and the end result being a Botched haircut. The quality and training is clearly lacking. I will not be returning to this location.
Very nice and professional experience
Appreciated the quality service and excellent haircut. Also thankful for the well implemented covid-19 precautions including the masks, social distancing, sanitizer, and disposable gloves.
I showed a picture and can’t understand how myhair, that I said I was growing out, got cut so short that it won’t even lay down. My hair is a solid inch shorter than the photograph I showed. I HAD more than enough length to get what I asked for. So disappointed. If a stylist can not cut fine, straight hair they should make that known and not cut and cut and hope that whatever they have messed up gets blended. It will take me 2 months to get back to where I was.
Horrible.Wouldnt let me check in on the app - it failed to go through. So I checked in on the website. The place supposedly had a 0 min wait time. 15 mins later no call. This is the second time this has happened with Sport Clips. Ended up calling a place just across the street and was able to get a haircut there immediately.With 2 bad experiences like this I will never go to Sport Clips again.
Great place to get a quick haircut during Covid-19. They check temperature, ask questions, uses masks and everything is cleaned. Well spaced out
I came in right before closing last week and Natalie gave me a hair cut regardless of the time, she did a great job on a high fade and was fun to visit with! Thanks Natalie Ill be returning for sure!
I always bring my 5 year old son to this sports clips for a hair cut. Weve been coming here for 2 years now and he gets a great cut every time. The last two times he had Tobi cut his hair and she does an excellent job. I highly recommend Tobi.
I left very happy Desiree did a great job with my haircut and MVPTHANKS
We will be reopening under new ownership as of February 6, 2020 ! Hopefully you will continue to visit our location, because we love and appreciate all of you !! Sincerely, Desirae ! A fellow stylist amongst the many amazing team members here ♡
Carmen is amazing she is the best stylist I have ever had. Her attention to detail is top notch.
Really friendly staff and very thorough with the hair cut, shampoo wash. Will definitely return here for my future cuts.
They were fast, polite, and my hair looks great. Cant really ask for much else.
Never going back. Cuts are decent at best, and the stylist are the most uncomfortable people. Two visits in a row have been the most awkward cuts in my life . Avoiding this location forever, even if its convenient.
If you are going to have an online presence please verify your information is correct, your store does not open at 9am! I have now wasted my time driving here waiting for you to open and will now have to wait more than a hour - good job I will now go to your competition. Also don’t leave the open sign ON it adds to the confusion. Sorry if normal business practices are too hard for you.
Walked into get my hair cut 5 minutes after them opening the door. No one was in there, so I entered my name and took a seat thinking someone would come out to greet me, no such luck. I could hear a couple of associates talking in the back room about personal things, so I guess customer service is not a priority to them. Shouldnt you be at the front counter to greet your customers? 15 minutes go by and finally one comes out and says, You been waiting long?, to which I replied yes. I was about ready to leave and go somewhere else, since they obviously dont need business to keep the doors open. Worst experience ever at a Sport Clips.
My boyfriend has been going here recently and thank goodness he has! Vanessa is amazing and does a great job cutting his hair. His hair grows so many ways it’s hard for people to cut, but coming here he finally found someone he can count on!
After a horrible experience at CJ’s Barber, I took my son to this Sport Clips. Tobi cut my sons hair and did a wonderful job! I was so happy that they had availability for us to come in on short notice (I called at 4:15 and they close at 5). Thank you Arvada Sport Clips team! And a special thank you to Tobi. 😁
Kind of a good place for men to get a cut. Still prefer local barber shops because they are more personal and usually do a better job.
I bring my 6 and 8 year old sons.They keep a record of what blade guide was used at the last haircut and ask if you want the same again.Im the paying customer so they ask *me* what length I want or dont want for my kids and then they spend the entire cut treating my boys like little men. My boys love the attention. They also discuss good grooming habits for hair and skin (which I LOVE because boys never believe that stuff when *mom* says it).If you pay for the MVP haircut ($25 instead of $17) you can come back for a free bang trim, sideburn trim or a neck trim in between cuts. This comes in *really handy* the evening before school picture day.
Amazing... our family has gone for 17 yrs to see Regina. She is truly gifted in all aspects especially with color.
One of the worst haircuts Ive ever gotten and the women working there were rude. Dont waste your time or money here.**UPDATE**The owner did contact me and I will be getting my bad cut fixed at another location. I appreciate this gesture and it is unfortunate that it had to come to that. Hopefully she will get things turned around at the Arvada location. Two stars.
Came in with free first time coupon, Im a deaf guy, I wasnt treated like everyone, treated me like low deaf n dumb, cashier told stylist Im freebee. Its trim an released, the guys got full service, back message, test products offers, they themselves got free offer coupon like I did. What they didnt know, I recorded their conversation on my smart phone and friend interpret what being said. Stylists take so much time on customer and gets behind. Couple guys left. Wouldnt go back but, sure friendly staff but focus on money.
Most wonderful time here, great job with my kid.
My boyfriend came in 16 min before they were closing and he was turned away. No one was ahead of him. No one. What a horrible customer service experience. If you are going to turn customers away, 16 min. before you close, you should have a sign up stating that you don’t take customers after “such and such time”. I can understand if it was 5 min. before closing... You had enough time to cut his hair..
What a frustrating experience! I tried to check in online and the website said unfortunately this location is not accepting online check in, please call or try again later...so I call and the person who answered said well we dont take check in calls over the phone (like they were annoyed by my call) when I told her the website directed me to call, she said she would take our names, but only this once! Ugh...So then, I get there and see our names on the board, 2 kid appointments, the first is on deck and the 2nd is 15 minutes wait time, perfect! Until the receptionist, who is also the only stylist in the building, calls the 3rd name on the list and all of the sudden I have a 25 and 51 minute wait time!!! What is the point of call ahead/online check in, if you get bumped?!?! I told the stylist if she was going to bump us, she could take our names off the list and instead I went to Floyds 99. I was going to try this place out because I had a coupon, but I definitely wont be back.
The ladies were nice enough. However, I had to come home and buzz my whole head. I asked for a fade and she didnt fade at all. Worst haircut Ive ever had. Then, my son that was with me got a hair cut at the same time and it was even worse. Id be ashamed as an owner of the people representing my business. I wouldnt reccomend this place to an enemy.
Love working here!! COME SEE US & Enjoy an MVP experience.. ask for Amber 😉
Always assured a great haircut. Friendly staff, ask about there hair care products.
What place in this day and age will not take a $100 the other arvada location does maybe you need to buy the proper things to check your bills with. I wouldnt waste your time with this place. Ineficiency!
Love my MVP and hair cut. Great stylist and very friendly sports environment.
Two great kids’ haircuts, quick & friendly! No wait at all on a weekday afternoon!
Were so excited to be opening soon.. We cant wait to see you all...
Desirae is the best hair stylist I ever met.
Friendly staff, never had a problem with either stylist they did a good job!!!
We usually get a good haircut here, but just raced over here after work to get my son a badly needed haircut cause your Google site says your open til 8pm, but we find you closed already at 7:30pm for the night . Please update your Google page so you dont inconvenience your customers 😐
I have been going to Flyods for over 10 years and tried Sport Clips during their grand opening free haircut promotion. I have been back 3 times since and I will never go back to Flyods again. The service is stellar at this Sport Clips location. The stylists are professional, detailed and personable....plus I love the MVP treatment with shampoo and massage.
Wont mention any names but she looked stoned as her eyes were as red as can be. She was told make it all the same length then fade the sides to a 1. Proceeds to butcher my sons head and chop off his cowlick. Now one side looks good and the other has a irreparable bald spot that can only be fixed by buzzing his head. When I hear the stylist giving my son pointers on how to do his hair to make it look good then proceed to put product in his hair and manipulate it for 5 mins to cover up her mess I know I came to the wrong place. We got tired of paying $30 for a mediocre barber and tried this place a few times. The only good stylist is the tall manager. Wont be back to this location unless shes their.
Checked in, sat for 20 minutes and watched 1 person and a family of 3 go before me...hair cuts previous to that have been mediocre at best. Never going back to another sportclips again
Stopped in while I was in the plaza, had the chance to meet Diane, she was very cordial and polite and did a great job cutting my hair. I will be back, Thank you
The 1st time I went there they did a great job the 2nd time I went to take my son and they jacked up his hair No
Antoinette was wonderful with my three year old and his haircut was perfect!!
We visited this location on Sunday, July 30 about 1:00 and received the worst service. Came in to get my husbands haircut. A hairstylist in a snotty tone yelled across the salon and told my husband to take a seat. Finally after 20 minutes another stylist comes to the counter area and makes no eye contact and starts talking, it appeared she was talking to herself but apparently she was talking to my husband, as she asks in a rude tone if he was coming? My husband sits in the stylists chair and hears another stylist say in a loud voice, woo-hoo I am out of here. His stylist is having a conversation with stylist who was leaving, my husband finally gets frustrated from the whole experience and walks out. This was his third visit and each time he has been disappointed. My husband has used Sportsclip regularly for years but will not be back to this location😔
Great experience with Marie. Very professional and courteous.
Turns out I only like going here during actual games, instead of two hours of sports-vamping.
Love this location with Felicia..Excellent service and haircut
Great staff, Ill definitely be back!
Worst haircut of my life
Called ahead, was told a small wait, however when I showed up I was asked to wait even longer. Not easy to do on a tight schedule.
Pleasant staff that does a great job.
Basic experience
Awesome job, quick service!
Cheap fast and easy
Like a glutton for punishment my last three haircuts from different stylist have not been what I asked for, needless to say I will not be returning to this location.