Nice and friendly. Secured parking lot and they had my truck running and waiting when we flew in the winter! The shuttle was very convenient and on time. I highly recommend this place!
They make getting your car seamless. So easy to work with. And shuttles are fast and close to the airport
Great place to leave your car. We had an extended two week trip and returned to find all in order. Our van died and they jump started it. Fast and free shuttle to and from airport. Awesome staff, great prices. I will leave our car here from now on and recommend Air Park to all.
Alaska Park has been our go-to Airport parking since they opened! There are always Groupons for 2 days of free parking! As we gather our bags from the baggage claim, you make a quick call to them and read your ticket number and they say, “we will be at bay 6 to pick you up”. It’s so nice to walk out to a warm shuttle bus, especially in the winter time. Be sure to have a tip for your drivers! They are so sweet helping with luggage after those long flights! The best part about Alaska Park is returning to your own warm vehicle! Water is free inside the building when you check out, and don’t forget your Groupon! Amazing set up! We will always be back! Thank you Alaska Park! I do wish to suggest setting up a Venmo account for tipping! We had forgotten cash upon returning home!
Returned to pick up our truck that was running and warm, however the diesel pickup next to our truck was exhausting into our vehicle, we got sick (vomited) and my truck on day 3 still has diesel smell in it. After a 2 hour drive home with windows down we survived. Called and talked with manager who had little to say and unprofessional to say the least, no compensation. We will pass on your service and pick an alternate service. Good luck
Super cool staff!I just want to park my vehicle and know itll be there when I return, but these guys treated me like a brother!My situation was bizarre, so I wont use it as a reference, but the guys at Alaska Park saw that I was in a plight and offered above and beyond to ameliorate my discomfort.Thanks a million!
Crew VERY helpful and quick! Highly recommend
Friendly staff. Warm vehicle waiting with refreshments. Great service.
Fantastic, efficient service. Excellent customer service.
OCTOBER 2019My daughters Dodge 1500 4-door truck was stolen from this place! Do not park here. The keys are within reach of a thief. The attendant wasnt inside with the thief! Plus how could the attendant not notice the truck lights flashing when he was trying to locate the truck as well as driving around the lot trying to get out. This was like 2am. Very poor staffing. This thief got a ride from Diamond parking after trying to rob a vehicle from them. Well he succeeded at Alaska Park. What a nightmare to deal with the insurance companies. This was all captured in security cameras. Park at Dimond parking or somewhere else with more experienced staff and better process for security. So disappointed with Alaska Park & Ride.
Exactly as they say. Quick and easy. I will return again for future trips. We travled on Christmas and despite the high volume of people they were so fast and easy to work with
Very impressed!!! Professional, courteous, and reasonably priced! I was in and out quickly and caught my flight with plenty of time to spare. Little to no wait for the shuttle upon my return. My car was already in front of the office warming up as I got off the shuttle to pay. Ill definitely be using this service again!
First time user, temp was 4 degrees F and my door was hanging open, the heat only on level 2. My car has remote start, but instead the keys were hanging out in it. After paying I go to get inside and my seat was as far forward as possible, while I sit as far back. Would rather just pay for a ride home, and will next time.
Alaska Park is extra convenience. The airport parking has had too many vehicles tempered with. Just need more deals $ other than Groupon.
This is by far the best parking option at the airport. They are cheaper than the other options and are better quality. They offer discounts with a variety of employers. I dont know why anyone goes anywhere else.
Alaska Park staff are extremely efficient, courteous and professional! We were very impressed with the quick service and pickup at the airport when we returned. Shuttles are super clean and drivers are very polite. The check-in and valet staff at the lot are very informative and professional. Rates are extremely reasonable for the peace of mind you receive when leaving your vehicle with Alaska Park. We highly recommend their services!
Alaska Park was extremely rude! This was the worst customer service I have ever received. If I could rate them at a 0 I would. I will definitely be going with their competitor next time!
Best airport parking ever. Fast and efficient
Usually, the time wait is good for the shuttle. During holidays, vehicles tend to be left unattended and, stack in line, near the check in office and help with luggage is a bit slow. You may want to get there early. Occasionally the shuttle makes drops and pickups at the hotel next door, so that slows things down a bit. Free water and coffee, is wonderful.
This is an excellent service. I fly a lot and have been using it for 3 years. There has never been a problem. High customer service.
They accidentally over charged, I paid cash. They called me up after I had left and told me they over charged, very honest, will continue to use their services!
Parked here over night. The prices were not too bad.
Average parking service close to the airport. Had one very helpful driver and one who wasnt so I dont have a great feel for their true service level.
Very convenient shuttle service. Always have my car ready to go when I arrive. Nice people working shuttle and counter.
Whats the point in Valet parking if your vehicle isnt even warm when you pick it up? Every time I have parked there they have either just pulled my truck up front or are just starting it. Ive had my center console gone through once that I know of and the last time I parked there, I come back to find a nice scratch down my running board and on my fender. The manager was very condescending and rude, not only with me but another customer that had their vehicle damaged on the same day. I will not park there again!
The prices are cheaper than the airport. The shuttle service runs 24/7, and you vehicle is snow free, warm, and waiting for you at the curb when you exit the shuttle. The staff are always friendly.
Great team and location! Always great to stop by. Staff greetings are great!
Smartest way to leave your car behind. Get you to and from the airport real fast, nice shuttle, Good service.
Super fast convenient location, great proximity to the airport and very well staffed. Reasonably priced for great valet service.
Incredible service at a competitive price. Best place to park your car if you are flying out of ANC.
We went through Midnight rentals - they were great but Alaska Park rentals was down right rude and inexcusable. This was the most awful customer service treatment we’ve ever received. If I could rate them at a 0 I would. Our flight came in late 11:45 pm. The staff assumed we were needing parking and not a rental car. The main gal at the desk was so rude And even threw our keys across the desk at us - they gave us no information on the car and they didn’t even check our personal information prior to handing us our keys. We will never use their services again.
Its great in the winter time to have your car warmed up and the snow cleaned off and the staff is very nice
Excellent service and I love my truck is snow free and warmed up for me.
I love that my car is warmed up and ready for me when picking up.
The only perk to the valet is that they warm your car for you when you get picked up
Only a little bit cheaper then airport parking, but they drop you off at the gate and warm your car for you.
This place has always taken good care and is convenient to access if you are driving south on spenard.
Killer parking plugs for your car. They warm up your car when you are on the way. Shuttle both to & from the airport.
Very fast service and returning to a car that was warm and had the snow removed was a great experience. The price was comparable to long term parking at the airport; Ill be using them for my airport parking again in the future.
Great place very helpful people
Fast, simple and easy, what more could you ask for?
Excellent customer service. Your vehicle is ready and warming up when you get there
Awesome service. Good Valve.
Our car was waiting and running when the bus dropped us off. Great place to park.
They have raised their prices tremendously in the past year
Why are the seats and mirrors so far out of adjustment? Please dont change our settings while parking our vehicle.
Do NOT take your car to ALASKA PARK!!!!! They destroyed my truck, they pulled off driver door handle and passengers door handle... They took a ice scrapper and scratched the entire truck!!!! My truck looked like someone keyed the entire vehicle....
Friendly stzff and shuttle driver.
The two front ladys at the counter are clueless. replace them.
My favorite place to park when traveling
Great customer service!
Great shuttle service.
Great service
Very convenient
Great staff!!
Awesome
Excellent service!!!!