Sally has been invaluable in arranging complicated travel for myself and my wife. She managed to cut travel time and deliver competitive pricing. When my travel was complicated, such as getting to remote areas in the Himalayas for a motorcycle trip, she always had solutions. Bravo!
I have lived and traveled all over the place and recently had a rather convoluted travel schedule I needed help with, as I couldnt seem to get the right connections I needed to be a stress free trip :) Kelly Jo with Alaska Travel Source was- and is - AMAZING! She gave me so many options for everything I needed and was very responsive to all my questions. I HIGHLY recommend this wonderful company. Even when we retire and leave Alaska, I plan on using Kelly Jo and Alaska Travel Source for our trips. Hands down-THE BEST.
I have worked with Bill Beck for a couple decades now and he never fails to impress me with his skill and ingenuity. In addition to being a really good guy, he is truly creative about coming up with travel solutions that both save me money and add to my comfort. Even though I could easily go online and book my own travel, I continue to use Bill because, I am confident, he has saved me far more money than his fees over the years, and comes up with ideas that I wouldnt think of.
I traveled to Ireland by myself. Never had traveled out of the U.S. much less alone so I was a little nervous. It went as smooth as silk thanks to Sallys help and arrangements. You not only get the reservations you need but you get a gazillion tips on traveling particularly for your destination. And they are so friendly to work with. Like your own best friend!!
I spoke to Kelly Jo at Alaska Travel Source after another travel agent never followed up with me on on a trip we wanted to take to Alaska.. This trip was for a special occasion and it was very important to me and my family that everything be perfect. Kelly Jo took the time to described the different areas and asked the right questions so she was able to pinpoint the places and excursions that hit all our check boxes for this trip. Her experience really showed in the very detailed itinerary she sent that even included suggestions of where to stop along the way for lunch or to take in the sights.Kelly Jo was very easy to work with and we will be making future trip plans with her..
I originally contacted Alaska Travel Source to arrange for international travel last year. Their service was absolutely excellent and all went seamlessly. When I recently needed to make last minute domestic travel arrangements I contacted them again, and within minutes they were able to arrange a multi city travel itinerary. I have spent hours in the past online, in attempts to make complicated travel arrangements. - It is a huge relief to be able to call Alaska Travel Source, list out my requirements and know that they will make all the necessary arrangements for me, and that I will have results in a timely fashion. I found all of their staff to be very responsive, and would highly recommend them to anyone making travel plans.
Super friendly and was able to get our travel plans taken care of and are seat side by side all the way to Florida and back and we greatly appreciated your kindness and how nice you were to us and we look forward to seeing you again soon thank you so much for helping us I think youre amazing
Bill Beck was awesome,from the first initial contact in planing this trip through to the end. I have zero hesitations in recommending Bill Beck and Alaskan Travel Source to anyone traveling to Alaska. We will be back.
Its a very good experience dealing with the team at ATS. Our guests that stay at Caribou Lodge always seem very happy with their travel planning expertise.
Had such a great time on my trip thanks for organizing everything.Organizing flights, insurance, lodging for 8 people is like herding cats and kinda stressful. But you guys just took care of it all and when something changed or went wrong someone always answered my call and got things straightened up.What can I say, you guys are the easy button!!Thanks alot Bill and Sally
I called for help with an October Alaska trip that I am planning for my husband and one of our sons that I couldnt find anything to do on my own as the tourist season has ended by then, and hoped a professional would know something a google search wasnt telling me. I got a response with an itinerary for a cruise and asked me for names so that she could go ahead and book it on our behalf, a cruise that I was sure I already looked into and was unavailable in October, and sure enough like most everything else when I doublechecked it wasnt. I proceeded searching away on my own until I found one boat tour in Seward and one atv tour in Anchorage, and booked activities on my own. Realizing that I had perhaps found some things that this travel agent hadnt been aware of that might help her to help the next guy, I replied to her email that what she quoted me for wasnt available in October but that I found a couple things to do that she hadnt mentioned and copied her on their websites for her benefit- just to be helpful. I got an email reply that said I had asked about September (I hadnt- and I record my phone calls so theres no arguing that) and that indeed there are no activities in October. I replied again, as she apparently had missed the part where I said I did manage to find activities and gave her links for her records, and she only replied something like those people are hard to get a hold of. I had no trouble getting a hold of them- she knew about them and didnt even try. I am just glad I didnt depend on her knowledge of the area, or her ability to listen. We would have paid for a nonrefundable cruise for a date we wouldnt be there, and believed there really was nothing to do.
Alaska Travel Source provided an absolutely fantastic trip for us. Their attention to detail and follow thru was amazing. We will definitely use them again, and I wouldnt hesitate to use them again. first class service!!!
Bill Beck at Alaska Travel Source was great on the phone, but I dont think he took notes. Hed regularly send information to the wrong e-mails and call the wrong people. This caused all sorts of problems and scheduling issues.I think he lied about a booking as well. He told me he couldnt book a dinner because it was too soon, but I called and booked the same day.I would never use Alaska Travel Source again, because Bill is an owner and you cant go over him to get your issues resolved.
The service is fast and responsive, and I feel like I saved money because this group knows what they are doing. They can book mileage tickets beautifully also ! What a gift!
I have used Alaska Travel Source several times for traveling in and out of Alaska. So far each of the agents that I have dealt with each have well over a decade of experience in the travel industry. They are reliable and friendly and have saved me some money on vacation packages. I wont be experimenting with orbitz or priceline again any time soon.
Jeri from the Alaska Travel Source always goes the extra mile to take care of my business trips to Alaska! They are responsive and truly have the customer in mind when arranging travel.Ted Rapp
Really helped with complex travel itinerary - found an affordable ticket, made sure I was well-taken care of too!
The staff that work here are all incredible, if you would like some personalized service and know everything will be done correctly with an eye on detail this is the place you need to book your next vacation
Bill and his crew were fantastic. They booked me on the trip of a lifetime, I got to see the Eagles in concert in Australia. They also recomended a few tours that made my trip even more memorable. Ill be a repeat customer and would highley recomend going to them for all your travel needs.
I have traveled allot and these guys always come through when the trip gets tricky!Highest recomendation
Very patient in dealing with my companies situation. Fraud alert shut the credit card off because excessive spending and they made sure we still had our tickets before the following morning.
So far Kelley has been very prompt in getting back with me on my questions since this is the first cruise I have ever taken I have many questions!