Had technician come out and diagnose that the condenser fan is bad. He provided a quote to me over the phone that included that seemed high.I asked out the labor time and he said two to three hours. I told him that seemed a little long to do the repair as it takes less than 5 minutes to remove the fan completely from the unit. He then admitted he could do the job in less than 2 hours but he doesnt make the quotes. He said I could call into the office and speak with Michelle (sp) as she was the one that set the price. When speaking with her in less than 1 minute into the conversation she said she was already frustrated not with me but the situation. I can only assume that was that I was calling in to discuss the cost and not just going with it. She then sarcastically asked me if I thought 100.00 would be fair to pay for the job. She made comment several times that since I am capable of doing the job myself why I didnt just do it, with me explaining to her I am getting on a plane in a few hours. It then came up that they have labor hours guidelines that they follow. I asked for the guideline for the hours allowed for replacing a fan motor along with the quote to be emailed to me. She said she would not provide this information to me. At this point I ended the conversation. I will not and can not recommend a company that is going to pad their labor hours, then lie about a guild line for repair times, and refuse to send me the documentation.
Our AC had stopped working and I called Air Clinic and they were able to come on the same day to check out the issue. I got a call when the tech was on the way to our house. Once he arrived, it took him about an hour to troubleshoot the issue. They had to order a part and they were out the next day to finish the work. The tech that came out was really good and very professional. Im very pleased with the work that the Air Clinic performed and would recommend them.
HOLIDAY WEEKEND. CAME HOME RIDAY NIGHT TO A DINING ROOM FILLED WITH WATER AND PLASTER.DEBBIE WAS THE DISPATCHER ON DUTY FOR THE WEEKEND. SHE MADE ME AN APPOINTMENT FOR MONDAY MORING(LABOR DAY ) SHE FOLLOWED UP WITH ME DURING THE WEEKEND. THE TECH WHO CAME OUT WAS VERY PROFESSIONAL AND THOROUGH AND CLEANED UP EVERYTHING AFTER REPAIR.
Tech was on time, thoroughly prepared and service was professionally performed and completed. Highly recommend !
We called Air Clinic for a second opinion only to find out we’ve been deceived by Frost Brothers who’s technician said we needed a new unit, even though our unit was only 4 years old. Apparently the unit’s rusty pictures Frost Brothers presented as being ours wasn’t our unit at all. Air Clinic has been used by my son-in-law for years for many of his properties and I wish I would have called Air Clinic to start with. Best, most reliable company for your A/C needs. Would never go to anyone else.
One day my business system stopped function. I called different company, and their tech came, and just added extra freon to the system.Two weeks later problem appeared again. I called an Air clinic. They sent technician in a timely manner. Tech did everything possible to identify and fix the problem. He found out that previous company missed real problem with one of the valves, overcharged the system, and created additional problem in the system.
I normally will not bother writing reviews, however the technician was on time, courteous and most importantly he diagnosed the problem with my ac unit within minutes. He fixed the unit, and even played with my grand kids while I had to leave for about 20-minutes! Fortunately, for me, my home was his last call for the day. I would, without hesitation recommend Air Clinic to anyone needing fast, affordable and professional service on their HVAC system.
Air Clinic installed my AC years ago, I was pleased with the installation. Since, service Tech Don Ryan has done all my inspections and repairs, he is very thorough and professional.
The technician was in and out in a very short time. The job was done and he was pleased and I was pleased.
In 2013 we needed to change both of our HVAC systems, we picked AirClinic Air Conditioning & Heating for the job. The AirClinic team (specially Don Ryan) were very courteous and professional. They did an excellent and very clean job and finished on time, per schedule. We were very satisfied with the team responsiveness throughout the installation process. AirClinic has maintained our systems since. We highly recommend AirClinic Air Conditioining and Heating!
Had a number of different hvac companies to service my high efficiency Trane units and only Air Clinic identified and resolved an improper wiring issue which has since lowered my energy expense. Excellent service great management exceptional technicians and trustworthy.
Great quality service. Performed fast and professionally. They were respectful and punctual. I would definitely recommend this company to others.
They were very professional and knowledgeable about the options that were available for me. Most important it was affordable and I didn’t feel like I was being pressured or took advantage of. One of my coworkers referred them and I would use them again.
I loved the work they did! My A/C unit works better than before
I found air clinic through home visor and I have never been more happy with an HVAC company and the customer service that I have received. James with Air Clinic has walked us through every single step of the hvac system process. We had to have all new duct work, all new vents, registers, air handler and outdoor AC unit. Their workmen were quick and efficient. The level of service was beyond amazing. I would recommend them to every single person that needs a new HVAC system
I have had several issues with this company. First, they misled me about the SEER rating of the system they installed. I didnt not notice it was different from what they said it was until I looked at the side of the outside unit a couple of days after the install. Second, when they first installed the system, the system stopped working after the installer left. They did send someone back out that same day that got the system working, however. Third, the system has stopped working properly several times since the first install. This is not a constant issue but it happens too often for my liking and it tends to happen at extreme outside temperatures whether hot or cold. They do send someone out each time the system fails, but they seem to be performing bandaid maintenance because the problems keep occurring. I can understand anybody making a mistake here or there, but the fact that they still have not fully rectified the issue is quite disturbing, particularly as it is currently 5 degrees outside and my heat is not working.
I got the job done fast and efficient! I love there customer service.
Technician was pleasant. efficient, and responsive.
I loved working with them. Very professional and great quality work.
They were kind and Very polite. Got the job done quickly!
Truly professional 5-star service without a doubt. Bobby visited my house twice to ensure that I was getting the proper system and answered all of my questions. The pricing was extremely competitive. Bobby and his crew showed up on time. Floor protection was installed. These guys clearly know what theyre doing the old system was removed the new system installed without delay. The crew members were extremely helpful and polite . All areas were cleaned and all debris removed. The actual installation of the new system is a thing of art absolutely beautiful. New ductwork was installed at my request where needed. This five-star service doesnt stop there. Will and Michelle at the office are extremely professional and helpful. My house requires dual units and I will be calling them to install the other unit in the near future
Work was fantastic! They were fast and their quality of work is worth paying for
Great service! I highly recommend them!
We had our home HVAC systems replaced by Air Clinic. We were very happy with the entire process from the proposal through the installation. They provided the most thorough evaluation of our needs and gave us specific reasons for their recommendation, with an eye on expense which was much appreciated. They called me to let me know they were on their way and then arrived as promised. I felt well taken care of. The technicians where very friendly and informative from start to finish. I felt appreciated and valued as a customer.
Great job! I love the customer service!
Air Clinic replaced my entire A/C and Heater system. Their consultant, Bobby Barns, did an accurate evaluation of the replacement job. Very fair pricing.Their installers, Rocha and Ramira did an excellent install without any problems. Very good workmanship.Air Clinic does a followup quality control inspection. Ben did the quality inspection, made a slight adjustment. Very thorough. The new system works great.When you call Air Clinic, Michele or Shelly answers, they take care of business. Air Clinic also registers your system with the manufacturer for warranty and sends you the registration documents.
Very professional and their quality of work is great!
The Air Clinic staff did a fast and Professional job they were courteous on time and very polite I would recommend this company to friends and family thank you Aaron clinic
Our AC went down at 2:30 PM on Saturday - I called and spoke with Michelle who was able to get someone over to the house by 5:30. Our technician Joel was extremely friendly and had our AC cooling the house in no time!
First time to do business with Air Clinic. These guys were very competitively priced. Showed up at scheduled time, had all equipment to do their project without question, clean and very professional.Will now be our Go to A/C company!
I highly recommend the professional attitude and conduct of air clinic. they addressed many concerns that resulted in poorairflow and duct routing. the repairs were very inexpensive and I feel the difference
Ben S is a super technician. I signed up for the annual maintenance agreement. Best deal in Metroplex. And the techs do not make commissions by selling you unneeded services.
Did what they agreed to do. However, price increased from 33% from last year.
Artur and his partner are amazing. They have fixed multiple furnaces/ac for our rentals and now just fixed furnace on our own home on a Sunday! They care and take pride in explaining the issues and guiding you to the right decision to resolve the problem. I recommend them to anyone!
How wonderful to deal with a company for which I have absolutely no complaints. Unlike another company from which I got an estimate, Air Clinic gave me their best price first. No calling the boss to see if the much higher estimate could be lowered. Really professional installation and follow up.
My experience started with a phone call from Ryan, followed by a site visit. Ryan professionally explained everything in detail and ensure all my questions were answered, especially since I was having 3 units installed (2 HVAC, 1 split unit) and an efficiency upgrade for a current larger unit.Most importantly, the crew Air Clinic assigned to this task are exceptional. Austin and Zack were very polite, courteous, professional, and on time all 4 days! Their positive attitudes and caring customer service provided me with the comfort of knowing I was getting quality equipment, professionally installed, the right way the first time!Austin, I appreciated the time and effort in ensuring the split unit installed in my studio & garage were placed exactly where I wanted them.So thanks Air clinic for quality equipment at a very good price!!! You have my highest recommendation!!!Semper Fi,Tom
We were extremely pleased with Don this morning doing our winter checkup.He is always very helpful and explains everything.He is very personableWe are extremely pleased with Air ClinicMrs Pierce
Highly recommend! They went above and beyond the call of duty. Very satisfied customer.
Air clinic has always been fantastic to work with. Honest, reliable and flexible. They have excellent communication and fair prices. Ive used them for 8 years now!
Air conditioner repair
Ive just had my second unit replaced by Air Clinic, and so far Im happy with the results. The installers, Rocha and son are FANTASTIC!!! Great work! Highly recommend them.
Austin and Zach came to my home April 21st 2020 and did a really good job installing the replacement air conditioning unit, works really good I finally got some cool air in my master bedroom which I never had even when my previous system was brand new.
Two and a half years ago we had a full heating air conditioning unit put in with all new duct work. Price was very reasonable. The salesperson and the installers were all very professional. That is where most horror stories begin. However not with this company every single time I have asked for something they accommodated. I went out for bed I shop for over a month before I made my final decision. I am so happy I went with these people.
I’ve used Air Clinic for several years. I originally chose them when I had to replace 3 units after severe hail storm. They provide great customer service. Appointments are easy to make & they arrive on time.
This company is the best. They take good care of you. Scott was totally awesome. Our air went out on Tuesday night. Had it running on Thusday. Friday night strange noises from the closet, the air would start turning off and on. Then off. No air. Scott came out today, knew exactly what was wrong. It needed a new panel. Scott went out of way to get the part, and only charged for the part,. Rescue Air has saved me hundreds. They are honest and very active in our community.
Put in a new 5 ton unit. The crew had to get huge condenser hardware up a narrow pull down ladder to the attic - overhead to maneuver was small. THEY DID IT. I was impressed. They installed unit no issues. Now get this. They send in a quality team after the basic install to make sure it was done right. The quality team FIXED a 10 year problem i had with my emergency overflow drain. They discovered the main condenser drain was plumbed into a sink on the second floor and it was plugged. Over the 10 years i had 3 different AC technicians Attempt to fix this problem. These guys did it. Hey these guys know what they are doing . Professional all the way.
Called Airclinic this morning after our heater stopped working last night and Michelle was able to have someone here within a couple of hours! Don, (our service tech) was knowledgeable, efficient, and thoroughly explained the cause and solution to our problem. He fixed issue within 20 minutes but stayed a few minutes longer just to make sure all was running to my satisfaction! Appreciate a business who’s quick to respond and cares about my comfort AFTER they leave! Definitely my go to for future Air/Heating service! Highly recommend!
James showed up promptly, gave me a very competitive quote for a new Trane system, and happily answered all of my questions. The installers showed up on a rainy Saturday, worked quickly and efficiently, and had the system ready to go in about four hours. Don came by ten days later for a quality inspection, made some minor adjustments, and replaced an oversized circuit breaker. The system is performing flawlessly. I am very pleased with the service, quality of work, attention to detail, and professionalism. I would recommend Air Clinic without hesitation.
Patty was AWESOME! She got me scheduled in on a Friday with 100 degree heat A/C not cooling and didnt make me wait until the next week! Preston came out and got it working and stuck around to make sure it cooled when I know they were booked! I greatly appreciate them for going above the call! Highly recommend Air Clinc they care!
Whenever I need something repaired, especially a vehicle or the air conditioner in the heat of summer, I look for four things: prompt scheduling, accurate estimates, quality work, and a company that does what is says it will do. Air Clinic provides all of these whether they are performing routine maintenance (which I would recommend twice a year) or unexpected repair work.I recently had an unexpected failure of my heat pump late in the afternoon on the hottest feels like day of the year in Canyon Lake, Texas...117 degrees! I called Air Clinic the next day, and was greeted with professional courtesy by the lady who promptly scheduled the first available appointment, early the next day. She promised the service technician would call 30 minutes before he arrived, and he certainly did!Justin showed up on time, troubleshot the most inexpensive option first, but with further testing and analysis, determined the problem was the fan motor, and also the capacitor. I am naturally curious, so I watched most of his troubleshooting, and agreed 100% with his analysis. I spent 25 years in the U.S. Navy, with experience in maintaining both ships and Naval aircraft, as well as quality assurance, so I offer that as some background.Justin installed a temporary capacitor to get my home cooled off as soon as possible, and then left for an hour to drive to get the new motor.Before he left, he volunteered that a new motor, capacitor, and install would cost me a certain amount of money. I agreed to the price, as he and Air Clinic has earned my complete trust.He arrived back with the part, and I asked him how long until things would be fixed and back to normal...and his time estimate was right on the mark.The bill was exactly the same as his quote, and by time Justin finished, I could already feel the cool, conditioned air, flowing throughout my home.I happily wrote the check, and my satisfaction is complete.I highly recommend Air Clinic for scheduled and unscheduled maintenance as well as new installations, as I have already decided when my heat pump needs replacement, Ill call Air Clinic for a new installation.CAPT George Fadok, USN (Retired).
The guys were great. Took as much time as they said. Wouldnt even know they had put in a new heat/cooler unit. No mess. Unit is running great.
Don with Air Clinic, is very knowledgeable. Easy to talk with. He explains what he is doing. Patiently answering all our questions. Reviews what he did, the cost involved and what expectations we might have.If he worked for me I would consider him a very valuable employee.
Don did a fantastic job today. I was impressed how much he attended to details. Please have him assigned as my permanent technician. Very very pleased.Thank you Don
Price was better than other quotes I obtained. Got a really good Lenox system, variable speed 20 seer for the price of a lesser unit. Installation took longer than expected, but the engineer didnt go home till it was done. Team arrived at 1 PM, unit installed at 5 PM, but not connected. Engineer took until almost 11 PM on Friday night to finish up, but he made sure all was working before he left. I appreciate all that effort. Didnt think the unit was working properly after he left, but its very different from the old unit, which ran at high speed all the time. After a day, house was cool, unit is very quiet, and doesnt require the high speed blast of the old unit. So far so good. Very happy.
Take it from me, hire them!! Don did the initial quote/install of a new inside a/c unit and James did all the paperwork. Both came by my place twice to make sure the job was done properly. They had to cut a hole above the closet door to fit the new unit. I told them to leave it until I was able to have someone fix it and they were kind enough to install vent covers. Don said he couldnt leave it that way. It looks so good thats an extra money I dont have to find. Not to mention they gave me a great price to begin with. These guys are awesome and they genuinely care about their customers. Thank you again!!!
I had a blower motor replaced in my A/C unit back in August...but the new motor made a hot, burning smell in my house. I contacted AirClinic, and they sent Don out to replace the motor...at no charge, and with no hassle. They are a good, honest company...and I will use them when it comes time for a new A/C unit. When you call, ask for Don to do your work...he is simply the best.
Initially my review would have been very bad but the Office Manager, Service Tech, Salesperson and others corrected all the previous issues experienced. I would highly recommend this firm for your AC needs. They are professional, knowledgeable, and customer service oriented.
It is refreshing to work with a company that has standards and lives up to them. I have purchased 2 A/C units from them and called for repairs on several occasions. They made extra effort to accommodate our timeto solve the issues. Every employee is courteous, friendly, and has gone beyond expectation to solve the problem with expertise. Yes, there can be problems but I am convinced they will bring it to a satisfying conclusion. Ill be back!
Juan did an excellent jobHe was very patient and took his time explaining everything he was working on as it relates to my system. He is very knowledgeable regarding heat pumps and how they function
They are the only A/c people l use. They have been great every time. They are honest and on time.
Excellent job completed in one day in a attic with limited access. Great follow up great customer service. Would recommend.
We have only great things to say about about our experience with Air Clinic after purchasing a new unit two years ago, and recently adding a service agreement for second, older unit.Our service person Don is knowledgeable, skilled, professional and always available. He goes the extra mile ... and our dog loves him!
They have been our service provider for more than 10 years. They provide quality service at a reasonable cost. The service technicians are very professional and never made us feel unsafe while they were in our home. We have never felt taken advantage of, even when emergency repairs were needed. I wish all service providers followed their model.
Call them to check my system because my CO alarm went off. Came the same day. Excellent job.
I was employed there for a short time, very nice people, felt like a family oriented establishment. Great techs, great support group . A great choice if you in need of hvac service.
We have been using Air Clinic for years for general maintenance, and the service has been excellent. This week, our home remodeling stalled because we needed our HVAC system checked out for a permit. Air Clinic was able to accommodate us and send someone out the same day. Thank you!
AirClinic installed a new complete unit in our House 5 years ago. Since then we have called 3 different times when we had issues with the system being they are the ones who installed it to do service. 2-3 of the times were calls after hours since they claim to be 24 hours which is what shows on there website. I’m sure that is some sort of false advertisement unless they mean they will contact you after the first 24 hours. Issue #1 when the original install happened 5 years ago we expressed in our daughters room it got extremely warm in the summer and it didn’t seem like the vent was producing enough air, was originally told that was how it was and nothing they could do about it. After 2 1/2 years of investigating the problem we had another HVAC tech come out took him 20 minutes and found when they did the new install they installed the damper for that room 90% closed and covered the damper up sealed it. Issue #2 the most recent one is Sunday we had a burning smell coming from the vents, long story short the blower motor in the attic had burned up..........******Since I posted this review Air Clinic corrected the most recent issue with the blower motor and had it replaced in a timely same day to be exact. There Service Tech Don Ryan came in took the defective part out and had another one waiting on him across town and was back and had it installed in a timely manner. Thank you AirClinic for correcting the issue in a timely manner.
Great service! Quick, clean, were willing to come after hours when I came home in the Texas heat to an air conditioner that stopped working. Don not only had it working again quickly, he cleaned all the cottonwood out of the outside unit and put a new filter in for me. Will definitely be using Air Clinic as my routine maintenance company from now on!
I have been completely impressed by the employees of Air Clinic. from the salesman that sold me the unit to Jennifer and Michele that answer the phone and the technicians that they send out here to service my unit. They are all the nicest, friendliest, most helpful people that you can ever imagine .I would most definitely recommend Air Clinic to anyone wanting a new unit, or even service for one
Air Clinic is great. They showed up on time, and they were in and out quickly to service my AC and furnace.
To the gentleman that had an issue with Air Clinic, you had a communication breakdown that has NEVER been my experience with them. Two years ago, we had our unit replaced and despite having to wait (summer is busy for everyone) we had free use of the temporary cooler. When A1 recommended the new unit with no down payment, why didnt you call Air Clinic and see what they would do, rather than replace them on the spot? I got our new unit financed with zero interest. Ive been using them for about 10 years now at two different homes and theyve always provided us with superior service and explained all the work carefully. Don has always been the best.
Had a new Trane variable speed system installed and am extremely happy with my purchase and the service of Air Clinic. James was very knowledgeable and determined what was best for my house. Alex and Martin did the installation. Don did a quality check as well as set up my touch pad thermostat. He even stayed to help me set up my account online and on my phone. Michelle assisted me several times when I called the office. Fernando and Javier did a nice job of installing/adding a return vent. All great people! Had three other estimates and am so glad I called Air Clinic for a fourth. They were recommended by a friend. With the service and system I received, they by far were the best value. I highly recommend calling Air Clinic before making a final decision in regards to your homes HVAC system.
Great service even after the install was over. Called these guys up and they were very courteous and helpful. Came over the next day to look at our HVAC. (we were not completely down.) We decided to go with Air Clinic for an entire new system due to the age of unit, and so glad we did. Will Cobb has gone above and beyond to help us with all aspects of our new system. The installers did a great job and when they were done the house looked like it did before they came. Great Job Greg and Dustin!I appreciate their professionalism and quality. Highly recommended.
Air clinics customer service is always phenomenal! Michelle had someone come over within 20 minutes and I am so glad that she sent Don.Don was able to find and fix the problem within another 20 minutes. Again, they have great customer service!
Great service!!
I wander how people rate them. If they have 0 star allowed, I will give them a 0 star. Out AC in the office when off, called them and they say will have someone contact me but after few called. Still no body contact me to let me know when they will come. I know now is summer and they are busy, but at least call and setup a visiting time. Very disappointed.
Our tech, Don Ryan, did a terrific job in resolving a problem with an Air Freshener that had been causing trouble for almost 20 years. Air Clinic was quick to provide us the right guy to determine what was needed and then make it happen. These folks know what they are doing.
We had Air Clinic replace a 10 year old ac unit a few months ago. Last night (Sunday) our heat went out and I called the salesman Will and he said he would have someone over today, they called us 2 times to make sure that they knew they where running behind but would be out (we live in Granbury so its a pain finding anyone to even come out here who is honest). Don came out checked the unit they had installed and everything was fine, checked the breaker and it was faulty, he popped a new one in, fired up the heat and he did a system check and left. I had shopped around locally and for the same unit the local guys wanted more than 2 times what Air Clinic quoted. I would recommend them to anyone, fast friendly, and affordable, what more can you ask for?
Air Clinic reminds us when it is time for maintenance. They are prompt and efficient. Our tech, Jose, was very nice and went above and beyond. Highly recommend.
Installed a 5 ton split system. Great guys, very thorough, detail oriented, and honest. I highly recommend AirClinc.
Scheduled a meeting on a hot day to fix my a/c. After waiting hours they call me back and told me sorry, even though they scheduled me they cant take new customers.I hope this review helps them achieve that goal of no new customers.
Our technician (Chuy) is great! I was using two 1” filters and he explained that it was too restrictive for the air handler. He showed me how to remove the rails that I thought were fixed and use the proper 2” thick filter.He also saw were the condensation drain was improperly configured and fixed it. Wish I had known about them when I first had AC trouble.Great team!
Ive been using Air Clinic for years and in my opinion...not long enough!! I had problems with the 2nd heat pump system installed...the company I used at that time for years..all of a sudden lost my records. I found Air Clinic on the internet...and I am glad that I did!! The installation and maintenance services provided by Air Clinic has been the best. They are great with the maintenance agreement services. The repairmen are professional and very efficient and personable. The call center reps are also very responsive and responsible in their assistance. AND THEIR PRICES ARE REASONABLE!!!
Guys turned up on time, were very polite, clean and professional. looks like everything is up and running and the kids are going to be cool at night
Stellar experience from start to finish. Air Clinic installed my HVAC system last year and they came out for my anniversary check up. Michelle made the appointment and could not have been more accommodating. Thanks MIchelle! Chuy, the technician, arrived exactly on time and put my system thru a battery of diagnostics as well as changing my filter in the attic unit. He was totally professional and polite. Chuy also explained the results of the diagnostics and what corrective action was advisable. I was completely satisfied with the service call and the charge was very reasonable for everything that was accomplished. This is how you make a loyal customer. Ill definitely be back!
Don is awesome ! So friendly and knowledgeable about everything heat and air !He always finds the problem and doesnt leave until you are 100% happy !! He is pretty tech saavy too and spends the time to be sure you know how your new thermostat works!! I give him 11 stars out of 10 !
I carefully and systematically selected Air Clinic to replace the HVAC system in my Aledo home. After researching local companies using the online contractor review sites (Angie’s List, Good Contractors List, etc) Google and Nextdoor; I obtained quotes from 4 companies. Hands down, Air Clinic was clearly the most impressive. General Manager Will Cobb came to my home late in the evening to accommodate my schedule. He spent 90 minutes assessing my needs and answering my many questions. The quote I received aligned exactly with my expectations. The crew that completed the installation was timely, courteous and professional. They provided me a signed checklist of tasks that were completed during the installation. A few days later, an Air Clinic supervisor came to conduct a quality assurance check of the work. The pay the installation team receives for each install is proportionate to the outcome of the QA inspection. I really like this and none of the other companies I researched conduct business this way. Everyone I encountered from Air Clinic was extremely courteous and highly professional. I could not be happier.
Great company. Great service.
I recently had an AC problem, and choice home warranty sent a service tech from an AC company, whom I wont name, sent a service tech who took about 10 minutes to tell us our compressor was bad and needed to be replaced. He said that he would contact the warranty company and they would call me, which they did, and promptly denied the claim. After talking with Air Clinic to get an estimate on replacing the outside AC unit, they told me that they offered a free diagnosis for a second opinion. The same day I called them they sent Don a VERY experienced service technician, and within FIVE minutes he diagnosed the problem as a burnt wire and connector. In 45 minutes he had my AC running and cooling our home. If I could give them 10 stars I would! We are so pleased with their professional service, and Don is one of the best techs I have ever dealt with! If you are having a problem with your AC do yourself a favor and give this company a call!
TRANE AC, I had them to install a new system since 12/17/2010Last time in October 10, 2017, I called them for the service because it was too hot, they found out the thermostat was bad, and temporary they set it up and by next day, the AC is hot again, I called them, they said the thermostat costs $ 250.00 and labor is $ 150.00 then they still charge me $ 69.95So second thought, I went to home Depot and bought the Honeywell Thermostat costs less than $ 100.00The whole system was $ 6,000.00 and including the laborI recommend not to have their service, no matter what you bought for your warranty, they still find some way to charge back to you
Great experience from the initial phone call to the tech Chuy. Or systems are now in great shape and he fixed shortcuts taken by a previous company. Very happy with the result!
It has been a wonderful professional experience working with Kyle from Air Clinic! B. Chudoba
This was the best experience Ive ever had making a large purchase for a home repair! Will Cobb explained everything to me clearly. The crew that came worked quietly, diligently and efficiently. When they were all completed you couldnt tell they had even been in my house. They even swept the front hallway.The HVAC that was installed has far surpassed our expectations. Our home has never been so cool.Thank you AirClinic &Will Cobb, Greg & Juan
Air Clinics been a great vendor to deal with and Ive had no problems with my Trane unit they installed after my old unit needed to be replaced in 2015.Price was reasonable and they were able to get me taken care of quickly. Ive dealt with the same tech (Chuy) for the two years Ive had the unit and hes been nothing but great. Its a good sign to me to see tech retention as it usually means good things as well as seeing my sales rep is still working there.For me, its like finding a good mechanic; when you find a service provider that does what they say, doesnt try to up sell you unneeded things, and actually does a thorough system check up for your yearly maintenance, you stick with them unless something drastic changes. So far, that something hasnt happened. Thanks Air Clinic, appreciate your hard work.
We recently had both our OLD downstairs and upstairs heatpumps replaced by Will and Air Clinic and I cannot recommend them enough. Unlike nearly every other HVAC company Ive dealt with the last 15 years, Will and Air Clinic are prompt, thorough, and respectful. They did not try to pressure sell me. Will did not try to sell me more unit than I needed. He explained clearly and intelligently the benefits of all of my available brands and choices. The installers were fantastic. They took the time to make sure everything was installed correctly and even did some extra work to fix a dangerous kludge in my circuit breaker box that one of the previous companies had installed. Very detailed work. The on-site followup appointment to make sure everything was working correctly and to show me the ins and outs of the new Nest thermostats they installed was quick and clear.One of my heatpumps was an original 1-ton heatpump for the house -- about 30 years old. The other -- a 2.5-ton unit - was at least 20 years old. Both used the old, expensive R22 refrigerant and were old, leaky and very expensive to maintain. The new heatpumps that Air Clinic installed work better than Id hoped. Our peak electric usage has gone down over 30% monthly over similar periods with the old units (yeah, I track that stuff). If your heat pumps are old, new ones will save you money. The savings in repair costs alone will go a long way quickly towards paying for the new units. Plus, new units will make your lif a whole lot more comfortable.After being burned over and over by sketchy or uncaring HVAC companies, I gave Air Clinic a shot and they have exceeded by far every expectation. I highly recommend them. Easily five out of five stars.
Will and the team at Air Clinic have always been on time, ready to go, and their service has been professional to a fault. Granted, replacing HVAC systems is never going to be cheap, but this is Texas, and we get some hot summers here - You want to make sure everything goes to plan, and Will and the team at Air Clinic, deliver every time. We used them for the 5-Ton system downstairs two years ago, and it is now the upstairs 3-Ton systems turn for a full replacement/upgrade. We made one phone call. We are very happy with our choice of vendor and would gladly recommend Air Clinic to anyone in the DFW metroplex.
Great experience with Air Clinic. We needed to replace our 14 year old Trane system that had several leaks and used the old refrigerant. I got three bids on a new system. Will Cobb came out and went up to the attic with me and explained the system installation process that they use. Much more detailed and comprehensive than the others were. We discussed our needs and upgrades to windows we had already completed and decided on a new system. Will was able to match the lowest price of the competition with what I believe is a better installation. He also let me know about rebates coming from Trane and we waited till the first day of rebates to do the install. He did all the rebate paperwork for both the Trane rebate and the Oncor rebate that I will receive.On the day of the install the crew called about 20 minutes before they were scheduled to arrive at 7:30am and confirmed that they were on the way. They arrived on time and did a wonderful job installing both the attic unit and the outdoor condenser. They replaced and upgraded several things during the install to make the installation perfect. It was all completed in 5 hours and tested out successfully. No mess was left by the crew and everything looks and works great. Will even helped me download the Nexia app and get it paired with my system for remote wi-if access from anywhere. Works great!I highly recommend Air Clinic if you are in need of a new system!
Air Clinic installed my HVAC and has also done seasonal maintenance.I was happy with them until they recommended installing zoned heating/cooling instead of what I wanted, a mini-split for one room that didnt get cool enough. I went with their advice as they are supposed to be the experts. There are continuing issues with this and they have been uninterested in fixing the problem. I finally gave up and found another HVAC company. I couldnt continue using a company that doesnt stand behind its work.
Very competitive price, good installation experience. Would recommend this company.
Just had Don Ryan our to check into excessive dust in our house after a new unit was installed by AirClinic. Don diagnosed the problem and fixed the issue within 30 minutes. Very happy with Air Clinic service, make sure you ask for Don!