Always good at Johnstone. Knowledgeable guys solid parts at a fair price. So is that what you need there to they do overtime as well

Nice parts counter people, have my parts about 98% of the time and usually get them the next day. Always on the cutting edge of HVAC Technology.Thanks Johnstone

Johnstons crew is always incredibly helpful and knowledgeable, especially for newbees like me.

I called to find rubber gaskets for my manifold line set. They had the necessary gaskets in stock. They told me over the phone that I have to be a contractor to be able to buy rubber gaskets to repair the end of a manifold line set! Pretty outrageous. I truly hope they go out of business--money is money, why would they refuse business.

Great service and parts availability.DIY people need to move one somewhere else.Too many interned educated idiots.

Excellent customer service, I work for a large company and they always have our POs ready for pick up when I get there. Friendly counter staff that actually have a background in HVAC. Always willing to go the extra mile to help us find pricing and availability.

Customer service leaves alot to be desired. If I ask you the price on something with tax included, dont respond with I DONT KNOW !!!Im already purchasing something on a P.O.!!Pretty stupid.1. I work with a large HVAC company.2. If youre not having a good day, fake it!3. Treat everyone like you are helping the OWNER of Johnstone.4. Would you have treated him/her that way?Disappointed.

Guys are great and no a lot

Called looking for a control module for a furnace. I was told that they would ONLY sell this to a contractor. In other words, these yayhoos are supporting HVAC guys who charge $600+ to replace this part. A board which consists of two Molex type plugs and 8 or 10 spade lug connections, and a handful of screw terminals for the thermostat. A simple fix that would take anyone with a modicum of ability 15 minutes to install and can be found anywhere from $80 to $140 online from Amazon and others.If I didnt know what I was doing, I wouldnt have found and be on the phone with them to begin with! I was looking to support local business, but these JAs can BITE ME!GO AMAZON!! PUT THESE PUKES OUT OF BUSINESS!

Great service, Goodman equipment in stock.

Masks required.

Exelent service

Excellent service

Excellent customer service.