Asher and team provided absolutely exceptional service. I was 3000 miles from home and had a flat tire with sidewall damage and was towed to Discount Tire. I ordered new tires on a Saturday night online and they arrived around 11 AM Monday morning. I called up the store while I was at a hotel nearby due to this issue and Asher who I spoke to on the phone and several team members who I interacted with at the store were all exceptional in taking care of me and getting me back on the road saving my trip. No other tire place like Costco or Walmart was able to get the tires and install them so quickly. You guys save me thousands of dollars on a hotel rooms by getting the tires shipped and installed on my car in record time. Unfortunately there are no Discount Tire stores in New Jersey where I am from.
Great tires shop. They have excellent service. And will price match. I have had 3 sets of tires there from different cars. My latest were bf Goodrich tires on the 4 runner. Very happy
Everyone there was extremely knowledgeable and friendly. I got a flat on my Subaru and needed a new set, even though the other 3 tires had a lot of life left in them. Instead of just tossing the old set I had, they bought them from me so Id have a lot of credit towards the new set. They are really honest with what you actually do and dont need, and dont pressure you to buy anything.
These guys are the absolute best!! I can’t say enough good things about the guys that work here. Wesley completely took care of me even after some miscommunications with a wheel I needed. They did everything possible to make the process easy and didn’t charge me extra even after a few changes had to be made. We have been using Discount Tire for a couple years and will continue to use them! Such great service and just honest good people! Would highly recommend.
On my way to work my car told me I had a low tire. I had enough air in the tire to get to Discount Tires for help. Without question they checked the pressure and got my car into a bay to fix the flat. I was in an out in about 30 minutes because they knew I needed to get to work. I was very grateful for the whole team getting things done quickly, even when I wasnt scheduled!
We usually get good customer service today was not that way...
Ive been with Discount for over ten years. Spanning a few states and 5 vehicles. They were always my go-to reliable source for quality tires and wheels. It was second nature. This particular shop made me permanently cut ties with Discount and reevaluate where I purchase wheels and tires. I wanted a particular brand of tire for my family van. I was told it would be a month wait - back order. Fair enough. In the meantime I needed a spare wheel and tire for my truck, They had the tire but needed to order the wheel from out of state. Odd that a tire company in this part of the state inundated with trucks would have to order a basic truck wheel from out of state, but whatever, and again, Fair enough. I spent the money and waited a week, never got the call back, so I called them. They not only didnt have the wheel they said they where going to order and the Wheel I purchased, but offered a substandard product. A poor mans bait and switch. These corporations are sitting on piles of gold and can afford to turn away customers and offer inadequate service or make excuses. However, I work for a living and can not afford to drive around waiting for a spare tire that might or might not materialize or hope that the $900 dollars I spend on tires for my family van shows up a month later without excuses or deception. Stay away from these companies that have grown too big for their britches. Shop local smaller companies. Hell, order from Amazon, online retailers or China and just take them to a local shop to be installed. At least you will get what you pay for.
Love discount tire! We are traveling with our RV and had a nail in our tire. They were able to get me and and repair the tire the same day so we could get back on the road. Will always buy my tires from discount as I know they will take care of me.
I try to only review places that are absolutely terrible or incredibly amazing and in this case If I could give Discount Tires ALL the stars I would! They go above and beyond and are SO quick. Ryan and Asher always take care of us and are quick to answer any questions. I have never spent more than 30 minutes waiting inside their shop. We have gotten new tires from them, fixed (several) flats and we have had them change out winter tires many times over the years. They are well organized, efficient and their prices are the best in town. I definitely recommend them to all my friends and family!!
Can not say enough good things about this place! I had a screw in my tire that’s wasn’t fixable. I was able to replace the tire but one lug nut would not come loose! Everyone took turns helping to get it off! They replaced all of my lug nuts so I never have this problem again 💕
These guys were amazing! We got there a few minutes after they closed and an employee ran out and still offered to change our tire for us! It only took about 10 minutes and they were all done! Amazing service!
Guys were great! Knowledgeable about the products, helpful without the mark up the sales technique, and fast in service.
Had a sudden drop in tire pressure at 5:40pm while passing through town. We dropped by just before closing and they took good care of us. They had to stay a little late, but got us back on the road in a half hour.
Had the air pressure in my tires checked. They also put on a new valve stem caps for one that was missing. Great service.
Im always impressed by these guys. Good prices, fast service, and nice people. Plus if needed I can take my dog in the waiting area with me.
Helpful staff, even though they were very busy. We had a tire blow out while traveling to camp for the weekend. They helped us out quickly even though they were swamped out with other work.
This is the best Discount Tires we have gone to by far!!! Wesley went above and beyond amazing customer service to help us. During our moving process, our trailer need new tires fast and we were trying to make it to Ammon before the store closed. We made it to Idaho Falls (about 15-20 min from Ammon) just after 6pm. After calling to see if there was any way to help us (though they closed at 6), Wesley said he would stay late to help us! I know that when the work day is done, everyone looks forward to going home, but Wesley and his tech stayed later to help us out. We are so grateful for exceptional customer service and taking great care of us. We will definitely try to give them all of our tire business from here on out.
Love their prices and great service. I only wish they had a 2nd store because this one is already super busy.
They are amazing here! Twice they have patched my tires free of charge. Both times they put the spare and all the tools back. Today they even rotated my tires for free. Great customer service. They don’t try and sell me things I don’t need. Definitely would recommend!
Cant say enough good about the staff at this location. Totally amazing and professional! 10+
This place is fantastic. I love that I can schedule ahead. I also love that I can search online in the privacy of my own home for tires. It tells you the out the door price so there are no hidden fees. It includes installation and disposal. Usually the warranty that companies offer are gimmicks to make money. I have had my tire replaced three times with the $80 warranty they offer. They gave me no hassles and the experience has been fantastic! Top notch place.
Great service! They patched my tire free of charge! Great guys!
Dang helpful people, had the tire I needed. Fast and a reasonable price. Arrived at nearly quitting time but they still took the time to help.
Service is fast given the large ammout of traffic that goes through this location decent sized lobby to wait in while you wait with free WiFi.
Awesome guys, really know what theyre talking about and have great prices. Just dont get your wheels balanced here, they cut corners and Ive had to bring back sets of wheels multiple times.... Great for everything but balancing wheels!
I came in this morning right at 8am with a flat tire that had two nails in it, i was greeted very quickly and was immediately helped and reassured that the problem would be fix. They were extremely efficient and got me back in the road in no time, and i was on time for school thanks to there time management. Jake and Wesley and the technicians at discount tires are amazing I won’t be going anywhere else to get tires and tire repair. Best service I’ve had in a long time.
I walked in with an urgent fix for my leaky tire.TRAVIS saved my day. He got me in the shop and my tire fixed as quickly as possible.This business truly comes through for its customers. Fast, Professional, and above all else has surpassed the highest levels of compassion for a person in need of help. Thank you Travis.It warms my heart to know there is still good people in this world.
Great professional service provided!Was in need of a dedicated winter tire, these guys were Very swift and efficient. took 40 minutes to install blizzacs and Ryan gave me some great pointers about the truck. Price was great too.Will definitely use their service and recommend. Thanks
Needed some quick service while on a trip, they bent over backwards to accommodate me. Great place with amazing people!
Went in to get my tires rotated and aired up. Not only did they take care of it right away and SUPER quickly, but they found a nail in my tire that was slowly leaking air, and repaired that for free as well! Great service and did a great job of keeping me updated. Also, I had just bought a tub of ice cream at the store and they let me keep it in their freezer while they took care of my car! They really went above and beyond to help me.
Thanks Jay for getting our tire fixed so that we can continue our travels. Fabulous service and great employees!
What a great experience! Great price, great product, quick service, and amazing staff!!
Professional, fast. Good work and responded quickly to my needs.
They always have by far the lowest prices and Ive always had good service.
Travis is cool and really helpful. Wes/wesley makes you feel dumb and like you shouldn’t be there.
The gentleman that helped me was extremely knowledgeable with the tires
The emoloyees here were attentive and able to find me what i needed/want in my price range. Thank you
Have used Discount Tire fir tires in every car Ive owned since moving up here. Would highly recommend. The staff is incredible, but my favorite out of them, Wes. What a guy. Full of energy, and passionate about getting his customers the help they need and getting them in and out in a timely manner. What a guy.
Place seems to have a good attitude, but after observing the way they are structured on how they actually get customers in and out is the least to be desired. Bought tires at 1pm, was told to come in at 3pm and still been waiting and it’s it’s 5pm. All due to them being so busy which is fine but instead of having 1 guy per vehicle, if they put 4 guys per one vehicle they could move some vehicles in and out fast. Other wise the prices are good and I think they wanna be good but they have some issues I think they need to work on. Mostly communication with customer and getting vehicles done faster.
Helpful and friendly. Explained to me what problem was and best way to prevent it from happening again.
The staff are helpful and get the job done. Tires are expensive in general, but the price here is fair.
Get here early or there will be a bit of a wait. However, very good customer service. You can save money by going online and finding your tire and they will match the price!
Wost experience ever! The active manager at time was unprofessional! The manager was out. They make me feel unwelcome at the store!
Wes, Kyle and Josh are exactly the kind of people that I would want to work with. I would hire any of them in a minute. They are professionals, highly motivated towards attention to detail and unequalled in their respect for the product and the customer. I brought in my 46 year old car for new wheels and tires. The care and concern towards my old lady really impressed me. I could tell that customers, who were looking in from the windows, really enjoyed watching these guys demonstrate their skills and talents. It was such an amazing display of perfect communication with each other. They missed nothing. They took every measure to do it correctly the first time. I almost got the feeling that they were more proud of the end result than I was. Thank you so much fellas!!
Answered all of my questions. Helped find good tires within my budget. Highly recommend.
Checked my tires, fine job.
Great customer service definitely giving them more of my business thanks everyone at DISCOUNT TIRE IN IDAHO FALLS
They treated us amazingly when we were there. I will definitely be coming here for the foreseeable future for any tire needs.
Ryan, got me in for a full set of tires on my commercial truck. 15 minutes before closing. The crew did a great job
Quick and simple. You can walk from here to a number of popular places while your car is serviced. Their warranties are nice since they are all over the country.
Highly recommend this store. personally watched the staff take care of a VERY irritated customer and did a phenomenal job. very accommodating, and had amazing customer service. 10/10.
Im updating my review. This Discount Tire location is great. However, they go through Synchrony bank for the financing for tires. This was a horrible mistake. Synchrony charges late fees for a payment made the day of it being due. Calling in to their support line only gets you a robot. Discount Tire needs to go through a local bank. I will not be going back to discount tire as long as they are using a greedy bank. Use a local bank, Discount Tire.
This shop is wonderful.. we were traveling and came into what appeared was a desperate situation. When told of our plight, the manager helped us in a way we didnt think possible. We will use this company in the future and recommend to anyone needing for tires and good deals. A true God send for us.
Great place to get a free air check and fill if necessary
Very nice. Easy going. Took care of everything quickly.
Thank you all for your kindness and helping my daughter today, who got a flat tire at work. Brandon you are an awesome human. Thank you
Much appreciated Nate! Great Service and Professional Team. Will return. Thanks!
Fantastic group of gents who helped me chase down a set of tires for my wife’s Jeep. Upon arrival their professionalism and proficiency was unparalleled. At an early start, one of several early appointments that morning I was quoted 45min to get the old tires off and new ones balanced and on. Less than 30 minutes later I’m already on the road.Bravo gents. Thanks for the service, I’m planning on coming back with my other vehicles.
Discount tire has great prices, fast service and world class warranties. Cant beat the value. The only do tires but they do them well!
I had a problem with a couple old trailer wheels and couldnt find parts and Josh went the extra mile to just get it fixed for me.Ill be back.
This chain seems to be the most customer oriented tire chain available. Never felt pressure and only wally world beats their prices, but these folks know tires. Dont have to go back to get my pressure sensors reprogrammed. M t choice going forward.
Thank you Bradley....After shopping around Ive found discount tire is the only way to go. I was able to buy my new wheels and tires for hundreds of dollars cheaper and also with better warranty. I am very very impressed with the service I was given from Bradley Moran to point me in the right direction and answer my questions above and beyond. I will 100% be recommending Discount Tire to everyone I know. Thank you Bradley and Dicount Tire.
They have great customer service and work very fast and efficient, I was out of there 30 mins before they said it would even be done to have my tires switched
Helped me get back on the road even though I came in right before close 👍
These guys are fantastic! I know I can trust them to do the job right the first time.
Wyatt does a great job! I was in and out of there fast! He was even able to help me get my tires relearned for my Suzuki! Discount tire has been the only place that has been able to ever do a tire sensor relearn for the Suzuki cars I have had. Thank you!
They got my tire balance issue sorted out quite well.
Did a great job! Thank you guys, professional and great service.
I have been here several times. I have always received great service and the staff is friendly and accommodating.
Ive been a long time customer of discount, I buy a set of summer tires yearly and a winter set every other year. However after my last visit I will be finding a new tire place. The discount tire in Idaho falls is a joke, they scratched one of my wheels, put improper air pressure in all the tires, and stole 25$ out of my center council (my fault for leaving money I spaced it) but I will not be returning im extremely disappointed in the service I received.
Had nail in tire. They got me in and out very quickly! Super nice crew too!
They are always greeting you as you enter the door and always trying to help you get what you need, i have dropped off work trucks and trailers and they always message me as soon as its done quick easy in and out
Always have great attitudes and take pride in their work and customer service. The manager Josh took care of my car personally. Will always take our vehicles here.
These guys always take great care of me fast and always have great prices. They really do care about their customers here and will try to save your money and fix your tire if they can or sell you a tire at a great price and value if you need it.
Bradley was absolutely awesome to work with. The whole crew was happy to help. Outstanding customer service! Highly recommend!
Great service and price on tires. After I got home I noticed my drivers side front fender is bent down at the bottom where it looks like they lifted the car. I did not go back because how can I prove it. I drove away before I noticed it.
Very friendly service! I called before and were very accommodating. They werent pushy trying to upsell on tires. They were very quick too. The whole process took about an hour from start to finish. Great prices. They will help you compare different options with you if you are on a tight budget.
Went in to have my tires rotated and my brake line broke while I was there. Even though they don’t do brakes the manager personally fixed my brakes at no cost to me so I could get safely on my way. They go above and beyond to take care of their customers! They truly care about their customers safety and satisfaction! I can’t say enough about the way they treated me! They are really great guys and always friendly when I walk in.
Very attentive staff they fixed my tire and rotated them free of charge. They got me right in with almost no wait time even with new covid rules. Thank you Discount Tire
They worked with me to make sure I got the tires I needed. Theyre a little pricey but you cant beat the perks. Free tire rotations for the life of my tires? Yes please! Really great staff. I didnt feel degraded for not knowing a lot about cars. They took the time to make sure I understood what my car needed. Will definitely return again.
Amazing service! We went in today looking for an affordable set of tires for our Expedition. Bradley helped us as soon as we pulled up! He listened to what we needed and wanted and helped us find the best possible tire in our price range! Everyone there was super friendly, the place was clean and even though they were busy, they managed to get out vehicle done in a timely manner! 10 out of 10 recommend!!
I feel like these guys have always gone above and beyond for me. Their prices are hard to beat and their customer service is second to none!
Fair prices good customer service
These guys that work here are very helpful. Good customer service and will answer your questions. Let you look thru wheels and find the ones you like!
Brandons knowledge and customer service was by far superior... I would recommend anyone to discount tires👍👑
After going to a competitive tire store I went to Discount Tire. I was impressed with the selection of tires, the selection of wheels and the choices offered with detailed explanations. In 3 to 5 days I will have what I need, plus it will save a lot of money versus the quote from the competitor.
Showed up today, Dec 26. without appointment from Wyoming.. Bought a set of tires, had them mounted and balanced and out of store within an hour. Thanks to Bradley and the rest of the crew. Great prices and wonderful caring service.
Awesome service and awesome people! They are all easy to work with and clear communicators! They are speedy and do a fantastic job without ripping you off! Highly recommend!
Update: Although my initial experience was not so good, Josh the manager was great to work with and was able to make the situation a lot better. Thank you Josh! Based on the customer service I will update mt rating to 5.Hi, I wanted to reach out to someone about my experience at the TireDiscount store in Ammon, ID. I recently purchased a set of four Continental Tires for my Honda Civic. I ordered online, like the sales associate told me to do. I scheduled a day to get the tires put on, Tuesday October 27, and when I arrived at my appointment I was told they did not have my tires in store. So, I rescheduled for the following Tuesday, November 3rd, and again they told me my tires were not there but would arrive later that day so I rescheduled for Wednesday morning, Nov 4th. I arrived Wednesday morning, Nov 4th and was told that my tires were still not there but I could buy a different pair of tires. Having no other choice i decided to buy 4 pairs of tires that are too big for my car. My car needs 215/55r16 but i had to leave with a 215/60r16. To make things worse, during the installation process, the person putting on my tires broke off the lug nut and rod on the front left side. They then send me down the street to Grease Monkey to fix that mistake. In all, I spent 3.5 hours driving to and from the store location, and another 1.5 hours at grease monkey. I did not receive the tires I purchased and lost time from work. I am looking to be compensated for my time.I have reached out to Discount Tires and will update this post with how the customer service goes in the next couple of days.
Great experience. They were fast, friendly, and very efficient.I would highly recommend.
I had to leave Boise and head to Idaho falls for a family member who had an unexpected medicalEmergency. I originally had an appointment at one of the Boise locations and while in Idaho Falls I got a flat. I went into the store and explained my situation. Brad was extremely kind and helpful. He transferred my payment to their store and got me right in. All the while telling me he hoped everything was ok and they would get me taken care of. It’s easy to get frustrated working with the public but he was very gracious and kind. I would recommend them to anyone. Thank you again.
Discount Tire seems to always have the friendliest employees who always seem to go out of their way to help. Service was good on my visit but not fast. Ultimately my vehicle was taken care of and I was able to drive it home after the visit.
Excellent service
They were very quick getting our car in for its new tires! Car drives great tires look good.
Excellent!! Promised price and time delivered with a smile. Kept me informed with all aspects.
Great staff. We needed a tire while visiting from AZ. Had to drive 80 miles out of our way to find a discount but the staff was great. They didnt have the exact tire we needed but they were able to help us out and send us on our way. They are way better then the discount back in AZ.
The absolute best place to buy tires in Idaho Falls. Hands down. These guys actually know tires, unlike those fools at jiffy lube and other places