Danielle is amazing!!! She goes above and beyond. If she doesn’t know the answer, she researches it and calls you back immediately with detailed answers. She has our best interest at heart and we while heartedly trust her! I highly recommend using Dani for all of your insurance needs.
Customer service is out of this world! Willing to answer any questions or concerns that I had and was also able to point me in the right direction as a first time buyer of insurance. I highly recommend!
Audrey was great and very informative. She was able to answer all my questions and get me a good quote.
Briggen was great to talk to and very informative. He was able to answer all my questions in a professional manner.
Ameran went above and beyond for my husband and I. We’re so thankful to have someone so knowledgeable handling our accounts!
Great company! They’ve always gone above and beyond to make sure our needs are met. They are there anytime we have questions or concerns. They’re professional and always handle any issues we have in a timely manor.
My insurance is something that protects me, my family & our investments. The agents at Merritt Vaughn always give me peace of mind & help me make the right choices for my coverage needs. They are conservative, they dont try to sell me anything I wont benefit from. This is why I strongly recommend Daniele Mendoza at MV for your insurance needs! They will advise you & help you choose the right insurance for your specific needs. I have been with them for several years now & have NEVER had a problem with any insurance claims or coverage. Thank you MV Agency!
Ameran is seriously one of, if not THE best insurance agents in the field right now, she is knowledgeable, caring, and courteous. Not only that, she saved us tons of money we didn’t even realize we were spending. She has the best personality and your best interest as a customer. HIGHLY recommend!
Great company!! Handles claims quickly and efficiently. We’ve been a State Farm customer for over 30 years and have always been pleased with them.
Briggen was the best! He was very professional and helped me with everything I needed.
Autumn was very helpful in getting me a quote quickly. She was very knowledgable on the services proved and their value. She genuinely cared and wanted to help me. Definitely recommend asking for Autumn if you call.
Audrey Johnson has always been so helpful! She always answers all questions promptly and helps make claims painless. My family & I have saved lots of money thanks to Audrey!
Uriah is literally the best! He had been bugging me for MONTHS to let him quote me and I finally let him. He found issues that my previous insurance provider was looking at that should of never been on my account! Quoted me cheaper AND is going to fix the issue! So happy I finally listened to him!
Briggen was super helpful and was able to answer all my questions in a professional manner!!
Ameran was amazing, responded quickly and got me exactly what I was looking for!
Great Company with impeccable customer service! Wouldn’t think of going anywhere else!
I use to think looking for better insurance was such a hassle until we switched to state farm and were given Ameran as our agent. She communicated with us, she was beyond helpful, and even saved us hundreds. If you’re looking for a trustworthy and informative agent Ameran is definitely your go to!
Uriah is incredible!! He was attentive and helpful and extremely professional. I had a great experience getting my insurance needs met and I recommend this State Farm Merrit Vaughn group to anyone.Thank you Uriah 😊
Cheap rates and great coverage. Autumn specifically was a joy to talk to. Was very friendly and professional everytime I called in with a question.
Thank you so much Ameran Jurado, you are awesome!Best decision a made was getting a life insurance, legit costs less than 30 bucks a month.On top of it, when I need something done, she gets it done ASAP.Thank you, will be referring all my friends!!
First of all, would love to compliment every single staff member. Every time I walk in the doors I am greeted like non other!There is one person and that person is Ameran Jurado.She has saved me hundreds of dollars on all my policies!!
Danielle was such a great person to help with! She was very professional and you could tell from the beginning that she truly cared and was going to give you the best possible deal!
Danielle Mendoza was the best help ever got me the best quote ever on full coverage and home insurance I’m paying 100 less then I was paying on my old insurance thank you State Farm
Danielle signed me up with life insurance and was helpful and very professional and detailed with my policy! Overall my experience with my agent was 11 out of 10. Definitely recommend switching to State Farm and see Danielle for any insurance needs
Wow, just wow! Ameran Jurado, you have my business for LIFE!Saving me not just a few dollars a month, but 100+!!!If you needed a sign to at least get a quote, her it is. She is the best!
AMAZING SERVICE from Uriah Diaz he was very efficient, very fast, and helped me get a great affordable quote! Very satisfied with his customer service!
Audrey was very helpful in assisting with a client transfer. Highly recommend this agency for their customer service!
Uriah Diaz was super helpful ensuring I get only the best, I’ve switched from my hometown and this has to be the best service I’ve had compared to previous, they help answer and and all questions. Merrit Vaughn office helped me with everything I needed ! Amazing team !
Merritt Vaughn’s agency was able to get us a better rate for our auto insurance . Uriah Diaz was a great help in all of this . Thank you!!
Uriah Diaz did an outstanding job getting us a lower rate on our car insurance!!!! Highly recommend him and Merritt Vaughn.
Ameran Jurado, with Merritt. Vaughn State Farm, very professional and great service. Best Agency in Texas.
Autumn is extremely helpful and goes above and beyond to make sure you are taken care of!
Autumn is excellent, very fast and efficient. She handled my switch over from my old insurance quickly and with me doing very little work. I got a much better deal on prices compared to my old insurance. Best in town!!
I felt like I was more than just a policy with Matt. He provided that good old fashion customer service.
I at 47 have had many insurance companies for coverage, but Ive never had an insurance agency made me feel like the Merritt Vaughn agency has. Ive had several claims and they always call or text to see how the process is going. The ladies in the office are always so nice and sweet. Always feel like more than a customer when I deal with them. Ill always be a customer of the Merritt Vaughn agency.
I absolutely enjoyed working with my personal insurance agent Audrey Johnson. She was even able to come to me which worked best for us considering we have a baby. She was clear on what our options were and made sure we got the best value for our money! 100% would recommend working with her.
Very personable staff! They made switching insurance companies easy and answered any questions that I had. They even got me renters insurance included and it was still way lower than my previous company. They were quick to respond and setup times to meet around my schedule that worked for me and let me tell ya with working evenings that’s usually hard to do most places but not so much here. I was able to come in and get everything taken care of and on my way to work. Definitely would recommend them to friends and family in the future.
Autumn was a big help in getting me my policy. Polite and professional!
I can’t say enough good things. I got a better rate and it was cheaper. It was over $100 less than what I was paying, anytime I ever need anything my agent is on it right away, I constantly tell my friends to just get a quote. I’m very happy with my insurance provider as of now and am looking into getting life insurance with the money they saved me.
When i called to get help on heath insurance Briggen help me in a professional way.that you dont see every day
Had a very nice experience. Car crashed and then stolen. Insurance agents where very helpful. Process went smooth and fast. Highly recommended.
Professional and Briggen Beecher is very helpful
Made the switch to State Farm and Audrey was a pleasure to work with. Very knowledgeable, responsive and got my insurance needs met at a very good value. I certainly recommend working with her.
Absoutely best choice i made switching to State Farm. Audrey assisted us with saving money on our car insurance, renters insurance and life insurance. Merritt and his staff are professional, friendly and easy to work with. I would highly recommend them giving you a quote.
Love our team!! BEST agency.
This business is super friendly and Ameran Jurado helped me out with all my questions and needs! I most definitely recommend this place, they’ve helped me out a lot !
Great company and excellent customer service!
Autumn responded quickly to any questions, and never hesitated to verify coverage was what I wanted. Highly recommend this agency, and Autumn.
Thank you Audrey for going above & beyond to help me find coverage that works for me!
These guys are awesome!Autumn is a Rock Star!Best agency in Amarillo by far!
Audrey is amazing. She gave us an amazing deal and saved us a lot of $$$$. Thank you Audrey.
Customer service and great products are what they provide. Great agent and great staff.
The team here is professional and caring. They go out of their way to make sure you have exactly what you need!
I had a great experience with getting my new insurance policy through Danielle! She made the process really easy on me, and saved me hundreds of dollars with my new auto policy! Very impressed with her professionalism and diligence to get me switched over. I’m very thankful for all of her help, State Farm is lucky to have her!!
Very good people to deal with. Kind and go beyond usual to help.
Moved in to a new home last week, and with everything going on Rochelle made everything so easy on getting a policy. She was very helpful, professional and responsive. Rochelle gave me several different options to get the coverage and monthly payment to where I needed, as well as being very helpful with every question I had. I highly recommend Rochelle and the team at Merritt Vaughn!
Merritt and his team took great care of us. We worked with Audrey and she was amazing and super helpful in helping with our transition to a new company provider They beat our insurance provider that we had for years on all levels. We ended up locking in our rate not just for our home but also for our vehicles. We highly recommend Merritt and his team for all of your insurance needs.
The service and coverage is amazing!
Rochelle helped me save almost $50 a month and increase my coverage!! Super professional and knowledgeable. I’ve been loyal to progressive and not only is it a no brainer based on value alone, but now I have a local agent I can actually trust!
My wife and I have had our home owners, auto, and life insurance with Merritt Vaughn State Farm for 7 years and going strong! Top notch customer service and they honestly care about what is going on in your life! Ive never felt more at home in a business office, you feel the welcoming warmth the moment you step foot in this office. Go see for yourself! They have a huge office motto on their wall when you walk in and the live by it.
Audrey is incredible. She was attentive and helpful and extremely professional. I had a great experience getting my insurance needs met and I recommend this State Farm Merrit Vaughn group to anyone.
On June 18, 2020 my roof was damaged by a hail storm. A local roofing company told me it was totaled. I filed my claim with State Farm in June 29. I was contacted the next day by State Farm’s Claims office who needed additional information. On July 1, 2020, Ron, a claim adjuster from Tulsa contacted and set up an appointment to inspect my roof on July 7. Ron totaled my roof and paid an initial payment on my roof that day. During this Merrit Vaughn’s office checked on how the claim was going and if I needed any assistance. On July 21 a new roof was put on. On July 22 State Farm paid off the remainder of my claim. Throughout this claim I was treated with respect and professionally. The claim was handled quickly and I was pleased by the outcome. Thanks
I called Matthew Silva, and he got me a quote very quickly, AND we are actually saving on our monthly payment with BETTER coverage! State Farm is the way to go!!!
Autumn was great, as usual.
Merritt Vaughn can take care of any insurance needs, from automotive to homeowners policies. But what truly sets them apart from everyone else is the personal service you get as soon as you walk in the door. They go above and beyond no matter how small the task may be. When Im here, Im more than just a customer...I feel like part of their family! If your policy is with another company, make the switch TODAY, you dont know what youre missing!
I worked with Audrey to get an auto quote, she was not only EXTREMELY professional but very quick, efficient, and she got me the best rate I’ve found thus far! This was my first time insurance shopping and she made finding the right policy so easy for me. I would recommend this agency to anyone and everyone! 10/10 & so happy to be in such good hands!
Danielle Mendoza is THE TRUTH! For any questions about starting a policy, look no further. She’s your gal!
If the past few months have taught me anything, its the importance of having a reliable LOCAL insurance company on your side. Shout out to Ameran, Autumn, and Merritt Vaughn - State Farm for making sure Im well taken care of!!
Rochelle helped me she was amazing! the process was easy, and she saved me $130 a month! 10/10 recommend
Audry did a great job answering all our questions, and wrapped things up in a timely fashion.
A good friend referred me to this branch. I had the pleasure of working with Audrey on a home insurance policy, and felt confident that she had my best interests at heart and was very knowledgable about what I needed. She provided me with a cheaper quote than I received anywhere else! I will most likely move my auto insurance over to save even more $$$!
Audrey was exceptional! Built a quote and got me covered with no issues. Saved me money monthly and is very prompt at answering any questions I have had! Definitely will recommend her to my friends and family!
I recently switched to State farm from being with Farm Bureau for 20 years. Audrey was able to save me over $1,000 a year in homeowners and auto insurance! I also received better coverage.....great agency to work with!
Danielle was wonderful to work with! Very informative and took the time to find the right plan for us. Thank you!!!
This was such an amazing experience. I was not even thinking about changing but because of the awesome staff they were able to take care of all my insurance needs. They made the experience super quick and easy! I highly recommend
State Farm provides great coverage, and I have no complaints. Autumn, who works the front desk, is wonderfully pleasant and provides excellent customer service. She has been able to assist me with all of my questions quickly and easily.
Merritt and his team made switching insurances super easy. They even cancelled my last insurance policy without me having to cancel myself and got me set up with a lower rate in 5 minutes. Highly recommend!
Seamless response times and able to take care of business and questions.
Matt Silva and the entire Merritt Vaughn crew will take care of you and your family like they did for us. Polite, professional, and always finding ways to save us money! I feel safe knowing these guys are on my side!
They were very helpful and helped me so much. Gave me great prices and very professional.
We love Merritt Vaughn State Farm agency! We have always received very prompt responses to calls or emails, and Matt is especially helpful. We had to file a claim on our roof and they covered everything we needed to replace our roof without any issues and took care of the claim very quickly.
The usually somewhat difficult process of getting insurance was so effortless with Aud! She took care of everything so quickly and easily
Matt was super helpful and knowledgeable. He helped getting us all set up quickly and at an affordable rate. I would recommend Matt at State Farm to all my friends and family.
Had a great experience, helped me with my insurance. I am able to save money and also have a home insurance which I never has before. Thank you
10/10 recommend State Farm! Audrey Vaughn has been so helpful with our insurance with any questions we’ve had! The prices are great as well with the drive safe and save.
Best customer service. I had some questions and when called, spoke to Autumn and she was very professional. She was helpful and knowledgeable. Fully recommend.
I was blown away by Audrey Vaughn! She was super helpful, knowledgeable, and precise with her work. I definitely would recommend using them. I am definitely going to spread the word! Thank you!
I only received quick responses to any questions asked! Their team was always very courteous and professional! Thanks for your customer service!
I am biased... but I have the BEST team!
I absolutely feel love this State Farm family. My parents have been with State Farm for several years, and when I started doing business myself with them after buying my first vehicle I was at ease. I had one car accident and they were quick to assist me in anything I needed! The claim was quickly handled. Currently I live in Houston and still do business with this branch. They treat you like family and take care of you from the beginning of the process to the end. Ive never had to wait on hold for a call. I call and they know me by name and answer my questions immediately. Not to mention I always get a birthday card in the mail! If you need a insurance agency that can actually have the integrity as they advertise, this is the place to go. No empty promises. They honor their word and provide a service out matched by any other!! Thank you guys for all you do for your customers!!
Merritts office has always been very inviting each time Ive stopped by. Matt in particular has taken care of any situation Ive had and resolved in an over and beyond type of manner! Would give more than 5 stars if possible.
I had a great experience! You can tell they truly care about their customers and go above and beyond each and everyone of them. I would definitely recommend this company to others.
Literally 4x the covereage for 50% less. Audrey was quick, effective, and kind. Highly recommend checking it out!
Made switching insurance companies easy. They saved me $140 a month on my autos.
Great team and committed to customers. I was new to the area and my agent Matt Silva was a huge help in getting me insured. If you’re looking for coverage State Farm is the place to go.
Audrey is a highly motivated professional and was very informational and helped me save money in the long run. Glad to be in business with her and her team!! 5⭐
Rochelle was super helpful and got me an awesome deal
I had a great experience with everyone at this office!! Audrey is so helpful and it’s so nice having someone that can help in person! She makes every change VERY easy!