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Envescent Cybersecurity - Arlington, VA
1001 19th St N #1200, Arlington, VA 22209, United States
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Envescent Cybersecurity - Arlington, VA

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Ca
Review №1

Wonderful experience overall! Their at-home office space is easy to find with a nice waiting area and overall nice atmosphere. Very professional business. I had someone sit on my laptop aggressively (long story) and my LCD screen completely shattered. The computer worked fine, just needed a screen repair. Alex sat me down for a consult, asking me not only about the screen but if there were any other issues with my computer he might be able to help with. Very thorough and much appreciated! Anyway, they fixed my screen in 3-4 business days without any trouble and now my laptop is as good as new. I highly recommend this place, not only because it is a small, family-owned and operated business (support local businesses!) but because the prices are very reasonable and the overall experience was 100% professional and pleasant. Thank you! I will send all of my friends and family to this place.

J
Review №2

Handled my computer memory upgrade, and other computer issue questions. Provided top-level service and expertise. Thorough. Customer- and excellence- centric!

Ch
Review №3

My chief drive, an external, just died. I took it to Arlington Virginia Computer Repair in the hopes that Alexander could help me out. He did a great job and recovered everything. It was all done ahead of schedule. Although I use the computer a lot, I am anything but an expert. I was not treated like a moron. My questions were answered fully and well. Nice man. Great work. I am 100% satisfied and pleased.

Da
Review №4

Alex and his team quickly resolved my issue, communicated throughout the process, and provided some other helpful information along the way. I hope I never have computer problems again, but if I do I know who to call.

Ju
Review №5

Alexander simply gets the job done. He does not over-promise, and he does deliver. In any industry that is admirable. Also he is relatively flexible in terms of scheduling so getting appointments is quick and simple. He has taken care of a variety of issues, including an emergency or two, with aplomb and efficiency.

Bi
Review №6

This is the best place in Virginia I have gone too for computer repair. They are very efficient and keep you constantly updated. If you have questions they answer them very fast compared to everywhere else I have gone with computer issues. This is now my main computer repair place! My computer problem was complex but they did a thorough check and found the issue when other places could not!

Sa
Review №7

My hard drive failed on my computer. I spent some time looking for local companies that could repair my only working computer that I use for my business activities. Thankfully Alex was able to replace and suggest and recommend new hardware and future computers to purchase. Excellent work and turn around. I now know who I can turn to for any future computer repair issues.

Ro
Review №8

Our 2011 I-Mac crashed and our teenage sons needed to complete their homework. I discovered VA Computer Repair and found them very easy to work with. Alex was professional and his services were reasonably priced. I also found out he was a product of Arlington Public Schools. The desktop works great after the operating system was replaced and upgraded. I highly recommend this company for any computer repairs.Harold AndersenArlington, VA

So
Review №9

I have used Alex service a half-dozen times over the past 3 years ... each time his knowledge of computers has resulted in my problem being corrected within a very reasonable amount of time and for a reasonable fee. Alex is easy to work with and he doesnt hesitate to explain what the problem is, how he will approach it, and what the result should be. I have recommended his services to 3 friends who have also become repeat customers for Alex. It is a real plus to do business with a local company!

Gr
Review №10

If you are looking for a place to visit when it comes to your computer repair needs, look no further. This is definitely the place to be. The repair guy here is awesome.

Fr
Review №11

Ive had several opportunities to go to Arlington Virginia Computer Repair for assistance -- guided there by online reviews like this one. The first time was to set-up a new desktop PC with very large set of Outlook emails and contacts that had to be transferred. This was an old version of Outlook that wasnt really too amenable to transfer. Alex at Arlington Virginia Computer Repair understood my concerns and within a tight timeframe had the new computer up-and-running with the old Outlook file.Thereafter, I went back to him to do some web site work. He was excellent at asking questions to draw out important considerations and in staying in contact as he worked through the development. An excellent site was delivered on-time and at a very reasonable cost. In another area, I have also set-up a remote support agreement -- again he met the requirements I outlined and added his thorough understanding of IT services.Bottom line: From my experiences, I recommend Alex and Arlington Virginia Computer Repair. (Hes also a really nice guy, who cares for people!)

Li
Review №12

I highly recommend this company for any and all computer repairs. They are so professional and easy to work with. Im not at all computer literate, and they treated me with patience from start to finish. Im moving out of town, but the owner said he can often do long distance computer diagnostics/repairs, so Im thrilled that I can use him in the future if needed.

Ha
Review №13

I had a wonderful experience with AVCR. They were incredibly kind, prompt and professional. Most importantly, they were able to recover all of my data from my fried hard drive, which was absolutely amazing! They then backed up all my data to an external hard drive and showed me how to back up my data so this doesnt happen again. This was truly a great experience!

Da
Review №14

My hard drive crashed last week and I needed to recover certain data in an expedited manner. I contacted AVCR on Wednesday morning and the data recovery was completed successfully in less than a day and at a reasonable cost. Alex explained the process to me when we first met and communicated with me until his work was finished. I was impressed by the companys professionalism and their total commitment to customer service. I highly recommend them.

Li
Review №15

I know Im in excellent expert hands when I give my computer to get fixed or maintained with Alex of Arlington Virginia Computer Repair. After a series of repairs I know that Im so fortunate to have found this level of care, responsiveness and expertise in diagnosing and remedying my computer needs. Plus, he takes the time and care to explain what hes done and not in any manner that makes me feel inadequate; and, provides me tips for preventing future issues.

Ja
Review №16

Ive never had more a more successful or courteous experience from a technical expert. Honest and dependable, I highly recommend bringing any of your computer needs to this establishment!

De
Review №17

This is the first time I have ever taken a laptop for repair. Alex was great. First I called a couple places I found online to see who seemed like they would be able to help me the best. After reading the reviews online I called Alex 5 minutes later and made an appointment for the evening of the very next day. I had a data recovery and repair done and by Tuesday early afternoon it was ready for pickup. Great turn around and Im so happy I have my laptop back. He also gave great tips for up keeping my macbook.

Xu
Review №18

I highly recommend their service. Very smooth and efficient. The price is reasonable and clear. Also, these guys will keep contact with you and let you know what they find and do to your computer, which is the part I like most.

D
Review №19

If you are particular about having your data recovered locally and not having your device shipped to some far off place, then this is the place to go. More upfront, honest service and a better quote and price than the other place. I procrastinated a few months in posting a review but that lets me say all my data is still there and their work still stands. I think the only thing they cant do is beat B&H on the price of a new hard drive to host the recovered data, but even at that their quote on that was fair. Of course every case is different, but if your data can be recovered it will happen here.

Ge
Review №20

Fantastic customer service!!!! The staff here is not only kind and informative, but also extremely knowledgeable and professional. This company goes above and beyond to make sure your needs are met. They are extremely helpful and accommodating. I would recommend anyone to this group. So glad I found them! Support local- go to AVCR!

Jo
Review №21

Easily, this is the best experience that Ive received getting my laptop fixed. It stopped working (as in dead as a doorknob) as soon as I returned from vacation but Alex was somehow able to retrieve critical files that I had worked on while cruising! Simply put, if you go to Alex, he will get the job done.Thanks Alex!

Za
Review №22

Had high CPU temperature issues on my high-end Desktop due to a bad liquid cooling pump. Issue was diagnosed and pump replaced with better non-liquid cooled system. Excellent service, price, and speed. Could not be happier with experience.

Ti
Review №23

I have turned to Alex for all of my computer-related needs for years and have never been disappointed. He has custom built both a laptop and a desktop for me, with both custom jobs tuned to hardware/software needs required for my personal/professional preferences and requirements. Both were completed and ready for my pickup before the estimated times given and have served me well ever since. He has helped me set up an external hard-drive to backup all of my data, which has proved vital. In addition, when my sisters data was lost while working on her dissertation, Alex was able to help her recover ALL of it, in addition to the rest of her personal data.Alex is extremely professional and explains all estimates, solutions and advice for avoiding future problems in a manner suited for all, novices to experts, all at a low cost. I would never turn anywhere else, and I highly recommend him to anyone in need of technical support. You will not be disappointed.

Ni
Review №24

Highly recommend these guys--responsive, transparent and friendly. You cant ask for more than that. They do great work and do business the way it should be conducted. They should be your first call for any IT related issues.

ff
Review №25

This is an excellent local business who has been doing this for quite a long time. They were very accommodating with me in finding times to drop off and picking up my computer. My laptop has never been serviced since I bought it back in 2009. They were able to save my data and upgrade my PC like it was new. I highly recommend them for any problems you might have with your computer. This is someone I will definitely do business with again in the future.

Wi
Review №26

I highly recommend this company for your computer repairs. Professional, friendly, timely, reasonable, reliable. I could go on and on!

Ch
Review №27

My wifes hard drive crashed. Unfortunately, the laptop was just out of warranty so we had to find a computer repair shop. Alex was able to quickly diagnose the issue, replace the hard drive, and offered options to recover the lost data/files. He was even able to negotiate with Microsoft to unblock the Windows activation key (when the company that sold the laptop was not willing to help). I highly recommend their services.

La
Review №28

We unfortunately had several hard drives fail simultaneously and AVCR was such a huge help! They were able to recover all of the vital data and were very fast and responsive. We will absolutely use them for all tech related issues going forward with our business. Theyre awesome!

No
Review №29

Alexander is certainly on top of computer technology, a rare true expert.I have used him for years to address and promptly fix computer and security problems.If you need help, I would highly suggest you go see him; youll be happy you did.

Ji
Review №30

I have had 2 major hard disc failures that I have taken to Arlington Computer Repair for resolution. The work and results in both cases were excellent. They took only a few days for major rebuilds. They were conscientious and reasonably priced. Alex is extremely knowledgeable and can offer advice on all manner of computer issues, if asked. I would recommend this company to anyone having serious technical difficulties with personal computers.

Ma
Review №31

I dont usually write such reviews, but I will add my recommendation for an excellent local business that deserves its reputation. Alex did an outstanding job saving my computer from a virus, installing useful software that I was not aware of, and taking the time to explain everything in detail. A couple of years have passed and he has been consistently available for questions ever since. I recently reached out with a question about software and he responded immediately with a very helpful suggestion. If I ever need to take another computer to AVCR, I will not hesitate.

J.
Review №32

This local company was super-responsive and helpful when my HP laptap started overheating and making a lot of noise. They cleaned it, replaced the fan, and gave me a lot of useful advice. Friendly and helpful and took time to answer all my questions.

Su
Review №33

Highly recommend! AVCR has worked on my laptop twice, and each time, has provided excellent service with reasonable prices. Thank you so much!

Je
Review №34

Im new to Arlington and Im actually looking forward to the next time I need computer repair! Having trouble with laptop sound. Received a prompt phone reply to my online request for an appointment. Thoughtful questions to diagnose the problem. Recommendation to to try something I can do myself. I dont know if what he recommended will work or not --- but no worries because I know I have a computer repair service provider who is courteous, knowledgeable, and prompt.

Ra
Review №35

Had a great experience working with this company back in 2010 and decided to try it again when I had computer issues this past January. Great, timely service, prompt communication, helpful recommendations, and quality hardware/software components. Worth the investment to work with AVCR and Id recommend them to anyone.

Ma
Review №36

Had four computers serviced. The service and explanation of the repairs needed were excellent. Alex is a great guy. Highly recommended computer repair. Would recommend Arlington Virginia Computer Repair to anyone that needs computer work performed. MarkR

Ka
Review №37

Handled our computer repair quickly, professionally, and effectively. Very nice people! Highly recommend.

Iy
Review №38

Ive used AVCR several times over the years. They are always very responsive, and are in constant communication while setting up my appointment and while theyre working on my computers. They have convenient evening hours for drop off and pick up. I think theyre expensive but I also havent really comparison shopped so I could be wrong. However, Im happy to pay for excellent customer service and quality work. Ive never been disappointed and I highly recommend them.

An
Review №39

I discovered Arlington Computer Repair when my laptop failed to turn on. The service there was completely professional and organized, and my laptop was returned in good working order exactly when promised. I will use them again whenever I need it and I recommend them very highly.

Sa
Review №40

Wonderful service. highly knowledgeable. I highly recommend Arlington Virginia Computer Repair for all your computer needs

re
Review №41

Friendly, efficient and professional service.I had a new hard drive installed on my mac laptop after the old one died. Apple store considers Macbook Pro an ancient product and doesnt service it anymore. I was forced to look elsewhere. After reading encouraging reviews on Yelp, I decided to give this business a try.Alex led me through the whole process, and made sure I am aware of the details involved. Before I knew it- my computer was ready for pick up. Now, a few weeks later my computer keeps working up to speed, and I couldnt be more thrilled with the results. Highly recommend this business to anyone needing a reliable computer service. :-)

Br
Review №42

Ive gone to Alexander with computer problems big and small. On the big side he built a secure system for me for my use in Beijing, where I now live. He continues to be available for consults even half way across the world. On the small side, he fixed a cracked laptop screen - I didnt even know that was possible. He and his staff (his wife, I think) are professional, personable, clear in communication, and timely in execution. I strongly recommend using their services.

Jo
Review №43

Ive been going to Alexander for all of my computer needs for over 5 yrs now - I wouldnt trust it to anyone else. He saved my old Gateway laptop several times. He has taken amazing care of my custom-built desktop, with all of its nuances and issues, and now that I am in the market for a new laptop he was the first persons advice I sought for what to buy.Exceptional customer service; fair, straightforward pricing; clear and concise diagnosis and resolution options - Its a pleasure doing business with AVCR.

Je
Review №44

A want to add a strong seconding agreement posting to all the other glowing reviews on this page. We have used AVCR twice in the past year for laptop problems, and have been absolutely delighted with the personalized service from Alexander and his team. Its so confidence inspiring and satisfying to do business with them that almost every other service organization pales in comparison. Bravo!

Br
Review №45

I have used Arlington Virginia Computer Repair both professionally and personal computing needs for the last six years. It is hard to find the combination of tech savvy and personal integrity anywhere. Alex, the owner is that person.Whether working by remote or visiting the Arlington office, I am always confident of prompt, courteous, knowledgeable service at cost - effective pricing.My partner and I depend on him to provide us up to the moment advice on new technology, computer threats, and best practices. He can design a web-site that will be noticed in a positive way and improve security to protect our clients information.We are devoted customers.

La
Review №46

I cannot recommend AVCR highly enough! I discovered them via their stellar reviews online when my hard drive crashed and I needed a data recovery conducted. They were great throughout the process, gave fair and accurate price estimates, and were successful in recovering virtually all of my data. They were friendly, flexible, and helpful in every interaction, and very responsive to my questions, whether about price, scheduling, or the recovery itself. Even if you dont live in Arlington (I live in DC), theyre definitely worth the trek. Two thumbs up!

Me
Review №47

Alex recovered all of my data from an old PC that had crashed catastrophically. He explained exactly what had failed and the likely causes. He also explained important aspects / vulnerabilities of external drives (mine was missing key files) and back up strategies that will help me protect my data (and avoid having to use his great service!) in the future. Alex was professional, the work was done very quickly. I couldnt be happier with the service.

An
Review №48

My desktop wouldnt boot and I wanted a professional opinion of the root cause since I didnt have extra hardware to swap in and out to test components. Alex was very polite and prompt; I could tell he is passionate about his work and takes pride in his business. In the end, he was able to diagnose the problem and offered advice since I wanted to fix it myself. I would highly recommend AVCR to others.

Ph
Review №49

Great service. I knew I had a hard drive issue. Alex required $100 up front to diagnose, and confirmed that I had a hard drive issue. My total bill ended up being ~$290 for swapping out the hard drive. (My data was already backed up so no data-recovery was necessary.)I didnt shop around so I cant comment on whether this is a good price. But the service was fast and professional. The location is a bit difficult -- hes located in a residential area -- but I would gladly go back.

El
Review №50

Two times in the last year Ive had computer problems with my custom built computer. Both times Ive reached out to Arlington Virginia Computer Repair and they fixed the problem without ever going in or paying a penny! Unlike other stores that make you bring in your computer and pay a diagnostic fee first without providing a word of advice, Arlington Virginia Computer Repair helped me troubleshoot the problem first to see if the problem could be fixed remotely. I am extremely indebted to this place and would like to recognize it for its excellent customer service. I am in consulting so I am acutely aware of quality service. This place was responsive and professional.

Ri
Review №51

I highly recommend AVCR. Alex laid out the possibilities for my data recovery before hand and the charges, and he gave me all the information I needed to avoid a recurrence of the issue. Plus, he used email to keep me apprised at all steps of the process -- and he did the work quickly. Bravo. AVCR is a great model of an efficient small tech business.

Jo
Review №52

My auxiliary hard drive (My Passport for Mac) crashed; it contained all my files in my business.The Grim Reaper stared at me if these files vanished and could not be recovered.I went to Alex at Arlington Virginia Computer Repair Thursday at noon and by Friday at 5:00 PM, he recovered 98% of the files (if not more) after a Phrase 2 hard drive failure. He is an expert and knows his technology; his explanations for the crash and advice are superb. His bed side manner soothes, his prices are reasonable and far below the normal. In the 24 hours between when I dropped off the HD and recovered, he kept me advised on its progress and its prognosis.I enthusiastically endorse this company.

Je
Review №53

Alex was responsive, quick and thorough! Id refer him to anyone for computer repair.thank you!

Cr
Review №54

Arlington Virginia Computer Repair is incredibly professional and a top notch business. The hard drive on my MacBook Pro crashed and Alex was able to recover all of my files within 24 hours of recieving the computer. He also made some great recommendations for replacement computers and offered to help me through the process of buying a new machine.

Jo
Review №55

When computer abruptly stopped working (Apple genius bar said at 6 yrs old it was worn out, and Apple doesnt do repairs or even have necessary parts), Alex recovered all of my data (especially precious photos), replaced my hard drive, updated my software and educated me about what he did, and all of this within one business day! He said this would get me through 2 more years before having to invest in a new computer. Totally worth it. They are a pleasure to work with and were so lucky to have them in the DC area!

Na
Review №56

My first computer was a Fat Mac (1984). Since then Ive had the wicked fast MacIIfsx, a bunch of desktops, several minis, an iMac, and at least 5 laptops. When it comes to Macs, I know the real deal when I see it. Alex is the real deal: knowledgeable, professional, reliable, and just plain good at what he does. To top it off, hes honest and trustworthy. So, yeah... if you need computer repair or advice, my advice is: ask Alex.

Ch
Review №57

Very professional and helpful and convenient. I have used them twice, once for an external drive recovery and more recently for optical (SuperDrive) replacement. Fortunately, they are thorough and found my main hard disk was deteriorating rapidly. They replaced it and performed a clean system install. Prices and responsiveness were all very good. Time needed was longer than I would have liked but still very good considering the extra work needed to fix unanticipated problems and test thoroughly before handing the computer back. I especially like that Alex is clear and knowledgable in his explanations of whats going on; he can obviously deal with techies but is also great dealing with non-experts. Parkings no problem in this residential neighborhood and access by bike or bus is easy too.

Ba
Review №58

A few months ago, I bought a new Dell computer and found that within the first few hours of hooking it up, it was infected with viruses. Arlington Computer Repair was able to clean up the mess and install software that has kept the computer clean ever since. I couldnt be more pleased. I recommend the business.

Ge
Review №59

Very helpful, professional, knowledgeable people. Prompt response to any questions I had. Repaired old desktop and virtually new laptop. Would highly recommend them.

Kr
Review №60

I have been to Arlington Virginia Computer Repair twice over the past year. Both times, I have been seen within 24 hours. On my first visit, AVCR not only corrected the problem, but also recommended and added fixes to my software configuration unrelated to the underlying problem and which made my computer more efficient. On my second visit, they took the time to show my eight year old son some tricks when visiting You Tube and other sites to reduce malware. AVCR is a local business run out of a home but more professional than other, national service businesses which Ive encountered.

an
Review №61

I would highly recommend Alex and his crew. They are first rate. Have used them for years. I am an independent contractor and my laptop is my life. One day I got scary pop-ups about my computer had been compromised/possible/ransom threats. Called Microsoft who were useless. And then called Alex. Dropped off my computer at their new site in Rosslyn and knowing my time problems has it all fixed by the next afternoon. In my view, Envescent is the best

Vi
Review №62

Had a burned out computer, improper cables smoked the video card and the motherboard. Since I have no tools here in DC, I went to these guys for help. They not only diagnosed the extent of damage, but checked out the CPU and replaced all components for a very, very low charge. 1st class service, highly recommend.

Si
Review №63

I have used this repair service several times and they are great. When they fix your problem, it stays fixed. The owner, Alex, is a true expert and is knowledgeable about the latest equipment, software/hardware upgrades and bug fixes. If you have a really bad problem, take it to him to fix it. Youll be glad you did.

Da
Review №64

Excellent customer service even though the original diagnosis was not correct. I would definitely do business with AVCR again.

Ro
Review №65

Windows 10 download fail; spotty wifi, no sound....Alex and his crew had me in and out in 48 hours with the proper driver updates and Im back at work. While I hope not to need them again, its sure great to know that AVCR is there, ready and able to get things up and running at a reasonable price and a short timeline! Thanks guys!

Bi
Review №66

I had two laptops go bad in two days - had to do a Win10 reinstall and cleanup on one and a Your computer has a virus malware on the other. Alex at AVCR did a great job on each. Customer service is great; he explains everything and adds some additional protection software. Hes on time with the appointments and sends regular email updates. I live in Florida, but Ill use AVCR remotely whenever I have a problem! Absolutely the best!

Ad
Review №67

They did a great job and restored all my data quickly an on budget.

Ga
Review №68

AVCR was quick and honest. They were responsive to any questions I had.

Ca
Review №69

Very easy, accessible, and kept me in the loop constantly throughout the repair.

Ph
Review №70

My computer problem ended up be a non-issue. I had coffee spilled on my laptop on flight. It shorted out briefly and then came back on. Still, my laptop is critical to my business so I had Arlington Virginia Computer Repair check it out and run diagnostic tests to make sure it was ok. They were friendly, fair, prompt, and professional. I highly recommend them to others in need computer repair services.

Ch
Review №71

Successfully recovered my data from a failed hard drive. Very easy process and good support.

My
Review №72

Ive used the services of Arlington VA Computer repair twice. The first time Alexander saved the data from my crashed hard drive, and if youve ever been through that nightmare I cannot tell you how relieved I was to get it back.The second time was for a RAM upgrade that exceeded all expectations. Hands down, if you need any help with technology, this is the place to go!

Ne
Review №73

For many years, Arlington Virginia Computer Repair has provided knowledgable, trustworthy, and affordable service for my familys computer repair and maintenance needs. I first called Alex Chamandy in 2008 after our PC crashed shortly before tax time. He promptly scheduled an appointment, provided an accurate diagnosis and cost estimate and recovered our data in just a few days.Since then, Alex has been very helpful to us with various issues including spyware, virus protection and a corrupted server that was the result of one of Arlingtons frequent power outages. When it became time to replace our machine, we sought Alexs advice and have been very satisfied with the vendor and hardware he recommended.Professionalism, advanced knowledge and excellent customer service characterize our experience with everyone at Arlington Virginia Computer Repair...and theyre really nice people!

Li
Review №74

My older iMac had become so slow it was practically unusable, so I was very happy when Arlington Virginia Computer Repair was able to diagnose the problem and replace the hard drive for just a few hundred dollars. They were able to do the work in a couple of days, restored all the files on my computer, and now my iMac is super fast and should last for several more years. Highly recommend AVCR!

Az
Review №75

Comprehensive, reliable service, and excellent bedside manner (the place operates like a doctors office) including tips and advice on how to avoid problems in the future. Im very happy that we have this resource in Arlington.

Mi
Review №76

I started using AVCR nearly a decade ago when the computer system in the small non-profit where I worked suffered a serious virus attack. Alex was professional, fast and honest. I have used AVCR ever since for both business and personal computer systems. I highly recommend AVCR for their ability to diagnose and cure the most complex computer issues with speed and discretion.

dr
Review №77

Every time I use Arlington Virginia Computer Repair Alexander and his staff always provides excellent service in a timely manner!

Pe
Review №78

I found Envescent and Alexander to be little short of saviors when my hard drive crashed suddenly and unexpectedly and took volumes of critical and family information and media with it. Alex was quick, sensitive, clear, and extremely responsive. Initially the formality and arms length transaction and 5 page contract for a firm I knew only via phone and web were a wee bit off putting - but small businesses must protect themselves. Any mild uneasiness fell away when I met Alex in person and, like a good doctor he exuded a wonderful bedside manner; taking the time to clearly answer my questions, assuage my fears and explain the process, risks and probabilities in laymans terms and with total transparency. While I entered the process feeling hopeless, I left cautiously optimistic, and in the end he far exceeded my wildest hopes and dreams as far as recovering nearly everything at the price and well within the time frame promised. I would not hesitate to use their services again for any technology related matter and I recommend and commend them without reservation and with complete confidence. It was truly a transformative experience, and I have nothing but good feelings and deep respect for Alexs talents, professionalism and attitude.

Ch
Review №79

Lifesaver. Thats the first word that comes to my mind for Alexander and his business. When you have a computer/tech problem, AVCR should be in your rolodex! Final words: professional, quality service, and reasonably priced. Most big companies will charge you an arm and a leg. Their prices wont make you have to sell your soul to get that data you lost. I will always go to Alexander for all my computer/security needs.

Ro
Review №80

I live in Chapel Hill, North Carolina, so when I tell you that Arlington Virginia Computer Repair is the ONLY place I take my beloved Toshiba laptop for repair, thats saying something. My computer takes a lot of abuse in academic research, but Alex Chamandy keeps it in tip-top shape. Plus, Alex always provides great advice and resources for keeping my computer secure from online viruses. Even better, Alex has saved me from unnecessarily spending gobs of money on hardware and software. Run what you brung! seems to be Alex Chamandys refreshing and grounded philosophy and--Wow!--does he make my computer run. Id give Alex way more than 5 stars if the ratings allowed me to.

JR
Review №81

We have used Arlington Virginia Computer Repair for several projects — data recovery and computer repairs. Always reliable, professional, thorough, and caring.

Ja
Review №82

I have gone to AVCR a few times now for two different laptop problems. My most recent visit was excellent, as expected. Very friendly and informative with a very thorough diagnostic process run on my machine to identify the issue at hand. At my pickup appointment, Alex and I chatted for a good thirty minutes as I asked him questions about the machine, security practices, and other relevant issues. He was more than happy to educate a relative neophyte like myself. That kind of customer service just isnt seen these days and is most definitely welcome and appreciated!Bottom line: If you have computer problems, you really should consider AVCR!

Ja
Review №83

I am a fairly technically-minded, do-it-yourselfer type customer but in the spirit of comparative advantage, wanted a pro to take apart my iMac and replace the mechanical HD with a SSD. I had done this job myself in the past and I knew that it would take patience and care since Apple makes it hard to operate on the guts of their enclosed designs. Alex did a terrific job with the install. More importantly, he consulted with me to understand my objectives and helped me make a better hardware choice than I would have made on my own and also made a better software configuration recommendation than I would have made on my own. And he did it in a way that was classy and non-confrontational. Technical wizards usually lack empathy and consulting skills - Alex has these in spades.

Su
Review №84

This is the second time Ive used AVCR. I had practically given up my 3 year old HP laptop for dead. It was running extremely slow and often couldnt re-connect to the internet upon startup. Not only did Alex bring it back to life, its up and running with lightening speed. He added memory, cleaned up malware, removed other extraneous software and changed me to a different browser and security software. Ive followed up with several questions via email which are always answered very promptly. My laptop is better than new. Highly recommend.

ne
Review №85

1st review Ive ever written for the first service thats ever deserved it.The hard drive with our media collection and entire photo library died completely during the holidays. It was my fault for not backing everything up to another drive but I had no idea how complicated the recovery process for a striped raid would be.The geek squad quoted a repair cost roughly equal to the pricetag of a constitution class federation starship. I went straight to the top of the list of alternatives and thats where I met Alex. Just as professional and thorough as all the other reviews have said, Alex treated my data crisis like more than just another ticket waiting to be resolved. Dealing with a person face to face always wins over an out of state call center from a big box store and in Alexs case, hes as personable and reassuring as youd want from any true professional.His prices were fair and the results were beyond satisfactory. Id gladly recommend him for timely repair services, honest consultations, and just about any tech concerns you might have.

St
Review №86

I experienced a hard drive failure on an 18-month old computer just after moving to the local area. I didnt have anyone on which I could depend for a recommendation, so I turned to Google and Yelp. I couldnt agree more with AVCRs five-star rating. Alex is extremely professional and willing to explain in detail both the issues and the proposed remedies. He was very upfront with estimates and pricing which is much appreciated. Not only did he see me the same day that I called, he got my computer turned around quickly to meet my work/commute schedule. He also suggested that I contact my credit card company to see if they offered an extended warranty beyond the initial 12-month warranty offered by the manufacturer. I got a message this weekend that my credit card company will reimburse me for the diagnostics and repair conducted by AVCR. I probably would not have opened a claim without his prompting. Hopefully, I wont need his services in the future, but if I do, this is the first and only place I will go!

NB
Review №87

For over 3 years now I am a very satisfied customer of AVCR.I dont have any complaint at all about their services.AVCR deal with their customers professionally and with a personal touch. The AVCR does service/repair to your laptop/computer with utmost care as if it is their own. When AVCR remove malware from your laptop/computer they just dont get rid of the problem but they also best secure the system against future attacks.What I like with AVCR is that Alex would tell you if it is worth to repair your laptop/computer or you need to buy a new one. For the repair of my laptop, I fully trust AVCR. So for laptop/computer repair I highly recommend AVCR.

Le
Review №88

I appreciated my experience with this company. I was in the Washington, D.C. area for a family emergency. Alexander and his associates literally saved me by recovering all my data from a broken USB flash drive. My other USB was in my other home in Massachusetts and I knew I wouldnt have access to it for at least two weeks. I was approaching the final chapter of the dissertation. Moving forward, Alexander provided useful advice on other methods to use for backup aside from USBs and Google Docs. For issues relating to my case, so many businesses both large and small typically send the broken computer/flash drive device to another facility outside the DMV area. I appreciate having the experience of knowing who was fixing my USB and having the opportunity to ask follow up questions, getting prompt responses, honest and explicit process for recovering my data. I highly recommend people to refer to this company for any computer or data recovery issues.

Ja
Review №89

I had what I thought was a Hard-drive failure but turned out to be something less. They could have easily charged me for a hard-drive replacement and I would have never known but they were honest, upfront and repaired my MacBook Pro inexpensively. If you are thinking about sending you’re out of warranty Apple item to the Apple Store or bringing it to AVCR, its a no-brainer...bring it to AVCR.Don’t mistake ‘in-home business’ as an excuse not to use AVCR because they are the gold standard for computer repair. Don’t take my word look them up in Yelp because I’ve never seen a higher rating from so many people in Yelp.

Ra
Review №90

Alexander and his team are amazing. I highly recommend them to anyone with computer problems!When my desktop started crashing, leaving me with the BSOD, I did everything I knew of to fix it. The problems snowballed quickly to the point my system would crash after only a few minutes. I could not run a full virus scan, it would not allow me to do a clean install of windows, or use the backup I had on my external HD. A bit panicked that my data on both my computer and my external HD were ruined, I found Arlington Virginia Computer Repair. Seeing how many positive reviews they had, I contacted them once.Alexander responded to my email quickly, was very patient with me, and clearly knowledgeable about his craft - I scheduled an appointment for the next day.He sat down with me and walked me through a very thorough consultation. It was hard not to be impressed, and comforted, when he asked all the right questions, took extensive notes, and answered everything I could throw at him.My custom-build desktop was in good hands.Turns out I had a nasty virus that compromised windows, malware on the external HD, and two bad memory modules. He removed all traces of infection, saved ALL my data on both my PC and my external HD, and kept me up to date throughout the entire process.Right now I am running my system and it is functioning better than it has in a long time - and it’s still short two memory modules. That’s pretty amazing. I cannot wait to see how it flies once I install new RAM I ordered.Thank you Arlington Virginia Computer Repair!

Li
Review №91

I have found Alex to be very knowledgeable, timely and reasonably priced.

Jo
Review №92

Our older iMac crashed and Alex was able to fix the problem for the price he quoted and faster than the time frame he estimated. I would definitely take my next computer issue to Arlington Virginia Computer Repair.

Da
Review №93

Great service at a fair price.

Re
Review №94

Absolutely the best. Got rid of nasty viruses and saved all my data.

Bo
Review №95

Retrieved data we thought was gone for good

Information
15 Photos
95 Comments
5 Rating
  • Address:1001 19th St N #1200, Arlington, VA 22209, United States
  • Site:https://envescent.com/
  • Phone:+1 703-486-0200
Categories
  • Computer consultant
  • Business networking company
  • Business to business service
  • Computer security service
  • Computer service
  • Computer support and services
  • Computer training school
  • Consultant
  • Security service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Highlights
  • Women-led:Yes
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