user
Alps Heating & Air Conditioning, Inc.
1895 S Santa Cruz St, Anaheim, CA 92805, United States
Appearance
Alps Heating & Air Conditioning, Inc.

Comments
Do
Review №1

We used Alps Heating and Air Conditioning 2 years ago to replace our furnace and had such a good experience that we called on them recently to replace both of our ancient air conditioners. As before, our representative took his time in helping us make a decision on air conditioners that we were very comfortable with. The team who installed the air conditioners was excellent. They were friendly, unobtrusive, informative and kept all of their stuff organized and picked up. When they left, they took all the trash. We even found the office staff to be very responsive and quick. Wed definitely use Alps again and wed recommend Alps to our friends, family and anyone in need of heating and air conditioning services.

Ka
Review №2

Alfredo was the technician. He was professional yet very friendly. He told me exactly what was wrong with my heater and what my options were going forward. I was totally surprised when he told me the charge for his services because nothing is that inexpensive anymore! Two other things I really appreciated about this company - a representative from Alps kept me apprised of Alfredos whereabouts and when he would be arriving so that I didnt have to guess as to what time within the two-hour window he would show up. Its too bad more companies dont adopt this practice so you can go about your business until the tech shows up as opposed to wasting time waiting around for 2 to 4 hours until the doorbell rings. Also, I liked the idea that they text you a picture of the tech who will be coming to your house along with a short paragraph that describes him. This way you know who youre opening your door to and inviting into your home. This is a thoughtful level of protection that someone like myself - a single female, appreciates.So if you are looking for a class-act company with reasonable prices and expert technicians to service your heating/AC, Alps Heating & Air Conditioning is the place you want to call!

Pa
Review №3

Everything went great today. they were super professional and the unit is so shiny and new and kicking out some serious air right now. i might need my winter jacket 🤣

Ka
Review №4

Was really happy with ALPS installation of my Lennox HVAC system six years ago and equally happy with the checkup done recently. Jamie was on time, professional, and answered all of my questions. Highly recommend ALPS.

BI
Review №5

We was very impressed and happy with everything the Alps serviced . They were professional and responsibilityI high recommend, let the alps do for you .

Na
Review №6

We had a complete HVAC system installed at another property and it’s been working beautifully. They were great to work with. This time, my air conditioning was not cooling and they came out and did a very thorough I mean very thorough examination of my system and came up with the fact that we did not have any coolant in our system..

Ry
Review №7

Really glad we chose Alps for our Heating and AC needs. Our home needed the entire HVAC system replaced as it was nearly 30 years old. Had three places come out to visit and quote. The price between all the companies was essentially the same, but the level of detail and care received from Allen and crew at Alps easily put them over the top. The other companies were OK but Allen took the time to explain everything in detail that we would be doing, including time to select the exact right model that was needed for each piece of equipment. The day-of install crews were phenomenal - Manny, Alexis, Jerry - and all the other guys did a fantastic day during the installation. Everyone was prompt and polite, and were respectful of being on property with booties and masks worn all day. I received a walk-through of what they had installed before they left, and a check-in follow up call a few days later from Allen. Superb all the way around!

Mi
Review №8

This company gave a fair estimate when others inflated their prices. The work done was fast, thorough and complete! The workers did not leave a mess and stayed to make sure everything ran smoothly and to explain all mechanical devices and how they worked. Very happy with them and I would recommend them!

la
Review №9

Technician Alex Veramontes was very courteous and knowledgeable . He took one look and knew exactly what was wrong and fixed the problem. He explained what he was doing and took time to answer all my questions. The office staff was also very nice and got me an appointment the same day for which I was thankful, since it was a very hot day. I recommend Alps air and will use them again

Na
Review №10

Allen was our main contact and he was very professional and quick to all questions I had with regard to installing a unit in my property. He provided excellent service and was very accommodating.

Ja
Review №11

On time and super professional - we knew that there were some potential issues with our system, and the tech was able to take a look, and give us an idea of what we needed to have updated. He was very courteous and got us set up with an appointment to have an estimate determined for the work that needs to be done. He was very knowledgeable and answered all of our questions.

Ki
Review №12

James was my technician. He was wonderful! So knowledgeable and informative. He found something the original installers hadn’t noticed and corrected it right away. I highly recommend Alps’s Heating and Air. They are always professional. Office staff is wonderful too!

Sa
Review №13

Alps installed my new AC and dual heater three years ago and does annual service. They are the best out their for professionalism and explaining things! Highly recommend! Their techs including James today outstanding!

Ju
Review №14

Very reliable and the same great technician came out to address my warranty issue after 7 years since Alps installed my condenser.Thank you Alfredo & Alps!

Ch
Review №15

Excellent and very professional installation of the whole new AC unit. Done on schedule with no issues. Very nice work done in the attic with all the ducts and the equipment.

Ch
Review №16

ALPS did a great job. They were able to schedule my appointment to occur within a week of my call saying I wanted to move forward. They replaced my AC, furnace, ducts in my attic and more. My AC unit used to be right next to my front door and they came up with a wonderful solution of using the crawl space to move the unit without having to cut through concrete. This helped save me so much time and money. The team showed up on time and took their time to make sure the job was done right and well.

Te
Review №17

Jorge and his team did an outstanding job! Because we were changing our original heating install from garage to upstairs in the attic, we were concerned that everything would turn out well. Our concerns were handled in a most professional manner and I thank Jorge, Walter and Eric for their attention to detail.Highly recommended!

Ed
Review №18

Joey and Kiki did a terrific job installing our AC and heating unit. They didn’t take any shortcuts and made sure everything was working perfectly before they left. I would not hesitate to recommend them or the company to any of my friends.

da
Review №19

Vanessa at Alps was very helpful and pleasant to work with. She resolved my job in a timely fashion.

Ma
Review №20

Alps is a great family owned company!! They provided an assessment of my house’s needs, engineered a solution, and built a great new system that is working great. Everyone I dealt with, from the office, to the bid, to all of the installers, were courteous and friendly. They also have great low interest financing options available. I highly recommend this company!!

Co
Review №21

The Alps team was great, professional and efficient! Very pleased with the workmanship at my property!Thank you

Da
Review №22

ALPS was fantastic. From the start, Allen our sales tech was thorough, explained everything and quoted us based truly on our needs, not what he wanted to sell us.Enrique, Lázaro and Jerry, the techs who did the installation were kind, respectful and made sure everything was done right.We will definitely use them again if needed, and definitely recommend them!

Ja
Review №23

Maintenance on both my furnace and a/c completed. Technician was pleasant and answered any questions I had.

Su
Review №24

The entire staff is fabulous from the sales team to installers and office staff! Wonderful experience and excellence and attention to detail in all things. Highly, Highly recommend!

Ja
Review №25

James came over and performed a detailed inspection of heating and cooling units. Very knowledgeable. Would welcome him back for any services. We have referred numerous friends to Alps and they are very satisfied.

Jo
Review №26

Alps is one of those rare companies that actually provide the service I need without any of the normal headaches associated with maintaining my home. The techs are professional, polite, knowledgeable and thorough. You can’t go wrong with Alps Air.

Ti
Review №27

Very pleased with all aspects from initial sale, to installation and now service. Professional, responsive and friendly. I’ve recommended to neighbors who’ve also used Alps and they have the same comments.

Bi
Review №28

Hired Alps Air conditioning and heating to do my annual maintenance service on my heater and air conditioner. Service technician was very professional and thorough. I highly recommend using them.

Ro
Review №29

Alex was very professional and informative. We are awaiting the information regarding the estimate he said he is going to write.Sincerely,Ron and Dee Fix

Bi
Review №30

Alex replaced our thermostat today. He was on time and was very professional. He is a great technician!! Would highly recommend.

Ci
Review №31

James was awesome, very helpful, throughly explained everything that needed to be done with our unit to get it going just right!

Ga
Review №32

After 26 years of faithful service, we decided it was time to replace our HVAC system to include: AC compressor, gas furnace, coils, smart thermostat, and air purifier. We had two basic requirements, energy efficiency and quietness. We received five proposals. Alps we definitely not the least expensive but we went with them for following reasons.When Alan came to our home for walkthrough in order to generate proposal he did a very thorough job. He looked at all the equipment, ducting, electrical and so on. A couple other companies basically walked in looked at the furnace asked a couple questions and left. Alan listened to what we wanted and showed us Lennox equipment that he thought would match our needs. This was important as we had received several proposals quoting “builder grade” equipment that was made in the “same” factory as Lennox. The proposal we well written and described in detail the equipment and all aspects of the installation.Installation was on June 24, 2021. The installation team consisted of Jorge, Walter, and Erik. All three true professionals who took pride in the work and very pleasant to work with. Really hardly knew they were here most of the time. They left the house probably cleaner than when they arrived. Great install group!We really love the new system. The old blower sounded like a jet taking off when AC was on. This one you really don’t even notice it. I really like the variable speed operation the keeps the temp very constant.Electrical usage is down substantially. Today I reviewed our usage on SCE. I compared June 22nd (old unit) to June 26th (new unit) there was a 46% reduction in electrical usage between the two days! NOTE – High temp on 22nd was 86F and 85F on the 26th.If looking for a new system or system tune-up/repair, give these fine folks a call. I don’t think you’ll be sorry you did.

Gi
Review №33

I had a complete system put in from scratch on my 100 year old house. Enrique, Lazaro and Erick did an amazing job and Im very satisfied with my new central air and heat system. Allan was the salesman who helped me get the price down with everything I wanted and was competitive with the other company I was talking to. I had a few minor issues and they were back out the next day with easy fixes and all is perfect now. They installed a heater and ac unit as well as put vents and ducts in each room. I have a WiFi thermostats and an air purifier. All in was 15,400k for my 1200square foot house. Much needed for the crazy hot summers in Long Beach. They also installed my parents central air system and they are very satisfied as well. Theyve had theirs 4 years with minimal issues. Highly recommend Alps.

Ma
Review №34

Great guy, great service will use again most definitely!

Ma
Review №35

I have always been happy with the service I receive from this company. Alex is always respectful and courteous and very knowledgeable. He always takes the time to explain the service he’s going to do.

Ra
Review №36

Great communication setup. Called to make the appointment and got automated text messages about the status of the appointment. Tech was out just toward the end of my two hour window and Jose V was great. Took the time to listen to what occurred and then went straight into the diagnosis. Changed the motor and he did all the checks to make sure we were all set. He was very professional and gave me some great info on my system and what the latest standards are. Good things that will help me make an educated call next maintenance tell. Would call them again for my next HVAC needs.

ke
Review №37

Great company and been with them for years. Great technicians.

Jo
Review №38

Thank you ALPS! I received three estimates for a new AC and Heating System. My friend suggested I contact ALPS. Joey came to my home and hands down he is the best of the best. He did a complete analysis, answered all questions, was down to earth and genuine. The installation technicians also warrant recognition. They’re hard workers, technically skilled and experienced. It’s crystal clear and understandable the reason ALPS has been doing business successfully for over thirty years. I couldnt be happier and I would highly recommend them to anyone. P.S. I was never asked to write a review. This is the first review I’ve ever written.

Sa
Review №39

Alex was knowledgeable & didn’t try to sell me something I didn’t need.

Je
Review №40

Both service and backend teams were terrific. Had a new furnace, ducts, and thermostat installed...everything went smoothly. Support team assisted and answered all questions...truly a team effort. Highly recommended for all HVAC services.

Ma
Review №41

Alex was super helpful, and Rita (in the office) was able to adjust the schedule to get him out to our house for an emergency repair of our A/C system. EVERY member of the ALPS team is super helpful, friendly, and competent. Great service, super knowledgeable!

Co
Review №42

The technician was polite and courteous, and arrived during the time frame given. Due to COVID he took all safety measures while in my house my wearing a mask and gloves. He serviced my equipment making sure to clean up when he was done. I have complete confidence in Alps for all of my heating and cooling needs.

Wo
Review №43

I met with Allen to discuss very particular requirements because I am also installing a solar panel array. Allen went way beyond my expectations, spending over an hour learning about my solar project to understand my energy requirements and then spending more time to assess how to route all the cabling and piping for the proposed system. The installers, Kiki, Gus and Lazaro, were excellent, thoughtful, and professional. They worked really hard to make sure the installation was beautiful while finding ways to route the cabling and piping so it was pretty much invisible.Allen even came back during the install to make sure I was satisfied with the progress. I am very satisfied with Alps and their entire team.

Be
Review №44

Alps just finished installing a top of the line Lennox XC25 A/C and corresponding furnace along with some additional duct work yesterday. If you dont want to read everything below, suffice it to say we are extremely pleased with their service from start to finish and wouldnt hesitate recommending them. They were also very COVID-19 aware and compliant. No messing around, which we as science loving folks appreciate.From the get-go when asking for an estimate we were very impressed. Allen (owners son) was quick to schedule, on-time, extremely professional and very thorough in discussing what we needed and didnt need. We already had a strong idea of what we wanted ahead of time so we could compare apples to apples, he talked about differences between systems anyway so he knew I knew what made the one we wanted different. Allen also took the time to address concerns to our home in specific and suggested a few solutions individual to our home that were low in cost. I told Allen from the beginning that were seeking multiple estimates, and there was absolutely zero pressure to make a decision that day. Allen pointed out some areas where ALPS might have been different than other companies to make sure I had done my homework (I had). Other companies I had out tried to entice me to sign a contract immediately. Other companies were also not nearly as thorough in their explanation and individualized approach.Fast forward a week and we had made our decision to go with ALPS. They were not the absolute cheapest, but the differences were negligible between them and other companies and ALPS had impressed us with the additional things they were adding to help take care of one room that ran hot and increase the efficiency of our system overall. Allen also had no issues with me removing their UV light air purifier to save a few hundred dollars. No pressure to keep it whatsoever.We were scheduled within 2 weeks for install which given the time period is pretty good as far as Im concerned and the system we wanted is currently in high demand. Unbeknownst to us the A/C they ordered from Utah was not received by Monday and our install was Wednesday. There were no other units to be had. However, they went out of their way buying the unit off another contractor and driving to Vegas to get it in time to install at the scheduled time. That is awesome service.Install team (Jorge, Walter and Alexis) arrived 30 minutes early and didnt bother us because it was early. We noticed and told them they were welcome to start. All three guys were gentleman, wore masks at all times, made sure to watch out for our pesky animals and were patient with our 6-year-old. We primarily holed up in our office while they worked and they were sure to ask us about anything at all that they needed approval on or alert us to anything that might affect us. They worked from 8:30 to 6:30 virtually non-stop and when they were done they cleaned up after themselves and took plenty of time to test the system and show us around the new equipment and controls. Nothing felt rushed, even at the end of a 10 hour day. Allen also came by early on to make sure things were going as planned.So far, things definitely feel better than our old system, but we were also working with a 25-year old system prior! That said, even the best system installed incorrectly is no good, and I feel confident that they did the job correctly. The one room that ran hot before feels great. Ill update this review when city inspection gives their work the all-clear. On that note, Allen suggested withholding $1000 of payment depending on city inspection passing. I love that confidence and I took him up on it.My only minor critique is that ALPS prefers to package their UV light and advanced filtration within their quotes without you seeing exactly how much those things are going to cost. I understand why, though these are add-ons that our family didnt find necessary. The important thing is that Allen readily gave the cost when asked and gave no fuss when we asked to remove.We highly recommend ALPS!

K
Review №45

Contacted their front office staff to make a scheduled service call appointment that was calendered two(2) weeks out for Friday 9/4/2020 from 2-4 pm. We did not receive a text/email/phone confirmation that week, the night before or the day off so it would be assumed that the appointment was on and expected them to show up between the time frame of 2-4 pm.They were a no show. No communication regarding them blowing the appointment off, no apology, no reschedule on their part.POOR/NO concept of positive customer service/client satisfaction, we guess they dont need repeat business.

Ra
Review №46

James did a great job. 👍

Ke
Review №47

Best in the business...... As a Manager and professional for over 30 years in the construction supply business. Rita was very nice and helpful and James came out and fixed out unit during a heat wave in a timely manner. I will say James was extremely professional and will recommend them to everyone. Thank You to the entire Alps Team!

Ba
Review №48

Allen P. answered all of our questions and made some excellent recommendations to save us money. Excellent service and very knowledgeable. The work has not started, but I trust that it will be great.

He
Review №49

I have used ALPS for all our cooking and heating needs for several years and find their service exceptional. Their staff, from the receptionist that answers the calls, to the sales staff and technicians professional, courteous and always going above my expectations. I wish more service companies hired the same quality of employees as ALPS does.

ne
Review №50

I will definitely recommend this company for all your AC and heating needs. Jose Vargas was the technician that came to my home today. He was very professional from the moment he rang my doorbell to the time he left. He wore shoe coverings and mask the whole time he was in my home. He was very diligent is assessing my issues with my unit and vent system. He was very knowledgeable and pleasant even with my constant questions. Im very happy with Alps Aircondition and heat service. Jose Vargas the technician is an excellent employee and great asset for this company. Big shout out to Jose Vargas. Great Job!

Cr
Review №51

Allen P from Alps Heating & A/C provided me with an estimate through the Costco program and was very knowledgeable, thorough and professional. He also set up the abatement and attic insulation services for me. I approved the estimate, so Jorge M, Erick S and Alex V installed a new heating system at my home and were very professional, courteous and efficient. They take pride in their work and know exactly what they are doing. I would recommend Alps to anyone looking to service or repair their HVAC systems. I’m grateful to have found such a reputable, family owned company.

Da
Review №52

Provided estimate after establishing that a.new unit was necessary

Cl
Review №53

Alfredo from Alps arrived to resolve my AC not blowing cold air. He was professional. Maintained safe distance, wearing safety gear. Evaluated my system and was able to provide a resolution quickly at a minimal cost. This is the second time I have used Alps and will continue to use them as my preferred AC/Heating service provider.

Br
Review №54

Jose was great. He was very clean and professional. He was thorough and checked everything to make sure the job was done right. Im confident that my air conditioning will give me many more years of service. Thanks Jose!

Ke
Review №55

The technicians Jorge and Walter were right on time. They were very neat and clean and very professional. We got a whole new hvac system so it was an all day install. Our new condenser is MUCH quieter than the old one, and its getting cold much quicker than the old system. Shout out to Collin for recommending the Amana system. Would definitely recommend Alps to my friends.

Na
Review №56

I called Alps on 1/27/20 for my heating maintenance and was able to get a same day appointment. Travis M arrived promptly. Travis was very personable and courteous. I felt the quality of service was very high as he spent 2+ hours inspecting the furnace, thermostat, registers, testing for CO2, etc. He also fixed one of the registers that was rattling which I completely forgot about, so I was very impressed that he caught that. He gave me advice about running the fan, and also took several photos so I could see the actual condition of the furnace, and he advised what issues may arise in the future. I appreciated his professionalism as well as his ample knowledge of his craft.

Ro
Review №57

Joey was very professional and courteous. No pressure sales. Very informative and answered all our questions. He was very responsive and thorough to follow-up questions we had.

Ma
Review №58

A-1 job. Does not get better than what was provided. Technician James B. Was professional and exacting. Amazed at the completness of the inspection. Kudos to James and the whole Alps team.

Po
Review №59

Allen Puig from Alps had been helping my elderly mother with her broken Air Condition system. He is very honest and treated her very kindly. I would highly recommend Alps for any Air Condition and Heating problem. I thank Allen and Alps for outstanding service.Peter and Jennifer Sumarsono

Mi
Review №60

Alex was just real professional and detailed oriented.

Na
Review №61

Alan really helped us picked out what was best for us, no over selling just honest and helped to confirm our own research findings. Manuel and Richard who did the install were also high quality and courteous, you can tell by the high level of quality of the install that they dont cut any corners and pay attention to details.

Ke
Review №62

Alex was very knowledgeable and courteous. Will definitely use this company in the future.

Sa
Review №63

Alfredo was fantastic! Great attitude, very helpful, set us up with a follow up appointment for an install right away. Would highly recommend!

Ch
Review №64

Alfredo was on time, courteous, and extremely knowledgeable. He diagnosed the problem within minutes, performed a full inspection, and explained everything that needed to be done to our system. A+ service

Na
Review №65

Alfredo came on time. Was very courteous and knowledgeable. He wa also aware of the covid 19 security practices! He gave us all of our options! I would definitely highly recommend him. The office administrator Bernice was very helpful in making sure that we would be getting help sooner rather than later! She called us as soon as she received a cancellation to move us up!

Ma
Review №66

The installers arrived on time and after introducing themselves got to work. They were very professional and took care with my house, covering my hardwood floors. After installation they cleaned up and showed me how to work the thermostat. They answered all my questions and didnt leave until they were sure my unit was working. I would highly recommend them.

Bo
Review №67

Very professional. Highly recommend

Su
Review №68

Very professional and efficient.

Sh
Review №69

The workers were professional, friendly and cleaned up before they left.

Ma
Review №70

I recently replaced my aging 5 ton HVAC system. Due to the cost, I received several estimates but ultimately chose Alps for a few reasons. Joey provided a few different detailed estimates and was very responsive in answering any follow-up questions I had regarding the installation and system. Their estimate was also very competitive especially since it included a Costco cash card because they were a HVAC Selected Service provider. The installation crew led by Manuel completed the job in a day, were very courteous, cleaned up after themselves, and answered any questions I had about the system. Since the weather has been pretty nice, I haven’t really exercised the system extensively as of yet but so far so good.

Re
Review №71

Had a great experience with our new AC company. We have using other companies and they simply aren’t doing what they say they will. After sitting and speaking with Alps I noticed other companies weren’t doing anything just simply changing filters. Alps does a full service and they never skip a beat. Whether your just a starting customer or existing you can always expect to get what you paid for. HONEST company and I highly recommend them. Thank you to JOEY and team!!

Ca
Review №72

James Bartosh was our tech. Very nice man and knowledgeable. He answered my all our questions and I would ask for James next time.

Te
Review №73

Good clean service

Al
Review №74

Travis came to my home today to service my AC and furnace (tune up). He was pleasant, respectful and efficient. My service window was between 12-3 pm. I received a text from Travis at 12:07 notifying me that he was on his way. He arrived quickly and after listening to my concerns, he quickly went to work . Travis was thorough and professional and was cognizant of my time constraints. Satisfied customer.

Gl
Review №75

We love ALPS. They did the original AC / Heat install at our home, so when the AC wasnt working right, I called them. They scheduled a next day appt and their tech Alfredo Leon showed up within my time slot. He took the time to check the entire AC system top to bottom and figured out that it needed to be cleaned. He cleaned the compressor, reassembled everything, and left the work area clean and debris free. He also came with appropriate PPE (face mask, gloves, and booties) which I was really appreciative of given the current health crisis.I highly recommend ALPS. Give them a call and you wont be disappointed.

Ro
Review №76

We had our Lenox air conditioner services as part of our annual maintenance. Also for some reason when we turned on our system a week ago we received an error message. This may have been due to my turning off our house power and the thermostat didnt reboot properly. Our service tech was great. I watched him and he explained all thru the process what he was doing. He recommended that I hose off the condenser coils every couple of months. Something I didnt know but I will do. He not only did it, he wipes the entire unit down drying it like it was a new car. Very please with his work. He also wore feet covers before entering our home, which we appreciate He also wore his protective face mask. Great job Alps.

Lo
Review №77

Jose with Alps Heating & A/C was amazing!!! Very Professional!! This young man know his stuff!!! I would highly recommend this company if you have any heating or a/c issues!! ::)))

Ro
Review №78

Awesome 1st year maintenance service visit! Technician was James whowas friendly, professional, on-time and knowledgeable! 5 stars!

Ra
Review №79

This company provided the BEST service, the BEST customer service and the BEST crew. The team of Manuel, Alberto, Alexis and Victor did the installation in my home. They were on time, courteous and are such top notch professionals! This company and this crew is just unbeatable and I am so impressed! Thank You!... I am enjoying my A/C unit and it was a great experience for me dealing with Alps. Highly Recommended!... The best contractors I have dealt with in any trade whatsoever!

Fr
Review №80

Changed entire HVAC system including ducts. Excellent service and high quality in workmanship and professionalism. Experienced some issues with the new installed system and Alps was very responsive and went out of their way to correct the problem even though it was not related to their installation. Would recommend Alps to any friends or family without hesitation. Dont think twice about using them.

Ma
Review №81

The crew at Alps was great. They were able to schedule and start my air conditioning job quickly and went the extra mile to get the needed parts. Installer Brandon C was fantastic. He was skilled, efficient, prompt and friendly, all qualities I appreciate in having someone working in my home. Thanks Brandon and the whole Alps team.

Bo
Review №82

The entire experience today was excellent! Alfredo, the technician, showed up on time, wasted no time, and was very knowledgeable. He willingly answered all of our questions. He discussed improvements we might wish to make, but he did not try to talk us into anything, giving us his professional opinion but leaving all decisions to us. For the entire time he was here, Alfredo was very professional, very helpful, and very personable. We look forward to working with him in the future for our heating and A/C needs.

Pa
Review №83

Very punctual and clearly explained work done and how new control system operates. Extremely niceperson and professional workmanship. Will recommend Alex and Alps to others.

El
Review №84

I am not good at writing comments. I had a lot of anxiety going into this process due to bad experience with other contractors who did other jobs in my house. Allen made me feel at ease from the get go. He explained the process well and was available to answer all my questions and address my concerns. The crew led by Manuel included Victor, Eric, and Alfredo. They did an excellent job. They were timely, friendly and courteous. Truly, professional. They protected my floors and cleaned up well after the job is done. All in all, this was a completely pleasant experience. I also appreciate the timely update and pleasant communication from the office staff as well. Thank you.

Ka
Review №85

James was very professional and easy to understand what the problem is. He is a very nice and honest man—- very happy we called Alps AC.

Vi
Review №86

Technician arrived on time. Service is completed professionally and all reports were sent to the owner on the same day. Great service and will use them again!

Da
Review №87

Travis was our third service repair man from Alps over several years that we have relied for both heating and air. They all have been friendly and most of all reliable. As a homeowner, I appreciate good service and what I consider fair price. Alps does not overcharge. Thats why I will continue to rely on Alps.

us
Review №88

Alex v. Is a great technician and kind person. He goes out of his way to make you comfortable. Great company! I’ve been with them for over a decade.

Ph
Review №89

The team is very professional; the service is excellent and the installation team did a great job.Shout out to Manuel Salinas and Richard O for the job well done; to Collin Gibellino for great customer service.

Ro
Review №90

Your service tech James B. arrived at our home and was extremely courteous and professional. After some troubleshooting he quickly diagnosed the problem with our unit. The problem was in the thermostat control unit. He made some adjustments and now our heater works perfectly again. Thanks James and Alps for such great service.

jo
Review №91

Manuel and. Richy did an excellent job. Very professional, answered all our question, great personalities, We enjoyed having them in our home.

De
Review №92

Travis Meyers did a fine inspection and cleaning job of my furnace. He also adjusted all my vents to ensure best air flow throughout the house, which I needed. He also explained how to clean the Full House Air Cleaner that I had put on my furnace if/when the red light appears. You have a fine knowledgeable employee, very professional, and Im happy that you sent him to my condo to do the work. I hope you send him in April to examine my new air conditioning unit too that your company also installed with my furnace. I am now at peace with the lovely system you installed. Thank you!

Ju
Review №93

I love this company! Products are great, and the employees are very helpful, friendly, and very professional. They always have a clean work environment as well. I have recommended them to our neighbor, our family and a coworker, all of whom are very happy with their systems and the company.

Ma
Review №94

Very thorough and professional. Everyone was very helpful and polite. They walked me through the whole process and explained everything in detail to me on the installation. They were also very clean during the whole process and cleaned each day before they left. Definitely recommend!

ma
Review №95

Alps, in general, and Travis, in particular, exemplify what great customer service should look like!! Travis is an expert and shares with the client important information about their equipment. He is friendly, helpful, responsive to your questions and concerns, thoroughly professional, and is an all-around good guy!!

Mi
Review №96

Alex was very professional, responsive, and provided really good information to us as well as doing a fantastic job servicing our AC unit.

Es
Review №97

Manuel and his partner did a great job very efficient I love how my closet where is the heater looks now thank you Manuel !!

D
Review №98

I contacted Alps for a complete upgrade to my HVAC system and Joey gave me a couple of options and was always available to discuss pros and cons as well as answer any questions. It was not an easy project and modifications had to be made as the project progressed. Manuel S, Alberto T, and Victor did not proceed with any modification until they discussed it with me. They were very respective and professional. I am more than pleased with the work and the efficiency of the system.

Al
Review №99

Good. Parts on order. Will return to install within 2 weeks.

To
Review №100

I recently called Alps Heating & Air Conditioning to perform a maintenance check on an air conditioning system that Alps installed a few few years ago.Their representative, Travis, arrived at our home at the scheduled time and informed me of the procedures he would perform to make sure the system was running efficiently. He found several problems and addressed each one of them. I appreciated the time he took to explain what he was doing as the repairs were being made.Travis is certainly an asset to the company and I can, without reservation, recommend both Travis and Alps Heating and Air Conditioning.

Information
33 Photos
100 Comments
4.9 Rating
  • Address:1895 S Santa Cruz St, Anaheim, CA 92805, United States
  • Site:https://alpscomfortair.com/
  • Phone:+1 714-633-8892
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–1pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Similar organizations