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Moore & Sons Automotive
1107 E Dimond Blvd, Anchorage, AK 99515, United States
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Moore & Sons Automotive

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Cr
Review №1

Never let me down everytime I bring my vehicle and have it done. Good people good attitude.. thank you

Wa
Review №2

Service was great, got me in immediately for an oil change, and were very attentive and friendly.

Ka
Review №3

Man! Just love these people! I have both of my companies drop the car repairs off here.

M
Review №4

First come first serve stud tire change out $80. They open at 730 so get in line at 6:30-7:00 am. Social distancing protocols observed, plexiglass sneezegaurd on counter nice hot coffee and huge screen tv. Honor military and senior citizen discounts.

Am
Review №5

I trust them with my beloved car!

Ha
Review №6

Awesome Service !! They are family owned business and have taken care of my vehicles thorough the years. They have been very knowledgeable in taking care of any problems with my vehicles.They also been very consistent with pricing of repair of my vehicles !!Job will done !!!

Ge
Review №7

Great and friendly 👌 staff. Quite affordable, and ofcourse very efficient in a timely manner. I suggest all my fellow alaskains to go and see about your automotive needs with them 👍🌞

Je
Review №8

Top notch service by a group of complete professionals.

St
Review №9

I had an appointment for 8:00am its 12:55 and still waiting for the truck to be put on the rack to get worked done and on top of that I think I am having some heart issues

Ge
Review №10

Always professional and I get good service would recommend them to anyone

Da
Review №11

Been using these guys for 25 years. Not the cheapest but reasonable and they do great work. My go to mechanic!

De
Review №12

Excellent mechanics, they really worked with me to get my truck running as fast as possible and at a fair price. Ill definitely be back if I have any more car trouble in the area.

be
Review №13

My mom took her 2007 Honda Accord in for a diagnostic test last winter because it would not start. They called her and tried to sell her on changing multiple things and I decided I better just go in there and check to see what is going on. When I got there the guy at the front desk tried to pressure me into changing the belts, battery, fuses, and starter. I thought that was crazy since I just bought a brand new battery from Autozone 2 days prior. I told them i would take it for a second opinion, I took my car down to Honda Continental were their experts told me all I needed was to change the starter and that everything else was fine. I do not know how someone can lie and try to steal from an old lady like that, especially when they are depending on them for transportation in the winter.

La
Review №14

Nice clean shop, competent mechanics and great service. I trust the mechanics to do the right thing with my vehicle at Moore & Sons.

Ra
Review №15

I find Moore and Sons to be fair and honest in every case. Best automotive shop in town. Cant speak well enough about this great family run business.

Ca
Review №16

Quick service at a good price! Will be back for our tire service!

Ak
Review №17

Jim and the crew are top notch! Always professional and very knowledgeable!

Mi
Review №18

Didnt have my size but still helpful

Le
Review №19

I have had used this repair shop multiple times over the years and am treated with respect each time and they are very professional and good at what they do, and the rates are fair and competitive. 5 Stars! And I highly recommend! Ask for Jim or Nick!

mi
Review №20

I was lied to cheated and stole from.I paid $466 to get 2 oxygen sensors replaced.which after i looked at it probably took 15min to accomplish. then never found the problem so I took an hour out of my day and fixed my truck correctly after wasting my time money and a rental car on these guys.DO NOT GO HERE.WARNING

MA
Review №21

Not the cheapest place to get your vehicle repaired but definitely the best so therefore its a excellent value

Ja
Review №22

I’ve been taking my personal and business vehicles - & referring friends and family to Moore’s for a couple decades now! Honesty is paramount when dealing with mechanics working on today’s vehicles and the lack of customer knowledge is more significant than ever. Jim and Jeff have always been able to get my rig in the shop, diagnose it and give me a fair estimate for the fix.You can pay a little less but you’re gonna end up paying more in the end when you end up at Moore’s for a real fix!Thanks guys!!

Mi
Review №23

Ive used this family owned business for years. They are not always the cheapest in town, but when it comes to honest, thorough, competent techs, they just seem to know how to find them. Jim and Jeff are always ready to answer questions and their shops show the pride and professionalism of a well run organization. I have literally referred hundreds of friends, family and customers over the years and they always seem to be pleased. Jan, the matriarch, is always happy to help and Orville is still showing the boys how to do it. Keep up the good work.

Al
Review №24

I recommend Moore & Sons to all. They have an excellent and professional work crew.

Ma
Review №25

Excellent service, honest mechanics, do business there often.

An
Review №26

I had very good service with these guys very helpful. Thanks you very much. Would recommend them to any of my friends. Thanks Andrew Jackson.

Ry
Review №27

They did a great 4 way alignment for me!

Ev
Review №28

I was recommended to this place by a friend. My tire was flat but I needed to be at work by noon, giving about 1.5 hours to fix everything. They had me in and out under an hour and I barely paid anything. Im so happy! Highly highly recommend! Will definitely be coming back!

Ka
Review №29

My on demand heating system went out on a friday. I called on Saturday and a technician called me back. I was able to describe the problem and he was honest in telling me that he would not have the needed part and it would be best to wait til Monday. On Monday I called and was shocked by what they would charge. $180/ first hour and $200 for every hour after. IT was outrageous!! I was able to replace the part on my own, it was a $27 part and took me 10 mins. These rates are very unreasonable.

Ry
Review №30

Changed over my tires, 20$ because I had it on rims.

A
Review №31

The guys at Moore and sons are great. Great customer service and great deals. They did a buyers inspection on a vehicle for me, gave me an estimate of the costs to fix it and even helped me figure out a fair price for the vehicle prior to purchasing it. Long story short, the dealership took the offer, they fixed up the vehicle for me and the vehicle is running great. Thank you again for all the help! I definitely recommend this place!

Br
Review №32

Didnt take long for the oil change & I loved to be able to watch one America news.

Ma
Review №33

Review for Moore and SonsI had a very horrible experience with Moore and Sons. They lied to me multiple times. They made my car worse than the first time I brought my car there. Now, my car is breaking down. I’m hearing more weird sounds.I brought my car to Moore and Sons for the FIRST TIME because I heard a weird noise on the driver side. The guy said, it was one of the belts that was making the noise and he changed that belt (cost me almost $200). My husband asked them to check everything because I want my car to be ready for winter and make sure the car is in great condition. The guy said, “don’t have to worry about that, your car is fine”.After I got my car back, I called them because I am still hearing the same noise. Few days later my car just died in the middle of the road. My car just suddenly stopped working after just a few days from this shop. I had to tow my car to Moore and Sons (cost about almost $100). The SECOND TIME my car in the shop—this time he said the alternator was broken and they changed that too (cost about $600).I got my car back again after the second time in the shop and I called them again because I was still hearing the same frkn noise. The guy said to bring my car back to the shop again for the THIRD TIME. He said it was one of the axles that making the noise, so he changed that axle (costs about $325).For the FOURTH TIME, I called them again and said I am hearing the same noise and it’s getting worse. He then promised to get to the bottom of this to fix the problem. Guess what! He LIED he never fixed it. I am driving this car with more noises than the first time I brought my car to this shop. The problem is even getting worse, and I spent a lot of money trying to fix this car that does not have much value. My car is old and worth about $2,500 and they ripped me half of that amount. They lied to me multiple times. THIS CAR SHOP RIPPED ME OFF! WITH THE PROBLEM REMAIN UNFIXED!

La
Review №34

Best Dam shop in AK.

Br
Review №35

Awesome place had my lower control arm done here and they even showed me before they did the work unlike some places that say you need this that and the other when you really dont would recommend this place to everyone I know

Ta
Review №36

Great people to deal with, from time to time we will refer people with something that we do not handle in our shop. The response from the people we refer is always good and at a fair price. Thank you for always helping out when needed, your techs are top notch to deal with.

Ad
Review №37

One of the best shops in town. Not trying to scam anyone and their service is top notch

Em
Review №38

I knew I needed a lot done to my car and asked for a list of things needed for it to be safe and a list that could wait with estimates in price. They said they would do an inspection when I dropped it off Thursday afternoon and give me a call. No call Friday, they’re closed over the weekend. They called Monday with the inspection done but had no estimate for me and would call me back. Tuesday they let me know the price I tell them to go ahead. They said they’d be done by tomorrow. I hear nothing the next day. Friday I call them and they’re almost done. I picked up my car, the estimate was in the ballpark of what they gave me. I did not get a second opinion. It seems to be working well, but it took them more than a week.

Gi
Review №39

Can NOT recommend.I came from out of town to have $1400 worth of work done. I was very specific about coming from out of town and that I had to be back on the road before dark. They told me it would be 2 hours. There were no problems but it took them eight hours. They acted very laxidasical and unconcerned.

Li
Review №40

I had and excellent experience with Moore and Sons. The initial quote was over $1200 but they were able to find a way to save me some money and got the work done very quickly. They were very polite and helpful. I will continue using them for future vehicle needs!

Da
Review №41

Went in for a tire turnover today at 1. Asked how long it would take. 1.5 hr. So I walk around the mall for an hour. No problems. At 2:30 Im told I will be next. At 3:00 my truck is still in the lot. I understand it is hard to predict an exact time. But if I had been told it would be over 2 hours I would have moved on. I had an appointment at 4 and had to leave without the work being done. No apology.

Lu
Review №42

Had them fix my windshield wiper and do routine maintenance. Cost me about $100 in parts (oil, filter, wiper piece, and a belt). And cost me $500 in labor. Well the belt they put on came loose the next time I started it. Since my family was in town for the weekend, we put it back on ourselves. Called them after we got back from vacation and told them what happened. Guy on the phone basically said since we fixed it ourselves there is nothing they will do because they wouldnt be able to see what they did wrong. I hinted that they should do something and the guy blew me off. I asked him if next time should I just cancel my family weekend vacation so that they could see the belt off the next Monday? He again said there is nothing they could do since the belt was on. I dont expect much but maybe just a free hour of labor would have helped out a lot. I will never go back here again.

Ri
Review №43

Great staff! Could not ask for better service in the Anchorage area. Have been using for years and they always get me back on the road quickly.

NA
Review №44

8/6/13, Arrived at 7:30 AM after being promised the sooner I got in, the sooner the repair would be done. Estimate was $460 for a right front wheel bearing replacement. Found one rear brake light not working. I agreed to this work, but unfortunately didnt get a written estimate. They said it would take about 2 hours. Four hours later, it was finally done. The bill? $571.12. Seems they forgot to mention a passenger front abs sensor @$101.09 when giving the estimate and my agreeing to the work. They charged me for the brake light bulb, but not the labor to put it in. Wow! WARNING: Get the estimate in writing, and plan on twice the length of time as they promise. Their mechanics seem to work at a snails pace.

Ra
Review №45

The repair work don on my Jeep was so inferior that a teenager learning auto mechanics cpuld have done a better job . my jeep has never run since.

Ja
Review №46

Quality work good service, over all a great experience!

Ce
Review №47

The staff is polite, attentive and no nonsense. I have been for oil changes, tire service, brakes, lights and inspections. The only time I was surprised by an additional necessary repair they were patient and showed me the issue. I would recommend them.

Je
Review №48

I was recommended Moore & Sons by a guy I trusted at Autozone. I showed up at 3pm on a Friday as a first time customer without an appointment. Jeff and Mrs. Moore were at the front desk and they had my tires fixed in less than an hour and the cost was so shockingly low that I did a double take. Its the only tire and auto shop that Ill go to in Anchorage! Thank you!

Le
Review №49

The customer service is pretty bad, sometimes they can be rude. They never tell you when your car will be done, and when they do they usually are lying. They kept telling me it would be done the next day and they told me that another couple of times. Took a week just to do a timing belt, water pump, and the brakes. Total was over $1500! AND THE BRAKES ARE STILL SQUEAKING!

Jo
Review №50

They seem to have performed quality work, however you need to be very careful about verbal price quotes. We received a quote over the phone, dropped of our vehicle in the evening using the key drop. The work was finished quickly, but when we picked the vehicle up the price had gone up by over $140 from what was discussed over the phone.We usually get emailed price quotes, but didnt have time and it really bit us. The employee also said standard practice is to verify the charge when the vehicle is dropped off, but that didnt happen since we used the night drop and no one called to confirm. This was not for additional work or parts, it was just an unexplained difference in price. It was a stalemate of the classic he said, she said so we ended up paying.The price was still in the general ballpark of other quotes, but it was very disappointing and we might have gone elsewhere given the final price.Be careful to get a written price quote and make sure you know their policy about any hidden or extra charges in advance!

Ca
Review №51

I cannot say enough nice things about Jim Moore and the entire crew at Moore and Sons. I took my car to them for what couldve been a catastrophic problem and they informed me that this problem was covered by an extended warranty by the dealer. Lets just say that my experience with the dealer was not stellar, and Jim Moore took it upon himself to make sure that I was not taken advantage of. They ended up doing the work that shouldve been done in the first place. Moore and Sons will forever have my business. Their honesty, integrity and good work ethic is refreshing. If you want to take your car to someone you can trust, Moore and Sons is your place. Thank you Jim and everyone else at Moore and Sons. Ronda Nakoa

Se
Review №52

Bunch of crooks. Told them to do a general tune-up and check out some systems - NOT TO REPLACE ANYTHING, but to call first. They replaced everything they could get their grubby hands on without contacting us whatsoever. Ended up being charged over $2000 for what should have been a $400 checkup. Tried to talk it out with them but they couldnt have cared less; their only concern was shoving me out the door. Incompent, dishonest, and money hungry. Avoid this shop at all costs.

As
Review №53

Everyones always nice and very helpful. They explain everything very well. Would recommend this place to anyone.

Jo
Review №54

The engine on my 96 Chevy was running a little rough so I took it in to get checked out on Tuesday as soon as they opened. I was told all it needed was just a tune up and that it should be done by the end of the day and they said they would give me a call. I called them later that day and they said they hadnt gotten to it. I had finally received a phone call Friday afternoon saying that they were finally done with it, they close in two hours and theyre closed on weekends. After having to take time off work to get there before they closed I had received my $1045 bill for a tune up, transmission fluid change and oil change.It took 4 days and cost me $1045 not including having to get transportation for those 4 days. I will not be going back.

Jo
Review №55

Bought tires from a cheesy little shop in town and they subcontract Moore and sons to mount and balance them. My drive back to the valley was almost scary with how bad the tires were out of balance. Took them to a local tire shop and they laughed at how bad the tires were out of balance.

Qe
Review №56

This is the worst customer service ive ever received so far.One of my friends told me that they have a good winter tires deal for only 29.99$ So i called(10/02/18 13:28)to check them and the guy on the phone was extremely rude.I asked him to tell me more about the deal and he was like “sir i dont know what you’re talking about we dont have that deal, youre in a wrong place. So i was ohh im sorry but anyways how much approximately are your winter tires. He was like “ sir what size sir, tell me what size”I understand this guy might be going through a lot in his personal life, but he shouldn’t express that while hes on his shift, especially being a phone customer service. FAIL !

Ke
Review №57

Good service. Company I work for has used for years.

Ro
Review №58

Excellent shop, knowledgeable staff, good communication and prompt service. From an oil change, tire change over, to a transmission R &R they have done numerous projects for me. I will be going to Moore and Sons for as long as I am in need of automotive services.

Br
Review №59

Only place I trust to work on my vehicles

St
Review №60

Best shop in town! Great service and outstanding work!

Vy
Review №61

Left vehicle for inspection and repair as some signs of wear started to show up. As it was all quiet, no calls with inspection results, inquired for a status update after 7 hours - got silly promises to look at it immediately. Picked it up after more than 8 hours - theyve done nothing, havent even inspected it. Probably the worst automotive shop in Anchorage.

Da
Review №62

I wont let anyone else touch my car. Fair and honest people.

Es
Review №63

Very kind and great customer service. A bit too expensive for me...

Su
Review №64

This is one of the best automotive repair in town!! Love this place!!! and the people are so nice and helpful

dy
Review №65

I brought my car to fix my starter, and the most inconvenience happened, my oil plate came loose and oil spilled all over my engine. The thing was that was never loose. We brought it back for them to fix their mistake and told us we had to pay, don’t get your car fixed here unless, you ready waste awhole lot of money. There’s some shady business going on.

Jo
Review №66

Worst experience I’ve ever had with a local business. We were ripped off, lied too, and cheated by this business.

Ou
Review №67

Our car sat there for three days and not a single update. There communication is piss poor and they work at a very slow pace. Won’t be recommending this place to anyone nor will I ever take my car here again!

Ca
Review №68

Prompt, respectable and quality service, with my work and personal vehicles.

Li
Review №69

We were traveling through we had brake problemsthey got us in to repair our vehicleClean shop

Mr
Review №70

Not so friendly, stubborn attitudes.

la
Review №71

They Always fix the problem

jo
Review №72

I paid 1047 $ two months ago to fix transmission box and nou again same problem.

Ch
Review №73

Prompt and good service

Cr
Review №74

Excellent works

Ba
Review №75

Went in for tire change over and some regular maintenance. I found Moore and Sons friendly and professional. As a women new to Anchorage and not sure where to go, they came highly recommend from a friend. I will defiantly be back!

je
Review №76

Quick, helpful, affordable, trustworthy.

Information
17 Photos
76 Comments
3.8 Rating
  • Address:1107 E Dimond Blvd, Anchorage, AK 99515, United States
  • Site:https://mooreandsonsak.net/
  • Phone:+1 907-561-1994
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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