I moved from IL to AZ and had no idea who to go to for house insurance. I received a few rates from other companies and thought they were highly; but then again I was used to Midwest rates. A friend recommended Cooks Insurance and I couldn’t be more happy! They are friendly, know exactly what they are doing (ask all the right questions first so they don’t need to contact you a bunch of more times), and very fast on giving you a good, affordable quote. I’m very happy with them and they are always helpful if I have questions.
My experience with one of the big insurers was very, very good and I was treated well. One day I asked Darren to quote me and I was shocked. First off, he helped me evaluate coverages, which led me to raise some and lower others.Next was the determination of replacement value. It was a thorough experience and I was glad to go through it so that I am not over-, nor under-insured.Finally, the cost was half. Yes. 50% of what I was paying as a premium, long-term customer of the previous company.Now, two years later, I know that it isnt too good to be true.To me it is simple. The big ones spend a LOT of money on advertising, while the highly-rated, lesser known names dont take that money from me in the first place.Trust in Darren and his staff is now solid and their helpfulness is perhaps best told this way. There was an insurance cost I needed in order to complete my taxes. One of his staff went back and forth with me on email until I had what I needed. This is a good story, except that it happened at 8PM in the evening. After business hours. Outstanding!
Very cordial agentHelpful and took time to explain thongs about product I was purchasing.
My family has had Cook Insurance Agency for a long time and they are a great agency.Very Professional in all matters.I usually deal with Iris and she is fantastic.Always has answers to any questions I might have.My family knows what it is like to have an Insurance Agency as my Wife was the owner of her own agency in Wisconsin for 20 years.We knew right away we had picked the right agency in Cook when we moved to Arizona.So please give them a call and discuss your insurance needs with them, they will take care of you.
All experiences with Cook Insurance have been very positive. Very professional and responsive. Thankfully in the 9 years we insured our Park Model through them we only had one claim, but they were very nice and responsive and had our check to us quickly. Renewals were simple and rates very consistent. We only left them because we sold our place. Very grateful they were recommended to us 9 years ago!
I was very impressed with Iris and her willingness to help my wife and I with our insurance needs. Looking for insurance that doesn’t cost an arm and a leg is rare these days, but Iris worked hard to get us the right amount of coverage at a rate that was most affordable for our budget. Being a military member it’s hard to find people that are not looking to make a quick transaction, and she made us feel like she was apart of the family looking after our best interest. She won us over with her promptness in finding the best deal for us. Ultimately saving us a lot of money! Thank you Iris!
Cook Ins. has taken care of all my insurance needs for a very long time. We have some of the best coverages at a great price. All agents really work hard at getting you exactly what you need. I have referred several friends and they are all very happy with the Cook Agency.
Our business has been using Cook Insurance for about 20 years. I finally got myself in there recently (my husband usually handled it, but I run the office stuff now), and met the staff that has been taking such good care of our needs for so long. It was fun to finally put faces to the names, emails, and voices! We have been helped with liability, equipment, work comp, and renter/leasing insurance for our office space, and I really feel like the folks at Cook Insurance have gone to bat to help us get insurance for an industry thats difficult to insure. Its worth the drive to AJ for us--we live in Gilbert, almost in Queen Creek. I highly recommend them!
I used cooks insurance for years. Never had a problem until I had to file claims for my homeowners insurance. I got cancelled for using my insurance that I paid into for almost 10 years without using it. Asked to find me another company and billing never went out so therefore I went months without coverage. Went with another company which Im paying a higher amount for coverage now for the same coverage I had with them. As long as you never use your coverage its good. Otherwise they dont help you.Follow up...I called the office when I received the emails and the woman told me they never received anything from the bank. I followed up with the bank and they never received anything from your company. My new company had no problems.
Ive been insuring my business for over 10 years through Cook Insurance. Its a great company and I consider Steve to be a friend. Cook Insurance offers the best coverage for the lowest price and I feel confident knowing theyre behind me.
I have been a client of Cook Insurance since 2006, when my business opened. They have taken excellent care of me since then and everyone goes out of their way to be friendly, helpful and do a spectacular job! Keep up the good work!
I have been with Cook Ins. for about 10 years. I started with my personal auto insurance, then added my husbands vehicles, then added our RV, then added homeowners ins. 3-1/2 years ago. Theyve never flinched as we added and subtracted vehicles/coverage. No regrets.
I use them since I moved to Arizona in 2001. I always recommend them to our residents needing coverage for their park model. Great value. Good service
I highly recommend Cook Insurance for all your insurance needs. Our family has been doing business with them for over 15 years. We will continue to recommend them to others.
I’ve been with cook insurance for over 5 years great people and great rates.
We had Cook Insurance for several years in Arizona. They were there to answer and questions we had and helped us to get the best rate for our auto and renters policy. Nice people!
We have been doing business for 5 years. They are always very professional and friendly. They have been very honest and very helpful. Never tried to sell us what we dont need. Highly recommend.
Wonderful staff, great service !
I wouldnt hesitate to refer Darren Cook and crew to you. I have used them since 1999 for multiple business insurance needs and they are top notch. They will flat out take care of you. No need to even shop, go here. I love these guys honestly they really do know their business and help me with all of my business insurance needs. Family owned businesses care and these guys do that and then some.
Always a pleasure. Julie is a very personable agent
Cook Insurance was the only agency I could find that could insure my handyman business. Steve Wade has been my agent for well over 15 years, and has always provided prompt, courteous, and efficient service.
Ive been wanting to move over for years and finally moved all of my home and auto insurance to Cook. They found me excellent rates and am serviced extremely well by Iris. This is an excellent company to do business with.
Have been with Cook Insurance for about 10 years, being an out of state client, Cook has been very reliable, and easy to communicate with.I am a happy customer whom has been taken care of very well.
Cook Insurance is the best and I highly recommend them! They have had business accounts to our autos, home and umbrella policies! They are always responsive to our needs and questions!
Cook Insurance was the company that insured our parkmodel when we were new winter visitors. I believe the company values their customers and takes great care to make sure they are helping in any way possible. The folks that I have talked to are always professional in handling my requests and respond to them in a timely fashion. I certainly would recommend Cook Insurance.
I had a claim on my home. The adjuster estimated the damage in excess of $10,000.00 dollars. I could not get the company out of Dallas, Tx. to pay the claim. I contacted them weekly. Just kept getting excuses. I contacted Cooks Insurance and it was not their job to contact the company to help me get my money. I could not believe their answer. So, I contacted Cooks a second time and got the same refusal to help. I then told the person in Dallas, TX if I did not get my check by Friday of that week I would take the matter to the Insurance Commisioner. Guess what by Friday I had the check. The day after I got the check, I cancelled all my policies with Cooks Insurance. When I told them why, they did not care.
Excellent service, great response, always helpful folks. No complaints here!
Very professional service and got my home owners insurance in a flash
Excellent job getting me a good policy at a reasonable price
Friendly staff, Quoted me over the phone and spent about 15 mins in person at their office. I will recommended them to my friends and family!
While having my RV dealership in Arizona Steven Wade Handled all my needs and got me the best value for what I needed very responsive and always available
We found Cook Insurance to be professional and responsive to our needs. However, after being a client for four years, we were able to find homeowners insurance with double the protection for the same price.
Ive had insurance with Cook for 15+ years! The team is amazing and always helpful at finding affordable policies that meet our coverage needs.
Darren is always willing to help with questions regarding business insrance.
Darren and Cook Insurance are outstanding! When I needed insurance for my business, home and auto, Darren was able to not only review my previous pollicies, and offer advice, but he was able to find me the proper insurance I need. He isnt pushy and he wont sell you something you dont need. Darren and his family have owned Cook Insurance for over 20 years. They are easy to deal with and offer good pricing with quality service. I recommendCook Insurance for all your Insurance needs.
Great company. Wouldnt go anywhere else !
Ive been going here since 1993 and have never had any issues. Always treated well, staff has always been helpful and nice
Very helpful and have given me the best value for my insurance for years.
We have used Cook Insurance for our business for years. They are professional, affordable, & friendly. They care about their customers and we plan to stay with them for many years to come.
I trust Darren Cook to protect me and my business with the right coverage at a fair price. He spends the time needed to get the right coverage in place and he is dedicated to his clients.
I moved my Auto policy to Cook Insurance. Iris was extremely professional and made the process so easy for me. She saved me $20.00 a month. I would highly recommend Cook Insurance. I will be telling my friends and family to make the switch to Cook Insurance.
Cook Insurance is very professional and they do a great job. Best of all, they are very reasonably priced!
Very good service even though computers went down were able to get me taken care of. Would definitely recommend
Such a great experience very professional agents with a great attitude and great atmosphere. I was able to get car insurance in less than 10 minutes. I highly recommend this insurance company I regret not knowing about this agency way before I started buying my car insurance. I was instantly able to say $300 on my car insurance! Thank you!Andrew Anthony.
Knowledgeable, helpful and friendly service.
I am extremely disappointed with Cook Insurance. I brought my payment,ahead of time, into the office, only to check the mail several days later and find out that my policy had been CANCELLED!!! Cook insurance never made the payment. I dealt with cancellation and reinstatement fees on my own. I was lied to by Iris at this office, who didnt take any responsibility for my payment not being made, or even less, the inconvenience and embarrassment I went through . As a busy mom, this was the last thing I needed to deal with. My advice to this office is to take the sign down outside the office stating that you can be trusted. This is clearly not the case for me. I would not recommend this company. I drove unknowingly for days without coverage, which is a very uneasy thing to take in. I understand we all make mistakes, but this is what you are in business for. Your customer service really needs help. I share this as a warning to future clients; sign at your own risk with them.
I have been with Cook for the past five years and have been very satisficed.
I have been with Cooks for 17 years and have never had an issue or problem. Friendly folks.
Iris Solorzano is my agent and let me tell you, she does an amazing job! I have both of my brand new cars insured through Cook Insurance and that can be pretty pricey, but Iris was able to find me the most affordable full coverage insurance to fit my budget. I strongly recommend Cook insurance if you are in the market for affordable coverage with agents that are ready to assist with anything!
I have been a customer of Cook Insurance for six years and I have always found their agents to be professional and friendly. I love their monthly automatic payment feature offered all of their policies and it is a real time saver for me. Ive even referred friends to them and know that theyre happy as well based on the positive feedback that theyve given me.
Cook Insurance no longer cares about their customers. I have both auto & homeowners insurance with Cook, & they neither want to cover any damages to my home from the last storm, nor do they want to honor the rental car coverage I have for my vehicle. So basically, Im paying for coverage, and it covers nothing. I will be seeking another insurance company in the future. Their employees are rude, which is a shame, considering Ive had coverage with them in the past. Well, no more. Update: In response to the owner: We did speak about my homeowners claim, and your office lied to me. I was in the office on 2 separate occasions about this. It was confirmed by the adjuster who came out to examine my roof. So when my policy is up for both my home and auto, I will be seeking another company who appreciates my business.
Very professional! Great coverage for a great rate! I had Geico for 9 years called and got a quote from Cook Insurance and they saved me $500 a year with better coverage. Ask for Iris she is awesome!
Make certain to bring along a mask to wear when stopn n at this place... They r trying to say it’s “required”...!!!
Fast friendly and accurate. Didnt try to sell me anything I didnt need.
Hands down the best broker I have had the pleasure to do business with. Iris and Ray do a spectacular job of representing Cook Ins. Highly recommended!!!
Great customer service! Iris is professional, friendly, and has always gone above and beyond to make sure everything is taken care of for us. Definitely a great experience with Cook Insurance!
Good company to deal with
Responsible, Reliable, and Ready to take on anything problem that comes their way! Friendly staff who are constantly engaging with their customers at a very personable level. Overall great service!
Ive had the opportunity to work with Darren Cook of Cook Insurance as part of our business networking group. Darren has demonstrated a deep knowledge of the ins and outs of commercial insurance. I would highly recommend Cook Insurance for any business owner or consumer.
Ive been working with Cook Insurance since 1998. My former insurance company jacked up my rate on my homeowners insurance. Cook Insurance sold me a blanket policy that covered my house, car, and my boat, and Im paying less than I was for just my home insurance. They have good payment plans, and very good rates. Theyre definitely a good insurance company. Thanks.
Love my broker Iris she has been extremely helpful with all my insurance needs. They dont treat you just like a customer but you feel like family.
Always the best helpful aways have the right insurance for me
Great, fast service. Got my policy when no one else could, and even helped resolve an issue better than Id hoped for.
They do a good job.
From the carriers perspective we are proud to work with Cook Insurance, their professionalism and the extra care they take to make sure their customers are well taken care of is exemplary.
I highly recommend cook insurance, after looking around with diferent agencies, I finally found one. Iris was really helpful, she answered all my questions.
If its after hours then forget having any access at all to reviewing your policy online. All they do provide access to is making a payment! This is ridiculous.
Great service by exceptional people I highly recommend them for all types of insurance :).
Cook Insurance was able to get me great coverage for General Liability and Errors and Omissions for my business. Very grateful to Steve Wade for helping me out!-- Heather (Gilbert, AZ)
I figured because my mom went here before Id try it out, well lets just say the guy I dealt with obviously didnt care about getting business, I called about a quote then went in and 15 minutes until closing all of a sudden I have a suspended licence are you kidding me?! When I asked what the date was he said 9/29.... (the same day I was in there) how convenient considering I had no in counters with anyone of the law or tickets, so of course they refer me to the 3rd party DMV (that I just paid all my fine off at on 8/22 and was also at to register my car) and said theyd have more info, wouldnt even look at the documents I had to prove otherwise anyways, I go to the dmv AAAAANNNNNNDDDDD of course guess who doesnt have a suspended license... yep. Decided against going back to waste more of my time with a company who clearly doesnt want more business.
Called needed an Sr22 in the state of california in order to get my license reinstated in california, and arizona. It was done with in minutes and Iris helped me more than i thought was in her job description. They are great. Theyll keep my business.
Ive been using Cook Insurance for over a decade. Theyve done a fantastic job!
I highly recommend Darren and the team at Cook Insurance.
Seems like my insurance goes up up up$$$
Too expensive
Staff great
Very professional
Nice