We have had our taxes prepared by the same H&R Block representative for years now! He is so kind, caring, and professional each time tax season returns. He is extremely knowledgeable. and we really appreciate how he has our best interest at heart. The tax scheduling representative was quick to respond to our call, and always looks for appointment times that best work for us. We definitely will return next year!
Todd was amazing to work with. Haven’t had taxes done professionally before, and he was very easy to understand and work with! I’d definitely recommend using him if you’re in need of anyone to do your taxes.
It was so trouble free and easy. I cant think of any way it could have gone better.
Todd has been doing our taxes for years and is always happy to answer my questions
I have worked with Todd Ruthven of H&R Block for several years and have always been happy with the efficiency and quality of his work.
My tax preparer, Todd Ruthven, always does a great job and is a pleasure to work with.
We have enjoyed working with Paula for several years. She is a good listener, very patient, and can answer many of our questions.
Suzan is the consummate professional and handles my returns with expertise.
Quick friendly professional. from the receptionist to the preparer.
I enjoy the professional and polite service that Paula Webster offers.
I wished there were sanitized pens and a place to put used pens due to covid.
I like my tax person Susan boone
If you are ready to get your taxes done with an experience and excellent customer service please visit or call this location and ask for mrs SUZANE she will definitely help you with all your tax fillings.She love and know everything about taxes no matter if is personal or business.I will add this to my review, I have called this location numerous times and one thing that keep happening is there’s no professional phone courtesy. When a customer call and the receptionist picked up and finish answering questions is best not to slammed the phone on the customers ear before the customer have the chance to say thanks, please allow the customer(s) to say thanks and hang up before the receptionist hang up, that’s what will call phone courtesy.I have experienced this numerous times, even just this morning when I called, that’s very unprofessional, and I hope the management address this problem. I will keep the five star for now but if this happens again then I have to change the stars Thanks
They were only doing drop offs, I understand, but when I picked up I didnt receive an explanation, breakdown, anything. I had to ask what my refund was going to be and how I was going to be getting it
Love our tax preparer
Suzan Boone was very knowledgeable, courteous & eager to help.I would highly recommend her.
Excellent service and skills. Very warm and understanding. Went above and beyond to save us money. Very ethical and very good person.
Friendly staff and highly recommended.
She was fast and good
Very honest. They shoot straight and are not trying to just get your money. Really great people here with great values. Important when handling finances.
We like our tax consultant Paula Webber in Apex NC.
I’ve been going for years!! Friendly, welcoming people that are super helpful every step of the way.
My tax preparer was very helpful and tried her best to figure out the best options for my tax situation.
I most always do my own taxes, but will use H&R Block if I decide not to next year.
Our handler, Norbert Madsden, was superb in every way, by far the best H&R preparer weve ever had.
Friendly, prompt, helpful
Had a great experience with my tax advisor, Suzan Boone. She was very helpful and knowledgeable.
The representative (Dick Onofrio) is always customer oriented and knowledgeable.
I love Suzan and the ease with which she makes tax season for me.
Helen is great. Would recommend to anyone.
Efficient and quick to get the job done... AND saves me $$$
Prompt service relaxing atmosphere and all of our good help
Quick, efficiant and over all great customer sevice A++ . Will be back again next year.
Very friendly, professional, knowledgeable, no wait time, weekend appointments are a plus.
Good experience people.
Efficient and cooperatie tax preparation
We will return next year if we are still living in this area.
Lady knew everything about taxes and we were in/out in one hour.
Never had a bad experience
Not happy with the results
I was happy with the service I received
Twenty year of tax help, including representation in front of the IRS.
Quick and professional
Prompt service
Suzan Boone
Competent and helpful
Been customer for years
Norbert Madsen.
Bert Madsen.