No longer 24 hour service that we purchased.

Great until you take out there insurance

Quick,, Efficient,, Customer Friendly..

I dropped my computer off to get repaired, about a week later I got an update that it is fixed and ready to pick up but when I get there, they tell me they cant fix it. The reason they gave me was that since this was a pre-built computer and the motherboard was pre installed, they didnt know how to fix it. Need I say that I bought the computer and their upgraded parts from the exact same best buy, just this last summer. During the drop off they charged me $200+ to get it fixed but end up not lifting a finger to fix the very problem that I payed them to fix. The only thing geek squad is useful for is if you dont know how to upload your photos, and for senior citizens that need assistance on how to use theyre tech. I will rather shoot myself in the foot than to ever hand my equipment over to geek squad to fix something ever again. The workers dont know what theyre doing. It is as if you stick a white collared shirt on someone and that automatically, makes them a genius. I will never pay for their services again

My experience with the GEEK SQAD has been FRUSTRATING AND HURTFUL. I have canceled my account over a year ago, and they are still drafting money out of one of my accounts EVEN The website and phone calls were futile. They are unreachable without large waiting times and you cannot count on your cancellation made online. Additionally ITS NOT USER-FRIENDLY when I used there site CONFUSING and again FRUSTRATING. I lost time and money disputing the charges. The computer I bought from BESY BUY CEASHED in its first year and 4 STARS IS INACCURATE at best!

Awesome and recommendable

They are so polite and helpful everytime I go in very positive experience

I am going to get my iPhone 7 repaired does anyone no if it’s a good place to get it repaired

Awful customer service when trying to get a TV fixed through a warranty. No communication and no one cares.

Ok