At first I was quite worry about having Alaska Tax Service do my taxes, after of years with another more well known company, but my worries disappeared after speaking with Sean who explained why it was taking so long to finish and e-File. Thank you, Thank you, Thank you! Sean, you were great! I will recommend you services to my friends and family.
This guy is a good tax man. This year he was really busy and we showed up for an appt. but he said he was behind. Nevertheless, he made up for it and we got our taxes done in a timely fashion. Ive used him for the last 3 years and have no complaints.
Ive been using ATS services for more than 25 yrs.Profesionalism and knowlegable ATS staff make me keep going back to them.
They are the best tax service that I have ever used. I would recommend them to everyone.
Sean and his staff are great. Sean has taken care of my taxes for the last 6 years. He is knowledgeable, experienced, personable, and friendly. I process both my personal and business taxes with him. I recommend Alaska Tax Service to anyone needing GREAT tax help and processing.
Sean is great! Really helpful and gets things done. Ruth is really nice and friendly! Highly recommend!
I would of given a -1 if I could. As the ratings were 5star reviews and claiming good service, I decided to give them a try this year. My appointment was set to see Sean and verified for the date and time. Showed up early and filled new client packet. Then was told I was not to be seen until a different Monday. Front receptionist went to ask if someone else was available and so Carter said he had time due to a cancelled appointment. Before entering I explained that I was not doing just a W2 tax, he still insisted he can do it today. As I walked in he seemed on the edge already. As I explained to him what taxes I need to do he demanded documentation that was not needed for the type of tax I was needing to do. He had a rude demeanor and was impatient with me. Stopped me while I was speaking and said an extension was going to be filed because his plate is full and for me to leave and set another appointment. How do you suggest a extension without even seeing my profile and not understanding what I was explaining to you. Very poor service from this person but the only good news was that the front receptionist was awesome.
Its amazing what the right knowledge can do!! As a former Alaskan, am now in Eastern Tennessee, had my tax return done here that involved a short sale of my small house. But thanks to college friend, Barbara, she said something to Sean Clapper, who knows the right questions. Now, I dont have a tax problem, and am Not making payments for next 2 years. Would recogmend highly. THANK YOU for your knowledge and great service
I have used Alaska Tax Service for several years now. They are timely, professional and friendly. Teresa prepares my taxes and she is great. She asks me all the right questions and ensures I am not forgetting any little bit of information or detail - she is very thorough. I highly recommend ATS. I dont like handling my taxes myself and I dont mind paying for it to be done right - plus, it is quite affordable.
This is our second year coming to Alaska Tax Service and we are very satisfied. Carter and the rest of the staff were very friendly. Carter took the time to explain the process to my husband and I. They were able to get us in earlier than our original scheduled time with no hassle. Love the welcoming environment. Definitely recommend them!
Teresa is the best! Ive trusted Teresa with my tax returns since I moved to the US 10 years ago. She helped me understand the American tax system and made sure I fixed my withholding to get the best refund. When I began working as a contractor, Teresa helped me organize my business records system and put aside enough money for the self-employment taxes. Shes really smart, very detailed and makes this less stressful. I highly recommend her.
Carter and his staff are very professional and friendly. I felt like my taxes were handled with care and he was very patient with my questions regarding taxes (I know very little like most). His knowledge and expertise made it an enjoyable experience. I highly recommend Carter and his crew at Alaska Tax Service.
Teresa W of Alaska Tax Service is professional, friendly, and dedicated. She has a rare combination of tax expertise and excellent customer service -- Alaska Tax Service is lucky to have her! (As are we!) Shes done our taxes for years and she explores every avenue to get us the biggest refund possible. Plus she is always willing to explain (patiently) the confusing mumbo jumbo that passes for our tax laws. I highly recommend her!
Ive been going to Alaska Tax Service for over 20 years. Teresa has done a wonderful job with my taxes. She always goes the extra step to help explain and find the best results for me. I trust her completely and highly recommend her services to anyone.
I moved to AK from HI and needed tax assistance. I called, made an appt. and ran late. I called in to inform them that I was running late and was able to take the next hour appt. When I arrived, I was greeted well and met with Carter. He is friendly, no nonsense, very focused, and dealt with what I thought was a huge financial problem but ended up to be an input error which was quickly corrected. I WILL see them for my 2020 taxes!! Thank you Carter.
Exceptional Customer service! Carter we really appreciate your patience and dedication to get us taken care of. Highly recommend any and everyone that needs tax help to give him a call!
Alaska Tax Service is a great company to go with. Nice, well knowledged staff, very helpful. I work with Teresa, and shes amazing. I get tax advice, my taxes get done, and (through her advice) I get refunds every year. I highly recommend ATS.
I needed some urgent tax related information and got an appointment within one day. I talked to Carter and he provided a very thorough evaluation about my situation. He was very professional and nice to talk to. I felt I am in good hands and will use their service again.
Disappointment.Very very unprofessional. I gave them my taxes in August, after multiple phone calls and emails I decided to get them back, complete or not.Guy on the front desk just give them back to me and said here.No explanation, no sorry after 4 months.I still cant believe it.Avoid this place.
This place has been a life saver and I couldnt be more grateful for all of Carters help. Not only did he get all my taxes squared away, easy peezy, but he always seems to be available to help when I have questions on how to keep my business accounts running smooth. Im pretty sure he makes running my business as easy and fun as it is.
These guys are great. Very knowledgeable, helpful AND reasonably priced. I would highly recommend them to friends and family.
Carter was so rude. I USE to like Alaska Tax Service, until I was blown off by Cater Ellis just because we were out of state and not in-person to do them. We have been clients there for over 5 years, and will now be finding somewhere else to go! DO NOT RECOMMEND!
We have residential income plus family business. Taxes are too messed up for me. Rather than firing lawmakers who generate tax laws we hire Alaska Tax Service. They know tax law are fast and had the best rates.
Unbelievably great team... tax prep was painless and could drop in without appointments. Great at explaining deductions and what was needed.
Highly recommend Teresa W., she makes me and my family feel like extended family. It is always a joy filing my taxes every year with her. Thank you for all that you do!
Weve been using Alaska Tax Service for years, working with Teresa W to do our taxes, and have found her to be very helpful, reliable, and timely. We highly recommend them to anyone!
Teresa does our taxes every year, even when we lived overseas, which can be very confusing. She is always concise and honest. I wouldnt go to anyone else.
Alaska Tax service is great and Mrs.Pam is above and beyond incredible !!! Her attention to the details was impressive and her knowledge and understanding made it easy to ask questions . Thank you soo much!!!
Had filed the majority of my 2016 return in mid-February, sent the last piece of information to one of the tax consultants there, Sean Clapper, by March 1st. We had email correspondence in which he indicated he would file the taxes by March 1st in the evening and that it was done.Received a call 7 weeks later on the Federal Tax Deadline Date that I needed to come in to sign more paperwork that I hadnt been told about until now. It was an inconvenience to me, stressful for me, and unprofessional for him to have misled me via email, or not updated me since then about this apparently unforeseen paperwork.I do not intend to file my taxes or receive financial consulting from Alaska Tax Service in the future.
Many weeks waiting for reply. Finally gave up.
Friendly, and explain to you the more difficult items. I worked with Carter and will be coming back next year!
Sean Clapper is the man! Great service!