I brought in a 2004 f150 because it was hard to start. They kept it three weeks. I went down to check on it and they couldnt fix it and suggested that I get rid of it. The pickup has low mileage and runs great except that its hard to start I was still charged some money. I took it to another place and they fixed it in one day. I HIGHLY RECOMMEND NOT TO GO THERE.

Had six things wrong with my Jeep. They fixed three of them but didn’t do the other three at all. Bizarre considering they get paid to fix things and more they fix the more they get paid. I wasn’t charged for the things they didn’t do but i obviously wanted to have those repairs done as well. Was looking for my own car wizard for my out of warranty cars but the search goes on.

If youre visiting, this is a place you can trust, great communication. Shop Location is great, just a walk away from almost anything anyone would want while waiting on your vehicle. Only a 3 mile straight shot walk to I-35.

The most incompetent shop in the area. Had my truck for 6 days and still ordering the wrong parts! It’s a 2017 you can easily call the dealership for the right one they only make 1 for the Denali diesel…. Good luck to you guys thanks for costing me more with rental car and still not finishing the job! Super professional….

They was super busy but they got me in as quickly as they could. Nice waiting area. Nice helpful guys. Id take my car back

The front staff provided timely service and the mechanics were knowledgeable and super helpful Derek was the head on my job. An overall great experience.

Tom my vehicle in and had it serviced and the A/C serviced. Theyre a bit short handed but took care of me and even replaced a radiator cap and didnt charge me. Great bunch working there.......

Matt is a man of his word and his guys do great work! I highly recommend this shop!

First time to use this business. People working there were very nice. Had to leave my car there for 4 or 5 hours. They brought me home and came back when my car was ready. The girl working the front desk was really great.

Came in 2 days ago needing something specific. They took care of it and had me on my way back home to Texas the next day. Couldnt be happier. Learned a good bit too.

These folks are always professional and do an amazing job. Will not take my vehicles anywhere else. Great value. 2 thumbs-up.

This was my first time to use Oneway. They provide a ride so you dont gave to wait. Service was complete as scheduled. Estimate was provided before the service & nothing was added on. The service was a reasonable charge.

Hands down the best best service Ive ever received. Not only do they get the job done in a timely manner, their communication is amazing and the ladies up front are always so kind and readily willing to get answers to any questions I have.

Check engine light came on in my car and I panicked! Thankfully they got my car right in and knew right away what needed to be done. They explained the issue and got parts ordered! I was worried about not having a vehicle and they had it fixed in no time! Very friendly employees! Will definitely be referring them to family and friends! My new go to mechanic!!

I had a transmission replaced from here. It works amazing. The customer service is amazing! The beautiful young lady at the front desk had a smile that made spending the $2700 not hurt so bad. It only took them two days to install it. They stand behind their work with a three-year unlimited mile warranty. I’m literally going to get all of my future car repairs done with OneWay.

Took my truck in to get aligned. They wouldnt alight it. Said it needed upper and lower ball joints and a list of other things done to it before they could align it. Was going to cost me over $2800 to get an alignment and my tires balanced. Took it down the road for a second option, they told me my ball joints were fine. They couldnt see any parts than needed replaced. They got me aligned and tires balanced and back on the road within the hour. Will not EVER be using One Way Automotive.

Used twice so far. Took my truck in for some work and got excellent service and results. Week later took wife’s SUV in to have t breaks checked before a trip. They called me later to say breaks looked great and no charge. Honest and reliable. I WILL CONTINUE TO USE.

I thought that it was a little bit high but good quality work.I would recommend oneway automotive.

My son was driving home from college when his battery light went on. Autozone said his alternator was failing so I sent him to one way the closest automotive shop in town. The problem ended up being his key fob. These people are honest and professional.

It’s always a great experience when I take my vehicleOneway automotive.

I have been going to One Way ever since a previous bad experience with another auto shop. Oneway is a great place to take your car. They dont do anything without your consent and have great prices. The added warranty cant be beat either. I take all my vehicles there now and have been going there for almost 5 years now. I will continue to choose them as the only auto shop I will go to now

Brought. vehicle in on two occasions. Technicians and staff performed tasks being a professional and timely manner and reasonable cost, no complaints. Highly recommend them for your Automotive needs

Great work on repairs. Did take 3 work days and plus a weekend to get alignment and brake pads, roarters and break system flushed . Friendly to the point communication and the fact that they called with estimate b4 doing anything.. I ended up getting the alignment for free and my total bill was 529. O0.

I appreciate this place so much. The staff is amazing. Pretty much everyone there has served and/or sacrificed for their (our) country. Plus they have proven to me that they dont bat an eye at lending a helping hand. I am extremely grateful that they were right there when I had a blowout, since my spare wasnt mounted. Thank you guys for your help, and your service. Also, the woman at the front desk is genuinely friendly and helpful. That was extremely refreshing and most needed on that day.

Extremely good work, very friendly and helpful, work was completed at a fair price

They were so professional and compassionate to our situation. They took the time and made the effort to give us excellent service and make a very stressful situation so much better. Cannot recommend highly enough!

Excellent service. Work done in a timely fashion . Priced about 15% lower then dealer. Will definitely return when more work is needed

Very friendly, helpful, not overly expensive just enough to know theyre gonna do a quality job on your veicle!

Key communication and quick!! Friendly, professional, knowledgeable, fast….overall great job!

The transmission in our car went out on a Sunday. Called OneWay first thing on Monday morning and they told us to have the car towed there and they would look at it and get back to us. We didnt hear anything from them that day. When we called to check on it the next day, we were told they werent able to get to it and it would be the day after. We didnt receive a diagnosis/estimate until Thursday of that week. Agreed to the repairs and cost and were told the car would be ready early the next week. Tuesday comes and weve heard nothing from OneWay. Called again to check and we were told the end of the week. Called back on Friday and AGAIN we were told they werent able to get to it until early the next week. This cycle continued for the next 2 weeks. It was always one excuse after the other. We kept getting promised it would be just a couple more days. It has now been 3 weeks that our car has been at OneWay and they still havent finished the repairs. They GUARANTEED it would be ready on Tuesday by 6 and we got a call at 3 that it would not in fact be ready. The communication that so many have bragged about in these reviews has been nonexistent in our case. We have been the ones to call for updates and have only been given the runaround. If they had just been upfront about their scheduling being backed up and how long it actually would take, we could have made an educated decision about what to do and where to take our car. Having the transmission go out in our only car was bad enough. Repairs totaling $3000+ was bad enough. But having to deal with a business that cant be honest and upfront with their customers has been the worst part of the whole situation. I will never recommend OneWay automotive and we will definitely not be back.

Jason was extremely helpful and professional. We were traveling from Texas when the bearings went bad on our van. They had us back on the road in less than two hours! That included acquiring the necessary parts. Its a shame these guys arent in my hometown or they would get all my automotive repair business. Life savers! Honest and upfront. They really could have taken advantage of us, but came to our rescue instead. Highly recommend...

It’s very convenient for anyone who works downtown. I just drop my car off, walk to work and walk back on my lunch hour to pick it up.

Great people. Been here a few times. They do their best to have your vehicle done in a timely manner and I’ve never once had any complaints about them. Keep up the good work!!

Jonte and the rest of the staff were so nice and friendly. They answered all of my questions, ket me informed, and the service staff did a great job with my repairs and oil change.

Called about getting a sensor relearn done on my truck. They weren’t sure if they could or not so told me to stop by. Once I arrived, the technician was in my truck within minutes. The relearn was possible and only took a minute so he went ahead and did it and sent me on my way. Very happy and impressed! Will be back if I need any service!

The were very easy to work with and I feel I was treated great

Guys...One Way coworkers were the best! Each person was so excited to be there, they were super friendly, quick, and went the extra mile! I will go back! Try them out...you will not be sorry!

The staff was wonderful and worked hard to resolve all issues.

It was good I have no complaints thanks for job well done

Took my car in for a 4-wheel alignment. They did something to my control arm to make it loose, then proceeded to blame it on the back axle. Anytime i pressed on the brakes it dove to the left, making me swerve into the other lane every time. I took it to the ford house to see what happened, and they told me i dont even have a back axle. The old man with all these years of experience sent me in a death trap with my 3 year old, and then refused to help other than a refund, which really didnt help seeing as i had to have my entire control arm replaced.

Oneway Automotive was fantastic! The customer service was outstanding. My wheel alignment was done and I was on my way within a reasonable time. I will use them again.

One Way Automotive does nothing but fleece you. Thats a fact

This is my family’s go-to auto repair facility. I always get prompt, courteous, professional service delivered above expectations. It’s rare to find this level of professionalism and value. Peace of mind isn’t cheap but is definitely worth it. Cannot recommend One Way highly enough.

Just showed up and they got me in and out very quickly. Excellent price and quality service. I wont hesitate to use them again!

They provided excellent timely service in my time of need, wish they could open a shop in the Tulsa area

Staff was knowledgeable and friendly. They not only diagnosed my original request and fixed the issue but also enlightened me of some other serious issues. They even went beyond to go get the part to fix the main problem with my oil leak and rushed out to get it and repair it within 30 minutes before closing, Highly recommend their service.

Traveling when engine light came on and was able to get us in right away. Dx engine light on with spark plugs but didnt mention or try to recommend that the cover rotor and wires should also be replaced... Needless to say new sparkplugs lasted 2hrs max and when reaching out to them for their 36000 or 3yr warranty on their stuff get NO reply... Ended up replacing all plugs as some burned out....and all that should have been recommended initially... Great for getting in and out but not when it comes when to giving the whole scope of what could been the cause of the spark plugs burning out.. That a real mechanic would have done and gave us the option to turn it down which we wouldnt of.... Cost us over 1k when all said and done.

My experience was hassle free with Owner Matt has a great personality and great customer service and integrity is outstanding. Highly recommended the business.

Took my car in to be fixed, I had a O2 sensor that needed replaced and I had a bad gas smell in my car. They called me back with their estimate and diagnosis and said it would $687, I told them to go ahead and fix it. Within 2 weeks I had the same gas smell in my car, when I took it back they checked it and the called me back and said more codes had popped up and it would be $1900 to fix. They didn’t fix the 1of the 2 original issues I had and when I took it back they wanted more money and give me more issues. Just frustrated that it didn’t get fixed like I originally wanted.

Oneway has been my only mechanics for over a year. Every time I am more than happy with their work, they have great communication always keep me informed and give you a ride home or pick up. I always recommend one-way if you want it done right with mechanics that go the extra mile in customer service I strongly recommend one-way😁😁😁

This veteran and family run business is absolutely great. Took my car in for an oil change and they let me know what I need to get fixed. Its already running so much better. Everyone was kind and friendly and t was a good experience. Thank you guys!

The service was excellent and the people was helpful and polite 👍

UPDATED: 2nd review:I would like to say another job well done! I had another issue with my truck so I took it back to oneway. they found the problem, fixed it and the next day i got some sad news; had to do some traveling -with my mind on the news, I totally forgot I had work done until I got home safe with no issues with my truck. thank you oneway God bless you and your techs.1st review:Very friendly!! Very detailed and honest quote. We mostly appreciated the way they handled the details of the quote. They made sure we knew what was high-priority and what could wait. We dropped it off on Wednesday and picked it up on Friday. They had the catalytic converter changed out, new alternator, some leaky lines and gaskets replaced. Absolutely impressed and satisfied with the staff, we even were consulted by the tech. Really felt comfortable there and we will definitely be customers for life..

Originally had a complaint but was remedied in a timely matter. Very professional and courteous service

I called due to needing maintenance on my brakes. They offered to do a free check on my brakes and over my car in general. They provided me a free estimate for the repairs and no pressure to have my car repaired there. The ladies at the counter were very friendly and professional!! They did an awesome job on my car and I am highly satisfied!! Will definitely go back!!

Great fast service. Excellent staff

Only place I go for my oil changes. Always friendly and very professional.

The technicians were fantastic, in their knowledge, their speed and their abilities. They were able to diagnose all of the problems readily, and provided me with a detailed estimate. In addition to all of this, the entire staff was extremely friendly and made me feel like I was a local customer instead of from out of state, just passing through. A completely enjoyable experience.

Jacked me around for three days then decided to not work on my car because its too rare and high performance and they were afraid they would mess it up. It was just an exhaust upgrade. Which means if you take a regular car there then they are not afraid to mess it up. Think about that.

They have found and fixed two problems with my car when dealers could not. Friendly and fair priced. Glad to have found a good repair shop.

I have got a lot of work done on my Z from these guys and they do a great job every time. Quick and courteous I highly recommend them.

Very good. Car drives like it supposed to. Ty

The service was timely, the prices were very reasonable, and the work bays and lobby were very clean and orderly. My service was followed up on personally buy the owner. Ill be returning and high recommend this business for your vehicle needs.

They ran a free test on my grandmothers car and found out what was wrong.

Nice people and fast service.

Excellent customer service, fair prices, and job well done. My car took much longer than expected to fix and the estimate I was given was kept, no extra charges for the extra time it took to fix my car. Thanks Oneway Great job!!!

Great experience, knowledgeable, looking out for customers best interest.

Was able to get my car in, was told what was wrong, and they got right on it and very quick turnaround. Due to faulty part, had to return, and again quick service, and they kept me informed the whole time. So I didn’t feel just like a customer, I felt like a person. Reasonable prices and good service, I will definitely use them again if needed. Keep up the good work One Way... y’all are awesome!!

My sister had them fix her 2008 ford edge AC it was cold but not blowing hard.Charged her for replacing engine cooling fan said it was bad. I have my doubts. Then charged her 65 for cleaning cab filter and didnt clean it. Total bill was over 800 dollars and it still didnt blow hard. I replace the cab filter they didnt clean for 20 dollars and it blows hard like new.Went and talked to them they gave my sister 65 dollars back for not cleaning cab filter and insist that the engine cooling fan was bad and needed replaced.Still have my doubts. Pretty sure if the tech would have just cleaned the cab filter it would have blown harder. Be warned inspect there work if you go here. On the plus side the new engine cooling fan has a 3 year or 36000 mile warranty. Wish all better luck.

We originally came to One Way Automotive for verify the necessity of some repairs we were told our vehicle needed. They not only confirmed the repairs but found something more crucial that needed to be taken care of with the car. We were aware of this issue but previous repair shops did not want to guarantee that it could be resolved. Only Matt at One Way was willing to give us that guarantee and assurance so we scheduled the transmission flush with them. They did an amazing job! They took their time, and gave every attention to detail to make sure our car was functioning properly. What a relief and what a wonderful experience! They even followed up with us a couple of days later to ensure that everything was alright. Now that is A++ service! A big thank you to the entire team at One Way Automotive for the care and consideration you give to your customers. Your honesty, integrity, and willingness to go the extra mile makes you stand out above all the rest. You really do care about the residents of Ardmore and it shows in your excellent service. An abundance of gratefulness and thanksgiving to the team. We will be seeing you for all of our future car care needs.Sincerely,C & D Taylor

Friendly staff and great customer service. Very quick service.

Very friendly and honest. Will be back

Great guys, did a great job. These people are awesome.

Very good & efficient business.

Great bunch to have your vehicle checked out. Had a problem with the AC that several others couldnt figure out, it had been a problem for years. With one look they knew exactly what the problem was. Its all about knowledge and experience and apparently these guys have it.

Quick work. Ordered my tires for me and notified me the second they were delivered. I love their inspection they do when they do oil changes. Hardly anyone still cares enough to do that any more.

Their work is the best around. Thank you.

Excellent service

Very professional and friendly. Replaced the leaky water pump as requested as well the serpentine belt and flushed the radiator. didn’t try to charge me for anything that didnt need fixing. Will go back next time I need help.

1st class experience! Got in same day, got diagnosis of bad parts for AC, friendly and honest. Seemed genuinely concerned about me and my vehicle.

I had brake work done before leaving Kansas. As I was driving down the interstate something just didnt seem right. Got progressively worse. Pulled off the highway in Ardmore and began calling around. One way worked me in as the first appointment the next morning fixed my problem and got me back on the road with the least amount of delay possible. I have been down to southern Texas and back and have not had any issues since they fixed my problem. hats off to the crew from the young lady I spoke to about my initial problem to the friendly greeting the next morning to the fast speedy service and great work done by the technicians.

Really good customer service. That by far was the best.

Great service only place I take my truck to get anything done to it

Only place in town that could get the job done the same day will definitely use them again

We were out of state on vacation when our Tahoe broke down. I called several local mechanic shops who stated they could not get us in for a week or more. When I called Oneway, they said no problem have it towed to us so we can look it over. They had us up and running by the following day! The price for the fix was cheaper than we expected. They gave us a warranty on the part they replaced and a warranty guaranteeing their work! Their communication was great as well, they called and sent text messages several times to let us know how everything was going. I WOULD HIGHLY RECCOMEND THIS BUSINESS!

I will use this company from now. On. I needed a fan belt.. it cost $53.. toyata place was going to charge $110 just to look under the hood .. the people are friendly and knowledgeable..clean..

Super clean, serious technical services, very rare

Came for an alignment. They were very friendly and a great price! Thank you bunches!

We took our Lexus here to have an axle put on and they did an outstanding job. It was super quick too. I booked my car to go in the day before and it was ready by noon the next day. Friendly staff as well. I would give them 10+ stars if I could. Found where I want to take my car when issues surface. Thanks Oneway Automotive!!!

Were on a multi-day road trip, and our engine light came on. I saw the reviews for OneWay, gave them a call, and they said theyre booked through the morning, but they could have a tech come out and scan the code. Scanned it, said its really minor, and explained in detail what the code meant. No pressure to get anything fixed, just simple honest communication. If we werent just passing through, wed probably go to OneWay for everything!

Good place to work with. Very prompt, courteous service, professionally done. Understood I was traveling thru and on a tight budget. They serviced my vehicle quickly and didnt pressure or try to up-sell me anything I didnt need. Overall I am very pleased with them..

I’ve used these guys twice now. They’re honest, stay in touch with you and extremely flexible in helping their customers. I’ve always hated dealing with mechanics because I never felt like I was being told the truth. Not with these guys. They’re the only place I will take my vehicle to for repair work.

My engine light came on & was running rough & was on my way to okc I called ahead & they got me right in, also gave me a name of a great restaurant. 10 star pizza, great atmosphere & good food. They had me all fixed up & on the road again in a few hours, very nice & honest people, if I am ever that way again & need some help they are the ones!

I was extremely happy with a recent repair to my Ford F-350 truck. Matthew, the owner, took all the time I needed to understand the problem. The text messages I received when my truck was assigned to a mechanic and when the job was completed, along with a phone call, was a pleasant surprise and beyond my expectations and experience with other repair shops. My first experience with Matthew and Oneway was with an oil change as a result of a flyer I had received in the mail. I have gained a lot of confidence in their services and will certainly use Oneway Automotive for my future automotive repair needs. Thanks Matt for a job well done and exceeding my expectations.

These guys are outstanding. They honored the coupon and didnt try to sell me on stuff I didnt need. Highly recommend

Honest work very good customer service

I had to take my car in a few days before Christmas. Oneway Automotive was able to have it ready by 5pm on the 5th day. I am very fortunate and thankful Oneway automotive did everything they could to get my car back in a timely manner over the holidays.They are very professional and I would recommend them to anyone and will continue to use them in the future.

I will never go here again for any reason.

An honest shop. Excellent mechanics. Highest recommendation.

Traveling ran into some car issues and these guys were willing to put in the work to have it done same day! Great customer service, great mechanics, great experience overall. The owner even personally contacted me a few days after to make sure everything was running smoothly! Great place, I highly recommend!!