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5 Star Transmission and Automotive
21749 CA-18, Apple Valley, CA 92307, United States
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5 Star Transmission and Automotive

Comments
Em
Review №1

My husband and I came to the shop they took us right away, no wait. Customer service was excellent! Definitely will be coming back in the future.

Ch
Review №2

I would recommend five star transmission to anyone they fix my van and a timely manner on schedule thanks five-star keep up the good work

Jo
Review №3

5 star is a great transmission and mechanic shop i got my brake rotors replaced and fuel filter here for a really good price real honest my go to mechanic in the high desert fosho

ty
Review №4

I took my car here yesterday and they checked it for no charge and explained everything to me that was going to need repaired. Mario told me to bring my car back this morning and one of his employees gave me a ride home which wasn’t their responsibility at all and he was very nice as well. The car was done by 4 pm today and I couldn’t be more happier with my experience. If you need any repairs don’t hesitate to take your car here everyone is friendly, pleasant and courteous 😊😊😊

Ri
Review №5

We have been very happy with the service and the honest pricing we have received. We have 4 vehicles that are serviced by 5 Star.

Kr
Review №6

Knowledgeable when it comes down the transmissions

Li
Review №7

Its not called 5 Star for nothing! Albert Mario and everyone was so helpful.I found out my transmission oil cooler line was leaking. I called around and the average quote was $300-$400 to fix. I came in 5 STAR and they found it was just the quick connector on the coolant line that was damaged and parts and labour would be $130.Upon installing it they found that the connector was broken because the radiator fan had been chipped and damaged the radiator coolant line thread meaning the whole radiator and fan needed replacement. They even showed me so I could better understand what was going on and everything they diagnosed was legit. The new estimate was $400.Considering other places were going to charge me that much just for the line and here I got a new radiator, line, AND fan, it was a great price. They got parts and fixed it all in the same day.You can tell these guys actually care about their work and do all they can to help you while giving an honest opinion. Theres definitely a lot of integrity with these guys. Will only be taking my car here for any type of service. Much respect and thanks again!

Ja
Review №8

These guys @ 5-Star have worked on a few of my vehicles and have done a great job. Most importantly they stand behind their work!. I had to go out of town on a trip and there was a part that needed to be replaced and ordered, they got me on the road for now and saved my trip. Then Covid happened, after months of not being able to get back there, they still replaced this part at no charge!!! These guys are professional and honest PERIOD!!

Ju
Review №9

This place is amazing they make you feel special thanks for being honest with me I will bring all my cars here thank you Mario and Albert good business

Kr
Review №10

We brought our car in with a cracked radiator. They were able to get the part we needed and install it in one afternoon so we were able to get back on the road. Their service was very efficient and of high quality. The people who work in the shop were extremely friendly and helpful. I would highly recommend bribing your car here. They know what they are doing and it’s affordable

Gl
Review №11

Mario, is very professional and dedicated to giving the best diagnostic evaluation for any auto need. He is thorough in his evaluation and recommending any parts for replacement. We appreciate his expertise, knowledge and friendly manner. We highly recommend this business!

D
Review №12

I haven’t used their service but I called for an estimate on my Mercedes. I appreciate the rep that I spoke to. Thank you for your honesty.

Ca
Review №13

I can express how amazing these technicians are. Very professional and will give you quality service. I have had my transmission and suspension done here and havent had any issues since.They know what theyre doing and are happy to explain to you in detail about the work theyll be doing on your car. They really do put the customer first and make sure you are taken care of.

Da
Review №14

5 Star did an amazing job fixing my radiator on my 1997 Toyota 4Runner. Friendly staff, professional work, and fast timing. Price was most reasonable in the area.

Co
Review №15

Took my 2003 silverado rear end was all jacked up they came and towed my truck from my house to the shop regeared it came out good highly recommended

Le
Review №16

Fast. Reliable service. Transmission on truck works great

Ap
Review №17

Love this place I will definitely come back again. They make you feel like youre at home. And the people that work there absolutely awesome

Ci
Review №18

So a few months ago I had some engine work done where my air conditioner had to be evacuated. I recently took my car to a shop in Hesperia to service/recharge air conditioner. I was told my compressor was locked up and would need to be replaced. (This was confusing and upsetting becuse my air was working fine before the engine work) I then went to 5 star and told them the situation. Albert hooked up my car and checked everything. My air works great! It didnt need a compressor at all!! I am so happy!!! 😊😊 Thank you for your help and your honesty. You saved me hundreds $$$ I highly recommend them. I will be back 😊

ab
Review №19

Nice doing business with them great service, work with your schedule, they get the job done fast and good on price I will recommend this shop to anyone 💪💪💪

Er
Review №20

We have always received great automotive care at great prices. An honest auto shop is a treasure.

Mi
Review №21

Im new to the area, and was thrilled to find a repair shop that treated me like family. They listened, diagnosed the problem, communicated clearly the solution and cost, and stuck to their word. Repairs were done in a timely manner and we were back on the road. I will return and recommend others to this shop.

Na
Review №22

Fixed my transmission in less then a week . great price and dealt with my insurance company made it super easy 10 🌟

Sh
Review №23

My experience here was amazing. The people there are very knowledgable, work hard and efficient, and are very friendly. Mario is the man and he runs his place amazingly. The only place I will go to for my car maintenance from now on. Highly recommended.

Us
Review №24

Awesome Customer Service. They have Expert Mechanics. They dont BS!!! They call to get confirmation before moving to the next step. Never had a transmission shop with so much Honesty/Trustworthy.WISH I COULD GIVE MORE STARS!!!GIVE THEM A TRY... YOU WONT Regret it😁👍👍👍⭐⭐⭐⭐⭐⭐

Jo
Review №25

I had a 99 firebird 3rd gear burned out he put me a performance transmission car feels amazing best work in the high desert definitely hit him up good prices also

sh
Review №26

Absolutely Amazing service. Transmission wend out on Friday night before new years. They were one of the only shops to answer the phone Saturday morning and stayed late to receive to car off the tow truck. Very reasonable price, great work ethic and very kind. They even called us about 2 hours after it was fixed to make sure it was driving right.I even took them a box of donuts.

Al
Review №27

They are great! Love their work and their prices beat anyone!! I have taken all my cars there in the past n plan to continue to do so in the future!

Ef
Review №28

Trustworthy and did an excellent job on my car. I will be a lifetime costumer for now on

Tr
Review №29

I had a great experience with them I had my 4L60E rebuilt on my S10. They’re a trustworthy shop and they treat you like family. If you need work done I HIGHLY RECOMMEND THEM!

Mi
Review №30

Went to a shop near by called big Apple automotive quoted us $150 for each car to diagnose and even if we got it fixed they would still charge us the diag in all my years I have never heard of this! Walked to 5 star and was greeted with a smile and way better prices. Great work friendly people and awesome mechanics

Au
Review №31

This company is extremely professional and has amazing customer service. Our car broke down in the middle of nowhere. Mario sent out a tow track and had a new transmission running smoothly for us in a week. The car runs like a dream now. Thanks Mario!

Ad
Review №32

Best most honest set of professional mechanics Ive ever met in my life!! So reasonable and fair. I highly recommend anyone to these guys!!!! Best shop Ive ever been to! They can fix almost anything!!

gr
Review №33

I had actually gone to a popular auto/transmission shop on BV rd and was told my trans fluid was burnt and the cost would be around the $6k range. I went to 5Star and only told them what my vehicle was doing. They did a diagnostic test and told me there was a part in the trans that needed to be replaced. Estimated costs $200. I asked how the trans fluid was and was told that it was dirty. I had the trans fluid changed and the part replaced. Cost out the door was $220. Ive already been to northern California and back with no problems. Be careful on where you go. However, coming to 5 Star was great the right place to go. They now have a life time customer along with other drivers in my family.

Ch
Review №34

Best transmission shop in town got my transmission on my Montero replaced for 2000!! I had took it to a shop before paid 2500 and it was still broken took it here they rebuilt it now it runs stronger than ever! Thank you so much you guys are amazing! The lady in the office even have my puppy a dog treat!:)

Ot
Review №35

They did a great job. Owner nice guy, good prices.I give them 5 stars . Thanks Otilia R

ap
Review №36

Great business, really nice and helpful, let me use his vehicle, give me coffee and cookies, had rebuild transmission, out and rebuilt same day, with 12.000 mile warranties, I high recommend 5 star tranmission in apple valley ca.

C
Review №37

Great Mechanic Albert is the best honest and knows his job. Knows all kind of cars.

Ju
Review №38

Good service tank you

Mi
Review №39

Thank you guys for ur service I will recommend this shop any one the best on the desert thanks on more time by the way my car is running good

de
Review №40

Mario did a complete brake job front and back. The price was excellent and the quality was just as good. My 06 Odyssey is back to running again smoothly!

Da
Review №41

Honest, Friendly, and really cares for the customer. I had clutch replaced there. First they towed my car from my home. Then they called me and explained in detail what the problem was (didnt try to sell me something i didnt need), and gave me a good price. When it was done they told me to come back in a couple of weeks just to make sure everything was still nice and tight. Took it back and they found that some seals were leaking fluid and I needed about $300 worth of work. I talked to Jen in the front office and she felt bad even though it wasnt there fault. When i went to pick it up she told me it was free and not to worry about it. This type of customer service care is hard to find now a days. If ur looking for an honest shop, you come to the right place.

Ro
Review №42

Very friendly and knowledgeable. They went above and beyond taking care of me while I was from out of town visiting. I really felt comfortable with them.

Jo
Review №43

They were so busy but took the time to explain what the next steps were.

Mi
Review №44

I recently had some work done on my truck and I must say they make you feel like family and they do quality work, highly recommended and I will continue to seek their services when needed.

Na
Review №45

Worse customer service that anyone should have to experience. Dont even deserve 1 star. Guess they are particular about who the customers are. Very rude, 3 guys sitting around doing nothing. Had car 4 days did nothing and didnt call.

Om
Review №46

Love the service and the staff took my truck to Atech transmission and it was the same no 4 gear I take it here is perfect thanks guys

Ky
Review №47

I sell Mario all his Snap-On tools. This is a great shop with great employees. I recommend this shop for a speedy, quality repair.

Do
Review №48

Took my car in for a free diagnoses, he drove it around and gave me honest and free advice. When I do have a more serious problem I will be back.

Ch
Review №49

Great service from Mario. My car ran smooth after. Well come again

St
Review №50

Thank you guys my transmission is shifting beautiful and you jen ur customer service is perfect love this place

GI
Review №51

Five star transmission will get 5 stars from me Good customer service went in one day and Mario called my warranty company to approve my transmission work and quickly got my vehicle back within 4 days... strongly recommend anyone to come over here...

Al
Review №52

Best service

Je
Review №53

Gets to the point .. overall good shop

An
Review №54

Quick, fast service no BS!! would recommend them to anyone

De
Review №55

They have been working in my moms car for 7 months and they havent found a problem with it

Di
Review №56

Reasonable prices.

Ja
Review №57

Fast work thanks mario

ga
Review №58

Good advice and honest

Fi
Review №59

Best spot in California

Os
Review №60

All your car needs and more

Sa
Review №61

Good work

Ed
Review №62

Best services highly recommended to anyone!!!!!

Da
Review №63

Thanks Mario like ur service

sa
Review №64

GOOD ONDA EL MARIO

Information
24 Photos
64 Comments
4.8 Rating
  • Address:21749 CA-18, Apple Valley, CA 92307, United States
  • Site:http://5startransmissionandauto.com/
  • Phone:+1 760-247-4000
Categories
  • Transmission shop
  • Auto repair shop
  • Engine rebuilding service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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