The men working there were very thorough & communicated Everything so well that I felt fully confident that this was the right place for a newly widowed woman to continue returning. Knowing that these employees really know their business is only half the challenge; not getting ripped off is another familiar issue for many women. I left, convinced my car was in capable & competent hands! Thanks gentlemen! 5☆!!
I absolutely love this place! The management is so friendly and makes you feel right at home! I always get in and out every time I come here, and the prices aren’t bad either! I will always come here for my vehicles!
Came by today while on lunch for an Oil Change, Kenny was very nice and welcoming! And didn’t have to wait long at all! Great attitude from everyone all around! Will definitely be my go to for car service! Thank you Kenny!
I was stranded with a dead battery at advance auto who couldn’t help me. I called express oil a few miles down the road and spoke with Kenny. He said he was able to help me so I told him I was buying jumper cables to get from advance auto to express. He told me not to worry about it he would come jump me off shortly. He was there to jump me off in a few minutes, and was able to get me taken care of and fixed everything I need. Super thankful for all they did to help me. The best of the best :)
If it was possible to leave more than 5 stars I would! We were out of town at a doctors appointment and heard a kitten inside the car. Come to find out it was inside the fender. We could not get it out and pulled into this shop in hopes they would have a tool to take the fender off and get the kitten out. Every worker stopped what they were doing to help! They went above and beyond to make sure the kitten got out. They would not even charge us for their service. Everyone was beyond polite and helpful! We will definitely drive the extra miles to do business here.
Kenny Was great service to me check my car out and got me running and to work on time. Kenny remembered me from before. That was a great feeling
The plug broke off and they bought a special tool just to remove the bolt on my BMW, they repaired and fixed the issue at no cost. They are extremely professional and made sure the job was done correctly. I recommend them over the dealership. The gentleman who works there are the nicest guys and the most professional, that includes the BMW dealership Ive used in the past.
If youre going for an express oil change, Id probably recommend them for that... I had an alignment done, and it mostly got the car back straight. Possibly worth mentioning as well: If the place is understaffed, making an appointment in advance isnt going to do much of anything. Just show up. The amount of your time spent will be the same either way. Also I will say the staff wasnt unfriendly, so that was a plus. Lastly, would I go back here? Probably not, being that I change my oil at home. If I didnt, then Id likely go here to have my oil changes - they do seem to prioritize that service and are quick with that aspect of the business.
We stopped into this Express Oil to have our daughters oil changed. The technician checked to see that she had synthetic oil, and it could go longer before she needed it changed. We thanked him, and when we had gone to Oklahoma and back, and the miles were right in another month, we took it in to have the oil changed.They were very professional, and noted that since the mileage was close to 10,000 by then, it was time for a tire rotation, so I scheduled one the next day.I took it in, and the technician found what looked to me like it could be a pretty good nick out of the tire, but he said although it looks bad, he didnt think it warranted a tire replacement yet, but to watch it, and if it started losing air, to replace it. He easily could have convinced me to purchase a new tire, but instead told me professionally, that it could wait. I really appreciate this type of service, and will be back again, when we need service for my daughters car.Thank you Express Oil! From a concerned mother.
Kenny was amazingly professional, very helpful and super informative!!! Clean, comfortable waiting area as well! Highly recommend!
The staff is very nice and knowledgeable. They work fast even with being short staffed.
I was extremely pleased and actually amazed at the level of professionalism shown to me by Kenny, the store manager. Our vehicle required an extensive amount of work and Kenny went above and beyond what I expected. He was honest with his assessment of the issues and kept us abreast with any problems that arose. I would highly recommend Kenny and Express Oil.
Great service! The manager Cody and Nick the the technician were professional and helpful answering our questions and concerns. We will make this our shop for service!
So I gotta brag on the tire department. I pulled up with a nail in my tire and they fixed me up super quick. Staff is always friendly. This is my new shop for just about everything.
I was very impressed with these folks, the oil change and inspection was fast and efficient, the guys were courteous and professional. I was in and out in about 15 mins which would have been quicker but we were talking. Great guys and great service, highly recommended!!
I took my sons 4Runner in and they were very honest about everything. They told me what needed to be fixed asap and what could wait, which helped me out financially. Every time Ive ever been there, everyone has been extremely nice and knowledgeable. They have great customer service!
This place is great! Always friendly, always fast, always accurate! In and out in under 20 minutes, and if they have a long line and you are waiting they come and speak with you and let you know whats going on, not leave you sitting there frustrated LOL. Everyone should go!
BMW! The best oil change place around!!! they are fast polite and do the job rite! The last shop which I want name almost cost me a new motor! They created a oil leak and a problem! Pulled up and theses guys got rite on it realizing the last shop broke the filter and it was leaking out the cap! No problem and no judgement they cleaned it up fixed it no extra charged! Never had to leave the car and you watch them do a great job with the best oil money can buy not forcing you to use cheep oil! Only place I will take my bmw for oil change Thanks guys see you soon
Kenny Thigpen provided excellent customer service. Staff was friendly and professional.
My daughter was traveling along I-85 and had an issue with a tire causing the car to steer improperly. We looked for a nearby tire service company and saw Express was not far away...but it was right at 6:00pm - closing time. As she headed toward the shop, I called the shop and they couldnt have been nicer about welcoming her and offering to do what they could to help. She arrived, they checked her tires and found an imbalance in the pressures. They took care of the issue right away and she was back on the road. The staff and Kenny, the store manager, offered first class service to us. We couldnt have asked for any more than they provided. Really great service.
I have come here for any service I need done on my car and for all my oil changes since I moved to the area. I’m very picky about who touches my car and when I had sudden issues they were professional, fast, efficient and really cared about keeping my car safe on the road for my daughter and I. When there was a minor miscommunication between us they didn’t hesitate to work with me and make it right. I highly recommend this place and I will continue to go to them only.
Mid road trip I was hearing a noise & my oil change light had come on even though my sticker said I wasnt due. Techs checked things out without being money hungry & sent me on my way w/ confirmation the car was fine. Reset the message.
I have a fleet vehicle and they are always very helpful in all their services. I have had an oil change done and it’s very expedient, and have had tires replaced and it was done in a way to minimize disturbance to my schedule. Highly recommend this shop!
Most polite helpful staff Ive ever experienced. They always go above and beyond. My vehicle runs great because of them and I can honestly say I trust them
I just went in for an oil change and I am new to the area so I was very pleased with my visit. Very nice staff. The service was quick and thorough. I was treated with the utmost respect with the people I interacted with. All of my questions were answered in a professional manner, which I really appreciated. I will return for follow up oil changes and I will try them in the future if there are other issues with my vehicle. Thank you, Oil Express.
Kenny, the manager, was amazing ! I will definitely be back for more services !
Awesome staff!! Fast services!! Great experience. Just became a new loyal customer.
Great people to have work done with . Friendly and professional.
Great group of guys… Awesome service… Attended to my needs with professionalism
As a female who does not know a thing about cars, this place made me feel extremely comfortable and did not take advantage of me like other places try to do.I went in to the shop, made it clear I am not articulate in this field at all and simply told them what I was noticing in my vehicle. Instead of making me feel moronic, they filled in the spaces for what I could not explain in a kind manner. They did not try to tack on more issues for their own profit and once the work was done they explained to me what the problem was so I could understand.They got it fixed the same day and the price was clearly explained to me so I was aware there were no hidden fees. I had to go back in (today) two weeks after that first visit with them due to my new tire going flat. I called and asked if they could look once more and provide insight. Kenny the service manager was understanding when taking my call and in person. He looked at my vehicle immediately, found a valve stem leak and fixed it. When I went to pay, he told me it was free of charge.Unbeknownst to them, I have had issue after issue with my vehicle since December of 2019 and have poured almost $2,000 into fixing brakes, tires, steering, and the lord knows what else. I was expecting in defeat to have to pay another big price for this cars maintenance but when he told it was free of charge, it meant the world.They are awesome and I recommend them to anyone who needs help, especially those who are nervous about this topic and dont know much.
Most honest place to go. They treat you right. Told me to come back in a month that my oil was still fine. Fabulous service!
From the moment I came in, the handsome gentleman Kenny was nothing but polite, professional and friendly! He worked me in on a very busy morning and went above & beyond in service! He quickly handled an oil change, tire rotation, air check on the tires, and even took care of the cause for my check engine light! He gave me updates every so often and made sure I had the best experience a customer could! If you’re looking for a quality oil change or need your car serviced, you MUST head over to Express Oil Change on East Greenville St and ask for Kenny! The best service I have ever received! Thanks Kenny!
I have been here 3 times, and with each service, I have has great Customer Service. I was very glad that upon the first time I came, they were able to tell me about a tire that was going bad!! This car is fairly new to me, and it is great to be able to trust on Professionals to be able to assess your whole car to make sure you will be safe in it! Any types of comments or clarification that you may need, and I did have a clarification with a service, the Manager, Kenny, was very knowledgeable, and moved expediently on my behalf. He listened and wanted to clarify questions that I had right away and wanted to provide any work that was needed himself!! I felt very blessed to have gotten all clarifications resolved and felt very reassured that I have made the very right choice in letting Express Oil Change & Tire Engineers take care of not just my car, but any types of questions and concerns I had and eased my anxieties of this new car for me! Thank you so much!
Excellent service!!! Kenny Thigpen is world class guy!! Will establish my business here!!
Kenny and Bestfriend were awesome! Friendly, thorough and the best prices. They were able to explain to me everything that I needed for my car, set up an appointment and ordered the parts for me as well. This will be my car maintenance spot from here on out. Great job to all the guys and the young lady who also did an awesome job changing my oil and ordering me the best tires for my car. Five stars plus..
Customer service is great. Got an oil change and the tech explained things in great detail. Ill definitely go back!
I did not make an appointment; when I arrived I waited about 10 minutes for someone to greet me and for me to tell them what I wanted done. Feel like the price was a bit much, but I dont know competitors prices. Thats the only two negatives I have. Everything else was great. Friendly people, semi-fast service and they were very knowledgeable when answering all of my questions. Will probably go back.
Customer service was great and I never had to get out of my car! The job was done very quickly and the price was more than fair! I was a first time customer but I will definitely be back!!
I hate to leave bad reviews, but Im going to tell it like it is. One of the guys who works here is Jeff. He use to work for meineke on Clemson Blvd. He likes to fear of loss you into paying for more than what you came in for originally. You can have a bad water hose and he will try to convince you to replace more than that because he saw that there were other issues. Meineke said that he was fired, but he says that he quit the job. Last time I went to meineke, no one tried to fear of loss me into paying more. The difference? No Jeff. Watch out folks. I wouldnt go here if I were you. The main issue I had when I got here wasnt fixed correctly.
Great first timer experience! They were very thorough and knowledgeable. Great customer service and friendly! Great prices too! I will go be back and share with friends and family.
I have never had a serivice so genuine as this one. They were very professional very nice and genuine people. I have built so much trust with them. The owner/manager Kenny is so nice he helped me with so much. I honestly can’t thank them enough!!! I love this place. They will forever be my Mechanics!!!
Normally, I only deal with my Dealership for any Services pertaining to my Vehicle & due to hardship of getting an Appointment here lately I went outside of the Box and Gave Express a shot and I must say, Im extremely pleased! Kenny and his Staff was professionally welcoming and helpful! I will return.
Friendly staff even changed my head lights for free
Amazing and super fast. Went for oil change and was in and out in less than 10 minutes was so surprised at how fast. Amazing customer service
They are very professional and care about their customers. Id recommend them to anyone. They are there to help you with a lot more than oil and tire maintenance as well.
I had the most amazing experience with Vee and Tevin and Steve! They did an amazing job and gave me the best service I could imagine. I live out of town but I will definitely drive an hour and a half each time I need a oil change from now on. Thanks so much guys!
Had an oil change for the first time at Express Oil & Tire Engineers. Was pleasantly surprised at the service they provided with just an oil change. Stayed in the car while the oil was getting changed. Was in and out very quickly. Kenny was very informative and made several good suggestions.
Brittany in the Anderson SC store serviced my Mercedes with a Mobil 1 oil change. She was friendly, professional and did excellent job. I feel the price was very fair and I didnt have to waste hours at the dealership.
This place is awesome! The couple of times Ive been here, theyve done good, honest work on my car and for good prices. They seem to genuinely care about their job.
We have gone to Express Oil several times since they opened. We have had oil changes and new tires put on each of our 3 vehicles. Kenny and his technicians have been wonderful. They are fast and honest and we would highly recommend them. Their prices are fair and they stand by their work. Most recently, our daughter got into an accident and had quite alot of undercarriage damage. We had her car towed to their place. Kenny kept in good contact in regards to the status and reviewed all the issues and price before hand. We continued to have an issue soon after getting the car back. We brought it back a second time and they worked diligently to diagnose the issue and repaired it without charge. They have been very good to us.
Came here to get an oil change for my company vehicle, I had gone other places but they lacked consistency and solid customer service. This place took great care of me and the vehicle. They worked with my LeasePlan to get me the new tires I needed and a proper alignment. Dealing with the lease company can be difficult and time consuming but they took care of all of it, kept it easy for me and I feel much safer driving with my family in my vehicle now. I will continue to come here for all my vehicle services moving forward.
Absolutely well trained. Very knowledgeable and explained all he was doing. I will be back and recommend friends to this establishment
Thanks, Kenny and staff for excellent work!
First time experience here and decided to check them out because they are close to my new job. From the first call I made to find out about their services and availability I felt genuine concern and desire to help. My heat is not working and I have two little ones. When I finally made it in, they took my car immediately and started working on it. Kenny, the store manager was so so kind. He was clear about the problems, understanding that things are tight when you start a new job, and he took care of my car. These are good people that care about what they do and who they do it for. It did my soul good to be there and I will definitely be back. If you need something, GO. You will not be disappointed.
Kenny the manager is great! He made the oil change quick and fun. They offer a second visit discount which is nice too. I definitely recommend them. You don’t even have to leave your car either.
From New York and had the pleasure of being serviced by Vee! Great hair!!!! Such a great experience. Very professional and great details!Thank you Vee, I’ll see ya in 3k miles
SEBASTION, JEREMY, ETHAN, MICHAEL, BRETT, TERRY, we’re all great !! They did a awesome job .
I always get great service every time I go there. 😃🥳🌟💯
Took my 14 e350 motorhome to them for an oil change. They are professional and personable. And quick. Checked my tires added air checked all the fluids and filters, and the lights. Great price too. Great job and thanks alot
Excellente service and fast service in and out 30 min. Or less.Very please will be going back.
Tevin Steve and Vee made our day!! Professional and courtesies and full of positive vibes. Such a pleasant experience ☺️❤️☀️
Vee and Steve serviced my car today, were very friendly and fast. They helped me figure out what was wrong with a squeaky wheel. Highly recommend!!!
They are extremely nice and do an amazing job on everyones cars in my family. We send all of our vehicles to them for everything, and would definitely recommend everyone to go to them. We never have any problems with them and they do their best to help us and always fix all of the problems in a timely and professional manner.
Been to the Garners Ferry location in Columbia a few times, and once to Anderson, SC. Price and work times as quoted, and able to fit me in pretty quickly for an urgent issue. Pleasant, easy to deal with, will use them again without a doubt.
I decided to try getting my oil change here for the first time and I will be returning to have my engine maintenance done here from now on. Kenny was very professional and courteous and the work was done in a timely manner. Also it is the cheapest price I have found in town by quite a bit it, even cheaper than doing it myself. Overall a five star experience.
Kenny! Kenny! Kenny! I cant say that name enough he was an absolute pleasure! He was so helpful when assisting me with diagnosing the issue with my car. He is is a true asset to express oil and they should be lucky to have him! Thank you Kenny for assisting me with my car needs and also doing it with a smile and a sense of humor!
Helped with headlight bulbs. They do things other than oil and tires. Recommend them for all needs.
Vee & Tevin are INCREDIBLE!!! So kind & made me feel so heard and didn’t intimidate me at all! Loved that 2 females were working and got to help & take care of me! Made me feel SO comfortable!
I really appreciate Kenny T for the awesome work on my A/C....My boy got my a/c blowing cold cold cold air again after it wasnt blowing colder air like it use to and he got me back right Thanks Kenny!!!
Great Service. No Wating. Will Be Back For My Next Oil Change. I Checked It This Morning Before I Cranked It Up .Right On The Spot. Thank You.
Vee and Brittany are great. I had 2 cars in for service at the same time and took great care of my vehicles. I called ahead to let them know I had a Mercedes and the manger got the special filter in before I arrived.
Amazing service. Very competent work and I will diffently go back.
Every time I visit here the staff is welcoming, professional and personable. Kenny does an awesome job at making sure your issues are taken care of and doing the right thing for the right reason. I recommend coming here if you need your car serviced. They also have 5$ off for women on tuesdays. Ladies bring your car in and ask for Kenny!
Love this place always fast and friendly. Love the fact they have women working there and you cant beat the prices. Will continue to go there for service on our cars.
They were able to work my daughters car in quickly when she had to get a plug in her tire. Very friendly and super nice manager Kenny. Would recommend to anyone.
Vee—I don’t even know where to begin—an absolute delight! Wonderful energy & positive vibes throughout her service! Super sad that this is her last day & will miss her dearly! Vee, wishing you all the best! Thank you so, so much for everything! -your favorite New Orleanian/New Yorker (East Village represent lol!) take care, gorgeous!
Service was excellent. Kenny was really helpful and had excellent customer service! I was happy with my experience and will definitely be returning in the future!
I have had to get my oil checked and tire pressure checked here many times free of charge and it’s the best service I’ve ever received!!! The staff is very friendly and helpful with anything you ask or need help with!!!
Top notch service and excellent people. 1st time there for an oil change. Great prices and very friendly people. Made me feel so welcome and truly appreciated, me coming by there and getting my oil change there. Never i had that experience with an oil changes places, NEVER! I will be going no where else for my oil changes. Any other car service that i need and if they provide it I will hit them up for sure!
Kenny Thigpen (manager) helped us get a quick oil change today. He was very professional and nice! We will definitely come back!
They were very prompt in greeting me and their customer service was amazing. I made made an appointment for the next day and manager Mr. Thigpen was able to squeeze my car in so I wouldnt have to wait. Very courteous, professional and super knowledgeable. They have earned my business and will recommend them for now on. *****
Vee and Tevin were great. Fast and very courteous service. Highly recommend.
The staff is extremely friendly and they do really good work at a really fast pace. Kenny the manager that help me with my immediate break issue helped me right away and made me feel more at ease with the issue I needed help with. Cant say enough good stuff about the great quality of work and the awesome personalities all the workers have!
I tried several times to get my oil changed and tires rotated. Two appts were made and neither one was listed. Now im getting my oil done and not the rest. The employees were very nice. My time is valuable to me. Im just disappointed. I have been here befor but not sure if I will come back.
Oh wow! I love this place! It is hard to find places that have good customer service anymore. It’s very refreshing to come here and feel as if you are their best customer! They are all very professional, courteous and fast. You don’t even have to get out of your car! One of the guys, Octavious, even showed me my air filter and how clean it was! I believe this was my 2nd or 3rd visit and every time has been a wonderful experience!
Vee is amazing and phenomenal!!! 100% the Bomb.com!!! Love You Vee!!! everyone please come here!
What a great experience! Octavious was quick to help us and very professional! He was super at getting the oil change done as quickly as possible and also checked out that my lights and horn all worked. 5This was my first time here and I will be back!
Don’t waste your time. I called them 3 times, they finally picked up. I told them I had about my problem on my truck they said bring it in at 1. I pull up, walk in, stand inside for 5 minutes. No one even walks up to speak to me. 5 employees looked at me through the glass. So I walked out and left. They obviously don’t want my business.
Vee is amazing!! I had a flat tire and she went above and beyond to make sure I had everything I needed. She made my visit so much more personal.
Stripped bolts on my skid plate reinstalling it after the oil change left oil all over the bottom of the car and the few bolts they didn’t strip they didn’t even put back in
This is a car service shop that provides honest advice and does a great quality job, a shop that strives to do things right. This is the best car service shop I’ve ever been. First time customer and this is now my go-to shop for sure. Great, great service from Kenny the manager and honest advice to my questions. The service to my car was done great in a timely manner. Thank you.
Kenny is super nice ....and my questions he was able to answer with no problem I will be back
Kenny and his crew were very helpful and had my vehicle done in no time! I will definitely be back!
Good service, fast and reasonable priced!
The only place that I trust to take care of my car! As a young woman I have often felt taken advantage of by other car service companies but these guys are always so professional, so kind, and so dedicated to customer and car care! Plus, unlike other car service companies instead of overcharging you they always give me a great deal! Ask for Kenny, he is the best! I’m moving to Georgia and though I’ll always be an express oil customer I will always call Kenny and ask for his advice first!! Quit searching for the perfect service company because this is it!
Kenny is a great guy! Very helpful, knowledgeable and patient. As a woman it is sometimes very intimidating to take your car in as you dont know all the technical terms or how to explain things. Kenny was amazing! We will be bring all our business here and recommending to friends and family!
Only been to this place once. I think that Kenny has a lot of friends writing reviews for him. From my understanding this location has not been open long and I may been wrong but not going to waste my time researching it or ever going back.My son was driving a car, had a problem and I told him not to continue to drive it and to find somewhere to park it. He found this place unfortunately. My son got me the information about the place.I called Kenny and talked to him about the car because it was still under warranty. Kenny assured me that he had worked with many warranty companies before. I asked him if he was good at his job and could handle this job. He said he was the best. I agree, he was the best sales fake I have met. I then asked him if he would add to cover my 50 deductible and he said he could take care of it. I knew then he was trouble.I gave him the warranty company info, my info and he said he would call. He never did. Finally, he admitted he called his boss. I then knew Kenny was a wanna be boss and was not as he claimed.He called and said he could not get the parts and I asked if they were a qualified repair facility and he said yes. Then I spoke to my warranty company and they had never heard of the place.To make a long horrible story short, I had my car towed from there, when I got there my car was in the back with the window down and keys in the ignition. Guess it had been there all night like that. Kenny confronted me and I just told him he was full of it and was not even qualified. He tried to sweet talk but I said I don’t want to hear it and just want to get my car. I took it to the dead end street at the entrance of the area to get off of their property.No masks were being worn, guys were out back smoking and talking.I waited on the tow truck and we left!Maybe it was just Kenny, never used the oil change service before so I can’t rate them. For Kenny, a big fat zero, yes, zero even though only a 1 is allowed.It’s an oil change shop not a major car repair shop, transmissions were not even on the list on the website. And what exactly is a tire engineer? They don’t make tires. Discount tire rocks for tires!My only good I can say about this place is it was very clean and a new facility. The last good I have to say is GOOD BYE!!! I will never go back there again. Change your own oil! Better quality and service.Lastly, there is a special day for women but men have to pay full price! Is that equality? Maybe the men should get a day or just go somewhere else. Kinda baiting women and leaving us guys out. I’ll just do mine myself. Kenny is blowing smoke and using mirrors!!!And the replies from the good reviews are definitely from a script or a bot. Same sentences and just change the names. Cheesy!!!