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Jiffy Lube
428 W Apache Trail, Apache Junction, AZ 85120, United States
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Jiffy Lube

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C
Review №1

I took my Moms car to get an oil change because I wasnt sure if it was due or not. We were sitting in the waiting room when one of the guys came in and said that it wasnt needed. He topped off the fluids and sent us on our way; no charge! We appreciated his honesty and recommend this Jiffy Lube.

Sh
Review №2

I have to honestly say that over the last few years The Jiffy Lubes I’ve been to haven’t been very Jiffy at all. I take my fleet vehicle there and usually plan on waiting an hour and a half to 2 hours even when there are not busy. But I was thoroughly impressed with the Jiffy Live Staff in Apache Junction. The assistant manager was very nice, very professional, and so was the rest of the team! I will definitely be bringing my vehicle to this location every service because they seem to know the urgency it takes to get me in and out. I was a General Manager for Jiffy Lube for about 10 years here in the valley and these guys are what Jiffy Lube is about!! Again I was thoroughly impressed!

Tr
Review №3

Quality work. Timely manner. Thank you.

Da
Review №4

Jiffy Lube was very fast, very professional and informative. Also courteous.

st
Review №5

Friendly staff, quick turn around time, basically a great place for your automotive needs!

St
Review №6

These guys were great. The prices are what they are, but overall I am very please with the service I received. Ill definitely be bringing my car back

Ch
Review №7

I was greeted warmly and given immediate attention. The men worked quickly and efficiently. When they finished with the car, they explained everything that was done. Everyone was friendly and acted in a professional manner.

Ro
Review №8

My maintenance light came on, I drove in, was greeted and had my oil change done less than 20 min. Great service!

Ce
Review №9

Great crew and very professional!

La
Review №10

Fast and easy....Great customer service...Will definitely use again..

Ta
Review №11

Excellent customer service. Very quick and didnt try and force unnecessary services on me. I will definitely be using this location for all my future oil changes.

Su
Review №12

First time Ive ever been to a Jiffy Lube they were very courteous prompt good and efficient

Da
Review №13

Usually have my oil changed at the Wal-Mart store down the street, but saw their bays at the Jiffy Lube were empty and thought the price shouldnt be much higher than what I usually pay. I was in and out in less than 30 minutes. I was a little surprised when I was told what I owed though. $114 and some change. I do use synthetic oil but still, that was a little over $35 more than I am used to. A little too high to get me to be a steady customer.

Al
Review №14

Went for convenience and not to my usual garage - big mistake. Was offered $30 in filters for $100. I went .6 miles down the road to ORileys and bought the filters to put in myself. Was told fluids were topped off. Got home and was suddenly missing two caps on tires stems and thought hmmmm, maybe I should check this over priced oil change received. I get in and see my coolant is just below the LOW line and windshield fluid is low too. I situate those. Then go to replace air and cabin filters, find a NEST! Which I know the man at JL saw, because he needed to MOVE IT to show me my filters before trying to swindle another $100 out of me. And clearly then needed to put it BACK after - WTAF? Will not go back. Would recommend a sign to customers to check the work done if they are in a pinch and need to use Jiffy Lube - I wouldnt categorize them as trustworthy.

je
Review №15

Extremely nice guys work was fast and efficient the man even took the time to politely explain what he did and why it was a Simple oil change and overall check nothing big the whole thing took about 15 minutes cant beat that

Ki
Review №16

The staff was very rude, I have never paid such an outragious amount for an oil change, I even had to go and purchase my own oil filter. The cost was over $32 for that, and I received a $3 credit.

Li
Review №17

Friendly, fast and did a great job!

Ra
Review №18

Great place and very friendly with fast service.

Dj
Review №19

Good place to get an oil change and didnt take, there is a nice place to wait while they do the oil change or what ever you went there for so check it out and let me know how it is for you

Ma
Review №20

I got a oil change they are friendly makes u smile love it

Ar
Review №21

They were way to expensive thats why there never busy

Ju
Review №22

The employees were courteous and professional. They also followed Covid guidelines and the service was speedy. A great value!

Ka
Review №23

They were fast and very friendly

Br
Review №24

The guys here were 100 % on top of the job !

Su
Review №25

Fast great service. Better price than a Groupon and fun stores walking distance for while you wait. Keep me and my multiple cars on the road!

Jo
Review №26

Super affordable oil change, super quick to finish the job.Was in and out in no time.This is how it should be.Great job.

je
Review №27

Got me right in, completed my oil change quickly

Mi
Review №28

These guys were fantastic. Polite, professional and right on the money! We were in and out in no time. Super clean facility and wonderful employees!!

Ro
Review №29

I love how quick these guys are and professional I just wish the price of their oil was a little cheaper....

De
Review №30

Excellent service done quickly. I highly recommend.

Ca
Review №31

Some pretty bad language comming from the pit

Ch
Review №32

Super fast and quality work. I was in and out in under 10 minutes and I didnt even get out of the truck.

Lo
Review №33

First time there. A bit pricey but service was quick and very professional. They did a great job cleaning the car. Guys were friendly. Thank you

Da
Review №34

Quick to get the oil changed and checked out everything on my car

Sh
Review №35

I usually do my services on my own but was going out of town last minute and needed it done they had me in and out and did a great job thank you guys highly recommend also would like to add that my oil changes doing them myself usaully cost about 60 to 70 bucks depending on filters i use so if you dont want to pay 86 dollars on an oil change do it yourself jiffy lube will take care of you though shops cost more and they do have a lot of extras they do with there oil changes

Ba
Review №36

Great group of people. Truly honest and no hard sell on services. I love this JL location.

To
Review №37

They didnt seem to want to work, or rotate my tires..

Ro
Review №38

Great overall experience

Ka
Review №39

I am a repeat customer at this location. I like to make sure that I use local businesses whenever I can. The staff has always been respectful and I can get an oil change done here in 20 minutes. They also check my coolant, top off windshield fluid, check tire pressure and clean my windows. I know I might pay less somewhere else but I am willing to pay a little extra for the convenience and speed at which the work is done. This location also accepts many coupons so check those out! I saved $20.00 the last time I was in.

Ar
Review №40

Super friendly and FAST. job done right as well. GREAT place!

Ma
Review №41

Very quick! very informative! Highly recommend! Thanks guys! See you soon! 👍

Al
Review №42

The staff was very professional. I’ve been scammed at other car service businesses. It was horrible, but here at this location I was happy with the service. All my questions were answered. They didn’t do the work and then charge me .. they let me know what I needed done and asked if I wanted to proceed. They offered coupons and they were friendly. Management was awesome!!

Vi
Review №43

These guys were knowledgable, punctual, and very customer service friendly. I really appreciate the service.

Ju
Review №44

Fast, courteous, following COVID-19 recommendations... Great service?

Ev
Review №45

I used a coupon from that Clipper Magazine and I got $56 off my oil change woohoo. Plus they told me I needed a battery and it was under warranty at Costco so they gave me a printout to prove out that it need a replacement. Excellent service including vacuuming my front seat which was super dirty

Na
Review №46

I was very satisfied with the Jiffy Lube Serice in our town, all employees were helpful, & efficient & took care of everything on my car with a good attitude & friendly service.

Ro
Review №47

Detail oriented professionals who really know their business.

Wi
Review №48

The guys at this location have always been great!!! This week they went over and above by spotting a problem that could have ended in a real tragedy on my end. They recommend a real honest shop who did an equally great job helping me. Im leaving in 2 days to relocate back East and will truly miss taking my vehicles into these guys. Theyre GREAT!!!

El
Review №49

Quick, efficient and polite, best jiffy lube I have been to.

Ka
Review №50

So you not only scam poor elderly people out of money you have also done it to numerous others. Shame on you people

Ri
Review №51

They said I needed a new battery, when it was only 6 months old. I had it checked elsewhere, and it was fine.

Sa
Review №52

Very quick & efficient!

Ra
Review №53

Clean and quick location. Supervising manager on duty was very nice and explain everything they were doing as they worked on my car. Will return here for my Automotive needs and recommend to my friends and family.

Su
Review №54

Great service, very professional & friendly staff at Jiffy Lube in Apache Junction, AZ. Very happy with my quicky, easy & efficient service this morning. Thank you!

Te
Review №55

The guys there were very friendly and helpful they cleaned the windows and vacumed the front of the car, which was unexpected. They asked if I minded waiting to get the air filter I needed for my car while they had it delivered from napa up the street. It only took 15 minutes to get which was excellent timing on their part. I really appreciated how quick they were, my only complaint which is small would be how fast the young man talked when he went over all they had done. I could keep up but we live in Apache Junction and the median age is closer to 68. It would be a bit nicer to have them explain a little slower or print out the statement first then go over the charges from there. But all things considered everything was excellent, clean and well done.

Ch
Review №56

I recently went to this location for an oil change and afterwards they told me they topped off all my fluids! They lied! My coolant/ antifreeze reservoir was almost completely empty and they said they topped off my window washer fluid which is empty as well! Being a female who is A bit naïve to care care almost cost me more than the $50 something I spent to get an oil change. Thankfully I made it back home when my car started overheating.

An
Review №57

Wow, scamming the elderly is really pathetic!! If I could give a -5 star rating I would!! $128 for an oil change and air filter is RIDICULOUS!! Avoid this place at all costs!! The extra drive somewhere else could easily save you +$100!! Maybe when this place loses all of its business they will think about what they’ve done when they lose their jobs 🤷🏻‍♀️ I honestly think we all should report them to the BBB to close this business quicker!

co
Review №58

Great teamwork.

M
Review №59

Be prepared to pay $86 for an oil change. I wanted to decline but the guy had already started the oil change. What a joke. Never again! Beware, retired people of Apache Junction... theyll think you dont know any better.

A.
Review №60

5 out of 5. Very quick and the gentlemen there were very professional.

Ka
Review №61

Jeffrey, you should be ashamed of your self, cheating an elderly woman out of $128!!! I hope your wife sees these post. I will NEVER go to another jiffy lube again. I hope your actions shut down your office.Buyer beware! Go anywhere else but here. They will rip you off.

Na
Review №62

You better watch your back Jeffrey. Ripping off an old lady. You’re lucky we don’t rip off your head

Jo
Review №63

Thought Id also leave a review, although I havent been to this location I dont plan on coming anytime soon after what I heard. Apparently they took advantage of an elderly person and decided to charge 130 for a simple oil change that ranges from 40 to 70 dollars at most. They also said they dont care when confronted about this issue. Please take your business elsewhere.

Em
Review №64

This location needs to learn some more customer service, especially from the manager of this location. There are dishonest doings going on here, everyone check your receipts and double check that the work they said was done, ACTUALLY got done!

Je
Review №65

Great customer service, professional, timely service honest

AJ
Review №66

Do not go here, someone very close to to me was scammed for a simple NON synthetic oil change at 100+.

Ch
Review №67

Very nice and quick service but a bit on the pricey side.

Ch
Review №68

Worst customer service and poor attitudes here. Dont go to this location. Youre better at wally world for an oil change.

sw
Review №69

Horrible service and wayyyyy over priced. Dont waste your time and money. Go else where.

Ik
Review №70

How someone can rob the elderly and then not care is insane. I hope you guys never get business again.

Th
Review №71

Crew was very professional and competent

Ka
Review №72

👎 Bad customer service. Bait and Switch pricing. Questionable ($$$$ padded) charges. Dont bother asking to speak to the manager (Jeff). He endorses this behavior.

Mi
Review №73

Service was quick with no wait. Little expensive for an oil change. Dont get cabin air filter changed here. They charged 40$ for a 15$ part and 25$ for the engine air filter, an 8 dollar part. Both take at most 5 minutes to change. I will not be going back.Update:I decided to change my own oil the next time it was required and I found that they used some sort of blue sealent on the oil drain plug. I have to buy a new gasket and Im hoping I dont have to get a new oil pan due to the threads being stripped

Ge
Review №74

Fast And Easy

em
Review №75

Prompt service. Knowledgeable staff.«Slick » was of great help with my 96 ZJ..

Ca
Review №76

Disgusting business practice!

Da
Review №77

Very fast service, they not only changed my oil but cleaned all the outside windows and vacuumed inside, no they dont do private homes, (haha), but still great folks and service!!!

Ja
Review №78

Avoid this place like the plague. Owner scams and over charges people all the time. Then claim I dont care when called out on it. Should be reported to the BBB

De
Review №79

Apparently the 77 yr old lady Mr Johnson ripped off today isnt the first elderly person hes charged ridiculous prices for oil changes. Be aware.

Wi
Review №80

I came here a few months ago since it was close to my house and paid over $80 for pennzoil. Needless to say I felt ripped off and will never go back here again. Next time I need an oil change Im going back to express lube where they dont seem confused as to the kind of oil I use which is 5w30 valvoline high mileage and they greet you with a smile and charge you almost half the price for way better oil.

Pa
Review №81

The owner of this place needs to learn how to make an HONEST living. Scamming old people just to stay in business.... Stay far away from here!

La
Review №82

Jeffrey Johnson, taking advantage of any customer is not a good business practice. Certainly hope Management and Jiffy Lube care enough about doing whats best for their clients or they will soon have an expensive boat anchor for a franchise location.

Sc
Review №83

I take all my vehicles here. Honest guys. ALWAYS great service!

Ka
Review №84

Another Jiffy Lube facility said they couldnt change my fuel filter because the location was hard to get to, this facility completed the work quickly. Great job, thank you.

La
Review №85

Absolutely disgusting the way they take advantage of senior citizens. Don’t come here!

La
Review №86

Fast and efficient

Ei
Review №87

Stay away from this place! Over priced oil changes. Why cant we give -5 stars. They dont even deserve the one star Im forced to give

Je
Review №88

Likes to take money from the elderly people.

ga
Review №89

Way over priced will never go back

Gi
Review №90

The worst. 60 dollars for a regular oil change?!!!!

Jo
Review №91

Rude and say 29.00 oil change,at end was 100. A rip off place Ill never go back. If I could give them negative stars I would.

ja
Review №92

This location cheated an elderly lady out of lots of money for a simple oil change! Dont support a manager that robs people of their money!!!

Ra
Review №93

I was in and out of there within 15 minutes of arriving. The staff was friendly and approached me the second I arrived. I will take all my vehicles there when they need servicing.

Ku
Review №94

No cool taking advantage of the elderly shame on you.

Br
Review №95

I know Jiffy Lube is over priced, but its more of a convience than anything. They can generally have you in and out within 20 min.Also, take advantage of the coupons that can be found online.

Gu
Review №96

Take your car elsewhere!!! Shame on Jeffrey Johnson for scamming an elderly lady and making her pay $128.01 when all she came in for was a simple oil change.

Au
Review №97

Jeffrey Johnson lied and scammed an elderly woman! This guy needs to be fired. Unacceptable! I will be calling and filing a formal complaint. People like this shouldnt work.

An
Review №98

Awesome staff and service

Da
Review №99

Picture says it all. $128.+ For oil change and supposedly an air filter that wasnt even checked.

La
Review №100

It would be a zero if I could put it.$86.36 for an oil change. BS they will take advantage of the old and young that dont know enough about the automotive industry . Sad.

Information
5 Photos
100 Comments
3 Rating
  • Address:428 W Apache Trail, Apache Junction, AZ 85120, United States
  • Site:https://jiffylube.com/locations/az/apache-junction/3364
  • Phone:+1 480-983-7221
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Toilets:Yes
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