Great experience. Knowledgeable and welcoming team. Safety protocols & precautions in place.
I’ve held off on reviewing this place for a long time, because although I’ve had a terrible experience there, they’re all really nice people and I’ve wanted to give them the benefit of the doubt. At this point, however, I must say that, personally, I wouldn’t recommend Arlington Dental to anyone. I purchased Invisaligns from them starting around 2 years ago because, despite my teeth being pretty straight to begin with, I have a cross bite on one side. The treatment was supposed to take 6-8 months. I’ve worn my trays religiously, and my teeth do track pretty well as long as I wear them, but over and over they make the trays incorrectly. It’s like they don’t even check their work before they give them to me. Again, it’s not a question of my teeth not moving; they do move. But they’ve literally messed up my actual trays over and over for at least a year and a half. Every time I get through the “last” tray, my teeth are still wrong, and the cross bite is still a cross bite. They then have to re-scan, then make a new order for a new set of trays from some distributor in Costa Rica, and I have to wait weeks for the trays to even arrive. When the trays arrive, I subsequently progress through them over the course of at least a couple months each time, my cross bite stays a cross bite, and the cycle repeats. It’s been 2 years. My teeth are still wrong. The biggest issue for me is that they then assume no responsibility, playing the role of the victim, and blame everything on Costa Rica. You’d think they’d come up with a way to solve the problem (it’s been the same problem over and over for forever), or that they’d communicate with Costa Rica to let them know to send a few extra trays that would keep pushing the *one* - yes, one - tooth back farther, just in case their supposed final tray wasn’t right (it never is), but no, they just blame Costa Rica, rescan, waste weeks of your life while you wait for trays that are almost certainly going to be wrong, then waste months more of your time while you go through those trays with nothing to show for it by the end, and they do this over and over. Like, it’s slightly better than before, but still wrong. I should say that my cross bite wasn’t even very severe to begin with when i started 2 years ago, but it was enough to feel wrong and need fixing, and make me want Invisalign. Either way, even if it was, 2 years and counting is a far cry from 6-8 months. The last straw was during the last week when I couldn’t even get ahold of them, despite multiple attempts, in order to make an appointment to get scanned *yet again* for new trays *yet again *, since the ones they gave me left me *yet again* with a cross bite. Anyway, when I finally did hear back, all the appointments had been filled, meaning more wasted time just trying to be seen at all. Everyone has a bad moment here and there, and I am very flexible about that. People should be allowed to make a mistake and given the opportunity to make it right, always. We’re human. But to repeatedly make the same mistake over and over for two years, and then repeatedly blame it on someone else, instead of taking responsibility and taking a little time to analyze the situation and find a way to solve the problem, to me is unacceptable. Like I said, they’re the nicest people, but, given the choice, I’d rather have someone who is rude to me but gets the job done efficiently, rather than someone who is super polite but doesn’t do what you hired them to do. If you’re considering your options, and efficiency matters, I wouldn’t go here. If it isn’t important to you how long it takes, then you’ll probably be fine here.. eventually.
Had a great experience here. The staff was very friendly. They attend me in a timely matter. The Doc also did an awesome job on the explaining everything
I got Invisalign from here and they are great. The pricing was right. They also helped with properly squaring up with my insurance after I made a mistake. Cleanings and checkups have been on point. Invisalign can be a long and tedious process. The staff has always been very patient, understanding, informative and just always made me feel very comfortable about the whole process. Front desk is great with appointments and followups. Very professional during the time of the pandemic. Dr. Skaria and the staff are the best. Highly recommend!
I have been going to Arlington Dental for over 20 years and Dr. Zulawinski is never in a rush with you and is always pleasant to deal with. The office staff is always courteous and efficient and Izis is an exceptional hygienist that is always gentle and thorough. I highly recommend these folks for your dental care!
My experience with the doctor was great, but the office and receptionists are a nightmare.I went in for an Invisalign consultation and the doctor was very professional and knowledgeable. I subsequently called a few times to ask how long I should expect the treatment to last. Each time, the receptionist told me should would check and get back to me. I never heard anything back. Today I called once more to follow up, and was told they couldn’t tell me and that I would have to come into the office to hear the answer.I also asked to reschedule my appointment. It turned out the doctor was not available on Fridays or Saturday. When I asked if there was anyone at the office who could see me on a Friday or Saturday, I was told that I couldn’t change the doctor I had been “assigned” (mind you I had never asked to be assigned to anyone and had only been seen by a doctor once). When I asked if there really was no way to change the doctors as it was very difficult for me to come in earlier in the week, the receptionist hung up on me.The customer service at this place is a nightmare - among the worst I’ve ever experienced. It feels like you’re doing them a favor for wanting to come in. Unless you enjoy this, I recommending avoiding this practice.
For those of us that are not fond of the dental experience. Arlington Dental Assoc. Do a wonderful job of making you feel so comfortable. Great friendly staff, never wait, and always checking to see if you are comfortable during any procedure. Highly recommend.
Everyone was super friendly. Having days they work after 5pm really helps with setting up appointments. They did a wonderful job and explained everything along the way.
Great dentist and hygienist! Highly recommend Izis, she left my teeth squeaky clean! The doctor also is super nice and great at what he does. 5 stars.
Have been going there for years. Very thorough and professional. Thanks to the staff! #customerfocus #flexibility
Very kind and gentle dental experience, I highly recommend Dr. Beena Skaria
I got my Invisalign done and I’ve had a satisfactory progress with great service. Dr. Brian is great, he really cares about his patients. He makes sure that you are happy with the progress and very informative. The rest of the staff are super friendly too and always ensures every visit is a pleasant one. Easy to make appointments and no waiting for hours. Even with the pandemic, they are able to take proper measure so you feel safe coming into their office. Highly recommended
All staff are extremely kind and accommodating. Outstanding level of dental care.
My husband and I went to Arlington Dental Associates one time before we realized this was not the best-run dental office. Prior to making an appointment I confirmed that our insurance was in-network. It was not in-network and we were met with a larger than expected bill. While the bill wasnt awful, it was still more an anticipated. How did the Arlington Dental Associates handle this situation when we called to ask about the bill? Not well. If fact, after I paid for my services through their Abella pay system (the only option they offered us for payment), I was then charged for my husbands bill and told by their office that they put my husband and I in one file, and therefore I am responsible for my husbands dental bill and they noted that I was responsible for his bill because not only did I set up Abella autopay (I never do that with medical offices because we all know they will charge what they want, when they want to), but that because I am a dependent on my husbands insurance, that I am responsible for his bill. This is not a standard practice and even something that should be allowed as everyone is responsible for their own medical bills! I used to be on my moms insurance as a dependent, but was never charged for her medical bills. In addition to the Abella issues, when I opted to just pay the full amount owed, the accidentally overcharged me by $200+. Yet, another call. In total it took about 4 months to straighten out and Im hoping that they actually did what was needed, but Ill find out this month if Im not still being charged.The dentists are ok, but the front office staff is not and the billing department is quite a mess. I wouldnt recommend them if youre not looking to spend time making a lot of calls to their office during their business hours, which are likely the same business hours you have for your job!You can also see in the reviews below that they have left responses to clients that are unprofessional. One example of a response they left to a customer is copied below and can be found a little ways down in the reviews. Youll also notice the incorrect grammar and typos. This could all been avoided versus This could all HAVE been avoided. Despite the fact that Im upset with them, Im not writing a snarky/rude review as they did to another client in their below response. Im stating my experiences with their office, as clearly and professionally as possible.This could all been avoided by simply scheduling your Invisalign consult in the office, instead of trying to do it by email or phone. I heard your last phone call and I dont think you handled your side of the conversation appropriately. If our hours dont work for you, sorry!
Dr. Brian is the best dentist Ive ever seen. His manner was amazing and I was at ease my entire visit.His office, however, is one of the worst Ive been to. Be aware that even though theyll tell you the accept insurance, theyll leave out that theyre not in network and they never check whats actually covered, instead of calling the insurance they just put it in online.Was hung up on by the front desk after I asked to leave a message for the Dr.Only after begging to leave a message for the manager did I get anything taken care of and even to get that I was asked how I paid to see other dentists in the past. Unless something changes I wont be back.
Arlington Dental is amazing! Unfortunately, I don’t frequent here because they don’t take my insurance. However, I’m undergoing an Invisalign treatment plan. Everyone here is so wonderful! I hate going to the dentist, but they make me feel right at home. They’re extremely knowledgeable and have excellent customer service! I recommend Arlington Dental to anyone in the area!
I had a great experience at this dental office! They are honest and thoughtful.
Very professional staff. Dr. Brian takes his time with you. Would def recommend.
I love the attention to detail and the vibe of this office. The office is clean and well maintained. Dr. Skaria has a friendly demeanor and a calming approach. If you’re looking for a friendly, professional and knowledgeable dentist, please go see Dr. Skaria!
Office staff are absolutely lovely, Nancy and Maddie especially!Everyone was very polite, easy to understand, and thorough with their assistance.If they are within your network, I HIGHLY recommend you look into their services!
Ever since I was a kid I always hated going to the dentist and Im always on edge when walking into a dental office. This time it was different, on my first visit to AH Dental, I noticed how modern and clean the office was with a very pleasant and relaxing environment. The staff is extremely friendly and take great care of you. My hygienist was awesome did a great job cleaning my teeth. Dr. Skaria examined my mouth after the cleaning and she to was awesome! Took the time to explain what was causing the sensativity in my molar and showed me a picture on the big screen. Bad news for me a crown is in my future, but the good news AHDA has my back. Thanks for making going to the dentist a relaxing experience. Patrick S.
High quality dentistry and easy to schedule appointments that work for me. Friendly staff. Dr. Brian genuinely cares about his patients and takes the time necessary with me. I recently went for a teeth cleaning after several months of postponing due to the covid pandemic. Dr. Brian has the latest tech to keep his patients and his staff safe. Hes always thinking of his patients and will explain how the tech works to keep you safe during your office visit. Highly recommend this practice.
Dr. Bryan and his team did a great job with a gentle hand and no unnecessary work
Everyone was super nice! I hate the dentist but they made my experience super easy!
Even with the arctic chill outside, the staff treat their patients with warmth and caring and a welcoming smile. I appreciate this. I also appreciate the kindness and good care Dr. Zulawinski provides. .....Barbara
Very pleasant experience at the Dental Office. Staff was friendly. Doctor answered any questions I had and provided recommendations for me. Temp was taken at the door, hands washed and swished mouth wash. Overall it was a safe experience
Love Arlington Dental and Dr. Z Everyone is great and love the way my invisilign is progressing!
They were polite, concerned and did an excellent job on the cleaning, exrays and follow up. Thanks
My 6 months dental cleaning was, as usual, a very pleasant experience. The office is certainly mindful of Covid 19 restrictions. Wearing a mask, washing my hands before hygienist began the cleaning process.....all very professional with extremely friendly employees.
Great group of people, professional service!
Super place. The technician was great with my 5 year old and they took care of me as well. They are also handling a decently large client load (I was one of at least 4 patients) while still taking the care and caution necessary to protect patients and employees alike during this pandemic. I felt very safe. No small feat for an office that deals entirely with people with wide open mouths!
I had another pleasant visit at Arlington Dental today. Dr Brian Zulawinski filled a cavity for me which they found at my last visit. So we caught it early and therefore was painless to have filled. The whole staff there are wonderful. Great dentis.
Had Dr. Lallas for years.I’m super happy with Dr. Brian. Always takes his time listening and answering my questions.He’s the best
I love Arlington Dental! Dr. Brian Zulawinski and entire staff are super-friendly, very patient and caring and genuinely nice people. Highly recommend!
Great Dentist and Hygienist. Helped solve my dental issues. Very nice support staff as well.
Im a long time patient of Arlington Dental and I would rate my appointment today five stars, as always. Renee is my new dental hygienist and she did a wonderful job. Doctor Brian took care of a couple issues and I walked out as happy as could be. Thank you all for a pleasurable visit, considering what is happening at this point in time. I believe you covered all CDC protocol. Great job!Rich K.
An extremely friendly and professional staff that ensures that your experience is a good one. Every time I have visited even when I’ve showed up early, I haven’t had to wait more than a couple of minutes. I highly recommend Arlington Dental.
Great first experience! Everyone was very nice and thorough and took their time to explain. I am nervous at the dentist and I felt well taken care of. Thank you!
There are very few places that I feel safe taking my kids these days, but our dental office is one of them! Always clean and now always masked! They make it easy to schedule my cleaning appointments in tandem with my kids and they LOVE going to see their hygienist!
Great experience. I had an emergency. I not only got an appointment, but I was called and told they were ahead of schedule and I could come in early!
I’ve been a patient at this practice for over twenty years first with Dr Lalass now Dr Z. The staff is very friendly and efficient. The cleanliness is impressive going so far as to open the tools in front of the patient. I highly recommend this practice and wish them continued success and for all to remain safe.
Arlington Dental- top to bottom have made it their mission to be safe, clean, and socially responsible in the midst of this pandemic. I felt very safe as a patient. As a health provider myself, I can see all the technology and processes in place to protect their patients and health workers from the virus. And of course, Dr. Zulawinski’s dental work is excellent.
Worst experience with a dentist that I ever had. Super expensive. I don’t recommend it
Made me feel very comfortable that they were doing everything they can to keep everyone safe and provide good service without delays.
Outstanding dentist and hygienist. They are very calm and accommodating to nervous patients. Their work is top notch and very affordable. I’ve been there 4 times so far, getting my long ignored oral health back on track, and I would give more stars if I could. I went from never going to the dentist because of anxiety to being excited to go, all because of the staff here.
Dr Skaria is an excellent dentist! Great vibes at this office!
Love this place! My daughter and I were new patients today and we couldnt be happier with the service provided. Everyone (Izis, Elena, reception, Dr. Z., etc.) was so nice and extremely down-to-earth; very personable. We were listened to, had thorough cleanings and were each met by Dr. Z for an evaluation.... professional/great bedside manner, which is hard to find sometimes. In addition, the front desk was very helpful with insurance, which made for an easy check out. We will definitely continue to come back!*Highly recommended!
Love Arlington Dental. The staff is personable, professional, kind and very knowledgeable. Highly recommend.
Felt I was very protected did a great job.
Went there for annual cleaning. This place billed my insurance incorrectly and took a long time to fix. Make sure to get a work order before leaving!
If I could give zero stars I would. I’ve been going to Arlington Dental Associates for 5+ years and have never received such terrible care as I did today. I realize this review is very contradictory to the many other reviews but I think it should be known this practice has gone downhill since the departure of Dr. Lallas. The staff is rude, unhelpful, and self involved. They barely look up from their computer screens to help you make your next appointment. The hygienist chastised me for going more then 6 months without coming in. This obviously was not by choice as there is a global pandemic happening. Truthfully you get the feeling the team is just money hungry, looking for anyway to have you pay more. Overall the staff is terrible and the practice really suffers because of it. I personally am never going back and I would never recommend them to a friend.
Very friendly staff and was extremely impressed how prepared and thorough they were with their covid precautions.
Very happy with the care my family receives at Arlington Dental Associates. Dr. Brian, Dr. Mark and the entire staff are clearly very passionate about what they do. Everyone is friendly and informative every step of the process. They are extremely patient, especially with my young children who need lots of patients to ease their nerves. Finally, I like that they are not constantly trying to upsell me on “extras” that aren’t necessary.
Staff very friendly. Office clean and Covid precautions taken.
I really like Dr. Brian. We come from Wi so that should say a lot. Not 100% with the hygienist. Everyone was on board with the Covid situation.
We’ve been going to Arlington Dental for years. Dental work is extremely important and we have never been disappointed. They are very professional, friendly, gentle and provide great dental work.
This was my first time back since the pandemic hit. I was impressed at how the office was run as far as protection measures against the spread of the virus...Im also impressed with the tools and technology Dr Zulawinski employs. Im happy to be a patient there.
The new patient on-boarding was made to be aseamless process. The front office was very helpful and their customer service was great!
I’ve been a patient here for the past 2 years. Dr. Z and his team are phenomenal, the office is top notch, pricing disclosed prior to procedures. I frequently recommend this office to family and coworkers for their dental needs.
Weve been patients here for years - the staff is always very pleasant, knowledgeable and willing to get us in for emergencies.
I’ve been a long time patient with Arlington Dental and have always received great dental treatment delivered by a wonderful group of professionals. Appointments are on time and the staff is very patient and friendly. Everyone at Arlington Dental truly cares about providing the best service possible. I highly recommend Arlington Dental to anyone in need of quality dental care.
The entire staff was very welcoming and professional. Going to the Dentist is not my favorite thing to do, Im actually terrified of going but they made my visit very pleasant.
Great experience. Very friendly staff. Proper protection against corona virus. I met the staff and all were very professional.
A truly warm and welcoming place. I always have gotten great care from Dr. Zulawinski. I trust this practice with all of my family members. Very competent and professional staff.
I’ve been going to Arlington Dental Associates for over 40 years! They have always been amazing! Professional in their practice yet they have always made me feel like family. I have NEVER had a bad experience and because of their patient centered philosophy and the gentle (yet thorough) workmanship of the dentists and hygienists, I have never been afraid to go to the dentist. I have seen many changes over the years and through it all they have stayed cutting edge in dentistry. Our grown children have looked for dentists closer to where they live and have not found any they like or trust as much as Mark and Brian. Our kids will schedule dental appointments for when they know they are in town. Highly recommend you check them out. You won’t be disappointed!
Pleasant reception and excellent service! Everyone was kind, knowledgeable and very Covid-conscious. Looking forward to my next visit.
Outstanding patient careOver and above Health Safey GuidlinesExtremely friendly staffAll Doctors and Support are the Best
The entire staff is fantastic, professional and welcoming. I appreciate the gentle and thorough cleaning because I am a wimp. The team at Arlington dental always do an outstanding job and beautiful work. Highly recommend
Absolutely satisfied! Arlington dental associates is all around amazing. I live in Bloomingdale and do not mind driving here because the kind of care you will receive is well worth it. The service is impeccable, the staff is so kind & welcoming & the Dentist makes me feel confident in choosing them & trusting them with my Invisalign treatment. Also, they have a very clean & updated office which is is huge plus. You won’t be disappointed if you go to them.
Very professional and friendly staff. I had a great experience at the office. Strongly recommended it!
Dr. Zulawinski and his staff are top notch! I was very impressed with the staff and the cleanliness of the office. My hygienist Izis did a great job cleaning my teeth. She was very thorough and gentle with me. Dr. Zulawinski has a great sense of humor and was very informative and attentive to my dental needs. If I Could give them more than 5 stars, I would!
I was visiting my brother in AH and unfortunately broke a crown. My brother suggested I call his dentist. I’m so glad I did. Dr Brian and his staff were so professional friendly and effective. They got me in right away and took care of my issue. I highly recommend Arlington Dental Assoc and Dr Brian.
I had such an amazing experience at this office, highly recommend Izis the hygienist.
Had 2 temporary fillings replaced with permanent ones. All went very well; no pain, no discomfort. Brain knew exactly what to do and how to do it.
The doctor was really great, he took his time explaining things to me. Really new his business. Very nice and efficient. You should go check him out, the Doctor and his staff are wonderful.
Arlington Dental – Great Office, Great Staff!Dr. Zulawinski was very gentle & treats you with a high level of care.I was expecting to get a crown and he was able to repair a broken veneer. Highly recommend them!
Great staff that makes you feel at ease and as comfortable as possible! Definitely would recommend!
Dr Zulawinski and his entire staff were absolutely amazing! I am terrified of the Dentist and let me just say from the beginning to the end of my appointment they made me feel so comfortable! He answered ALL my questions and didn’t make me feel bad for not seeing a dentist in quite a long time. I definitely recommend Arlington Dental to who has Dental phobias!
Wonderful experience from start to finish. Everyone was kind, helpful, and extremely professional. They are following covid best practices to keep everyone safe.
Ive been a client for a very long time.Just a wonderful place because the staff is great. They care about any concerns one may have. Also, very conservative regarding treatment. That is a rarity these days.
Dr. Brian, Izis, and Valya are AMAZING!!! My husband and I have gone for a couple years now and my daughter who is a toddler was great get first time then tonight had a little anxiety and within minutes they made her feel comfortable and calm and she was able to be seen. She was reassured they are here to help keep her teeth clean and educate her on brushing. We highly recommend Dr. Brian and associates. Thank you all! 😊
My long-delayed yearly check up at Arlington Dental Associates took place today. Health and safety standards were upheld and I felt very comfortable throughout the appointment.
Very courteous,explained different options available wrote recommending me to anotherDental clinic that does the work I need to have done. I would recommend Dr. Zulawinski. To anybody who needs.dental work done
Always the best of the best in every wayBetsy and Keith
The ideal dentist office, and an incredibly smooth and efficient operation. I recommend Arlington Dental Associates to anyone who asks.
I just had the most amazing Appointment for September 23, 2019at 11:30AM with Dr. Zulawinski and the Assistant Valentina, for the first time here in the U. S. A.I just had the most amazing dental visit! The service was excellent, the staff was friendly, patient and the dentist is incredibly talented, (my situation was rather complicated).Thank you guys and I really appreciate it.
Arlington Dental Associates is the best when it comes to dental care. They are gentle, genuinely care about their patients and are honest and reasonable when it comes to restorative dental care. My family is glad we switched dental care providers.
Have been a patient at Arlington Dental for many years. Wonderful service and they care about their patients! Have had the same hygienist for a long time so always know who and what to expect. Super-friendly!!!
Dr Z and his staff are the best. I went in with a painful problem that Dr Z figured out in less then a minute. He then suggested a very cost effective solution to my problem. I am very happy with the results!
Outstanding attention to detail, very polite staff and my teeth have never looked this great after a cleaning. The dentist was very kind, receptive, warm and didn’t try to push any unnecessary services. I would recommend this group to anyone.
This is the best dental associate i visited. Very quick and great service and without any pain. And also got a some return gift as i was visiting them for first time. And that was really great
The staff at Arlington dental was very friendly. The dental hygienist was very patient and took her time with my child, as this was her first visit: The dentist himself was extremely kind and friendly as well. My daughter loved getting a new tooth brush and a toy from the treasure chest. They are awesome.
Brian is amazing! Very thorough, professional, and gentle. My son was terrified of the dentist until we came here. Thank you Brian!
This was my first time at this office.Everyone is super nice and office is clean and bright.I saw Dr Lallos and he was very thorough.My husband found this office and highly recommended it.
Always excellent.
Brian Witkowski DDS, is a fabulous Dentist. I felt at ease and very comfortable during my examination and Im so glad Ive become a patient of Arlington Dental! Kudos to my Dental Hygienist who did a great job making my pearly whites fresh and clean, not to mention her winning personality! How many people can say theyre looking forward to their next visit to the dentist? I will because It was definitely a good experience!
Haven’t been to dentist in quite some time and they all did a great job! Thank you!
Dr. Lallas blends skill and knowledge with a calm, caring approach. The hygienists and office staff are friendly and efficient, as well. Their new office space is beautiful and easy to get to. I highly recommend this practice!
Friendly and professional staff provide great service! Been coming here for 30+ years and will continue to. Keep up the great work!
Arlington Dental is a great place to go. The staff is always courteous and professional. They always do a thorough exam and make further recommendations if necessary