Jennifer Pickle was so helpful today. She answered all my questions. She even helped me with personal issue. Highly recommend her!
The most friendly helpful staff ever! I couldnt be more happy with the service i received! I would definitely refer all my friends and family to do business with these wonder people. Thank you so much Amber for your wonder customers service and friendly smile even through the mask
Ebone was super nice! She’s really quick and super friendly. I’d recommend asking for her or any staff in this store. I will continue to do business here if they staff is always like this!
The Verizon store in Arkadelphia: The employees are awesome. I had an issue with my phone and the whole store worked tirelessly for days until the issue was corrected. The employee, Amber, was exceptional! Thank you so much!
Great experience at the Arkadelphia, AR location! Colby is amazing!
Representative was nice and helpful but they never have in stock what you want and have to order.
Amber is the best. She needs a raise and a company car.
Ebone was awesome! Very knowledgeable and super nice. Ask for her, she will help you so much!!
Worked with ebone. Very helpful and so nice, this store will always get my business. So sweet
I worked with colby whitaker. He was nice and the store had a really nice environment. Helpful staff
SHANTA AND AMBER ARE EXCELLENT AT WHAT THEY DO! I WILL NEVER GO TO ANOTHER LOCATION THAN HERE AND TO SEE THEM. YOU SHOULD TOO. THEY DONT OFFER 10 STARS OR I WOULD GIVE 10 STARS.
Work with ebone. 100 percent satisfaction. Great promos and customer service
I havent always been a Verizon fan, for their customer service but I can say with the serve I received from Jennifer Pickles in this Arkadelphia, AR store was excellent to say the least. She helped me add my mother to my account and get new phones for both of us and she was patient. It was definitely difficult because my mother was coming from another carrier and different phone, originally remember her pin and I wanted all my texts from transferred over which literally took hours. If you stop by there, she is the person to see, hands down.
Amber was very professional and stayed patient through a very difficult process. Go see her for all of your Verizon needs.
Awesome customer service, very nice people! Ask for Amber she is the bomb!!!!!!! I would rate my service a 10 out of 10. Everyone goes out of their way to help accomplish my needs.
Fantastic! This lady knows what shes doing amd needs a promotion very pleasant ebony
Worked with ebone. Everyone was nice. Felt like family.
Beautiful lady named ebone helped me and she was great. Very friendly
Worked with ebone, it was outstanding ...AS ALWAYS. We love it
I worked with Izzy. She was very nice and respectful
Get into this store and meet Jennifer P.!!! She answered ALL of our questions and was exceedingly helpful in changing our plan to reflect our current needs. She helped us set up auto billing so that we could receive a discount. Everything happened as she said it would happen...which has come to be a little bit unusual (unfortunately) with regard to customer service. She even followed up with us on two occasions to make sure everything was going well. She was patient and never made me feel like I was asking a silly question or asking too much of her. She is an OUTSTANDING employee, Verizon! You need to KEEP HER on your team. We send two very enthusiastic thumbs up!
I want to thank Colby so much for helping me switch to Verizon. He called AT&T and got my account information for me. He was very patient and well spoken. He broke down every aspect of my bill and made me fell very comfortable about making the big change. Please go see Colby at the Verizon cellular sales in Arkadelphia, he’s great.
Highly recommend! The whole staff helped us out and made sure we left happy. Jennifer Pickle was especially wonderful. We were very happy.
I cant thank Halle enough with helping my husband and I get our phones replaced and keeping us within our budget! She was very knowledgeable and made our experience go by swiftly. :) Thanks again Halle!
Ask for Glen...Glen and the rest of the Arkadelphia Verizon team are the best! Glenn was helpful, informative, and SO kind.I visited the Arkadelphia location after making the mistake of going to the Hot Springs location and realizing how rude their staff was. I will never make this mistake again as I and the rest of my family will continue to use the Arkadelphia location as our Verizon home.
Work with ebone, and she was awesome!
This location is always helpful and ready to Answer any questions I have I finally broke down and had to get a new phone and everyone. Was very helpful with helping me set it up amd picking out my accessories I was VERY sceptical but they made it easy for me i will always recommend these guys to any Verizon customer
Halle and Allysa are awesome! We don’t usually like to go to the Verizon stores but they definitely made the change worth it! I 110% HIGHLY recommend them!
I had a great experience there today. Halle was extremely helpful and answered every question I had. She was amazing! Thanks for all the help Halle! Keep up the good work!
My wife and i had a great experience switching from AT&T halle was very helpful and answered any questions that we had saving us about $75 mo/ with new phones
The people here are always so amazing! It seems we never go to the cell phone store when everything is good, so its important that the employees know all the answers that we cant find online. Gracie has been wonderful to us so many times! She is super friendly and extremely knowledgeable. Cant recommend them enough.
Our customer service rep was AMAZING! We are so grateful for how straight forward and honest she was! We have been scared to do this because we didnt want to think we were going to be paying one thing then actually paying another but she was upfront about everything! Two thumbs up!!
It was a very nice place to go get my phone. Wasnt rush he took his time and made sure everything was what I needed.
Just left the store after waiting an extremely long time for service. Evidently the customer at the counter sharing pics of a female acquaintance with the two employees on duty was more important than a 15 yr Verizon customer. Poor customer service is why we left AT&T for Verizon years ago.
Colbe was wonderful, patient and happy to take time to explain everything for us. We will definitely be back to see him.
I came in to get set up with a phone. Seth and the team here were beyond helpful!! I got all set up with a phone number and new phone. Answered all of my questions and made this a very amazing experience!! Thank you so much!!!
We added a JetPack to our plan, because the representative stated we would be having 30 GB of high speed internet then a slower unlimited speed after. It turns out the JetPack only came with 15GB, and a more expensive price than listed. They will say anything to get you to spend more money.
Good
We came in with phones so busted it was actually embarrassing, but Halle was so patient and helped us above and beyond to help us find our perfect phones at an awesome price!
We had the best experience here, the staff is so helpful and made getting new phones a breeze. Halle was the best!
Very good customer service.
My phone keeps dropping calls! It hasnt worked since I payed my first phone bill, not to mention my bill keeps going up and that was one of the reasons I switched from T-Mobile! Last month it was fees lets see what this month brings if I dont switch back to straight talk or at&t! !!!!
The staff at this location is really awesome! They always go above and beyond to help us. My whole family has Verizon Phones and we always get outstanding assistance with any issue we may have!
Courtney and Halle took care of my phone needs and both were nice, friendly and professional! Thanks to them I have a great phone and a smile on my face!
Mrs. Piggy is by far the best representative in the world. She has assisted me greatly. If anyone need anything please come and see her. Really the entire crew is great. Thanks so much for helping me.
I’ve been in a couple times recently getting new phones for husband and I and also getting apple watches. EVERYONE is so nice and helpful. They even sang happy birthday to my husband when we were in there getting his new phone ☺️ Definitely above and beyond service
Rod, Ebony, Colby, and Shanta gave us a fun great experience at the store today. They were very helpful and made our phone buying experience very great
All of my contacts randomly disappeared from my phone, and as we all know those are very important. They were able to work the problem out, not only got all my contacts back but gave me a back up location so that I could have them all saved if it ever happened again... Awesome staff and a lifesaver to say the least!!! Very thankful!!!
I purchased an 11 from here and the rep made sure that she transferred everything for me and helped me set up my icloud ect. One thing i would say is that I reccomend this location over all verizon retailers for the great customer service that is provided here.
The sales staff were very courteous and helpful. They were concerned about our satisfaction. We have been doing business with them now for several years and we will not go anywhere else. I refer my friends and family to them. Thank you Ms. Whitney for your help and kindness.
Ebone was really helpful and patient. Very smart and really.nice. Verizon needs more reps like her. She made my day and made me.feel cared about. Its the small things that matter and she made me feel important
Halle was great helping me get my oms bill situated and lowered we will definitely be back to shop with her when we get new phones
Rod, Ebone, Colby, and Shanta were extremely helpful and fun!!! I bought my daughter a phone and she couldnt be happier. I will definitely continue to shop here!! great staff!!
The Arkadelphia, AR store personnel were extremely friendly and helpful. We always use this location because of our previous good experiences.They have always been great to deal with.
They had me paying other people bills that i shouldnt have been paying on so thats why I gave them a low rate. Do better you get higher rating
Colby was very amazing helped me get my new phone :)
Colby was awesome. Got new devices for me and my wife and helped us save over a hundred dollars a month from what we were paying with Sprint.
Really good service and knowledgeable and veey friendly...definitly recommend this place
Halle is the best! If you go to the Arkadelphia store ask for her!
Mrs. Jennifer was incredibly sweet to me today! She had a lot of patience and she realized that recovering my pictures was important to me. She not only helped me fix my phone but she recovered my pictures! Arkadelphias Verizon Store is the best!
Ebone was by far the best rep I have ever worked with!! She went above ans beyond ans has a great personality
Very good service. The staff were very friendly and spent time with us helping answer our questions. Gracie Alonso waited on us. She was very knowledgeable of the product.
Had a spectacular time at this location yesterday, good conversation and great atmosphere. Started up with a new line and was set up by amazing reps, I got an Asus phone and all of my information was transferred with no issues and everything was explained thoroughly and in good time because I was in a hurry. Thank you for the amazing service would definitely recommend this location to everyone !
Awesome customer service. We were helped immediately, all questions were answered in detail. The employees are very patient with customers and they do a very good job of making sure everything is exactly what you expect. Highly recommended.
I was so impressed with the courteous and professional service I received from Jennifer. She wasnt even working when I called her for help with my phone. I dont know whos in charge at the store but I say you should count yourself lucky to have such a terrific employee. Thanks Jennifer for going above and beyond to help me..
Id like to thank Colby for being patient with while figuring out why my phone wasnt working. He got the problem take care of and I thank him so much. My phone is my business
Great staff super helpful. We were switching from at&t to Verizon and there were a few complications on our end but Ebone was super helpful and corrected the problems even came in on her days off to get it done and always stayed in contact. She went above and beyond. Best experience weve had!!
I loved this place because of the fast and friendly service. The ladies that waited on me were very knowledgeable and helped me make educated decisions concerning my new phone.
This store was very informative! Ebone was very patient and efficiently and friendly. I will be back
Was extremely helpful and informative. Please give this lady a well deserved raise. Kiesha is now my favorite person on the planet
The ladies helping me were very patient and got me into a new tablet. I love it. Great location.
Great no problems. If it wasnt for Gracie, I would be in trouble. Give her a raise. Excellent service every time I come in here.
Best retailer for Verizon, please go see Janessa she is great! All the workers there are also really nice
I had a wonderful experience, ebone was very helpful and very consistent. Ive been hesitant but decided to give it a try. Im satisfied.
My experience is great when I come into this location. They are very nice, friendly, and obviously knowledgeable!!! They make me feel comfortable asking any questions.
Super friendly staff! Knowledgeable about promotions and services. Thanks Jennifer, Rod and staff!
Had excellent service. Rep sat me down, gave me options, and transferred everything from my old phone to my new phone. She made sure that I knew how to use the device before I left the store.
Gracie and Javon were very helpful and friendly. I would take my business there any time I need help with our phones. Thank you both for being so kind and very helpful to my wife and me
Great knowledge. Great service. Javon Harris spent a lot of time helping me with several problems I had. Thanks javon
Ebone was awesome! she was very kind and let me know everything I needed to know plus more! walked away with a nice tablet too! I love Verizon.
Would not go anywhere else but the arkadelphia Verizon location! Staff is very explanatory and the atmosphere is brilliant!
Keisha was a great help and had great customers service was friendly and I will be continue doing my business here.
Could not have asked for better service, very pleased!
Excellent serviceNo waitingTimeFriendly sales repsHave used 3 other area stores. This one is the best by far. I plan to return.
Halle has been a blessing to me I call the store all the time and shes helped me today I actually got to visit with her and she got me situated I really really appreciate her help and patience
MIRANDA provided superior customer service. She went above and beyond to help take care of our needs along with her coworker, Javon. I would highly recommend either of them to anyone needing help from Verizon!
Kiesha was outstanding. She transfered all of my stuff and helped me with my account! I would definitely recommend this location. Thanks again! Will come back for service :)
What an excellent experience I had with Keisha the girl Is knowledgeable with her job beyond belief. She helped me get my phone back in tact with all the information! Thank you!
They were all very helpful with what I needed and also what I wanted and did there best to accommodate me everything was fast and easy thank you
Awesome service!! Switched from att and had a smooth switch from s7 to a Moto z2 force. I am so grateful for the good service and getting everything situated for me. Recommend this store!
Great people to work with 😊
Ebony wad a very good helper. Extremely helpful, a nice attitude snf extremely helpful. She was wotking off the clock and was still so cheerful!!!
Experience was awesome.everyone was very helpful as always. I would recommend this store location to anyone... Thanks guys yall are amazing.
Service was excellent. Could not have been better. Looking forward to using my new Motorola phone.
She was very sweet, and was able to set my phone up in a matter of minutes. You don’t find good authentic customer service like this anymore!
The staff was extremely knowledgeable, friendly miss kiesha came in on her day off to make sure that I was taken care of!! She provided exemplary service! Definitely reccomend this location!
Small Business Manager Jennifer Pickle is one of the most helpful and knowledgeable people I have ever used for phone services. Highly Recommend.
Halle was very helpful at getting our new phones set up she was quick and made sure our phones were set up exactly the same
I have been very personally helped every time my family has come to this corporate entity; as well, the people are quite efficient & helpful.!!.
Great new management. Sales rep took their time with me and made the time well worth it