I had a slab leak and was very pleased with my restoration experience. Brock, the project manager and his staff were prompt, pleasant and very professional. I would highly recommend Oakwood Construction.Sincerely, Mary A Collins

We had a flood in our entire downstairs January 2020 and required significant remediation and renovation that took over 3 months to complete. I used Oakwood Construction because my insurance company, USAA recommended them as one of their preferred contractors. USAA typically only contracts with businesses of high quality, so I went with their recommendation and worked with Oakwood.After all is said and done, I am not satisfied. I feel I was misled by Oakwood, and Oakwood was unwilling to resolve the issue with us. I wish I had stuck with Superior Restoration who had done our initial clean up.Oakwood lured me in with strong customer service through the contracting phase. But after that things went downhill. The project took a long time and I had to check and double check that everything was being done as expected. My shelves were painted with the wrong kind of paint which showed marks when anything was set on them. We needed to have subcontractors return to correct unprofessional work. The final straw for me was that I was charged for a balance of over $2500 at the end of the job that was unexpected and no clear explanation was made of why a balance was due. I had worked with the initial Oakwood employee closely to balance out the budget and did not sign a contract until I was sure we were not going over budget. Oakwood says there was some error in the original budget provided by USAA that resulted in me owing money that I made clear to Oakwood from the beginning I could not afford. My USAA claims adjuster said the original budget did not include the component that Oakwood said resulted in a balance due. I had been upfront and honest throughout the process that we needed to keep the repairs within the budget approved by USAA. Oakwood kept saying we needed to come to some type of agreement but they were not willing to do anything on their end except take the full payment. In order to avoid being sent to collections, I was forced to put the balance on my credit card. I am left with a feeling of being taken advantage of. I cannot recommend this company.

I am very pleased with the service provided by Oakwood Construction. They restored our kitchen after a water leak ruined all our floors and cabinets. Ramon Scott was the project manager in charge of our restoration and he did a fantastic job answering all questions and concerns we had. All work done was completed in a timely manner and to our specifications including drywall repair, paint, cabinets, floors, base boards, quarter rounds and even the outlets in the island got replaced, that electrician was the best. Even all the garbage and messes were cleaned up! I highly recommend the Oakwood team for your restoration needs and definitely ask for Ramon for next level customer service.

Do NOT trust this company. My insurance scheduled an inspection through this company and said that I didnt need to be there nor sign anything, so they came while I was at work. My boyfriend let them in and they had him sign a document which they told him was to prove to the insurance that they showed up. Well it turns out, it was actually a bill agreement without any indication of amount. They tried to bill me $400 dollars for a 10 minute inspection, oh and the first line item on the bill? A $189.10 charge for a phone call during business hours! Yes, that is right. This company is so incredibly immoral they charge nearly $200 for a phone call during business hours that I didnt even make. Theres a million construction companies out there, save yourself and dont choose this one.

The experience we had with Oakwood Construction was great. All hail to my Project Manger Liza, shes the best. She made our journey smooth and worry free. Her expertise and professional touches were personalized that every client would be happy and exceptionally satisfied. Our sincerest gratitude to you Liza, It would have not been this successful if not for you.. Two thumbs up!!!

Great work in a timely manner. Guaranteed.

This summer, we suffered water damage from a leak in a 2nd floor bathroom, and Oakwood Construction was in charge of the repairs and restoration. They fixed the pipes, restored the 1st floor ceiling and wooden floor, and painted. Were very happy with their work. They were professional (punctual, polite, communicative) and did an amazing job. I recommend them 100%. Thank you, Lisa McKinney for putting together a great crew.

The moving crew were AWESOME!!! They showed great care, cleanliness, accommodating to customers requests, attention to details, Im amazed how patient they were as they professionally placed Every piece of furniture and decorations in place. They completed our job in Downey, Ca today Friday, April 5, 2019. Also office staff were all kind and professionals. I would and have recommended Oakwood who had unexpected water damage. High 5 attitude🤗

I feel so fortunate that my insurance used Oakwood Construction & Restoration company to repair my house after it was flooded! Brock, the Oakwood Construction Manager, was awesome assigning and scheduling various teams to address water damage, packing and moving furniture out, flooring demo., drywall repairs, installing beautiful new wood floors, baseboards, and seeing that all areas affected were painted and looked pristine. To my surprise, my house was then thoroughly cleaned, promptly followed by the movers returning my furniture. Every job was done to perfection and coordinated so that no time was wasted. Brock was accessible, while keeping me apprised of the status of the repairs every step of the way; and made sure everything went well. I could not be any happier with the outcome and the way my house looks! Wow, thank you Oakwood! What an excellent and professional company!

We had an internal water leak that impacted 2 bedrooms; flooring, walls, cabinets, closet items, etc. It was a mess. Team Oakwood led initially by Aaron P. then Brock C. were responsive, professional and knowledgeable. As a customer you want people that respond to texts, voicemails and emails; they were on it always never I had to wait.As with any project there are miscues; it is the mark of a team how they respond when faced with these challenges and they handled it perfectly without a delay.I recommend you use them as your restoration team.

Great company to do work for, always up front and reliable. As a vendor you can trust this company for scheduling properly and paying on time.Thanks again...

With a leak on my balcony, my insurance set up Oakwood Construction to tarp it for upcoming rains. The first time out they created a large sail that caught the wind and made the sandbags fall off the balcony onto the sidewalk below. They came back and used an additional tarp which was previously used with paint on it. This was supposed to be their best crew. This tarp ripped due to being used. AGAIN sandbags fell off onto the sidewalk below. They promised they would send a crew out again and I would be first stop in the morning at 9am due to the rain. When calling to see where they are, office staff promised they were on their way and would call with an eta. 50 minutes later, still no call no show. Incompetent rude late and dangerous. Do NOT use.

Never deal with Oakwood Construction. They will charge outrageous prices for shoddy work. This company came to my home gave me an estimate for the work they said would be done in a decent amount of time bamboozed me into thinking I was going to have my bathroom all restored after a bad leak. Work was never done they would come every day, someone different everyday stay for an hour leave and nothing was done except wrack up a higher bill for my insurance company (FRAUDS)Oakwood has threatened me with a law suit and to put a lien on my home. Be very careful of these crooks.ESPECIALLY JOSE JUAREZ, SHERWOOD COOK AND GREG MILLS They want all my insurance money and THEY DONT CARE IF I AM LEFT WITH NOTHING TO PAY ANOTHER COMPANY TO FINISH THE JOB!T

They are unreliable, unprofessional and dont really know what they are doing. I got them through my insurance to rebuild a shower. After I signed the contract, the manager called me to tell me that the project manager assigned to me had had a family emergency. The nightmare started then. Oakwood would re-schedule work, crew came to do what they were not supposed to do or they would no show up at all. Manager would not even apologize and manipulate me with excuses, and nobody was able to supervise. After several attempts to communicate my concerns and requests via e-mail, the manager became very upset. He called me and cancelled the contract over the phone, leaving me with an incomplete job and wrong materials that he had ordered. A couple of days later, workers were showing up to my house without having been informed that the job was stalled.

They did half a job nothing turned out the same I called them about it and they never return my call I would never go to them again ever

Go with this company if you want to wait six months to a year for them to start your project not a good company to go with

My personal experience is really bad,they should invest in training their staff because their customer service is unacceptable . I called 3 days in a row,spoke with different persons at front desk, left messages to 3 different people and nobody called me back to help me solve my problems . What kind of professionals are they, very disappointed...

Great teams to work with

Rude and overpriced.