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Assured Self Storage
700 Debbie Ln, Arlington, TX 76002, United States
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Assured Self Storage

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Me
Review №1

Been using them about a year. Not to bad. Used different sizes. Definitely treat your outdoor units for spiders etc monthly because there will be lots of them but its still ok

Ha
Review №2

I have rented a storage unit twice from Assured Self Storage on Debbie lane. Both times my experience was great. The staff and management was always super nice and helpful. I would definitely recommend this location. Always clean and never had to worry about my stuff even though I lived out of state. Thank you!

Jo
Review №3

We recently needed a place to store furniture in between moves so what is a person to do but head out in the wide world of google and look for the closest storage with good reviews. I can tell you the 5 stars are earned. This facility is clean, well maintained and secure. Ian and Mitchell have helped us out with dollies and showed us to our units. You read that right after our first was full we decided to rent a second. Recommend if youre looking for a well maintained storage facility. We got a great deal signing up on their website.

ol
Review №4

Absolute pleasure renting from these folks. The facility is clean and well maintained. The staff is friendly and timely in communication. Ian and Olivia are courteous and accommodating. I recommend storing your items here if youre in need of extra space. Thanks again!

ga
Review №5

Assured Self-Storage/Arlington Tx-S. Collins:Ian, Manager and all the employees at the storage center, which helped ease me transition from 2 homes to the last stop near the center were very knowledgeable in assessing the perfect units needed for my storage and all of the employees were very helpful when needed. The grounds/ facility were always clean, well lit and heavy duty dollies were available to help move things around to my units.I can only say, if you are in the area and need a storage unit, you cannot go wrong with the group!

ba
Review №6

We were so thankful that reserving the storage units was so easy, especially doing so from another state. The staff was extremely helpful and went out of their way to meet our needs. This is an especially clean property.

Dy
Review №7

Great prices, great staff and units in good shape and condition

Er
Review №8

I used these guys for over 3 years. They are a great company. If I am ever back in Texas, I will definitely use them again. Great pricing for climate controlled storage.

Ma
Review №9

Assured self storage is excellent. They have all different size units, either inside or outside, at good prices. The staff is very helpful and courteous.

Te
Review №10

Easiest experience ever! Such nice folks working there! Ian is simply the best! Was referred by our neighbors.

Ta
Review №11

AWESOME Facility!!!!! Friendly and very helpful staff!!! I’ve been a customer for 7 months now and just referred my daughter. BEST. STORAGE UNITS. IN. TOWN!!!!Thanks Ean for all your help!!!

Br
Review №12

Very clean, easily accessible, well lit! It was a pleasure!

Ma
Review №13

This is the best place to rent! The property is always clean and well maintained. It’s nice to see Ian, the property manager, actually out and about he is always in good spirits and friendly to me and my family.

Li
Review №14

Good Location - Nice, clean and well lit facility. Durras the manager & Mitchell were both very friendly and helpful. Recommend and would use this facility again in the future!

Ch
Review №15

Great Manager! The facility is clean, well-lit, and in great condition. My unit is in the climate controlled section and stays in the lower 80s. I could not be happier with the discounted price Ive received for my first four months. Just met an outstanding young man, Mitchell, who is an employee of the facility. Polite and very helpful, just like his manager!

Ju
Review №16

I have a storage unit I feel is kind of high

Ki
Review №17

Excellent price and great service. Ian provides great customer service and great location.

Cu
Review №18

New tenants. So far everything has been great. Excellent customer service.

Ja
Review №19

Very professional, nice staff, & great prices!

Je
Review №20

Great Pricing and location to store our office supplies & furniture. Very accommodating when what we thought would be the size needed until we saw it in person to realize that it may be too small they had the next size up ready to go at a great price and discount promotion. The young lady at the front was really friendly and helpful.

Ri
Review №21

I’m a new customer, and Olivia Brooks took excellent care of me, she explained everything very well and a overall nice person, she gets 5+ stars in my book so I definitely recommend Assured Storage on 700 Debbie Ln. Arlington. Keep up the great work Olivia 🤠👍🏾👌🏾

Ke
Review №22

We use these folks for our business at a few locations. Theyre convenient and great to deal with.

Re
Review №23

This is a great storage facility! The office is always clean and the staff is friendly. Durras, the manager is professional and helpful!I recommend them to anyone in need of storage!

Ga
Review №24

Best storage ever! I recently moved out of the area so I had to leave this storage, but I would recommend them to anyone and everyone. Was always late on my payments but they continued to be so friendly and helpful!

Da
Review №25

Awesome people, facility always clean. All the supplies that you need too.

Le
Review №26

Personel is not sympathetic to your needs during the pandemic. Inside units had dead bugs. Has been well kept in the past!

Be
Review №27

A little pricey vs. the other businesses in the are. We picked it over those because of the close distance to our home. The staff were kind and knowledgeable and made us feel our stuff would be safe here while we are moving in nearby. The climate controlled building has always been clean. We are happy they have some dollies free to use, but we can’t always find them.

Ta
Review №28

Wonderful service and staff!

Ha
Review №29

Professional, friendly and courteous staff. Clean facilities. Great experience. I highly recommend this location!

Ma
Review №30

Thank you to Oliva for all your help and providing outstanding customer service!

Li
Review №31

We just left the Assured self-storage and the customer service was great and professional! This is our second time renting from these guys and we love them! July 27, 2019 Thanks for your help

Ed
Review №32

This is a great location. The staff is very courteous and provided exceptional service. Its a clean and welcoming environment. The manager and staff was awesome. Id recommend this storage facility to anyone....

Ch
Review №33

I cant say enough good about Assured Self Storage. The facility is one of the cleanest I have ever seen. I called around to a lot of places and this by far was the best value. Durras answered all my questions and made sure that I understood all my options. She really made me feel valued as a customer. She was friendly and professional.

L.
Review №34

Very clean and well kept and great prices! I am a Veteran and they give Military discounts! I will recommend this storage facility to all my friends and colleagues! Assured Storage is an outstanding storage facility with an outstanding, friendly staff! Mary and Randy go out of their way to assist their customers and make the experience very pleasant for all who use the storage facility. Lee M

Ag
Review №35

Great Customer Service!

Te
Review №36

I was in need of storage space and after looking at several locations I chose this location. It is very clean inside and out. The customer service was and continues to be outstanding. I highly recommend!

Me
Review №37

I have been using this facility for years and could not be more satisfied. Durras called to ask for a payment so I wouldnt have to pay the late fee. They have always been helpful in the office and over the phone.

Ma
Review №38

This place is very nice and the manager on site was great! I highly recommend this place who wants a safe place to the belongings.

Bi
Review №39

The Debbie Lane location in Arlington is a first class operation. The Managers are on top of their game- friendly, courteous and dedicated to providing excellent customer service. The facility is clean, secure and reasonably priced- what more could you ask for?

Al
Review №40

I would give a 6 but I can only give 5. Outstanding service1111

HR
Review №41

Could not have been any easier!!! The manager Durras was so helpful and got me what I needed. Definitely will refer folks when the opportunity comes up. Thanks!!

An
Review №42

Durass was very understanding, knows her information, and has excellent customer service skills. She explained every step and assured that the move will be great! 👍🏾 I definitely recommend Assured Self Storage.

Ly
Review №43

Ms.Durras was wonderful. Knowledgeable and a delight.Units were spotless. I looked at 3 out door units. Whole storage facility inside and out side clean. Even the golf cart was clean. Prices are great.Best place to store.

M
Review №44

Great employees! Clean facility/units. Very safe area, and great online deals!

ke
Review №45

Its a very nice and clean storage. Mrs. Durras was very nice and helpful. Thanks again!

Ma
Review №46

I’ve had a storage unit here for a little over a year now and honestly have no complaints! I have a heated/cooling unit and it is always very clean inside. They have wonderful move in specials my first month was free back in August of 2016! Very friendly customer service.

St
Review №47

Real friendly I came here and it was my first time getting a unit they walked me through the process told me about everything made it clear as crystal. I highly recommend this to anyone. When Ive gone to store something its always kept clean no trash flying around. Plus its in a prime spot not to into the city but not so far out. Its juuuuust right

As
Review №48

Service is excellent! The place is well kept and clean. I recommend this place to all looking for storage.

Ch
Review №49

Manager Durras is extremely helpful.Always ready to help accommodate your needs.

Ke
Review №50

Assured Storage is an outstanding storage facility with an outstanding, friendly staff! Mary and her team go out of their way to assist their customers and make the experience very pleasant for all who use the storage facility.I even had my battery die while I was unloading some things there and her team came and assisted me by giving me a jumpstart and allowing me to get on my way so that I could get to my job. Nothing but the best!!Very clean and well kept and great prices! I am a Veteran and they are one of the only storage places around who give Military discounts! I will recommend this storage facility to all my friends and colleagues!

Fa
Review №51

Mary is the manager and she helps you through the process. The place is always clean and I feel good about her watching over my stuff. Cameras every where and she brings out water for you when its hot. She even gave me a few pointers on packing and stacking. Wouldnt store Anywhere else.

Et
Review №52

Just helped my friend Sarah move her things in here. Honestly the cleanest storage units Ive ever dealt with. The lady in charge gave us water, and helped us any way she could. If I even need a unit, theyve got my business! :)

Ed
Review №53

The manager Durras, was very informative and professional in explaining the information we needed.

Tr
Review №54

We love Mary and Randy! They are so helpful and friendly and willing to help with specific needs. Highly recommend them!UPDATE: We so appreciate having Assured Self Storage next door! Ian and the staff is great, and always so helpful!

Si
Review №55

Very friendly staff and truly caring manager-Mary! They are always willing to help with anything within their means. Parked Truck there and they always drove around to make sure we are doing well.

Ro
Review №56

Great business and I got a free tool set from them. Great people.

An
Review №57

Great service. The manager was incredibly nice and professional. Thank you!

Vi
Review №58

We have enjoyed working with Assured Self Storage. When we pop into the office, someone is always their with a friendly face. The facility is safe and secure, and very well maintained.

mi
Review №59

I recently had an issue with my account and contacted the business office. Mgr Duras Narred assisted me and helped me to navigate through my issue and she got the issue resolved. Ms. Narred was courteous, professional and very knowledgeable. This was indeed a positive experience.

An
Review №60

We moved our tennis equipment to this facility because it was the best price. We are a small non-profit and need to watch where we spend!

ja
Review №61

Havent worked with a storage unit previous. What a surprise to get to know Durras and experience this professional at work! Durras was a total professional with her knowledge, encouraging words and assistance. I most DEFINITELY will enjoy my time using Assured Self Storage - all made better because of this caring manager.

Ro
Review №62

The Ladies in the office where so helpful and fun to talk to. Made the whole process much nicer.

Dy
Review №63

Durras made the process very easy and fast. She explained everything thourghly and was very patient. The place looks really clean. Prices are great comparing to other storage units.

Re
Review №64

I had a great experience storing items here. The staff here are super friendly and helpful. Thank you for processing my refund so quickly.

Je
Review №65

I store my Car here. I chose Assured because of its convenient new location, and nice staff. But I am now happy to report that after 3 months, they keep the place clean and tidy and very secure. Manager is on site doing rounds just about every time I am there.

De
Review №66

Very friendly & knowledgeable. Clean office. I would recommend!

As
Review №67

Super awesome staff who LOVE helping you out. I suggest this for anyone needing a storage unit. Prices are great as well, along with the storages themselves.

br
Review №68

The ladies in the office are very helpful and nice I would recommend this storage to everyone.

Da
Review №69

Dulce and Durras provided world class service . This place is clean and easy to get in and out of.

Ja
Review №70

Durras was great, the rental process was very quick and professional. Facilities are clean and in a great location!

Ca
Review №71

I am a professional cleaner and this place is the cleanest Storage around. The management is super friendly and will treat you like family. Stop in and visit you will be glad you did.

So
Review №72

Great service fast manager was very patient and friendly would definitely do business and refer friends and family

Me
Review №73

The manager is very helpful, informative, and so sweet!! I would recommend Assured Self Storage to family and friends.

Jo
Review №74

Great Staff! As well, helped with any questions quickly and even helped at closing to make sure I could get my last minute boxes, more than once.

Jo
Review №75

Mary, the manager, has been amazing! She has helped us to a degree that I consider above and beyond. You do not see this very often in this day and age.

Jo
Review №76

Best storage around town!! They know ALL of their customers and help with everything they can!! I strongly recommend this storage and I have had many storages in the past and none compare!! Thank you Mary and Randy for everything you do!-Jordan Fowler

Sa
Review №77

Spotless facility! In much better condition than comparables in the area. Competitive pricing. Friendly staff.

Ma
Review №78

Things were not going so well for me the day I rented storage. Durras Truvillion in the office was amazing and very patient with me and did all she could to make the rental easy. Thank you Durras Truvillion for making a not so great day a bearable experience.Storage area was clean and easy to get to.

Mr
Review №79

Great customer Service, one if the best storages palace in Arlington, both manager are very professional excellent people skills.

ma
Review №80

Storage area is kept clean

co
Review №81

Customer service was great!!! Easy access.

As
Review №82

Durras the manager is amazing. We had a faulty lock, and she came in on her off day to fix it. And even when it proved difficult, she kept at it and managed to fix it by the end of the day. She is so nice, and cares about her Tennants. The price really cant be beat either, and the unit we got was very clean!

Gr
Review №83

Great service! The property manager was very friendly, helpful and professional

Pe
Review №84

Very efficient personnel, friendly, great place to do business, very secure and clean environment.

Er
Review №85

Great staff, very clean.

Ly
Review №86

This rental contract was the smoothest, fastest & best customer service I have encounter in a while. Mary made sure I was accommodated in the short notice I gave her. Thanks again Mary :)LG

Th
Review №87

We have received nothing but positive customer service and assistance here! Ms. Durras is the sweetest, most genuine ever!

To
Review №88

Mary, Olivia, and Duras gave us excellent customer service when the sale of our home closed sooner than expected. We found out on a Thursday afternoon that our closing was scheduled for the next morning at 11 am so we needed a storage unit right away. Duras took care of setting us up with a storage unit and helped us quickly rent another unit when we ran out of space. The sale of our home was a very emotional time for us; however, Mary, Olivia, and Duras took great care of us and made a stressful move much smoother for us. Overall, we were very pleased with the service we received from Assured Self Storage and will use them again should we ever move back to the Mansfield area.

Ku
Review №89

I really love them because in my time of need they were really there of me with a kind smile on their faces at all times and very friendly attitudes so if anybody is looking for that type of sevice assured storage is the place to be.

Mr
Review №90

Been having 2 units for a few months. The manager Marie has been really helpful with anything I needed. Self storage is really well maintained and secured. Never had a problem since I had my storage their. Thanks !!!!-juan flores

Ki
Review №91

Everything was as expected. Payments made online. Move out was simple. I recommend.

Yv
Review №92

I absolutely loved working with them so friendly and helpful!!!

Ch
Review №93

The facility is very clean, amazing customer service! Keep up the good work!

Mi
Review №94

This storage facility is very well maintained and the staff is very detailed oriented. This is a great place to rent from!

Mi
Review №95

The manager was just so awesome!!!You could tell she knew her product. Sold me boxes I did even need....LOL

Ro
Review №96

Doris and Olivia were very friendly, they really make you feel welcomed. Glad i chose this location!

De
Review №97

I love mansger service, property was very clean, the mansger very helpful and great price .

Th
Review №98

Great place. Friendly service

Di
Review №99

Lowsiest management ever ..rude ghetto obnoxious and loud ...i was embarrassed to be in the same room as her in Light of they might think we all know each other as friends or something ..if you go rent or visit here you will know exactly who im taljing about you cant niss her ..if you do not see her you will definetly see her ..its natural for her to she doesnt see it ..no respect for others and their surroundings.. She was probably raised being bullied and critized all hsr life . how can aomeone habe that much negativity and hostility in their bidy and not hurt from the tension of it all ...somebody please get this women a drink a valium and bong ...those 3 put together should atleast ease her up a little

Ma
Review №100

The customer service was great at this location. They showed me how to use my storage unit. They was very detail and friendly.

Information
78 Photos
100 Comments
4.9 Rating
  • Address:700 Debbie Ln, Arlington, TX 76002, United States
  • Site:http://storeassured.com/self-storage/arlington-tx-76002
  • Phone:+1 817-697-2984
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–6pm
  • Sunday:Closed
Highlights
  • Women-led:Yes
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