Brought my 2018 Nissan Altima in this morning for a oil change and tire rotation and was helped by SK. He gave us excellent customer service. He addressed a recalled hood latch that I had no clue about and now its fixed. He also gave me a discounted service and they washed my car..

Customer service/Dealer was very helpful and knowledgeable. Very pleasant atmosphere all was clean and in order. staff was polite and courteous. Sergio assisted my husband and I and he helped us select and purchase our Nissan Rogue.

Came in to have battery changed and was able to get a full work up for a reasonable price. Will be back next month for tires. Great work at Nissan. SK is always working hard to make sure my car stays running properly

Immediate accomodation and short time earlyCompletion of service.

SK KHEM was the best manager your company could have. Very helpful and just an all around good person. Your staff was great also

This is my 2nd car that I buy from Nissan Antioch (I bought a Frontier Truck years ago). What can I say, Sergio Morales the salesman has great customer service skills. He is professional and has a lot of knowledge. He makes the experience of buying a car very pleasant and smooth.

Very easy transaction. No hassle. Did what they said they would do.

The service representative was really professional and gave me the best recommendation based on my actual mileage.

Customer service was great cars great and couldnt have been better timing. Thank you guys for everything. Especially Mike and Nas.

The Assistant Service Manager, SK & The Mechanic, Joe, were very knowledgeable about my cars’ diagnosis and explained it to me very clearly. They treated us with respect and was very friendly.

I have nothing but positive things to say about the experience. I came in stressed and overwhelmed knowing I needed a new car but I had two prior unpleasant experiences at other dealerships. I left Antioch Nissan very happy and relieved.

Antioch Nissan came through with a great car... deal was brokered by Cartelligent...pleased ...thanks

My sales representative Alex Lee was extremely helpful and patient. Never once did I feel like I was being pushed into buying anything. He was very knowledgeable and a pleasure to work with.

It was great!! I got exactly what I came for. I was given information about a sale they have for a set of new tires (which I will need soon). I did not feel pressured to purchase the tires or get any work done on my car that I had not gone there for. The location was clean and the staff was very friendly during my visit.

The Representative Amy was excellent! She was clear and thorough with my whole experience, she listened to what my interest were on a car. She was the best.

Service of my Nissan Sentra...Team of SK was always there to provide me an extra quality service...giving most care to senior citizen like me..respect and honest advice...most specially the price I can’t afford...keep it up! Sir.. Please and thank you! I really appreciate your service..

Recall notice fast service

Our salesman was Richard Garcia. He made my family feel comfortable in trusting him to find the right car. He made us feel like he wasn’t trying to sell us a car on his lot, but instead he made us feel like he would do everything he could to get us the car we wanted. He continued to reassure us that he would do anything he could to help us, not just do anything to sell to us. The experience as a whole was very friendly and cordial. He just made us feel like he was a friend trying to do his best by us. Great experience overall and would definitely recommend Richard to our friends and family.The only reason we don’t intend on getting services from Nissan is because we have a close family friend mechanic that has been servicing our cars for almost a decade.

The sales guy was very nice, but Greg manager at Antioch Nissan was awesome

All the sales people were really great and did everything they could to get me the deal that I wanted. I would highly recommend Antioch Nissan to anyone looking to buy a car.

The service team is always a delight to talk and be informed by on my every visit. They inform me or every needed and done as advised and asked by me . Overall experience always above 10 stars

Went in for an oil change and service. Very friendly and completed in excellent time.

I worked with SK, and he is always so kind and communicates well. His customer service is top notch!

Brought my car in for service. They did a great job within the quoted price range.

My wife and I stopped by this dealership just to look at an Altima we were interested in. Sales Representative Amy greeted us right away, and led us to the vehicle for us to take a look at. What most impressed me about Amy, even though shes only been there a month, was her desire that we understand all of the features offered on the car and her genuine concern that we would be happy with the vehicle if we were to purchase it. Amy offered to take us for test drive even though we didnt request it. She made the sales negotiations straight-forward and pleasant, so my wife and I ended up making the purchase. Overall, this was the best car-buying experience Ive ever had, and Antioch Nissan is very lucky to have Amy representing them.

Always very helpful. Everyone in the service department very friendly

My most recent experience at Antioch Nissan was to come in for a normal service as I do every couple months. As always SK from the service department took care of me and did a fabulous job. He informed me that not only did I need my normal oil change but I also needed a couple more things taken care of including a recall. Needless to say I did spend more time at the dealer than I had planned but everything was taken care of and as always experienced more than amazing customer service.

SK is an outstanding employee you have on your team! Anytime I get any services to my vehicle he always is so accommodating to myself and my family!

Juan and SK are always very helpful. I was kept informed of the status and was able to plan around it. The process was seamless with what starred out to be a very frustrating and inconvenience warranty issue Thank you!!

Everyone was extremely friendly and very helpful. I wasn’t hassling about the price I had a budget set for. I have been to other dealerships (not Nissan) and didn’t have as great of an experience who weren’t as friendly or helpful.

My visit was more than I had expected. The service rep that I got was not only knowledgeable but he was believable. I felt confident in allowing him to take charge and suggest what type of service I needed that day. His personality was outstanding along with the customer care that he provided.

Nice but because it was a recall I guess they might treat those customer different then the one really spending money. I been there before and had good customer service, this time it was different. I hope you know the recall is not our fault and attorneys are reaching out to your clients its a bad choice to treat them differently.

Excellent service department at Antioch Nissan. The service on my Rogue SP was completed ahead of schedule. Friendly staff!

I have an amazing service associate, SK, that goes the extra mile to make sure that my car is running its best, He makes sure everything is explained to me. He also, references to other vendors if Nissan cannot assist. I truly appreciate every person I deal with, down to the cashier. Thank you Antioch Nissan for all your hard work and for taking care of me and my car.

.Its according what for The dealership prices on a used car they got from Enterprise rent a car was sold for too much. When a lady that comes in and her husband has just died they should work with her better. This Nissan Sentry was not worth the prize.I believe the dealership got me.

Great experience really nice and awesome people that help me.

Glen was very knowledgeable and helpful to the type of vehicle I requested. I would be more than happy to recommend anyone to come down to Antioch Nissan.

Excellent sales and finance staff.

Everyone there was very friendly and easy to talk with. This is probably the best experience Ive had with a dealership.

I’m never turned away when I visit this location to have work done. You supposed to set up an appointment but if they are available they will take you. I love it!

No-hassle process with transparent no-haggle pricing that was better than other dealerships and worth the longer drive to get here. Got the exact model I was looking for within the timeframe I needed, and all commitments to me were kept. Salesperson was helpful, informative, and professional. No bait and switch, good cop/bad cop, fake scarcity or other typical games that other dealerships play. Pickup was quick and painless, with all documents prepared in advance. All in all, this is how a dealership experience should be.

My father accompanied me while looking for a new vehicle. Greg was our dealer at Antioch Nissan and exceeded our expectations by far. I would highly recommend bringing your business to Greg and Antioch Nissan. Honest and worked very quickly. Satisfied experience

Do you like being lied to go to Antioch Nissan they tell you there Nissan extended warranty is from them. Its not its a 3rd party and they dont know what is covered so yeah you will have to do that your self. they will also do any thing but fix your car. I took my car in for a light on the stick shift not working unless you hit the dash they couldnt recreate it sorry we cant fix a short lol. my car would not start I looked and the ignition fuse was out so I had it towed to them they called me and said it started right up so either the tow truck guy fixed it or they did they tried to make it out that I had it brought in for no reason. Thumbs !@#$%^& down.

SK was great. He always is very helpful and knowledgeable. His customer service goes above and beyond. He is one of the main reason I choose to have my services done at Nissan Antioch.

Ive heard nothing but negative things about this dealership after I purchased my Certified 1 year old Armada that cost the pocketbook 50k. My service experience was far beyond my expectations because Marco Alcayaga was so patient with me, was empathic as I was freaking out and very knowledgably. I will most likely return for my service needs.One reason why I would not return, is the dealership doesnt offer shuttle service. Now Im not sure if that is because of Covid, or they simply do not have one which is very inconvenient when most people can not sit and wait all day for their vehicle, and most dealerships offer that service.

My husband Patrick and I went back for our 60,000 mile service this month. Nissan found a couple of issue, but is handling them. SK and Juan helped us. Amazing customer service at your Antioch Nissan location. We always tell all my family and friends Nissan is the only way to go! I love my Maxima

My husband and son came and looked at cars, we got a great salesman. Mario was amazing. He was not pushy and he knew what he was talking about. Very professional. He let they take their time while they decided what to get. It was such a great experience we came back 4 days later and traded my car in for a new car, only if we worked with Mario. Greg was awesome, really helped work the deals. And Fidel rocks!!! Amazing team. We will come back again. We have purchased 3 cars from Antioch Nissan and Greg and Fidel were apart of each deal.

First class service and a great vehicle. Glenn helped me from the moment a walked in and I am extremely happy with my new car.

It was great! Vicky and Nassar was awesome! They did their best to give me the best experience, weather its getting the car I wanted or getting the numbers I wanted. Thanks to them i am HAPPY CUSTOMER!

Everyone there made sure to meet my specific needs.

I was contacted by Creg and I didnt think I could get a car. I took a chance and was able to trade in my old car for my very first brand new car. At most I figured Id leave with another used car but God is good and so is the Antioch Nissan sells team. Im over joyed at the effort and results.

Greg, the manager, is the best. Fidel, the finance guy, was funny and fast. I purchased a new SUV and the staff did not waste my time. I appreciated all they did for me and would recommend Nissan, as well as Antioch Nissan to all of my friends and family.

My salesman Richard was excellent. Extremely knowledgeable and efficient. Nas in financing was so friendly and polite. And Mike was so welcoming and helpful. Great experience!!

This review is for the service department especially for the service advisor Juan Ambriz.I had a 9am service appointment on Saturday . I could tell that they were pretty busy. Juan greeted me as soon as I pulled in and introduced himself, He was very polite and listened to my concerns regarding my appointment. He made me feel welcomed and made the whole process very easy. The service was great.

Hi,Iam very pleased and happy regarding the customer service. Especially the cleanliness of the place. I have been to other dealers but your is exceptional.Perfect, go extra mile for everything.So hoping you guys maintain this, iam pretty sure customer will come.Thank you

Staffs are really friendly and cooperative.Its always an excellent experience whenever we go for the service of my car.Thanks Nissan you guys rock. 😊

The salesman Glenn was very nice and excellent customer service

Several sales reps assisted me,and were very helpful. I had to unfreeze my Experian credit report, which became a very complicated process, but Greg and Mario worked on it with me for a couple of hours. All of the people helping me were professional, helpful and courteous. I feel that I have made new friends at Antioch Nissan.

The most recent visit to Nissan was good, Erick Fernandez being the person who’s always helps me but this last time Marco offered to help me & he did a very good job, one suggestion I give in general is you guys should give discounts to people who take these type of surveys, that encourage people to take them surveys more oftenly.I wish the company nothing but success in the years ahead, you need to focus on making full electric vehicles, people are chasing after them.Please send me a discount coupon for my next visit with you guys.

The employee SK was so great my first time there and he was so helpful and did a awesome job and being HONEST on what I need done he is a keeper

This is the fourth vehicle I have bought from Antioch Nissan in the last 5 years. I absolutely love this place. From management to sales and to service they are great!!

The people care about your want and go above so you can get it.

Staff takes ownership of work, very clean and detail oriented service staff that works really well with customers. SK does a wonderful job being thorough about work needed as well as status updates.

Marco Alcayaga is the best Service Advisor your company has. He is a great asset to Nissan. He is so informative and helpful that the department is lucky to have him. I will not take my vehicle to anyone else. He is a professional that treats his customers with courtesy and respect. What a value Antioch Nissan has added in hiring Marco!

The brake issue was taken care of but it took a little longer to get all the parts needed. The service tech was understanding when I felt the brakes were not as they should be and had me bring the truck back for more adjusting. they seem to be ok now.

Awesome and quick service from SK

Best service, Salesman was very kind, kept me apprised if everything happening. Showed me Everything about the car, Bluetooth, radio, Apple play!! Best car buying experience!!

SK was my service technician & took the time to understand my needs and make sure that everything was taken care of with my car. He did a great job and I will definitely be returning for future services.

Eric was extremely helpful. He explained all of the 30,000 mile services and let me choose one of three services. He also showed me what my prior service entailed. He made sure I had a ride. Eric was courteous, helpful and was able to answer my questions.

First time at that location went without appointment and Marcos from service made it so simple

SK helped me with a couple of issues I had with my Murano. He was extremely kind n polite. He made my experience pleasant n not a hassle. Look forward to working with him again.

Hubby took my car this time. No complaints. Last time was great too. My apologizes for letting the survey expire last time. We will be back next for the 60,000. We absolutely love the Maxima.Thank you,Debra

We were at a few dealerships but be got our ride here. We had a great buying experience with Eric.

Jacob was my first point of contact and represented Antioch Nissan very well. Open and honest about his availability, and given his manner and approach to customer service, felt important and welcomed. The test drive was 4 days prior to purchase, which was a day off for Jacob, but Thursday, met him at our appointed time, and we completed the sale. The whole store as a whole, clean, presentable, professional.My only concern is feeling like fresh bait tossed in a waters and watch the sharks on feeding frenzy approaching us, before we were even out of the car.

I used a broker for the purchase. Antioch Nissan was prompt and delivered the car very quickly. I dont live in the Antioch area - so my service dealer will be in the San Jose area...but if I did, I would go to them without a doubt.Car was secured quickly and shiny and new!Fabulous!

I was on a serious time restraint and the whole team worked around my schedule. They also helped me to get insurance right at the dealership which took that guessing game out of the equation for me. Overall I’m more than satisfied.

It was great to work with Vicky. Knowledgeable, no pressure, very pleasant experience.I can say it’s been the easiest and best car buying experience I’ve ever had. Great work.

New to Nissan, my mom, grandma and I were very impressed with the effort and attention we received. Grandma will be back to trade in her car very soon. Even after the car has been signed for, sold and driven off the lot, my Nissan Sales Rep has been beyond helpful with any questions and concerns Ive had.

SK always makes my visit so fast and easy. I really appreciate that, I also like that the guys take really good care of my car.

I felt that Syed Faiz and manager Greg did what was best for me and not have me do something that I would had regarded in the long run.

I only go here to get my truck serviced, and the staff in the service department is awesome! They take the time to explain things and also offer recommendations, and every now and then a little break on your bill! The waiting area is nice and clean with a huge flat screen, there are vending machines, but they offer free coffee (Starbucks Pike, yum) and free packaged muffins, which are in a basket at the service desk area - pretty much free for all! I would give 5 🌟, but I feel their prices are too high compared to other auto service repair places, but thats expected, isnt it? Especially if you want original manufacturer parts...

Very good team and listen to all of my issues that I had with my Altima. Very courteous and clean waiting area.

Everyone there was friendly and every helpful. They were very respectful.They didnt just sale me car, they also advised me on whats best for me.I didnt feel no pressure, just the opposite.They were warm friendly people. I will recommend to my family and friends, if their thinking about buying a car or a truck I will recommend that they check with Nissan of Antioch first.Lorenzo Stanchel.

I want to be clear: the service I ultimately received WAS satisfactory. However it took two separate visits to achieve that result. The first day, the oil change and tire rotation requested were forgotten and the front collision sensors reprogramming failed entirely. The second visit achieved all of the necessary work, and the sensor was replaced as part of warranty service. However, time is often more valuable than anything else, and in that sense, my first day of service was entirely wasted. I will be happy to update after my next warranty service.

Every thing went smooth and fast

Marco was very patient and understanding. He went above and beyond my expectations.

My car had a recall and so I went to get it serviced and taken care of. Everyone was nice and it was super easy.

I had a Great Experience with Mario! He did an excellent job getting me in the car that I wanted and had excellent customer service skills! I will definitely be buying my next car here !

I had a great experience with Nissan. Great Customer service and Friendly people.

Easy car buying experience. Miguel was great to work with. No high pressure, well informed, patient, and able to answer all my questions. I was never asked what will it take to get you to buy today? Thanks Miguel

My experience was great! I turned my car in to the service desk, I was a little late but they still took my car which was great, no hassle. I just walked in and had a great time watching tv, drinking coffee and eating a delicious muffin and it took a load of stress off me. My mechanic was amaZing, Khem! Made it smooth and quick in and out service. Overall amazing and glad that I came to Antioch Nissan, I’ve had nothing but beyond great experiences. Thank you!

The Service Advisor was friendly & attentive. The communication was good & the repairs were performed promptly. Thanks!

Marco is Great ! (Service)

It was great all staff at service desk and checkout desk very pleasant and professional

Thorough and timely

I was pleasantly surprised to have my Service Adviser meet me outside when I pulled up. My original appointment was just for an oil change, but he informed me my 30k mile service was due and they were able to do it during the same visit. In addition, the work was finished about 30 min before the promised time. Awesome service all around

This place is awesome. The salespeople really go the extra mile. Greg, Marc, and Fidel really gave me a positive experience. No hassles, and very helpful. I havent needed to go through the car buying rigmarole too much, but my husband likes his toys. I know the process. These gentlemen were superstars. They got us in and out with no problem. With a lifetime in retail, I know good crew when I see it. Greg, Marc and Fidel you guys are rock stars....👍👍👍👍👍

Sergio and Fidel were SUPERB in their service in the purchase of my new car. I will be forever grateful for their kindness and willingness to make me happy with my purchase.

THIS IS MY 2ND CAR I BROUGHT THERE AND I USED SALE PERSON MARK WINTERS AGAIN AS I DID WHEN I FIRST BROUGHT MY 1ST CAR AND HIM AND THE WHOLE TEAM TREATED ME WITH SO MUCH KINDNESS AND MADE SURE I WAS SATISFIED WITH MY PURCHASE WOULD GO BACK AND I WILL ALWAYS RECOMMEND ANTIOCH NISSAN TO ANYONE THANK YOU.MICHELLE BROWN

I was very happy with the device Marco was very nice to me