This boy does not even deserve 1 star. He screws up policies, never picks up his phone, never reply to his messages/emails, and he will never follow up with you to see if your questions has been answered. Most of the time, I had to contact farmers insurance and the customer service representatives would help me with my issues when I told them I was not able to get a hold of KEN DAVE my AGENT. Be smart and choose another farmers insurance agent because you will be wasting your time. I wasted one year with this idiot who cannot even do his job properly!