The guys at Wally’s were extremely helpful to me! They diagnosed the issue quickly and when it ended up being a dealer warranty matter, they gave me all the information I needed to have the work performed elsewhere. Jack even told me to come to him if I have any questions or issues with the dealership! I’ll definitely be utilizing Wally’s for any future mechanical work!
Jack is super nice to talk to. Called to get my truck fixed, had an appt within a few days. They did a great job on it. Definitely would recommend Wallys Auto Care to everyone in need of vehicle repairs.
Their customer service is the best! Ive found their prices to typically be the lowest in the area. The quality of workmanship is great.
Best place to take your vehicle. They do great work I take all of mine there. I would not take mine anywhere else.
4WD actuators and CV joints failed when I to leave town back to work in Washington on Saturday at 3pm. After going down the list of mechanics on Google, all of which were booked out a week or two, I called Wally’s. They made the room for me when I explained my situation and instead of being stuck not being able to make it back to work for a week or two, they got me back on the road by 11 Tuesday morning. Not only that but they picked me up and dropped me off we’re very accommodating and understanding. Overall best service I’ve ever gotten from an auto repair shop.
Great experience. friendly service. knowledgeable. dont try to take advantage of you.
Great service. Good pricing. Did my oil change quickly. Good people.
After waiting a whole week for Smith Chevrolet to look at my car and tell me what was wrong, I decided to take my car somewhere else. I dropped it off at Wallys on Sunday night and by Monday they were able to tell me what was wrong and send me the itemized receipt. They are kind, professional, and they explain everything so you know exactly what they are going to do. By 10 am Tuesday they had my car fixed. I can’t thank them enough and I won’t be taking my car any where else. Best service in Idaho Falls!
A little pricey, but excellent service.
I have always been treated very quickly and very completely doing a check-up on my car fluids are what they need to be and check my tires theyre awesome
Im really torn on this review. My van was running rough. The codes pulled were for a bad o2 sensor and a bad coil pack. The defective coil pack was the cause of my issue and they were honest the o2 sensor did not need replaced. The labor price for the diagnosis and repair I feel was reasonable, 1hr for $80. The coil pack they purchased was the most expensive coil pack carried by ORileys. The coil packs vary from $64.99-$99.99. They bought the $99.99 one and charged me $193. I am fine with and expect a markup but I feel thats a pretty steep markup. I wish I would have been given options for less expensive options for my old 203,000 mile van.
Fast and good service. Just wish they had coupons to make the price lower
Wallys has been our mechanic for years. Always affordable and so good to my collage student sometimes even checking on things for free for her. We have them check every car before we buy. They have saved me from buying lemons and approved of our last 4 vehicles. They were all great cars.
The people at Wallys are wonderful to work with. As a woman, I truly appreciate their patience, honesty, and respect.They recently performed a pre-purchase automobile inspection for me. After they were finished, they sat with me and walked through some of the features and functions of the car.Thank you Jack, Wally, and Colt for your positive, honest, and candid approach with your customers. You have made me feel very comfortable with any question Ive asked you about my vehicles.
2 stars now because of what they used to be which was 5 ⭐️out of 5 ⭐️ Not sure what happened but years ago these guys used to be great. Haven’t needed them in a while. My mother in law was having an issue with her car and I immediately recommended Wally’s. They diagnosed and she needed a new battery. They quoted her $250 plus tax the replace the battery.She felt that was an awful lot(which she is right), she need to think about her next step. So they charged her $50 for the diagnosis which would have been “free” if they performed the “rip off the little old lady trick” I mean service.We went down, bought a battery for 60 bucks and put it in ourselves. $110 versus $250 and a free diagnostic.
We have used Wallys several times. Always been impressed with their friendliness, timeliness and helpfulness. Prices are always fair. A couple times the job has even come in under the quoted price and never over the quoted price.
Completely trustworthy automotive services. They pointed out services I could do but not required....Completely honest. Will always come back from oil changes to major repairs.
Wallys has always been very honest and upfront and they do great, fast work. Will continue to take my vehicles there and happily recommend them to friends and family.
Have always had a great experience with Wallys. They are honest and have fair prices.
First visit to wallys today. What a great experience. Went in for oil change. They were quick and courteous. Explained some things I had noticed being wrong after using somewhere else and being disappointed. This is the place for our family to get service done.
Fast and honest. Always great service.
Outstanding employee and service. Had my oil changed fluids checked in less than half hour! Didnt try to sell me a bunch of stuff i didnt need! Charge for oil change was very decent compared to other places i had called before hand. Thank you Wallys ill be back to see you!
Traveling out of state, broke down on the interstate with separated exhaust tube on muffler. Phone call to Wallys they were able to get us right in. Excellent service, very honest, friendly staff. Staff went above and beyond for us. So grateful for their excellent service and going out of their way to help get us back on the road again. Wish we lived in Idaho Falls, they would definitly be our go to mechanic.
Been going here for years, best place by far, theyre practically family
They were thorough and professional and much more reasonable than expected.
They went above and beyond to help me they got our car towed and fixed quicklyI would highly recommend them.thanks to u all especially jack
Great service
Classic bait and switch. Was told that it would be one price before the appointment, then told that the price was per axle after the service was done. I was very clear when I made the appointment that I wanted a price based on all 4 brakes including rotors. Does anyone have knowledge of a shop that will be honest and up front?
Walleys has always been honest and upfront about what does and does not need to be done. Great people working there. If they tell you that theres an issue, there is!
If you need honest and competent car repair -- look no further. Wallys has been our go-to mechanic for nearly a decade. They have gone above and beyond in helping us with car issues. So grateful for Wallys!
I’ve been going to walls for years and they are amazing! They’re affordable, kind, great workers and attitudes! They even vacuumed out my car for me! Thank you so much wallys!! You guys are the best! ❤️❤️❤️
They do a good job and offer a wide variety of services. With a large shop and good sized staff, they get you in and out pretty quickly. Their waiting room is very nice and well kept.
We were looking at buying a used van and wanted a mechanic to look at it, so we asked Wallys if they could do it with short notice. They said they could. They thoroughly looked the van over and did not even charge us! They even looked up how much it was worth so we wouldnt be paying too much for it. They were very kind and had great customer service!
Great place to get your car repaired. Very honest and trustworthy.
Very pleased with the level of service. I have taken my vehicles in a few times and they have always charged what they said the would prior to performing their work. Top notch in my book.
Theyve always been great since I started using them for oil changes. Super nice staff. Fair pricing. Just great!
Excellent service in person and over the phone. Very friendly, knowledgeable workers.
Ive used Wallys several times and have nothing but good things about there service, Outstanding 😎✌
They are always available to us and have been great to us both in customer service and services provided.I recommend them.Thanks, Team Wally!Dallas
I love going to these guys, the prices are good and they really go out of there way to help.
We were told by another company that we needed a new alternator and they recommended Wallys. Took our car in to make that happen and they called saying that the alternator was actually fine. They could have just done the job and gotten paid for it, but they were honest and they didnt even charge us for the time they took to look at it. We will definitely be going back!
Ive always found there service to be fair and complete. I have no problems bringing my wife and daughters car there. Thank you Wally.
We go to Wallys because they are honest, fair and timely. Their staff is always friendly. Its been 8 years now and weve never looked back.
Great place to get my truck repaired friendly professional and honest thank you Wallys
Every time Ive gone to them they have been great in taking care of us.
We have worked with them on both a business and personal level and they have always been great.
Way to screw people over. My daughter took her car in for a belt replacement. They had issues finding the right belt, replaced the belt changed the oil. And then they told my daughter after we paid for everything told her that her air compressor needs replaced and it would cost about $1200. Never told her her options. While my daughter is not knowledgeable about cars her parents are. All they had to do was put a smaller belton and bypass the unit. Way to take advantage of a single mom trying to her best to make it.
Great to work with. They pay particular attention to detail.
I took my car in for a misfiring cylinder and was quoted anywhere from $200 to $350 based on replacing spark plugs, wiring, distributor, etc. When I picked the car up the charge was $44. I was shocked. They said the problem was that a few of the spark plugs were not gapped correctly so they only had to gap them and all was good. they could easily have overcharged me and told me they did more. This was the second time they have taken care of me in such an honest and cost effective manner. They have made me a customer for life!
No bs they are prompt and they also refer you to good places for work they dont do
FANTASTIC COMPANY! Im glad there is finally someone I can trust to repair my little Chevy.
Great food. Great service. Will go back for sure!
They didnt rob me at gun point so they get two stars. The guy at the desk with his cute little boy running around (depicting a trustworthy family friendly environment) quoted me $1300 for a compressor repair and tried to give me some gobbilty-gook explanation why it would be so much.
Always good, friendly service. I always take my vehicles to Wallys.
They seem to know exactly what they are doing. I love taking my vehicles here!
Took them 4 hours to misdiagnose my car then offer to fix it for over half of what I paid for the car. Only reason I went there was because it was close. Won’t make that mistake again
Wallys always does a great job with a great price!
Great service and friendly people. Wally has come out of his way to help me with auto problems and answered any questions.
Honest, thorough, and timely. If you dont have a problem, they wont create one just for the money. Reasonable prices.
Professional friendly service at a competitive price.
Absolutely the best customer service and pricing around
Is this even a business?? Ive tried to call 6 times in the past 2 hours and they havent picked up once and have yet to return my message. How short staffed can you be to not be able to pick up the phone?
Wally and staff is always great to work with.if you need an honest mechanic look no further.
Every time I’ve come here I’ve gotten fast and consistent service. I’ve never gotten the run around or had a bad price estimate
Went in to have something looked at, got a quote after diagnosis and it turned out to be something else. He promptly called me and informed me and it cost a bit less than the original. That sold me.
The way your vehicle is handled is reflected in how they treat their employees: many have been here for YEARS.
Good, quick, courteous service at a fair price.
Where I get my work done...
I have been doing business with Wally for over thirty years. Its an issue of trust... If Wally says its broken and needs to be repaired, I dont need to see the parts I simply tell them to fix it. TRUST - earned over many years.
Fast friendly highly recommended
Good honest mechanics. Decent prices .
Good people who do good work.
Fair and honest
Good food great service
They were backed up today but still got my car done in 45 minutes.
Good staff and always happy to serve.
After dropping my truck off they quoted me out for a water pump replacement. I thought the price was high so I started calling around and getting other quotes. Everywhere else was $300-500 cheaper.
Honest people.
Great job
Watch out for the cost of the synthetic oil
Ah
These guys are great. Always friendly. Always go the extra mile...like free shuttle service...from the boss, no less. I will always bring my car and truck here.
They were courteous, but I dont recommend them for service on your vehicle.